St.

Paul’s University

Admission Number: BACSDIST291619

COM 203

LEADERSHIP DEVELOPMENT

September - October

CAT 1
1. With relevant examples Analyse five characteristics of effective teams 15mark

They have a common goal

Effective teams have the ability to work together toward a common goal and share the same
objective. Having a common goal motivates the team to work together to achieve results and
effectiveness to recognise their errors and strengths so as to improve on them.

2. Open Communication

The base of effective teams is good communication with Good communication members are to able
freely express their thoughts and opinions which leads to effective team work. Without good
communication the teams are unable achieve their goals and are prone to duplication of tasks,
confusion and frustration.

3. Team Roles

Effective teams have defined team roles and respect everyone’s role a team consists of leaders,
strategists, and workers depending on each of their qualities however each member in the team
may possess qualities of more than one role.

4. Time Management

Efficient time usage is paramount towards an effective team. If time is not used wisely work
becomes redundant. Decisions are usually made by the team leader who is supposed to make them
swiftly and definitively. Every team member is supposed to manage their time and prioritise their
part.

5. Practical Problem Solving

Common goals usually have problems that need tackling hence the teams need to identify these
problems and have problem solving skills to solve them practically the teams also need to keep calm
and not crack under pressure and make crucial decisions to find a solution and solve them
practically.

2. Disorganization cause inefficiency in organizations. State five signs of disorganization and suggest
ways of resolving the same 15marks

a. Meetings never run on time people are always late for meetings
b. Decisions always take forever to be made which delays office activities
c. Poor communication among co-workers and also in the office management hierarchy
d. The employees get little to no feedback about their performance and get no credit for their
accomplishments.
e. Everyone has a bad attitude.
f. There is always rush hour stress or missed deadlines
1. Using a project management system in the workplace this will enable resource
allocation, tracking, planning, and inventory much easier.
2. Ensuring that there is a working schedule system time allocation is vital in running an
organized workplace and ensures projects do not take twice as long and costs twice as
much.
3. Define a communication Process in the management hierarchy to avoid
misunderstanding
4. Have a common system to avoid miscommunication.