Small Business Project Workbook

Small
Business Information System Project

Small Business
Project
Workbook

File Name = SBP_ITE115_(semester)_(student last name)

1

Small Business Information System Project

Small Business
Project
Introduction &
Background

2


Purpose of Small Business Project
The purpose of this Project is to provide you, the student with opportunities to implement skills
learned in the Computer Fundamentals and Microsoft Applications portions of this course.
Additionally, you will be provided several opportunities for innovative and critical thinking as
you perform assignments involving:
• Small Business Computer based Information Systems Requirements Analysis

• Project Planning & Cost Estimating
• Small Business Computer based Information Systems Design and Development
You will also learn additional skills in the area of Information Systems Design/Development and
Hardware/Software selection.
The products of this project may be suitable to be included in your qualifications portfolio.
Background
This project will require some critical thinking on your part. You have to put yourself in the
shoes of a small business owner running a small eating establishment (pizza place or deli), and
think about:
1. What is the business you have selected?

2. What products and services does your business offer?
3. What do you need in the way of a computer based information system to properly
support the marketing and selling of those products and services?
You are an Information Systems designer specializing in small business Information Systems.
The business owner has hired you to design and present a new computer based small business
information system for the business,. The business plan calls for the business to eventually have
650 to 800 customers per day and 30 full time and part time employees.
Both customers and business employees will use the system to keep track of
1. Ordering and taking delivery of various food supplies for the business.
2. Sales of food (eat-‐in and take out).
3. Record and track full time and part time employee work hours.
4. Business food & supply purchases, payroll, rent, and taxes.
5. Other business related activities that come out of your requirements investigation
By the end of this project, you will have prepared and delivered:
• An Excel spreadsheet of hardware and software necessary for the small business
information system you propose.
3


• A Systems Architecture, using Microsoft Word with shapes and Smart Art.
• An Excel spreadsheet showing all the cost of purchasing and installing the hardware and
software necessary for the small business information system you propose.
• A PowerPoint presentation of your system with animation and audio.
These deliverables will be described in more detail in the task section of the project.
In the process of creating these deliverables, you will use what you learned in MS Word, MS
PowerPoint, MS Excel, as well as computer fundamentals Hardware, Software, Data Base, and
Software Development studies.
Investigation
In order to begin deciding on what the small business information system should look like (the
design) you need to answer some questions. As an initial part of your investigation, you should
check out some web site(s) that are examples of the type of small business similar to what you
have chosen.
Here are some things to think about:
1. What is the layout of the business in terms of where pieces of computer system
equipment need to be located? (Hint: draw a sketch of the layout of your business and
label the different areas. Put yourself in the shoes of a customer and think about each of
the areas you would expect to see and the actions you would take in patronizing the
business. Put yourself in the shoes of an employer and think about each of the areas you
would expect to see and the actions you would take in operating the business (Critical
Thinking). This will give you a picture to use as a reference.

2. What is the list of things that the staff will be doing? (Hint: picture yourself as an
employee doing the normal things you would expect in this kind of business).

a) Taking orders.
b) Preparing food.
c) Collecting food payments.
d) Assisting customers in determining what kind of food they want to order.
e) Assisting customers in determining the nutritional value of the foods they order.
f) Assisting customers to decide what they want to order.
g) (additional things – added by the student based on critical thinking)
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3. What is the list of things that the customer will be doing? (Hint: picture yourself as a
customer doing the normal things you would expect in this kind of business).
a. Reviewing the choices of food and drink selections
b. Placing an order (in person, through a kiosk terminal)
c. Paying for the purchase (cash – credit – debit – coupons’[printed – digital])
d. Receiving the purchase (in person at a counter after being notified through a
notification device or via smartphone – via server bringing it to the table – at pick
up window.
e. (additional things – added by the student based on critical thinking)
What computer and computer related Hardware and Software will the business need to do the
job?
4. What is the Type and size of computer? (How about a Dell Small Business system –
What about Laptops? If laptops are selected, how are they secured?)
5. How many computers will each part of the business need? Will each computer stand
alone or will they be connected into a Server? Something to think about – System
Architecture options
a. Client-‐Server architecture?
b. Peer to Peer architecture?
c. If connected, is it via wire line or wireless?.
6. What software will the business need?
a) Operating System for each computer?
b) Operating System for the Server?
c) Wireless networking software?
d) Application Software for;
1. Staff computer?
2. Customer Computers?
3. Data Base for tracking etc.?
4. Billing and invoice (Quicken for Business?)
7. How much will the Hardware and Software cost?
8. What about Installation of the system? – (rule of thumb is two technicians for two days.
@ $1700.00 per day each?)
9. What about Maintenance? -‐ (Note: Usually over the phone is free for 2 years. On site is
$60 per hour. You should plan for 50 hours per year).
You should feel free to add questions and answers that you develop in your critical thinking.
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Project
TASKS
In the process of completing the Project, you will complete and hand in 4 tasks.
When handed in, each task will be named as follows:
File Name = SBP_ITE115_(semester)_Task #X_(student last name)
6


TASK #1
=
60 points

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Task #1 – Describe the business and Define the Small business Information system
The Objectives of this task are to:

1. Using the Microsoft Word Application, create a document that contains. the name and
description of the business including how food is ordered, how food is delivered, and
how payment is made under at least two transaction scenarios.

2. Using the Microsoft Excel application, create a spreadsheet that contains the type of
hardware and software that will be necessary in the small business information system
to run the business and satisfy the requirements included in items #1 through #6 in the
Investigation paragraph of the Small Business Project Introduction & Background
section above. An example of what a spreadsheet layout may look like is contained
below.

Item Requirement Purpose/location Type of Hardware Type of Software
# Source (general (general
description) description)

Definition of spreadsheet terms:
Item # -‐ This is a number assigned by you for future reference purposes. Any consistent
and sequential numbering scheme is acceptable.
Requirement Source – This is a reference to the item or text contained within the
project, or derived by you from requirements within the project. It serves as a tracking
capability for insuring that all of the requirements are met.
Purpose/Location – This is a short description of the purpose for the hardware or
software and where in the business it will be located.
Type of Hardware (general description) – This is a general description, such as wireless
router; of the piece of hardware you have selected to be part of the system.
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Type of Software (general description) -‐ – This is a general description, such as
networking software for the wireless router; of the software you have selected to be
part of the system.

Task #1 Rubric: this task has 2 deliverables, an MS Word document (30 points) and a MS Excel
spreadsheet (30 points).

Microsoft Word = 30 Points
Name & description of the business = 5 points
The Name of the business is included and a clear and complete description of the
business, including a brief description of the layout of the business, and two transaction
scenarios is included. (Transactional scenario examples: 1. Customer ordering on site
through a person who is serving the customer. 2. Customer ordering through a web site
for delivery to another location) = 5 points

The Name of the business is included. A clear and complete description of the business,
including layout, is not included. Less than 2 transactional scenarios are included or they
are incomplete. = 1-‐4 points

Neither a name or description is included = 0 points

List of staff activities = 5 points
Well thought out and complete list of activities that the staff will be doing as part of
making the business work. = 5 points
Incomplete list of activities that the staff will be doing as part of making the business
work. = 1-‐4 points
list of activities that the staff will be doing as part of making the business work missing =
0 points

List of customer activities = 5 points
Well thought out and complete list of activities that the customer will be doing. = 5
points
Incomplete list of activities that the customer will be doing. = 1-‐4 points
list of activities that the customer will be doing missing = 0 points

Description of how the food is ordered = 5 points
Clear and complete description of all the ways in two transaction scenarios the food is
ordered. = 5 points
Unclear and incomplete description of all the ways in two transaction scenarios the food
is ordered. = 1-‐4 points
No description of all the ways the food is ordered. = 0 points

Description of how the food is delivered = 5 points
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Clear and complete description of all the ways in two transaction scenarios the food is
delivered. = 5 points
Unclear and incomplete description of all the ways in two transaction scenarios the food
is delivered. = 1-‐4 points
No description of all the ways the food is delivered. = 0 points

Description of how the payment is made = 5 points
Clear and complete description of all the ways in two transaction scenarios the payment
is made = max 5 points. = 5 points
Unclear and incomplete description of all the ways in two transaction scenarios the
payment is made. = 1-‐4 points
No description of all the ways the payment is made. = 0 points

Microsoft Excel = 30 points
Using the Microsoft Excel application, create a spreadsheet that contains the type of hardware
and software that will be necessary in the small business information system to run the
business and satisfy the requirements included in items #1 through #6 in the Investigation
paragraph of the Small Business Project Introduction & Background section.

List of computers = 15 points
Well thought out and complete list of type and size and quantity of computers that each
part of the business will need and how they are networked. =15 points
Incomplete list of type and size and quantity of computers that each part of the business
will need and how they are networked. =1-‐14 points
list of type and size and quantity of computers that each part of the business will need
and how they are networked is missing. =0 points

List of Software = 15 points
Well thought out and complete list of type of software that will be needed by each
computer in the business. = 15 points
Incomplete list of type of software that will be needed by each computer in the
business. = 1-‐14 points
Well thought out and complete list of type of software that will be needed by each
computer in the business is missing. = 0 points

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Task #2
=
50 points

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Task #2 – A Systems Architecture, using Microsoft Word with Shapes and Smart Art
The objective of this task is to create a systems diagram showing all of the hardware and
software necessary for the Small Business Information System.
1. Using the Microsoft Word Application, create a document that contains a diagram of the
Hardware Systems Architecture using Smart Art and shapes. The diagram should
show each of the parts of the system and how those parts are connected. Simplistic
examples are shown below. Your diagrams need to be more complete.

Example #1 – Using Shapes

Window
POS

Counter
POS

Business
Server Office
Wireless
Router

Example #2 – Using Smart Art
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Counter
POS
WIRELESS
Server WIRELESS
Windows Business
POS Oﬃce
WIRELESS

2. Using the Microsoft Word Application, create a document that contains a diagram of the
Software Systems Architecture using Smart Art and shapes. The diagram should show
each of the software parts of the system and how those parts are connected. A simplistic
example is shown below. Your diagrams need to be more complete.

MS Windows 8 Uqliqes Drivers
Applicaqons plug ins
OEM Sopware

13


Task #2 Rubric: This task has one deliverable. A Microsoft Word document with two
diagrams; a Hardware Systems Architecture diagram and a Software Systems Architecture
diagram.

MS Word document – Hardware Systems Architecture diagram using Shapes and Smart Art = 25
points
Hardware Systems Architecture diagram shows all of the hardware items from the list in
Task #1 with a detailed statement of the purpose or function of that hardware in a
callout. = 25 points

Task #1 with an incomplete statement of the purpose or function of that hardware in a
callout. = 10-‐24 points

Task #1 missing a statement of the purpose or function of that hardware in a callout. =
1-‐9 points

Hardware Systems Architecture diagram missing. = 0 points

MS Word document – Software Systems Architecture diagram using Shapes and Smart Art = 25
points

Software Systems Architecture diagram shows all of the software items from the list in
Task #1 with a detailed statement of the purpose or function of that software in a
callout. = 25 points

Task #1 with an incomplete statement of the purpose or function of that software in a
callout. = 10-‐24 points

Task #1 with the statement of the purpose or function of that software in a callout
missing. = 1-‐9 points

Software Systems Architecture diagram missing= 0 points

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Task #3
=
30 points

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Task #3 – Hardware and Software Products & Specifications
This task will require that you research SPECIFIC Hardware and Software products that could
satisfy the general hardware/software requirements you created in Task #1, choose the items
from those products as the items you will specify for the system, and add their nomenclature
(manufacturer name & model # for the hardware and name and version # for the software )
and costs as additional columns to the spreadsheet created in Task #1.
The Objectives of this task are to:

1. Create an Informational System Description in an Excel spreadsheet that expands on the
Task #1 list by adding Hardware and Software nomenclature, quantities, and costs. The
item # should correlate with the item # from Task #1.

Item Requirement Hardware Software Quantities Costs
# Source (make & model) (Name &
Version)

Definition of spreadsheet terms:
Item # -‐ This is a number assigned by you for future reference purposes. Any consistent
and sequential numbering scheme is acceptable.
Requirement Source – This is a reference to the item or text contained within the
project, or derived by you from requirements within the project. It serves as a tracking
capability for insuring that all of the requirements are met.
Hardware (make and model) – This is the manufacturer’s nomenclature for the
hardware you selected for the small business information system (example -‐ Cisco
RV110W Wireless-N VPN Firewall router).
Software (Name and version) – This is the manufacturer’s nomenclature for the
software you selected for the small business information system (example - IOS XE
Software, Release 2).
Quantities -‐ – This is the number of pieces of hardware or the number of software
licenses you will need.
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Costs -‐ – This is the total cost for the items. It consists of the item cost multiplied by the
quantity of that item.

Task #3 Rubric: This task has one deliverable. A spreadsheet with specific Hardware and
Software. = 30 points

Part 1 – Hardware Specifics = 15 Points
The Task #1 spreadsheet has been expanded by adding columns and modifying the
column headings. Specific HARDWARE has been selected that fully correlates with Task
#1 and the Systems Hardware Architecture and the make and model, quantities and
costs are fully recorded on the spreadsheet. = 15 points

column headings. Specific HARDWARE has been selected that partially correlates with
Task #1 and the Systems Hardware Architecture and the make and model, quantities
and costs are partially recorded on the spreadsheet. = 1-‐14 points

The Task #1 spreadsheet has not been expanded by adding columns and modifying the
column headings. Specific HARDWARE has been selected that does not correlate with
and costs are not recorded on the spreadsheet. = 0 points

Part 2 – Software Specifics = 15 Points
column headings. Specific SOFTWARE has been selected that fully correlates with Task
#1 and the Systems Hardware Architecture and the make and model, quantities and
costs are fully recorded on the spreadsheet. = 15 points

column headings. Specific SOFTWARE has been selected that partially correlates with
and costs are partially recorded on the spreadsheet. = 1-‐14 points

The Task #1 spreadsheet has not been expanded by adding columns and modifying the
column headings. Specific SOFTWARE has not been selected that fully correlates with
and costs are not fully recorded on the spreadsheet. = 0 points

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Task #4
=
45 points

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Task #4 – Presentation
The Objective of this task is to:

1. Create a PowerPoint presentation in the form of a Proposal showing the background
and design of the system including audio and animation that as a minimum, meets the
following conditions:
a. Contains as a minimum, the following information and follows the Presentation
Outline attached:
i. Title slide with the name of the business and your name in the footer.
ii. Business description slide(s)
iii. Hardware Information systems architecture diagram slide(s)
iv. Software Information systems architecture diagram slide(s)
v. Task #3 spreadsheet slide
vi. Summary slide
b. Animation on two slides that emphasize important elements of the proposal
c. Description of how the system hardware and software work together to support
the business.
d. Explanation of why the selected design was chosen.
e. Audio narration on a minimum of 3 slides describing the slide contents.

Task #4 Rubric: There is one deliverable, a POWERPOINT presentation in the form of a
proposal. = 45 points

The presentation fully meets the criteria in a-‐e in the Task #4 objectives. = 45 points

The presentation partially meets the criteria in a-‐e in the Task #4 objectives. = 1-‐44 points

The presentation does not exist. = 0 points

Extra Credit – Up to 50 points will be awarded for including innovations in the Information
System that incorporate new technological capabilities (example would be any hardware
and/or software necessary to implement proximity marketing).

19


Project
Presentation
Outline

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(the name of your business) Information System Proposal

Title Slide (with presentation name in the title placeholder and student name in the footer)
Brief description of the presentation (Outline)
Objectives of the project (remember, you are presenting this to the owner of the business to
show him or her what they need in the way of a small business information system – you are
selling them the system)
Overall description of what kind of a computer system is needed (this is where you describe the
Hardware, software, and how it works.
Hardware & Software requirements (use photos or images)-‐
Start with the diagrams prepared for task #2 (Shapes and/or Smart Art diagram)
Then show pictures of selected hardware
Next show the spreadsheet from Task #3
Summary slide
Select a slide design appropriate for the business.
Make sure you have incorporated a transition between slides.
Make sure your audio recording script is included as an integral part of the slide(s) in the NOTES
section of the slide.
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Small

Business Information System Project

• Small Business Computer based Information Systems Requirements Analysis

1. What is the business you have selected?

Here are some things to think about:

Example #2 – Using Smart Art

MS Windows 8 Uqliqes Drivers

Applicaqons plug ins

Task #3 – Hardware and Software Products & Specifications

The Objectives of this task are to:

Task #4 – Presentation

The Objective of this task is to:

Brief description of the presentation (Outline)

Hardware & Software requirements (use photos or images)-‐

Then show pictures of selected hardware

Next show the spreadsheet from Task #3

Select a slide design appropriate for the business.

Make sure you have incorporated a transition between slides.

Potrebbero piacerti anche

Small Business Project Workbook

Caricato da

Informazioni sul documento

Titolo originale

Copyright

Formati disponibili

Condividi questo documento

Condividi o incorpora il documento

Opzioni di condivisione

Hai trovato utile questo documento?

Questo contenuto è inappropriato?

Copyright:

Formati disponibili

Small Business Project Workbook

Caricato da

Copyright:

Formati disponibili

Small

Business Information System Project

• Small Business Computer based Information Systems Requirements Analysis

1. What is the business you have selected?

Here are some things to think about:

Example #2 – Using Smart Art

MS Windows 8 Uqliqes Drivers

Applicaqons plug ins

Task #3 – Hardware and Software Products & Specifications

The Objectives of this task are to:

Task #4 – Presentation

The Objective of this task is to:

Brief description of the presentation (Outline)

Hardware & Software requirements (use photos or images)-­‐

Then show pictures of selected hardware

Next show the spreadsheet from Task #3

Select a slide design appropriate for the business.

Make sure you have incorporated a transition between slides.

Potrebbero piacerti anche

Hardware & Software requirements (use photos or images)-‐