1|DPA 312 Theory and Practice in Public Administration

(IGI Global Disseminator of Knowledge)What is E-Governance

1. Electronic Governance is the application of Information and Communication Technologies (ICTs) for
delivering government services through integration of various stand-alone systems between Government-to-
Citizens (G2C), Government-to-Business (G2B), and Government-to-Government(G2G) services. It is often
linked with back office processes and interactions within the entire government framework. Through e-
Governance, the government services are made available to the citizens in a convenient, efficient, and transparent
manner. Learn more in: Cyber Capability Framework: A Tool to Evaluate ICT for Development Projects
2. Governance in electronic environment that comprises functions, processes, practices, and actions through
digital means. Learn more in: E-HRM in Competence Recognition and Management
3. Communication by electronic means to place power in the hands of citizens to determine what laws need to be
made and how these laws should be written. Learn more in: Bridging the Digital Divide in Scotland
4. ICT-enabled management of an SES whose domain is limited to a national/federal one, including e-government
as one component, and not necessarily including the executive (strategic) management. Learn more in: From E-
Governance Towards E-Societal Management
5. Refers to a government’s inventiveness to electronically govern areas under its jurisdiction. Learn more in: E-
Government and Digital Divide in Developing Countries
6. Governance (the exercise of political authority and the use of institutional resources to manage society’s
problems and affairs) of information and communication technologies and their use. Learn more in: E-
Government and SMEs
7. E-Governance is defined as that stage of e-government that inculcates digital democracy, online citizen
participation, and online public discussion along with the aspects of online public service delivery. Learn more
in: E-Governance and Quality of Life: Associating Municipal E-Governance with Quality of Life Worldwide
8. Conceptual study of utilizing digital technologies in governance at all levels. Learn more in: E-Government
Implementation in Transition Countries
9. The use of emerging information and communication technologies (ICT) to facilitate the processes of
government and public administration. It is about providing citizens with the ability to choose the manner in
which they wish to interact with their governments. And it is about the choices governments make about how ICT
will be deployed to support citizen choices. Learn more in: The E-Governance Concerns in Information System
Design for Effective E-Government Performance Improvement
10. E-Governance is a network of organizations to include government, nonprofit, and private-sector entities
Learn more in: Local E-Government Management: A Wider Window of E-Governance
11. is “the application of electronic means in (1) the interaction between government and citizens and government
and businesses, as well as (2) in internal government operations to simplify and improve democratic, government
and business aspects of Governance” (Backus, 2001) Learn more in: Toward a Roadmap to E-Government for a
Better Governance
12. The use of ICTs such as the internet and mobile phone as a platform for exchanging information, providing
services and transacting with citizens, businesses, and other arms of government. Learn more in: Public
Participation in E-Government: Some Questions about Social Inclusion in the Singapore Model
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13. It is a network of organizations to include government, non-profit, and private-sector entities; in e-governance
there are no distinct boundaries Learn more in: Digital Green ICT: Enabling Eco-Efficiency and Eco-Innovation
14. Refers to the use of ICTs by government, civil society, and political institutions to engage citizens in political
processes and to the promote greater participation of citizens in the public sphere. Learn more in: Re-Engaging
the Public through E-Consultation in the Government 2.0 Landscape
15. e-Governance is the public sector’s use of the most innovative information and communication technologies,
like the Internet, in order to deliver citizens with improved services, reliable information and greater knowledge
in order to facilitate access to the governing process and encourage deeper participation (UNESCO). It is a generic
term that refers to any government functions or processes that are carried out in digital form over the Internet.
Local, state and federal governments essentially set up central websites from which the public (both private
citizens and businesses) can find public information, download government forms and contact government
representatives. Learn more in: ICT: A Magic Wand for Social Change in Rural India
16. A concept and emerging practice, seeking to realize processes and structures for harnessing the potentialities
of information and communication technologies at various levels of government and the public sector and beyond,
for the purposes of enhancing good governance. Learn more in: Indicators and Measures of E-Government
17. A dynamic process enhancing interactions between citizens, consumers, public administration, private sector,
and third sector. It applies electronic means to foster such interaction between these actors. Learn more in: E-
Governance and the Information Society in Periphery
18. In the public sector context governance refers to coordination, interaction, and institutional arrangements
which are needed to pursue collective interest in policy-making, development and service processes in the context
of nonhierarchically organized stakeholder relations. Electronic governance or e-governance is technologically
mediated communication, coordination, and interaction in governance processes. Learn more in: Democratic E-
Governance
19. Is the application of Information Technology to the process of government functioning in order to bring about
simple, moral, accountable, responsive, and transparent (SMART) governance. Learn more in: Government's
Dynamic Approach to Addressing Challenges of Cybersecurity in South Africa
20. Information and Communication Technology (ICT) that empowers the Government, its employees and
citizens including women and weaker sections of society. Learn more in: Usability Evaluation of Tourism Icons
in India
21. Governance refers to the exercise of political, economic and administrative authority in the management of a
country’s affairs, including citizens’ articulation of their interests and exercise of their legal rights and obligations.
E-governance may be understood as the performance of this governance via the electronic medium in order to
facilitate an efficient, speedy and transparent process of disseminating information to the public, and other
agencies, and for performing government administration activities. E-governance is generally considered as a
wider concept than e-government, since it can bring about a change in the way how citizens relate to governments
and to each other.
Learn more in: Information Society, Digital Divide, and E-Governance in Developing Countries
(IGI Global Disseminator of Knowledge)
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Bibliography
IGI Global Disseminator of Knowledge. (n.d.). Retrieved from https://www.igi-global.com/dictionary/cyber-capability-
framework/8702