Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
a. general information mentioned under 2.3.1 above, including the complete title;
b. a summary of the contents with purpose and field of application (if these are not
evident from the title); if
desired the principle may be given, including a list of points that may need attention;
e. name and signature of author, including date of signing. (It is possible to record
the authors centrally in a register);
f. name and signature of person who authorizes the introduction of the SOP
(including date).
3. The necessary equipment, reagents (including grade) and other means should be
detailed.
February202019
Wrong.
You may only need a process when you only need your audience to
know what needs to be done to achieve the desired outcome.
For example, you may need to create an SOP for people who
produce release notes. The SOP could include:
Define what the end result or the goal is for the SOP you are writing.
For example, if you are writing a document that describes the
procedures for closing a restaurant each night, the goal is to secure
the building until the prep crew arrives in the morning.
This step does not include details such as cleaning floors or arming
alarm systems. You simply want to identify what the procedure will
accomplish.
When you know what you want your SOP to accomplish, it’s much
easier to write an outline and define the details.
Step 2: Choose a format
Chances are that your company already has some SOP documents
that have been written for other procedures in the past. You can
simply refer to those documents as templates for preferred
formatting guidelines.
If you don’t have any documents to use as a reference, try one of
these ideas:
Lucidchart can provide you with the perfect template to help you
create flowcharts, mind maps, or any other document to help you
visualize how your SOP will be developed. See our examples that
could be included as part of an SOP on qualifying and processing
sales leads.
Procedure Diagram (Click on image to modify online)
Qualifying and Processing Leads Flowchart (Click on image to
modify online)
Step 3: Ask for input
Get the team together and ask them how they think the job should
be performed. These are the people who you are going to ask to
adhere to the SOP, so you want to be sure that it makes sense to
them and that all the necessary tasks are included.
There will be multiple drafts and reviews—make sure you invite your
team to review the drafts so they can make additional suggestions.
Step 4: Define the scope
It’s possible that the SOP you are working on is dependent on other
SOPs and teams in other departments in order to be completed
successfully. Determine whether it is sufficient to reference those
other procedures or if you need to add them to the current
standard operating procedure document. Maybe you need a
flowchart or a map to clearly define dependencies and responsible
parties.
Knowing your audience helps you determine how you should write
your SOP document. Consider these questions:
You only need a table of contents if the document is very large with
many pages. The table of contents allows easy access to specific
areas of the document.
The specific procedures
This is the bulk of the document and includes the specific step-by-
step procedures that need to be followed in order to successfully
comply with company standards and safety regulations. This section
could also include: