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To cite this article: Denise H. Cloven & Michael E. Roloff (1993) The chilling effect
of aggressive potential on the expression of complaints in intimate relationships,
Communication Monographs, 60:3, 199-219, DOI: 10.1080/03637759309376309
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THE CHILLING EFFECT OF AGGRESSIVE POTENTIAL ON THE
EXPRESSION OF COMPLAINTS IN INTIMATE RELATIONSHIPS
DENISE H. CLOVEN AND MICHAEL E. ROLOFF
This study examined relationships between a partner's aggressive potential and the
expression of complaints about that partner's controlling behaviors. A two-part survey
of 160 college students involved in dating relationships solicited information about
relational dependence, unexpressed complaints, and a partner's potential for
aggression. As expected, anticipating aggressive repercussions was associated with
withholding complaints about controlling behaviors (p < .01), but was not correlated
with other types of unexpressed grievances. This chilling effect was greater when
individuals who generally feared conflict anticipated aggressive repercussions
(p < .001), and when people anticipated symbolic aggression from relationally
independent partners (p < .05). An individual's own relational dependence also
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influenced the magnitude of this chilling effect (p < .05). The implications of these
findings for the management of relational difficulties and interpersonal aggression are
discussed.
lar issues with the partner. Hence, the more powerful partner successfully,
though covertly, deflects an influence attempt (Roloff & Cloven, 1990). We call
this tendency for a partner's power to quell the expression of interpersonal
complaints "the chilling effect."
This chilling effect could have important relational consequences. Individuals
who avoid conflict discussions have greater difficulty resolving their disputes
(e.g., Sillars, 1980). Thinking about relational problems without talking to
partners is associated with perceptions of greater problem severity and a greater
tendency to blame partners for those problems (Cloven & Roloff, 1991). With-
holding interpersonal irritations could also perpetuate relational power disad-
vantages. Because inhibited parties actually cede relational control, a chilling
effect can serve to reinforce the power dynamics from which it arises (Roloff &
Cloven, 1990).
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behaviors and withhold grievances for fear that confrontation would prompt
these partners to withdraw their resources or respond aggressively (cf. Bacha-
rach & Lawler, 1981; Roloff & Cloven, 1990; Rusbult, Verette, Whitney, Slovik,
& Lipkus, 1991). Notably, it is the perceptions individuals have of their partners'
potential actions that induces the chilling effect. We believe that these expecta-
tions may or may not be shared by relational partners, and whether the
powerful partner actually or intentionally withdraws rewards or responds
aggressively is less important than the perception that he or she might take such
action. Thus, our perspective is similar to Tedeschi, Bonoma, and Schlenker
(1972) who argue that whether threats of coercive action will gain compliance
with a request depends on the perceived credibility of the threat or the coercive
capability of the source of the threat.
To summarize, our perspective assumes that control over rewards and costs
gives individuals power within their close relationships. This power can lead to a
chilling effect such that less powerful partners withhold grievances toward
maximizing rewards obtained and minimizing costs experienced. When part-
ners are perceived to have dependence power, individuals will withhold com-
plaints in favor of maintaining the relationship as a source of valuable rewards.
If a partner's power arises from perceived punitive capabilities, a desire to avoid
direct costs in the form of coercive experiences will inhibit the expression of
relational irritations (cf. Tedeschi et al., 1972).
An earlier study evaluating the chilling effect within dating relationships
produced results consistent with this perspective (Roloff & Cloven, 1990). We
found that individuals who reported withholding complaints for fear of conflict
escalation withheld a greater volume of irritations about partners than did
respondents who did not report conflict escalation concerns. People withhold-
ing complaints to avoid conflict episodes also reported being unassertive and
unsuccessful during arguments with their partners.1 Finally, we found evidence
of a chilling effect associated with perceptions of a partner's dependence power
such that the quality of relational alternatives attributed to a dating partner was
positively associated with withholding complaints from the partner, and this
chilling effect was greater when a partner's good alternatives were coupled with
low commitment.
Although these results are consistent with the perspective advanced, this
earlier study focused exclusively on the chilling effect associated with sources of
202 COMMUNICATION MONOGRAPHS
stems from the belief that confrontation could evoke aggressive responses, our
perspective emphasizes the role of perceived aggressive potential in decisions to
withhold interpersonal complaints.
In general, expected responses to confrontation influence whether grievances
are communicated (Newell & Stutman, 1989). Because conflict interactions are
potentially aggressive (e.g., Resick et al., 1981), individuals may withhold
complaints to avoid such episodes. In support of this view, interviews with
abused wives revealed that over half of the women sampled tried to reduce
aggression by avoiding their spouses or topics thought to prompt violence
(Gelles & Straus, 1988). Moreover, the percentage of women employing an
avoidance strategy increased with the severity of the experienced abuse (Gelles
& Straus, 1988). Thus, believing that a partner who was aggressive in prior
conflicts might behave in a similar fashion when confronted can lay the ground-
work for a chilling effect.
This analysis implies that a chilling effect will result whenever individuals
anticipate aggression from their partners; however, accounts of how people
respond to their partners' aggression suggest a more complex process. In
particular, the women interviewed by Gelles and Straus (1988) also reported
trying either to talk their husbands out of being aggressive or to solicit promises
to stop the abuse. Apparently, whereas some people respond to potential
aggression by avoiding problem areas, not all individuals are intimidated into
avoidant behaviors.
We believe that three factors influence whether aggressive potential will lead
to a chilling effect: (a) the type of grievance; (b) fear of conflict; and (c)
dependence power. The following sections examine these issues in turn.
Type of Grievance
of an individual's perception that his or her control in the relationship has been
challenged (Makepeace, 1981; Mason & Blankenship, 1987; Stets & Pirog-
Good, 1987). Thus, confronting partners over their controlling or demanding
behavior should be perceived as especially likely to prompt aggression.
Given this association between control challenges and aggressive behavior,
individuals in violent relationships may have reason to tolerate a partner's
domination (cf. Follingstad, Rutledge, Polek, & McNeill-Hawkins, 1988). Be-
cause confronting partners about demanding and dominating behaviors precip-
itates aggression, people who suspect aggressive reactions will see complaints
about such behavior as too risky to express. Hence, irritating control behaviors
will be tolerated rather than confronted, and a chilling effect will result.
Although power may be an underlying issue in all interpersonal conflict
(Hocker & Wilmot, 1991), not all relational complaints focus explicitly on a
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partner's controlling actions (e.g., Roloff & Cloven, 1990). Moreover, because
other types of grievances are not directly implicated in aggressive episodes, even
people with potentially aggressive partners may not be inhibited from express-
ing irritations unrelated to control issues. In support of this view, Mitchell and
Hodson (1986) found that a sample of physically abused women employed
avoidant strategies in coping with incidents of aggression, but used non-
avoidant strategies to manage stressful events that did not involve aggression.
Accordingly, our first hypothesis predicts that a partner's aggressive potential
will produce a chilling effect that is of a restricted nature:
HI: Perceptions of a partner's aggressive potential will be positively correlated with withhold-
ing complaints about that partner's controlling behavior, but this correlation will be of
lower magnitude for other types of irritations.
Fear of Conflict
Stets and Straus (1990a) document a variety of physical and psychological
injuries that result from physical abuse, and verbal aggression can aversely
impact a recipient's self-concept and social adjustment (Baron, 1988; Farina,
Wheeler, & Mehta, 1991). Consequently, one might expect that all individuals
who perceive the potential for aggressive repercussions would also fear confron-
tation about relational control.
However, some people may be less averse to such conflict episodes and
correspondingly less susceptible to a chilling effect. For example, individuals
high in verbal aggressiveness perceive verbally aggressive messages as less
hurtful than do low verbal aggressives (Infante, Riddle, Horvath, & Tumlin,
1992). Infante, Sabourin, Rudd, and Shannon (1990) also speculate that some
partners establish "mock physical assaults" and "playful" verbal aggression that
does not cause severe harm provided it remains within relationally defined
limits. In addition, Gelles and Straus (1988) found that many wives reported
physically fighting back as their long term strategy for getting husbands to stop
abusive behavior. These observations imply that some individuals will not fear
confrontation, and aggression may even be normative in some relationships (cf.
Stets & Straus, 1990b).
When an individual defines open conflict as normative or acceptable, a
partner's aggressive potential should be less likely to produce a chilling effect on
complaints about controlling behaviors. In contrast, individuals who are averse
204 COMMUNICATION MONOGRAPHS
(Cate, Henton, Koval, Christopher, & Lloyd, 1982; Henton, Cate, Koval, Lloyd,
& Christopher, 1983). Thus, quality relational alternatives may empower indi-
viduals to confront problems, or allow people to leave troubling relationships.
The impact of alternatives on the chilling effect may depend upon the
individual's relational commitment. Love or commitment is among the reasons
why people tolerate abusive associations (Gelles & Straus, 1988; Strube &
Barbour, 1984). In fact, over half of the abused wives surveyed by Herbert,
Silver, and Ellard (1991) reported that they had relational options and that an
increase in alternative resources would not prompt them to leave their partners.
Thus, some individuals may not want to leave their current relationships, even
when those associations are potentially violent and reasonable alternatives exist.
The combination of an individual's perceived relational alternatives and
commitment clarifies the association between aggressive potential and the
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chilling effect. When commitment is low, people with good alternatives are likely
to pursue those options, rather than voice complaints and face aggressive
responses. Thus, we would expect these individuals to avoid confrontation with
their potentially aggressive partners.
In the absence of good alternatives, people may evidence a chilling effect
regardless of their relational commitment. These individuals may feel "trapped"
in their relationships even if they are not committed to those associations.
Hence, they may seek to avoid aggression by withholding grievances.
Finally, people who perceive good alternatives but remain committed to their
relationships may not be inhibited by their partners' aggressive potential. These
people are sufficiently committed to their relationships to want to repair them
by confronting controlling partners; however, they also have viable alternatives
should communicating irritations prove unsuccessful. Consequently, these indi-
viduals should be less subject to the chilling effect. In total, we posit the
following:2
H5: Relational alternatives, commitment, and aggressive potential interact such that:
A. Perceptions of a partner's aggressive potential will be positively related to withholding
complaints about that partner's controlling behavior when an individual has good
alternatives but low commitment to the relationship, poor alternatives but high
commitment, or both poor alternatives and low commitment.
B. Perceptions of a partner's aggressive potential will be negatively related to withholding
complaints about that partner's controlling behavior when an individual has good
alternatives and high commitment.
METHODS
We examined associations between perceptions of a partner's aggressive
potential and decisions to withhold complaints among college students involved
in dating relationships.3
Procedure and Sample
Undergraduates at a midwestern university who were involved in what they
considered a "dating relationship" were offered extra credit in their communi-
cation courses to complete a two-part survey. Participants were assured confiden-
tiality and given the opportunity to withdraw from the project at any point.
First, participants completed questionnaires about their dating relationships.
Then one week later, respondents reported irritations they had about their
206 COMMUNICATION MONOGRAPHS
asked to write out why they had withheld each of the unexpressed irritations
they generated. Two judges independently coded these explanations (N = 289)
for the presence or absence of conflict aversion (i.e., the respondent expressed
that communicating the irritation would result in disagreement or endanger the
relationship). Intercoder reliability was adequate (kappa = .84), and disagree-
ments were resolved through discussion. Our final measure of fear of conflict
was a dummy-coded variable representing whether a respondent had given
conflict aversion as a motivation for withholding an irritation across any of the
unexpressed complaints identified. In total, 24 of 160 subjects expressed an
aversion to conflict episodes.
Dependent Variable
Our perspective suggests that the chilling effect of a partner's aggressive
potential is represented by unexpressed grievances about that partner's control-
ling behavior. Thus, two coders independently judged whether each irritation
(N = 845) was a complaint that the partner was dominant or controlling (i.e.,
the partner is too bossy, critical, manipulative, or must have things his or her
way). Coders identified 84 dominance complaints in common with adequate
interjudge reliability (kappa = .70), and disagreements were resolved through
discussion. To form the dependent variable, unexpressed complaints about a
partner's controlling behavior were totalled.
To test HI, we also needed to assess other types of irritations. Accordingly, we
totalled unexpressed complaints respondents had in each of the following
categories: The partner (1) shows interest in other romantic partners (partner
flirts, goes out with or talks about going out with others, kappa = .79); (2) is not
affectionate (partner is unwilling to show emotions or share physical intimacy,
kappa = .98); (3) lacks respect (partner is insensitive to the respondent's needs
or takes the respondent for granted, kappa = .76); (4) is uncommunicative
(partner does not talk, kappa = .91); (5) has dissimilar attitudes (partner has a
different political, religious perspective, kappa = .78); and (6) is too relationally
dependent (partner is too involved or too in love, kappa = .79).
RESULTS
In general, variables representing perceptions of relational alternatives and
commitment, conflict aversion, a partner's aggressive potential, and the chilling
208 COMMUNICATION MONOGRAPHS
TABLE 1
CORRELATION OF AGGRESSIVE POTENTIAL WITH TYPES OF UNEXPRESSED COMPLAINTS
Symbolic Physical
Aggression" Aggression5
Unexpressed Complaints:
Control .23** .25***
Interest in others .09 -.07
(1.27) (2.93)**
Lack of affection .01 .01
(2.04)* (2.24)*
Lack of communication -.07 -.02
(2.69)** (2.43)**
Lack of respect -.00 .03
(2.10)* (2.01)*
Dissimilar attitudes .01 .04
(2.17)* (2.08)*
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TABLE 2
REGRESSION OF UNEXPRESSED CONTROL COMPLAINTS ON CONFLICT AVERSION,
AGGRESSIVE POTENTIAL, AND THEIR INTERACTION
Symbolic Physical
Aggression3 Aggression*1
Step 1:
Conflict aversion 0.63* 0.65***
Aggressive potential 0.14*** 0.28**
Y Intercept 0.17*** 0.17***
R .43*** .46***
Change in R2 .19*** .21***
Step 2:
Conflict aversion 0.52*** 0.60***
Aggressive potential 0.06 0.09
Aversion X Aggression 0.61*** 1.14***
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Note. Cell entries for variables are unstandardized regression weights or slopes. The significance test of the
interaction slopes are one-tailed, all others are two-tailed.
a
AT = 160.
h
N = 159.
*p < .05. **p < .01. ***p < .001.
TABLE 3
REGRESSION OF UNEXPRESSED CONTROL COMPLAINTS ON PARTNER'S ALTERNATIVES,
AGGRESSIVE POTENTIAL, AND THEIR INTERACTION
Symbolic Physical
Aggression3 Aggression11
Step 1:
Partner's alternatives 0.02 0.02
Aggressive potential 0.18** 0.29**
Y Intercept 0.28*** 0.28***
R .25** .27**
Change in R2 .06** .07**
Step 2:
Partner's alternatives 0.02 0.02
Aggressive potential 0.19** 0.28**
Alternatives X Aggression 0.05** 0.02
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>•<>
Partner's alternatives average: = (0.19)X + 0.28
Partner's alternatives high: Y = (0.38)X + 0.36
Note. Cell entries for variables are unstandardized regression weights or slopes. The significance test of the
interaction slopes are one-tailed, all others are two-tailed.
*N = 153.
b
JV=152.
Tredictor variables were centered; therefore, levels of partner's alternatives were defined as one
standard deviation (3.72) above and below the centered mean of 0.
*p < .05. **p < .01. ***/> < .001.
TABLE 4
REGRESSION OF UNEXPRESSED CONTROL COMPLAINTS ON PARTNER'S COMMITMENT,
AGGRESSIVE POTENTIAL, AND THEIR INTERACTION
Symbolic Physical
Aggression11 Aggression1"
Step 1:
Partner's commitment -0.01 -0.004
Aggressive potential 0.17** 0.29**
YIntercept 0.27*** 0.27***
R .23* .25**
Change in R2 .05* .06**
Step 2:
Partner's commitment -0.01 -0.01
Aggressive potential 0.19** 0.27**
Commitment X Aggression -0.03* -0.02
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Note. Cell entries for variables are unstandardized regression weights or slopes. The significance test of the
interaction slopes are one-tailed, all others are two-tailed.
a
iV=158.
b
N= 157.
'Predictor variables were centered; therefore, levels of partner's commitment were defined as one
standard deviation (4.32) above and below the centered mean of 0.
*p < .05. **p < .01. ***p < .001.
TABLE 5
REGRESSION OF UNEXPRESSED CONTROL COMPLAINTS ON RESPONDENT'S ALTERNATIVES, RESPONDENT'S
COMMITMENT, ACGRESSIVE POTENTIAL, AND THEIR INTERACTIONS
Symbolic Physical
Aggression" Aggression1"
Step 1:
Respondent's alternatives 0.01 0.01
Respondent's commitment -0.01 -0.01
Aggressive potential 0.16* 0.28**
Y Intercept 0.27*** 0.28***
R .26* .28**
Change in R2 .07* .08**
Step 2:
Respondent's alternatives 0.00 0.01
Respondent's commitment -0.01 -0.01
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greater withholding when respondents had good alternatives and were not
committed to continuing the association. Similarly, individuals with poor alter-
natives who were committed to their relationships responded to potential
aggression by withholding dominance complaints; however, this effect was
relatively weak in the analysis involving symbolic aggression. For individuals
with both good alternatives and high commitment, expecting physical aggres-
sion was negatively related to the frequency of unexpressed dominance com-
plaints, as predicted. Surprisingly, this slope was positive, though relatively
small, when symbolic aggression was anticipated. Finally, contrary to our
expectations, a partner's aggressive potential was negatively related to withhold-
ing complaints about control for people with poor alternatives and low commit-
ment.
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DISCUSSION
The results of this study are generally consistent with our expectations
regarding the effect of a partner's aggressive potential on the expression of
complaints about that partner's controlling behaviors. Aggressive potential
exerted a chilling effect over dominance complaints, but did not promote the
withholding of other types of grievances {HI). We also have evidence that this
chilling effect is stronger when a person fears conflict episodes, in general (H2).
In addition, the assumption that aggressive potential would interact with the
partner's relational circumstances to magnify the chilling effect was supported
by tests involving symbolic aggression (H3 and H4). Finally, the magnitude and
direction of the relationship between a partner's aggressive potential and
withholding control complaints was contingent on an individual's own alterna-
tives and commitment to the relationship (H5).
Although we have evidence of the predicted chilling effect, our findings were
not wholly consistent with our expectations. First, a partner's physical aggressive
potential did not interact with a partner's relational circumstances in predicting
the chilling effect (H3 and H4). Apparently, the likelihood that physically
aggressive partners will exit relationships if confronted does not increase the
threat associated with anticipated physical repercussions. In contrast, the psycho-
logical and emotional distress associated with symbolic aggression appears to be
magnified by the added possibility of relational dissolution.
In addition, we discovered an unanticipated sex difference such that anticipat-
ing symbolic aggression was associated with a greater chilling effect in males
compared to females when partners were perceived to be uncommitted to the
relationship. This finding is consistent with Sprecher's (1985) argument that
females derive power in dating relationships from control over the reciproca-
tion of love; however, we did not find any other contingencies on biological sex
in either this study or our earlier work (Roloff & Cloven, 1990). Indeed, the
general absence of significant sex effects suggests that both males and females
are subject to a chilling effect if a partner is perceived to have punitive power.
We also did not anticipate some of the results associated with our fifth
hypothesis. We had expected individuals with both poor alternatives and low
commitment to respond to potential aggression by withholding dominance
complaints. In contrast, these people withheld fewer complaints in the face of
potential aggression. We assumed these individuals have everything to lose by
214 COMMUNICATION MONOGRAPHS
effect. People who are committed to relationships and lack alternatives are also
subject to a greater chilling effect when faced with possible physical aggression
compared to symbolic aggression. In contrast, committed individuals with
alternatives appear unwilling to tolerate control from potentially physically
aggressive partners, but withhold control complaints when symbolic aggression
is expected. Clearly, additional research is needed to clarify how and why
physical and symbolic aggressive potential produce different effects on decisions
to withhold relational grievances.
Finally, evidence of a chilling effect associated with a partner's aggressive
potential provides insight into the "learned helplessness" observed by Walker
(1979) in the victims of intimate abuse. Walker suggests that people who
experience repeated violence from intimates often have lowered self-esteem and
feelings of being unable to control life events. As a result, they do not leave their
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abusive partners, nor do they seek outside help. From our view, the chilling
effect may be a precursor to learned helplessness. Individuals who have re-
ceived either symbolic or physical aggression come to expect such reactions
should they challenge their partner's dominance. To cope in these relation-
ships, people may refrain from confronting their partner's controlling behavior.
As a result of this chilling effect on challenges to a partner's control, individuals
actually forfeit their ability to influence the relationship.
Notably, however, our data suggest limitations to the learned helplessness
perspective. First, the expression of irritations unrelated to control issues does
not seem to be affected by a partner's punitive power. Thus, at least early in the
learned helplessness cycle, victims of aggression may not be completely inhib-
ited from confronting their partners. In addition, withholding complaints from
an aggressive partner may not always reflect learned helplessness. For individu-
als with alternatives who are uncommitted to their relationships, avoidance may
mask an active attempt to leave the relationship. Thirdly, we found a minimal
chilling effect associated with anticipating symbolic aggression for individuals
who either did not fear conflict or perceived their partners to be relationally
dependent. Apparently individual attitudes and relational circumstances can
limit the chilling effect and perhaps the evolution of learned helplessness within
aggressive relationships.
Although this study clarifies the role of a partner's potential aggression in
decisions to withhold complaints about that partner's controlling behaviors,
several questions remain. First, we discovered that individuals may not always
withhold grievances because of a perceived power disadvantage (see Cloven,
1992). Hence, future efforts should expand our theoretical framework to
explain how relational and personal circumstances might give rise to different
reasons for withholding interpersonal irritations.
Second, our research raises questions about communication behaviors in
relationships where a chilling effect operates. For example, people who are
inhibited from expressing grievances may address irritations through other
means (e.g., Sillars, 1980). Thus, investigations of the extent to which nonverbal
or indirect strategies replace confrontation when people suffer power disadvan-
tages are warranted. This study also does not examine how people might
communicatively establish punitive power. Although we assume that percep-
tions of aggressive potential need not be shared by partners, attributions of
216 COMMUNICATION MONOGRAPHS
aggressiveness are likely to arise from prior exchanges that may or may not
involve aggressive behavior. Therefore, clarifying how communication is used
to create perceptions of power can provide insight into the genesis of the chilling
effect.
Finally, future efforts should examine the utility of managing potentially
aggressive relationships by withholding control complaints. Tolerating a part-
ner's control could have important outcomes, especially if the domination takes
the form of aggression. Abused women acknowledge that avoidance is among
the least effective strategies for putting an end to relational violence (Gelles &
Straus, 1988). In contrast, individuals who confront their partner's controlling
or aggressive behavior at its first occurrence may be better able to stop the
dominance than those who wait (Follingstad et al., 1988; Gelles & Straus, 1988).
Although this evidence suggests that managing aggression by withholding
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ENDNOTES
1
These relationships were not reported in the original article but were found in a secondary analysis of
the data. Withholding complaints due to conflict avoidance was negatively correlated with the
respondent's own level of assertiveness during disagreements, r(98) = —.185, p < .034, and the
respondent's win record in arguments, r(95) = -.162, p < .059.
2
Our position deviates from that specified in previous research. Although Rusbult et al. (1991) argue
that commitment mediates the effect of alternatives on responses to a partner's destructive actions, we
suggest this relationship is moderational (James & Brett, 1984). A trade-off between commitment and
valuation of alternatives has been demonstrated (Johnson & Rusbult, 1989); however, this correlation is
AGGRESSION AND THE CHILLING EFFECT 217
not perfect (e.g., Drigotas & Rusbult, 1992, study 2). Moreover, whereas Rusbult and her colleagues did
not perform analyses to assess moderational effects, Roloff and Cloven (1990) discovered that perceptions
of a partner's alternatives and commitment interactively influence the expression of relational com-
plaints.
3
We chose to examine dating relationships in light of the prevalence of courtship abuse (Stets &
Henderson, 1991), and because dating associations can vary greatly in their level of commitment and
offer fewer barriers to dissolution than marital relationships. College students were selected because of
their availability, but also because students have particular access to relational alternatives. In addition,
previous studies of courtship abuse have targeted college populations (Follingstad et al., 1988;
Makepeace, 1981; Stets & Pirog-Good, 1990).
4
The questionnaire completed during part one of the procedures included measures of alternatives,
commitment, and aggression. Respondents reported in counterbalanced sections their own scores and
their impressions of their partner's scores for measures of alternatives and commitment. Perceptions of a
partner's aggressiveness were assessed at the end of the first questionnaire to avoid any contamination
effects associated with focusing respondents on coercive events. Fear of conflict was assessed in the second
part of procedures.
5
Because this variable was highly positively skewed, we set outliers equal to three standard deviations
above the mean (3.19). This required rescoring the measure for three respondents whose scores ranged
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