Thalasha Brown

Birmingham Drive |Kissimmee, FL | ThalashaBrown@gmail.com | 561.225.****

Excellent communication skills and the ability to research and resolve issues. Good understanding of intra- department
functions, store operations and corporate business plans. Knowledge of business management practices and the ability to
multi-task.

EDUCATION
Johnson C. Smith University Charlotte, NC
Degree: Bachelor of Science in Business Administration with a concentration in Management Jul 2020
Minor: Accounting
GPA: 3.0

PROFESSIONAL EXPERIENCE
Speedway LLC.
Lead Assistant Manager June 2019 – Present
• Manage hiring, developing and directing the store’s employees as well as completing cash handling, safety,fuel
transactions, Maintenace and merchandising responsibilities.
• Responsible for store operation of the store.
• Maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering
employees, and encouraging employee productivity.
Speedway LLC.
Customer Service Representative April 2019- June 2019
• Interacting and assisting customers with purchases and handling merchandise and fuel transactions. Maintain store
appearance.
• Product stocking and cleaning.
• Working in a fast paced environment.

Charlotte City Club Charlotte, NC

Seasonal Coat Check August 2018 – March 2019
• Maintain a hospitable, professional, service-oriented demeanor always with guest. Providing speedy and accurate
service when handing the guest personal belongings

New York & Company Charlotte, NC

Sales Associate August 2018 – February 2019
• Effectively promote all brand initiatives: Credit, reward, email capture, etc and achieve all personal goals.
• Customer support at store; committed to exceeding customer expectations and delivering the highest level of customer
service always.

Holiday Inn Rock Hill, SC

Night Auditor February 2017 – November 2017
• Balancing the revenue and expense transactions, which occurred during the day at the hotel.
• Responsible for the overall operations and appearance of the front desk of a hotel, attending to the needs of guest.

Gap Inc. Charlotte, NC

Assistant Manager October 2015– March 2016
• Execute day to day plans and strategies developed by the general manager/store director.
• Shared ownership for creating a positive store experience from a merchandise presentation, process management and
customer and employee experience perspective.
ADDITIONAL PROFICIENCES AND ACHIEVEMENTS
Technical: Proficient in Microsoft Word, Excel, PowerPoint