Orientation-Workshop on

Institutional Sustainability
Assessment (ISA) for HEIs in
Region I
Lenox Hotel, Dagupan City
September 23-24, 2019
OFFICE OF INSTITUTIONAL
QUALITY ASSURANCE AND
GOVERNANCE
Rationale

•With the current developments in

higher education, there are demands
for ‘improved’ quality assurance
processes at the institutional level.
Rationale

•Good governance is a key

dimension of institutional quality
assurance.
FUNCTIONS OF
OIQAG
Functions of OIQAG
•Assist and monitor quality
management and governance
initiatives of HEIs;
•Promote the strengthening of HEI’s
productivity capabilities;
Functions of OIQAG
•Assess, coordinate with, and
support the HEI’s vertical
development according to their
horizontal typology;
Functions of OIQAG
•Advocate sustained promotion of
continuing quality improvement and
transparent responsible institutional
governance.
Coordination and Governance Division (CGD)
• SUC PBB
• Institutional Recognition of LUCs
• Asset Inventory Management (SUC)
• Institutional Grants for SUCs
• Restructuring of Public HEIs
Quality Assurance Division (QAD)
• Horizontal and Vertical Typologies of HEIs
• Conversion of State Colleges to Universities
• Institutional Sustainability Assessment (ISA)
• SUC Levelling
• Coordinating Council on Accreditation
 Luisa S. Valencia
Director IV

Quality Assurance Coordination and

Division Governance Division
Rita Sescar, OIC Reyen Sabate
 •OIC Division Chief - Rita Sescar
•Typology of HEIs
•Precila Chan
•Kit DG Pabiona
QA
Division •Institutional Sustainability Assessment
•Don Francisco
•Julie Anne Cabaddu
•SUC Conversion
•JC Lucas
 OVERVIEW OF
Topic 1:

ISA FRAMEWORK
Achieving Institutional Quality
Improvement through
INSTITUTIONAL
SUSTAINABILITY
ASSESSMENT
 Legal Mandate
• CHED’s MANDATE: Section 8 (e) of RA 7722
The Commission shall have the power and function to
“monitor and evaluate performance of programs and
institutions of higher learning for appropriate incentives as
well as the impositions of sanctions such as, but not limited,
diminution or withdrawal of subsidy, recommendation on
the downgrading or withdrawal of accreditation, program
termination or school closure.”
 Legal Mandate
• CHED Memorandum Order (CMO) No. 46,
series of 2012 entitled “Policy Standard to Enhance
Quality Assurance in Philippine Higher Education
through an Outcomes-based and Typology-based
Quality Assurance”
 Compliance to International Agreements
• ASEAN Quality Assurance Framework (AQAN) serves
as a common reference point to align quality assurance
systems, higher education institutions and qualifications
AQRF) in the ASEAN region.
• Institutional Quality Assurance (IQA) is one of the
AQAF principles which ISA is trying to promote
among institutions.
 Why Are We Assessing Institutional
Sustainability?
• It is the moral and legal responsibility of every higher
education institution (HEI) to provide quality programs
to its students and be efficient and effective in their
operations through quality systems.
• There is a need for HEI to continuously assure the
quality of the programs and services provided and
delivered to its students.
 Why Are We Assessing Institutional
Sustainability?
• Quality programs can be assessed through quality of
students and graduates and quality systems can be assessed
through tools that show the internal capacity of the
HEI to translate vision, policy, and strategy into quality
programs and results.
• It is in this context that the CHED is promoting ISA as a
quality assurance tool an HEI can use for free.
 Quality in Higher Education
Quality as exceptional
Quality as perfection or consistency
Quality as fitness for purpose
Quality as value for money
Quality as transformation

Harvey, L., Green, D. (1993), "Defining quality", Assessment and Evaluation in Higher Education, Vol. 18 No.1, pp.9-34.
 CHED’s Definition of Quality
Alignment and consistency with the institution’s
VMG, at exceptional levels, demonstrated by the
learning outcomes and the development of a
shared culture of quality
 What Is Quality Assurance?
• “Quality Assurance is not about specifying the standards
or specifications against which to measure or control
quality. Quality Assurance is about ensuring that there are
mechanisms, procedures and processes in place to ensure
that the desired quality, however defined and measured is
delivered.” (Church 1988)
• It provides confidence that the quality requirements will
be fulfilled.
Church, C. H. (1988), “The qualities of validation”, Studies in Higher Education, 13, 27-43.
 Internal Quality Assurance Process
• Clear VMG
• Definition of desired learning outcomes Plan
• Learning environment
• Outputs: Program delivery, services
Do
• Inputs: Human, physical, financial resources; Systems Quality
• Monitoring and assessment Assurance
Process
• Performance indicators
Check
• Appropriate instruments
• Internal and external perspectives
• Improve and enhance Act
 Internal Quality
Assurance Process

Source: http://www.craftechind.com/improving-quality-control-with-the-deming-cycle/
 What Is Institutional Sustainability
Assessment (ISA)?
• ISA is a quality assurance process that assesses the
institutional sustainability of an HEI in the key areas of ”
• Governance and Management;
• Quality of Teaching and Learning;
• Quality of Professional Exposure, Research &
Creative Work;
• Support for Students, and
• Relations with the Community.
 What Is Institutional Sustainability
Assessment (ISA)?
• ISA looks into the internal QA systems of an HEI and
determine whether these systems lead to the
attainment of the desired quality outcome.
 Objectives of ISA
 Support HEIs in developing institutional systems
that lead to quality outcomes, as demonstrated by
students and graduates whose competencies meet
internationally recognized standards when applicable and
are relevant to employment;
 Support HEIs in developing a culture of quality,
reflected in internal QA systems that will help them
perform effectively and efficiently and meet their desired
outcomes and performance targets; and
 Developmental Approach of ISA
• The goal is to help HEIs develop a culture of quality.
• To assist establish or enhance their internal QA
systems and processes.
• HEIs are encouraged to use the ISA Self-Evaluation
Document (SED) for their internal QA systems even
without undergoing a formal ISA Assessment.
 Outcomes-based Approach of ISA
• Shift to an outcomes-based QA.
• The HEI uses its Vision/Mission/Goals (VMG) as
a starting point to articulate its desired outcomes in
terms of its graduate attributes and its contribution
to national development.
• Its performance will be measured against these
desired outcomes.
ACCREDITATION ISA
• Private • Government
• It is concerned with • It is concerned with the outcomes
the outcomes of of the institution as a whole.
individual programs. • Assessors mirror the institutional
• Accreditors provide systems and outcomes and leave
recommendations on the plan of action to the HEI to
noted deficiencies. address the noted gaps based on
their own context.
Accreditation & ISA are different but complementary to each other.
What Will The Assessors Look For?

PARAMETERS OF THE ASSESSMENT

1. Presence of the System
2. Extent of Implementation
3. Outcomes of the System
4. Effectiveness of the System
 Parameters of Assessment
1. Presence of the System
• The mechanisms and processes exist
• They are defined and known by users
• They are documented
• Possible documentary evidence: manuals, codes,
handbooks, guidebooks, etc.
 Parameters of Assessment
2. Extent of Implementation
• All users follow the procedures & processes.
• Evidence of implementation should be documented
• Exceptions to the systems are justified
• Possible documentary evidence: proceedings,
reports, accomplished forms, records, minutes of
meeting, etc.
 Parameters of Assessment
3. Outcomes of the System
• The result of the system.
• Evidence of outcomes should be documented
• Possible documentary evidence: PRC licensure
examination results, accomplishment reports,
graduation rate, employment rate, publications in
refereed journals, etc.
 Parameters of Assessment
4. Effectiveness of the System
• The system helps the HEI achieve its goals and
targets as shown by the quantity and quality of
outcomes.
• Possible documentary evidence: impact assessments,
targets vis-à-vis accomplishments, awards and
recognitions, etc.
 Benefits of ISA
• Help HEIs improve its Quality Assurance Systems and
Processes
• Receive points for Autonomous and Deregulated (Private
HEIs) and SUC Levelling (SUCs).
• The institution may be allowed to offer International
Exposure Trips (IET) using the ISA requirement under
CMO No. 26, series of 2015.
• Other Benefits to be proposed by the TWG-ISA.
THANK YOU