Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Ward OPD DR OR ER
HDU Others
Validated by:
________________________________________________ ______________
Signature over Printed Name of Immediate Supervisor Date Signed
Place a tick mark in the corresponding standards column if you fulfill the corresponding evidences to the behaviors listed in the competency criteria.
Consistency in demonstrating the specified behaviour while meeting the standard required for performance is gauged using the standards:
Satisfactory, Very Satisfactory, Outstanding.
Competency Level 3: Perform comprehensive Geriatric Assessment in collaboration with health care team members NCGERL3A01
Task Description: Evaluates the candidate’s ability to obtain relevant health information and history from patient, family, caregiver, and
significant other utilizing standardized geriatric assessment tool (CGA) taking into account age, gender and cultural background
Criteria Satisfactory Very Satisfactory Outstanding
Performs comprehensive physical examination Able to accomplish 1 out of Able to accomplish 2-3 out Able to accomplish 4 out of
As evidenced by: 4 criteria of 4 criteria 4 criteria
● Completed performance checklist of CGA to
eligible patients.
● Coordinated completion of CGA with other
members of the healthcare team.
● Completed data which includes the 5
domains:
3.1 Physical and Health Illness Condition 3.2
Functional ability
3.3 Psychological ability
3.4 Cognitive ability
3.5 Social Support System
● Accomplished geriatric screening tools
● Documented findings: subjective and
objective information
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Documentation in Nurse’s Notes
● Documented findings gathered after physical
examination.
As evidenced by:
● Documentation in Nurse’s Notes
● Documented findings gathered
Competency Level 3: Provide services designed to promote health, prevent illness, and achieve optimal recovery from or adaptation to health
problems NCGERL3A02
Task Description: Evaluates the candidate’s ability to obtain relevant health information and history from patient, family, caregiver, and
significant other utilizing standardized geriatric assessment tool (CGA) taking into account age, gender and cultural background
Criteria Satisfactory Very Satisfactory Outstanding
Assesses the adequacy of and/or need to establish an Able to accomplish 1-4 out Able to accomplish 6-7 out Able to accomplish 8-10
advance care plan of 10 criteria of 10 criteria out of 10 criteria
As evidenced by:
● Documented information gathered in Nurse’s
Notes
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Documented summary of CGA results
● Documented utilization of data from CGA as
guide in relationship to the following:
● Activity level
● Mobility
● Cognition
● Decision-making capacity
● Pain
● Skin integrity
● Nutrition
● Sexuality
● Immunization status
● Neglect and abuse
● Substance use and abuse
● Quality of life
● Genetic risks
● Health risk behaviors
● Safety
● Advance planning preferences
Documents summary of needs for health promotion
and disease prevention plans
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Documentation in Nurse’s Notes
● Documented findings gathered
As evidenced by:
● Completed checklist on performance of
screening for acute and chronic health
problems and risk assessment
● Documentation in Nurse’s Notes
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Completed comprehensive assessment data
about pharmacologic regimen of the patient
in patient’s therapeutic sheet and medication
handbook
● Documented polypharmacy in appropriate
sheets
● Accomplished Beer’s criteria
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by :
● Accomplished actual interview with the
patient and family and/or collateral sources
● Completed standardized assessment
● Documented information gathered from the
interview of patient and collateral sources.
Competency Level 3: Identify age-related changes, presence of co-morbidities, and its impact on presenting health problems NCGERL3A03
Task Description:
Evaluates the candidate’s ability to facilitate appropriate use of laboratory, diagnostic testing and clinical procedures for screening and/or disease
prevention strategies in collaboration with the attending physician with consideration of the cost, risks, and benefit to the patient presence of co-
morbidities, age-related changes and, its impact on presenting health problems, potential for rapid physiologic and mental health deterioration or
life-threatening
Criteria Satisfactory Very Satisfactory Outstanding
Identifies the presence of co-morbidities, age-related Able to accomplish 1-2 out Able to accomplish 3-4 out Able to accomplish 5 out of
changes, physiologic and mental health deterioration of 5 evidences of 5 evidences 5 evidences
or life-threatening instability
As evidenced by:
● Documentation of actual performance of
CGA
● Documentation of accurate and
comprehensive information gathered from
the interview of patient and collateral sources
(subjective data) and physical examination
(objective data)
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Accomplished summary of results and
recommendation from CGA
● Documented accurate information gathered
from the interview of patient and collateral
sources (subjective data) and clinical
evidences (objective data)
● Secure clinical evidences (attached to chart)
that will support the identification of geriatric
syndromes presented by the patient
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Documented information according to
sources
● Completed attachment of laboratory and
diagnostic testing and/or clinical procedures
result
● Documented facilitation of the procedure and
result in the Nurses Notes.
As evidenced by:
● Accomplished summary of results which
shows identified problems in ranks
(ie.emergent, urgent,)
● Documentation of prioritized problems
identified based on information gathered
from the history, physical exam, and clinical
evidences
● Completed attachments of clinical evidences
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Develop short and long term goals for plan of care using SMART method NCGERL3A04
Task Description: Evaluates the ability of the candidate to develop short and long term goals for plan of care using SMART method and their
ability of the candidate to formulate nursing care plan parallel to and in in collaboration with multidisciplinary team
Criteria Satisfactory Very Satisfactory Outstanding
Develops short and long term goals for plan of care Able to accomplish 1-2 out Able to accomplish 3-4 out Able to accomplish 5 out of
using SMART method of 5 criteria of 5 criteria 5 criteria
As evidenced by:
● Documentation of the formulated nursing
care plan
● Copy of integrated and collaborative plan of
care involving multidisciplinary team members ●
Complete nursing care plan for:
a. Health maintenance
b. Disease prevention
c. Therapeutic interventions
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Develops individualized nursing care plan in
collaboration with multidisciplinary team
As evidenced by:
● Documentation of the formulated nursing
care plan
● Documentation of collaborative plan of care
involving multidisciplinary team members
● Accomplished and documented
individualized nursing care plan for:
a. Health maintenance
b. Disease prevention
c. Therapeutic interventions
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
● Documentation of involvement of
multidisciplinary team members in
developing the plan
● Complete Discharge Plan which includes:
1. Data on risk factors present/ identified
2. Interventions done for health promotion/
healthy lifestyle
3. Evaluation
Competency Level 3: Implement plan of care based on evidence-based best practices NCGERL3A05
Task Description:Evaluates ability of the candidate to implement and consequently modify nursing care plan depending on outcomes and
response of patient to treatment and care
Criteria Satisfactory Very Satisfactory Outstanding
Creates plan of care on actual problem identified Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
3 criteria 3 criteria 3 criteria
As evidenced by:
● Accomplished nursing interventions
appropriate to the nursing problem identified
in:
o Nurses notes
o CGA monitoring sheet (Nurses’
sheet)
● Documentation of management of at least 2
of the common geriatric syndrome
algorithms
● Other forms
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
As evidenced by:
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Monitor patient’s response to care and makes appropriate recommendations NCGERL3A06
Task Description: Evaluates the candidate’s ability to monitor and assess outcomes of care, and formulate recommendations
Criteria Satisfactory Very Satisfactory Outstanding
Assesses for patient’s response to care Able to accomplish 1 out Able to accomplish 2 out of Able to accomplish 3 out of
As evidenced by: of 3 criteria 3 criteria
● Documentation of patient’s response to 3
nursing interventions in criteria
1.Progress notes
2.Nurses Notes
● Written reports from doctors, supervisors and
colleagues
● Demonstration on evaluating patient’s
condition
Creates recommendations for appropriate management
As evidenced by:
● Documentation of patient’s response to
nursing interventions in
1.Progress notes
2.Nurses Notes
● Written reports from doctors, supervisors and
colleagues
● Demonstration on evaluating patient’s
condition
Performs preliminary screening to determine
whether a full multidisciplinary evaluation is needed
As evidenced by:
● Documentation of patient’s response to
nursing interventions
1.1 Progress notes
● Written reports from doctors, supervisors and
colleagues
● Demonstration on evaluating patient’s
condition
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Educate patient, family and caregiver utilizing individualized teaching plan NCGERL3B01
Task Description: Evaluates the candidate’s ability to provide patient-specific and additional information relevant to
promotion of health, prevention and continuing care
Criteria Satisfactory Very Satisfactory Outstanding
Assesses the patient’s learning needs Able to accomplish 1-2 out Able to accomplish 3-4 out Able to accomplish 5-6 out
As evidenced by: of 6 criteria of 6 criteria of 6 criteria
● Documentation of assessment of patient and
family’s level of understanding
● Documentation of patient’s health condition
● Accomplishedassessment of patient and
family’s response inNurses Notes
● Accomplished Health Education log book
As evidenced by:
● Comprehensive individualized teaching plan
focusing on each specific problem
● Documentation in
1. Nurses Notes
2. Teaching plan
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Comprehensive individualized teaching plan
focusing on a specific problem
● Documented in
1. Nurses Notes
2.Teaching plan
As evidenced by:
● Documentation of health education in
1. Nurses Notes
2. Health Education log book
3. Patient evaluation/feedback form
● Documentation of patient’s response from
the health education in Nurses Notes
● Documentation of family/SO’s response
from the health education.
As evidenced by:
● Documentation in
1.Nurses Notes
2.Health Education log book
● Patient/Client’s satisfaction survey
● Family/SO’s satisfaction survey
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Utilize culturally appropriate communication skills adapted to patient’s and family’s cognitive, developmental, physical,
cognitive and behavioral status NCGERL3C01
Task Description: Evaluates the ability of the candidate to provide the patient and his/her family all information relevant to the patient’s care
and elicit collaboration from them to achieve positive outcomes
Criteria Satisfactory Very Satisfactory Outstanding
Creates a climate of warmth, mutual trust and Able to accomplish 1-4 out Able to accomplish 5-7 out Able to accomplish 8-10
acceptance with consideration of environment and of 10 criteria of 10 criteria out of 10 criteria
client’s status
As evidenced by:
● Documentation in
o Nurses Notes
● Performance Evaluation by immediate
supervisor
As evidenced by:
● Documentation in
o Nurses Notes
● Performance Evaluation by immediate
supervisor
● Other forms
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Documentation in
1. Nurses Notes (inclusion of any of the
following:)
1.1 Age-related sensory changes
1.2 Disease and disability
1.3 Psychological barrier
1.4 Environmental factors
● Performance Evaluation by immediate
supervisor
As evidenced by:
● Documentation in Nurses Notes and
● Performance Evaluation by immediate
supervisor
As evidenced by:
● Documentation in Nurses Notes and
● Performance Evaluation by immediate
supervisor
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Documentation in Nurses Notes and
● Performance Evaluation by immediate
supervisor
As evidenced by:
● Documentation in
1. Nurses Notes utilizes FDAR
appropriately
2. Patient’s medical record or medical forms
prescribed by the institution
As evidenced by:
● Documentation in
1. Nurses Notes utilizes FDAR appropriately
2. Patient’s medical record or medical forms
prescribed by the institution
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Documentation in
1.Nurses Notes
2.SBAR format
● Referral form
As evidenced by:
● Documentation in
1.Nurses Notes
2.SBAR format
● Referral form
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Establish collaborative working relationships within nursing and other members of the health care team in planning and
providing care for the clients NCGENL3D01
Task Description: Evaluates the ability of the candidate to contribute to the services, decisions and actions of the healthcare team in delivering
care to the patient
Criteria Satisfactory Very Satisfactory Outstanding
Refers to members of the multidisciplinary team Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
based on the needs of the patient 3 criteria 3 criteria 3 criteria
As evidenced by:
● Documentation in Nurses’ Note and
Treatment Record Sheet
● Accomplished Nursing Care Plan
● Completed referral Forms
● Other related forms
Documents proper attachments or appropriate forms
for referrals made
As evidenced by:
● Documentation in Nurses’ Note and
Treatment Record Sheet
● Completed Referral Forms
● Accomplished Informed Consent Forms
● Other means
Attends to the needs of the patients promptly based
on the referrals made
As evidenced by:
● Documentation in Nurses’ Note and
Treatment Record Sheet
● Accomplished Nursing Care Plan
● Evaluation in Patient Feedback Form
● Other means
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Apply institutional policies and regulations regarding client care and professional decorum while making prudent
decisions NCGENL3E01
Task Description: Evaluates the candidate’s knowledge of and ability to abide by ethical rules of conduct in dealing with patient
Criteria Satisfactory Very Satisfactory Outstanding
Complies with standard operating procedures and Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
work instructions on ethical patient care 3 criteria 3 criteria 3 criteria
As evidenced by:
● Documented Nursing Audit
● Accomplished feedback report
● Summary of Customer Satisfaction
Survey Form
● Performance Evaluation of Superior
● Other forms
As evidenced by:
● Proper documentation in Nurses’ Note
and Treatment Record Sheet
● Accomplished feedback report
● Other forms
As evidenced by:
● Documented witnessed consents
● Documented discussion on patient rights
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Maintain availability and functionality of equipment and supplies to meet patient care needs NCGENL3F01
Task Description: Evaluates the candidate’s ability to use, maintain, organize and properly dispose of resources that contribute to the best
nursing care/ services for the patient
Criteria Satisfactory Very Satisfactory Outstanding
Sustains availability and functionality of equipment Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
and supplies 3 criteria 3 criteria 3 criteria
As evidenced by:
● Accomplished inventory report on medical
supplies, medical equipment, and medicines
● Request forms for monthly stocks of
supplies
● Other related documentation
As evidenced by:
● Records of repair requisitions for
nonfunctioning medical equipment
● Maintenance logbooks of medical
equipment or similar record
● Monitoring tool for equipment and
supplies
● Other related documentation
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Complete a comprehensive documentation and recording of all data obtained from assessment and care using standard
methods, forms, and protocols, while maintaining confidentiality of the clientNCGENL3G01
Task Description: Evaluates the candidate’s ability to document, store, and make available relevant, accurate and complete data concerning the
patient and patient care in a timely manner using appropriate methods and tools
Criteria Satisfactory Very Satisfactory Outstanding
Applies all standard guidelines and institutional Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
protocols regarding records management 3 criteria 3 criteria 3 criteria
As evidenced by:
● Inquiry of knowledge on institutional
policies on safekeeping, handling,
confidentiality and disposal of records
● Performance Feedback Forms
● No incidences of non-compliance to
recordkeeping policies
● Other related documentation
As evidenced by:
● Properly and accurately filled-up regular
chart forms and forms for special patient
scenarios
● Accomplished Performance Feedback
Forms
● Documentation in Nurses’ Note and
Treatment Record Sheet
● Patient Monitoring Records
● Other related documentation
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Chart Receiving Logbook between
Nursing Area and Medical Records
department or similar report (e.g.
Nurses’ Report Book)
● Accomplished Performance Feedback
Forms
● Other related documentation
Competency Level 3: Participate in the formulation of guidelines and activities of the following: NCGENL3H01
● ISO 9001:2015 (if applicable)
● CQI
● Nursing Service Audit
Task Description: Evaluate the candidate’s ability to constantly practice gathering and using of actual data on patient care for improving care
processes, procedures, standards, and systems
Criteria Satisfactory Very Satisfactory Outstanding
Performs a role in monitoring the continuous quality Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
improvement (CQI) indicators involving nursing 3 criteria 3 criteria 3 criteria
practice
As evidenced by:
● CQI or KPI report monitoring
● Copy of Minutes of the Meeting about
CQI monitoring
● Accomplished Performance Feedback
Forms
● Other related documentation
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Nursing Service Audit monitoring or
similar record
● Copy of Minutes of the Meeting
regarding Nursing Audit
● Accomplished Performance Feedback
Forms
● Other related documentation
As evidenced by:
● Proof of training/seminars/conferences
attended which are related to psychiatry
or psychiatric nursing, such as attendance
or certificates
● List of training/seminars/conferences
attended
● Post training activity insight
● Other related documentation
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Practice patient care consistent with safety goals, national laws on health, the Philippine Nursing Act and hospital
policies, rules and regulations NCGENL3I01
Task Description: Evaluates the candidate’s ability to make judgment, decisions and actions in patient care that complies with national laws on
health, the Philippine Nursing Act, and with hospital policies, rules, and regulations, even as appropriate care is provided to the patient
Criteria Satisfactory Very Satisfactory Outstanding
Recognizes policy inconsistencies in patient care Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
practices 3 criteria 3 criteria 3 criteria
As evidenced by:
● Nurses’ Reflection Notes or Nurses’
Diary
● Actual scenario presentation and inquiry
● Accomplished Performance Feedback
Forms
● Performance evaluation
● Other related documentation
As evidenced by:
● Actual query of candidate’s judgment
with a sample case scenario
● Nurses’ Reflection Notes or Nurses’
Diary
● Accomplished Performance Feedback
Forms
● Other related documentation
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Participate in a research study that addresses general nursing problems, needs, and issues NCGENL3J01
Task Description: Evaluates the candidate’s application of clinical inquiry, critical thinking, and analysis in nursing practice and the use of
clinically obtained data and information to improve practice
Criteria Satisfactory Very Satisfactory Outstanding
Identifies general nursing problems or issues Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
applicable to current practice 3 criteria 3 criteria 3 criteria
As evidenced by:
● Problem List for Nursing Research
● Research Intention Form or similar
● Nurses’ Reflection Notes
● Other related documentation
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Problem List for Nursing Research
● Research Intention Form or similar
● Nurses’ Reflection Notes
● Other related documentation
Competency Level 3: Delegate appropriate tasks and assignments to staff andallied nursing personnelNCGENL3K01
Task Description: Evaluates the candidate’s ability to provide direction and leadership to lower level personnel and facilitate their learning to
include improvements in care management as well in the management of nursing teams or units
Criteria Satisfactory Very Satisfactory Outstanding
Identifies tasks for patient care to be accomplished Able to accomplish 1 out of Able to accomplish 2-3 out Able to accomplish 4 out of
4 criteria of 4 criteria 4 criteria
As evidenced by:
● Shift Management Reports or similar
records
● Endorsement logbooks/Nurses’ Report
Book
● Accomplished Performance Feedback
Forms
● Feedback from peers and other personnel
● Nurses’ Reflection Notes/Nurses’ Diary
● Other related documentation and similar
forms used in the institute
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Shift Management Reports or similar
records
● Endorsement logbooks/Nurses’ Report
Book
● Accomplished Performance Feedback
Forms
● Other related documentation (Primary
Nursing Board, Patient Assignment
Board) and similar forms used in the
institute
Identifies necessary competencies for a specific task
to be accomplished
As evidenced by:
● Actual case scenario presentation and
inquiry of the candidate
● Unit Management Reports or similar
reports
● Endorsement logbooks/Nurses’ Report
Book
● Accomplished Performance Feedback
Forms
● Other related documentation and similar
forms used in the institute
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Shift Management Reports or similar
● Accomplished Performance Feedback
Forms
● Endorsement logbooks/Nurses’ Report
Book
● Nurses’ Reflection Notes/Nurses’ Diary
● Other related documentation and similar
forms used in the institute
Competency Level 3: Participate actively in different professional and personal development programs/activities NCGENL3L01
Task Description: Evaluate the candidate’s ability to demonstrate engagement in continuing education and self-development
Criteria Satisfactory Very Satisfactory Outstanding
Participates actively on programs related to Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
continuing staff development needs 3 criteria 3 criteria 3 criteria
As evidenced by:
● Training Needs Assessment and
Evaluation Form or similar
● Accomplished Personal Development
Forms or similar
● Employee Satisfaction Survey
● Nurses’ Reflection Notes/Nurses’ Diary
● Feedback from peers and superiors
● Other related documentation
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
As evidenced by:
● Performance Evaluation or similar
● Accomplished Performance Feedback
Forms
● Other documentation/proof of
professional developmental
activities/programs attended
As evidenced by:
● Nurses’ Reflection Notes/Nurses’ Diary
● Self-feedback Forms
● Consultation notes with peers
● Other related documentation
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Republic of the Philippines
DEPARTMENT OF HEALTH
NURSE CERTIFICATION PROGRAM
Competency Level 3: Demonstrate professional values and decorum in all aspects of nursing practice NCGENL3M01
Task Description: Evaluate the candidate’s ability to demonstrate critical characteristics and behaviors that a specialist nurse should exhibit as a
role model of expertise, excellent performance, and professionalism
Criteria Satisfactory Very Satisfactory Outstanding
Demonstrates positive work attitude at all times Able to accomplish 1 out of Able to accomplish 2 out of Able to accomplish 3 out of
3 criteria 3 criteria 3 criteria
As evidenced by:
● Commendation letters from peers and
superiors
● Feedback from other personnel
● Customer Satisfaction Survey
● Other related documentation
As evidenced by:
● No ill records of tardiness/absences
● Accomplished Performance Evaluation
Forms
● Feedback from peers and superiors
● Other related documentation
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