OSS Brighten the Future

01 BOCO OSS Solution

OSS is a series of operation support software systems, which manages telecom infrastructure network, service
network, customer network and applications effectively, so as to improved productivity, efficient network maintenance,
accurate service allocation, fast customer provision, accurate network data.
BOCO Inter-Telecom OSS solution is based on TM Forum eTom framework. With well-knowing the workflow of
telecom operation process, BOCO has established its own OSS solution architecture, including inventory
management, performance management, fault management, trouble-ticket workflow, etc.

Well knowing of telecom BOCO OSS Solution Architecture

Best practice of TMF eTOM
operator’s business process

+
02 BOCO-IM (Inventory Management)

The IM system location in BOCO OSS architecture

Main Features:
Integrated with multi-vendors, multi-domains
and multi-techs
Data Migration and Provide inventory
discovery with availability query.
reconciliation. Support end to end
Provide accurate, up- process flow for
to-date and federated Service Activation
view of network & Reduce Mean-Time-
service inventory. to-market.

Physical and logical Share Inventory data to

inventory FM system to Support
management. Alarm Correlation, RCA
Support Network and Service Impact
Change Management Analysis, so as to
workflows. RMTTR, improve
customer perception.
03 Workflow of IM System
The IM system has interfaces with BSS domain for getting customers’ information.
1. SA accept order and split it
into service order.
2. SA calls Inventory for resource
configuration.

3. SA submit application for

approval.
4. SA calls WF for field
engineering work.
5. SA calls to do auto network
activation.
6. EOMS Approve network
configuration change.

7. NA activates and publish

resource data
8. SA requests testing of
service .

9. SA notify CRM for billing.

10. IM system update inventory

data.
04 BOCO-FM (Fault Management)

The FM system could be integrated with multi-vendors and multi Five forms of FM system:
domain provided by them, which is just configured through the
off-the-shelf adaptors without any development. Transmission NMS Integrated NMS

Data NMS Access NMS Voice NMS

Centralized Alarm Compression

Management - Alarm de-duplication
- Centralized collection, - Frequent alarms
display & monitor, (Flapping)
maintenance - Correlated alarms
- Topology view and - Auto Clearance of
The FM system could support the mainstream protocols. filtered view alarms
Main Features
Alarm processing Alarm Handling
Socket SNMP MML - Alarm standardize - Ticket dispatching
- Alarm Enrichment (Manual or Auto)
- Alarm Correlation (in - Notification by SMS
CORBA QS Private Bin & across domain) Connect to NE
- Service impact Alarm Reporting
Analysis - Export alarms
05 Typical Scenario of FM

1 Centralized monitor & handling 2 Dispatching trouble ticket to TT system, so as to support E2E
fault handling workflow.
06 BOCO-PM (Performance Management)

Aggregation path can be predefined.

Aggregated Data
Main Features
Aggregated Cell Data Aggregated Switch data
Centralized Professional
Aggregated Cell data - HUAWEI Aggregated Switch data - HUAWEI Management Performance reports
Aggregated Cell data - ZTE Aggregated Switch data - ZTE
- Performance Statistic - Generate reports
monitoring and manually or
Aggregated Cell data - Ericson Aggregated Switch data - Ericson customization automatically
Vendor Neutral
- Performance Statistic - Efficient distribution
status management mechanism
Cell Performance data Switch Performance data

TCH Traffic = Counter1 (HUAWEI) Periodical Collection Real-time Performance

TCH Traffic = Counter2 + Counter3 (ZTE) Auto Retrieve Monitoring
TCH Traffic = Counter4 + Counter5 – Counter6 (Ericson) - Easy measurement - Results showing in
control, auto retrieve Multiple ways
Vendor Specific Data Support abundant - Knowing network status
Cell Performance data - HUAWEI Switch Performance data - HUAWEI TCH Traffic can statistic period at real time
be shown at all - Threshold Alarm - Problems located quickly
Cell Performance data - ZTE Switch Performance data - ZTE
levels in the
…… ……
report.
Cell Performance data - Ericson Switch Performance data - Ericson
07 BOCO-PM (Performance Management)
The performance management solution is one of the
bestsellers of BOCO. It could manage different
scope, such as PSTN domain, transmission domain,
wireless domain, core domain, etc.
The PM solution has been deployed over twenty
networks, both in China and overseas.
CASE
PTCL established NOC in 2009, BOCO provided
performance management solution.
It helped PTCL measuring KPI of service, and
generate threshold crossing alarm for fault
location.
08 BOCO-EOMS (TT + Work Flows)

What is the key purpose of setting up FM system dispatch trouble ticket to EOMS
OSS Functional modules? system.
EOMS/TT system support E2E fault handling 50% 38%

process flow.
Time limit and SLA can be define for the fault
To run business process flows so as to
handling process flow.
improve working efficiency.
BOCO has taken the
market-share leadership of
EOMS in CMCC and
BOCO-EOMS --------
CUCC.
A Platform to run high level business
process flows.

BOCO provides consultant

service to help operator in
designing process flows,
and then realize in EOMS
system.
09 BOCO-COMP (Centralized O&M Platform)
• Multi-tier architecture model,
Logical Architecture of COMP Main Features
divided into the interface
layer, application layer and
service layer. Level between Office Data Management Service
Website Toolkit Work order
Support core network Fulfillment
interactions by means of
Web Service, the message office data examination Increase service
and executing instructions fulfillment
queue, loose coupling
•Data management on the device, ensure the efficiency, reduce
Application between modules
•System management data integrity and the unnecessary
Layer •Activation Design • Adopting J2EE architecture, network security fault
technical architecture is
advanced, extensible, Alarm
• report engine • time Preprocessing
• resource scheduling
scalable, reliable and robust.
Service Business Inspection Run device-
synchronization service according to business to Inspect the KPI of
Layer specific script to
service • service test realize distributed equipment and service recover the
deployment and satisfy the periodically ensure the alarm, reduce
subsequent evolution equipment running stable the number of
Interface
Activate service interface
• Develop rapidly expand, and efficient trouble tickets,
Layer graphical configuration increase the
• Through standard on the Parameter Adjustment
processing time
external interface efficiency
Batch adjust parameter of
Resource External implementation and peripheral equipment and service,
EOMS Management
Online instruction
Service connectivity of the system(BSS, reduce workloads
EOMS, etc.). Ensure data
transfer and interface reuse and
rapid expansion
10 BOCO-DCD(Data Collection Cloud)

Adapting flexible rule configuration method to handle mass data The UI of data collection cloud platform
from different equipment of different manufacturers, assure data
integrity, real-time, consistency and accuracy.

On demand can Fast adjust business

be collected by the strategy according to
users’ demand for business objectives
automatic support for the acquisition
deployment of of the task, priority to Collection
Data
collection services perform high security level subscription machine load
Large to view
collection tasks
small
mode

+
Small to
Dynamic large Increasing operation
mode
stretching the rate can make full use of old
increase or decrease machines flexible transfer
of the collection adapter according to the load
machine can realize of the collection machine
the hot swap Collecting
Data quality
data integrity
report
rate
 11 Portfolio of Big Data Products

Service Planning Medical information sharing Information Verification

Health
Transportation Strategy Making Remote diagnosis Finance Risk Assessment
Intelligent Dispatching Care
Precision Medicine Antifraud
Application

Customer Retention Public Safety

Telecom Network Optimization of
NPM/SQM Intelligent Network Administration Open Data
Operation Accurate Marketing Optimization e-Government

Sharing BOCO Big Data Service

BOCO Big Data Sharing Platform
Platform Platform(Customization)

• Computing and providing the basic • Industry oriented data services for the • Industry oriented data
Core data for the people/vehicle/road/event application of the industry services for the application of
Algorithm • Computing model and algorithm for • Mining model/the algorithm of the the industry
the people/vehicle/road/event platform/ cloud/ product oriented

Basic Unified data Memory Event stream Crawler

Product Data collecting Distributed
processing computing processing collection
cloud database
Suite platform platform platform platform
12 BOCO Big Data Competence Map

Sales Real-time Collecting

System Architect BOCO ‘Arena’ Big Data Platform Heterogeneous Data

A basic platform for data converge, integration and connection

Algorithmic Model Service model abstraction to whole business fields Crawling Data

R&D Cloud Infrastructure

1. Storage and processing
capability up to 4PB
2. Query responding time
Projects Operation down at second level with
over 10 billion bytes.
3. Supporting thousands of
parallel queries
4.Integrated hundreds of
service models
1. Data collecting capability
up to hundreds TB in parallel Scheduling across
2. Data throughput up to 300 System
thousands events per second
3. Latency at second level
4. Supporting structured and
unstructured data

Over One Hundred Contacts Signed

13 Customer Stories

CMCC won TMF award by Resource Sichuan Telecom customized marketing

Management accuracy rate improved by 50%

CMCC (China Mobile), which served more Sichuan Telecom, which has innovated its

than 800 million subscribers in China, has marketing strategy since 2014 by using BOCO

deployed BOCO Inter-Telecom resource Inter-Telecom big data analysis platform,

management system since 2000. inspired its subscribers’ consuming desire with
improved service promotion model last year.
As one of the most successful software products provided by
BOCO Inter-Telecom, resource management system is based on The platform has 400 Hadoop clusters capacity, the amount of

TMF SID standards and has converged core network, wireless data processing per day is greater than 100TB.

network, transport network and other indispensable resources to Sichuan Telecom used this platform to strategize about its

improve CMCC’s service capabilities in service fulfillment, base terminal marketing to recognize the potential customers and

station modulation, etc. promote marketing accuracy, which has been left by 50% at the

At TM Forum Management World 2012, CMCC won Operational end of last year. The platform improve the service promotion

Excellence Award by resource management system and model greatly and the success rate of first-call merchandise

operation, which is the first Chinese operator awarded by TMF in push is up to 70%.

this field.
 Enhance BOCO Presence
and Influence in Global Market

Address: Bld. B, No.99, Xingshikou Road, Haidian District, Beijing, China Postcode: 100093
Tel: 0086-10-88157899 Fax: 0086-10-88128888 Email: bocoinfo@boco.com.cn