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User Manual
(Document No. BGX501-713-R01)
© Copyright 2011, Secure International Holdings Pte. Limited
All rights reserved.
Sprint 350 is a registered trade name of Secure Meters Limited.
Other product names are trade names or registered trademarks of their respective owners.
Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a
recommendation. Secure Meters assume no responsibility with regard to the performance or use of these products. All
understandings, agreements, or warranties, if any, take place directly between the vendors and the prospective users.
Every effort has been made to ensure that the information in this manual is accurate. Secure Meters is not responsible
for printing or clerical errors.
1. As part of Secure Meters’ continuous endeavour to improve product design, the specifications mentioned in
this manual are liable to change anytime and therefore availability of features is product variant specific.
2. Specifications / features listed in this document are the most advanced available with Secure Meters on the
date of release of this document, and hence should not be considered as default. Availability of all or some of
the same depends upon the product variants and may not be readily available. Sales team should be
contacted for queries, if any.
3. No part of the manual, or its content thereof, must be published, distributed, scanned or copied, in either
electronic form or otherwise, without prior information and express consent of Secure Meters.
4. While all efforts have been made by Secure Meters to minimize errors, some errors may inadvertently exist.
Secure Meters undertake to correct such errors wherever possible, and request feedback from users in this
regard.
5. Secure Meters reserve the right to alter some or whole of the specifications mentioned in this document without
any prior notice.
6. For any queries or clarifications, the user is requested to contact the Secure Meters’ sales team.
7. In most countries, electrical installations comply with more than one set of regulations issued by national
authorities or by recognized private bodies. It is essential to take into account these local constraints.
8. Secure Meters have duly conducted product quality tests as per regulations based on the observance of
rigorous safety rules in the design and realization of the product.
9. In order to prevent tampering, the meter should be appropriately sealed after installation. Inappropriate handling
of the seal may cause damage to the meter thus creating a false impression of being tampered with.
Secure Meters assume no responsibility for damages caused to the meter under following circumstances.
1. Irregular maintenance / Improper installation
2. Imprudence or carelessness during installation
3. Normal (or abnormal) wear and tear of insulation
4. Accidental contact with hazardous elements
5. Immersion of meter in water
6. Handling of meter by unauthorized persons
7. Handling of meter by intoxicated or mentally imbalanced persons
1. Energy meters are generally installed in electrically live surroundings. To minimise the risk of electrical shock,
stay away from loose or exposed electrical connections. If there is loose or exposed electrical wiring near the
installation site, initiate appropriate preventive measures.
2. The electrical installation of electronic meters at a site requires an adequate understanding of all governing
rules and regulations.
3. Keep the meter away from fire, corrosive chemicals, and fumes thereof, rain and direct, prolonged exposure to
water.
4. The meter may be damaged, either in part or otherwise, if it falls from a height.
5. It is recommended to immediately cut off the meter supply upon occurrence of any fault within the meter.
6. Ensure that the connected load does not exceed the current range specified on the rating plate.
7. Secure Meters recommends carrying out regular installation checks, especially when the product is installed at
locations posing higher risk of degradation or corrosion – like under direct, strong sunlight, areas with high
ambient temperature and little ventilation, areas near heat sources like a furnace, areas near sea or a water
body, areas where the meter is regularly exposed to chemical fumes, etc.
8. It may prove hazardous to talk on mobile while installation of the meter is under way.
9. When enabling the external antenna always ensure that it has been plugged onto the SMA connector behind
the extended terminal block cover.
Welcome to Sprint 350; a state-of-the-art interoperable, open-protocol based three-phase metering product. Sprint 350
belongs to the latest product range that caters to the interoperability requirements of utilities.
Sprint 350 offers an open-standard based solution for three-phase direct connected smart metering. Designed to cater
to the requirements of the Indian utilities, it offers numerous features which makes it ideal for demand side management
and easy integration with diverse interoperable communication entities.
The salient features of Sprint 350 are -
1. It is accurate with class 1 metrology
2. It has 4 measuring elements, and is available in several current ratings
3. It has an optically isolated communication channel and battery backup allows meter readings and display
checking even in absence of mains
4. It can detect and log a whole spectrum of tampers and faults, and has dedicated annunciators for cover open,
magnet tampers, critical events, phase indicators, etc.
5. Unlike standard electricity meters, it comes with two metro LEDs – while the left one indicates the rate of active
energy consumption, the right one can be configured to indicate other energies.
6. It can work with a wide voltage range – from 60% to 130% of nominal operating voltage
7. It has high spark immunity and can withstand up to 35 kV.
8. It supports extensive energy and instantaneous parameters
5. Billing indicator
6. Unused
Quadrant indicator shows import, export, lag and lead. This indicates type of
energy being displayed which can be basic import or export, inductor and
11. capacitor for reactive lag and reactive lead respectively.
The quadrant also displays instantaneous status of energy when, upon
scrolling, some display for main energy, TOD, MD, UMD, etc is reached.
The table on the next page shows an indicative list of supported Sprint 350 displays. There may be more supported
displays.
Date of universal apparent maximum demand - current Time of universal apparent maximum demand -current
Universal apparent maximum demand -history 1 Date of universal apparent maximum demand -history 1
Time of universal apparent maximum demand - history 1 Cumulative active maximum demand
Date of last cover open tamper Time of last cover open tamper
Sprint 350 supports page in push button display mode. Multiple pages can be selected. While a long push (button press
> 5 seconds) allows to page navigation, short pushes scroll displays available in a page.
The default first display parameter will be the lamp test display with all display segments on. Upon reaching the end of a
display list, the display rolls over again to show the first one.
A display on the LCD remains on until the normal on time is elapsed. The normal on time is configurable.
Upon time out of the manual mode, the display undergoes the sleep mode and reverts to auto mode thereafter. Sleep
period, or the display off time, is configurable.
Auto mode
Auto Mode is the default mode for Sprint 350 display. The configured parameters scroll automatically with a specified
period. The auto display cycle ends with a brief sleep mode. Upon recovering from the sleep mode, the display cycle
repeats for selected displays. Upon power interruption, the display starts in auto mode.
S. No. Mounting Arrangements Vertical Distance (in mm) Horizontal Distance(in mm)
1 Hanging key only
2 Hanging key and mounting screws 175 .4 152.5
Table 4: List of possible mounting arrangements for Sprint 350.
Sprint 350 is suitable for wall mounting and can be directly installed on wall with the recommended screw and mounting
bolts. It can also be installed on a metering panel inside an enclosure.
Given below is a list of recommended mounting screws to ensure proper fixing of Sprint 350 at mounting location.
S. No. Position for use Screw type No. of Screw Recommended torque
screws material (in Nm)
1 Top mounting hole AB8 1 - -
2 Bottom mounting holes (round) M4 2 Steel 1.2
3 Bottom mounting holes (oblong) M4 2 Steel 1.2
Table 5: List of recommended mounting screws for proper fixing of Sprint 350.
S. No. Cross section area (sq. mm) Current range – Cu conductor Current range – Al conductor
(in A) (in A)
1 4 26 23
2 6 33 30
3 10 45 39
4 16 60 50
5 25 75 -
6 35 95 -
7 50 125 -
Table 6: Cable selection chart
Required tools & accessories
1. Ensure that the recommended screw is tightened at the correct mounting position. The mounting screw should
be able to withstand the meter weight (approximately 2 kg).
2. Hang the meter from the top mounting hole provided at the rear panel of the meter.
3. Mark out the positions for mounting screws. Refer mounting dimensions given above or mounting template
available at the rear of meter packing box.
4. Remove the meter from the top mounting screw and drill out the holes for the bottom mounting screws.
5. Re-hang the meter from the top mounting screw, and then fit the bottom mounting screws. A pairs of mounting
holes is provided adjacent to the terminal block which can be used for fixing the meter. These are visible on the
front after removing the terminal block cover. Refer to the Table 5 for more details.
Preparing cables for termination
1. Ensure that a cable of the correct rating is being used. If a cable of lower rating is used, replace it with
appropriate cable.
2. Strip the insulation of cables used as per given recommendations. Following table shows the internal bore
diameters of all the terminals.
1. Insert each conductor core into the appropriate connection cage. Insert each cable into the terminal box
shroud. The terminals from left to right are 1S, 1L, 2S, 2L, 3S, 3L, NS, NL. Connect load side first i.e. 1L, 2L,
3L, NL and then the supply side i.e. 1S, 2S, 3S, NS.
Figure 6: Terminal block indicating all the load terminals of Sprint 350.
2. Refer the below table for recommended torque. Use a torque screw driver to tighten the screws. Tighten all the
terminal screws in turn using a torque screw driver. Tight the lower screws first, followed by the upper screws.
Check tightness of lower screw after tightening the upper screw. Check for any loose connections and tighten
them, if any.
3. Tightening the screws causes the cage clamp to grip the conductor more tightly. Tightening both screws
ensures that the force is distributed correctly.
Sprint 350 provides various metering registers to store various parameters such as energy, demand, etc. It also provides
billing and rate features. Details of different registers are tabulated as follows:
2 Main registers - Sprint 350 maintains billing (or history) energy registers and maximum demand registers. These
history registers are available for all supported energy and demand types.
3 Rate register- Rate registers and demand registers correspond to a specific period of day as configured under the
current STOD table. These registers log energy consumption and demand for the current billing cycle for the
Demand register respective STOD. Eight independent rate registers are available for a maximum of three supported
- current energy types as configured through tariff editor.
Similarly, a maximum of eight demand registers can be configured for any two of the energy types.
4 Rate register- Billing rate registers are similar to the current billing rate registers and store energy consumption data
history for previous billing cycles.
Demand register Likewise, billing demand registers are similar to the current billing demand registers and store demand
- history data for previous billing cycles.
5 Cumulative This register holds the sum of all previous demands in a particular time zone (or history demand
demand register registers). It will be shown on Sprint 350 display.
Energy Types
Sprint 350 supports the following four energy channels.
Fraud Metering
In fraud metering mode, Sprint 350 computes energy based on I maximum and V nominal as follows:
Fraud energy = 3 x X x I maximum x V nominal ,
Where, X is a specified percentage of the rated maximum load taken into account for fraud metering and remains the
same for all tampering events for which fraud metering is enabled.
Under fraud metering,
active energy (fraud) = reactive lag (fraud) = reactive lead (fraud) = apparent.
Multiple seasons can be defined. A season is a non-overlapping period with a start date & an
5 Seasons
end date. Each weekday of a season is linked with a specific day-type.
MD Reset
Upon MD reset transaction, all maximum demand registers are copied to respective billing registers with occurrence
time and date stamp. Current registers are then reset. In case mains supply is absent, the scheduled billing (on billing
date) happens when mains supply is restored.
MD reset can be done through following mechanisms –
1. Pressing the left push-button, if configured through tool
2. Arrival of billing date
3. Change in STOD tables
4. MD reset command
If the transaction happens in the middle of current DIP, the on-going demand computation is not reset. The demand is
computed at the next DIP cross over. Sprint 350 supports and logs MD reset (through a message). This transaction
query is generated only by the BCS. It also displays the cause for an MD reset operation.
Maximum demand
Sprint 350 can be configured through the BCS to record fixed-window based maximum demand, MD for any two of the
selected energy channels. The demand integration period, DIP for calculating demand can be selected as either 15, 30
or 60 minutes.
MD values are stored along with the date & end time of the DIP. The maximum value of demand can occur at any time
during a DIP, but the Sprint 350 logs the MD occurrence time as the end time of that respective DIP. For example, if the
maximum value of demand occurs at any point of time ranging between 2:30 to 3:00 PM, then 3:00 PM is logged as the
MD occurrence time.
Only one MD register can remain active during an interval.
Metrological output
Sprint 350 supports two metrological LEDs. One LED blinks based on active energy while the second one (on the right)
is configurable for different functions.
Push buttons are used to configure the blinking of the right side LED as per the consumption of reactive or apparent
energy. Upon scrolling and releasing a button on either a reactive or apparent energy, the LED’s blinking switches to the
displayed energy after display time out.
On power up and midnight crossover, blinking of the second LED reverts to its default energy. The default energy for the
second LED is configurable.
Time set
Upon requests to change the meter time, irrespective of the amount of change required, Sprint 350 sets the meter clock
to the new time. The existing day of load survey is closed and a new survey day is started from the new date and time.
Gradual time adjustment is only supported through MRI commands. A maximum of 300 seconds can be adjusted – a
correction of 1 second will only be possible in a DIP.
Apart from logging electrical energy and billing data, Sprint 350 can also be configured to record a pre-defined operating
or electrical conditions identified as events. These events become handy to detect different conditions such as
attempted tampers and electrical condition monitoring.
Sprint 350 detects and logs such conditions with special logics built into the metering software. The meter logs an event
for both occurrence and restoration of any event. For occurrence, an event is logged if it persists for a duration greater
than a pre-defined time identified as ’persistence time-occurrence’. Similarly, when the conditions return to normal and
stay normal, the meter logs an event after a predefined period identified as ’persistence time-restoration’. Once
recorded, an event can be made available in the meter readings
The monitoring functions in Sprint 350 allow displaying, logging and communicating different conditions of the meter to
the user. These can be categorized as follows -
Events are logged for either one or a combination of multiple predefined operating or electrical
conditions. Sprint 350 detects such conditions and stores them with occurrence & restoration time.
2 Events Events are logged and are available in meter readings.
Load survey is the demand value logged for every consecutive 15, 30 or 60 minute intervals, also
3 Load survey identified as ‘Survey Integration Period’ (SIP). Additionally, a flag can also be associated and logged
with a survey integration period.
Event compartments
Sprint 350 can log a particular type of events in a pre-defined area of memory, also known as a compartment,
configured while building the tariff through the tool. Eight configurable compartments for event-logging are available in
Sprint 350. Generally, only one type of events can be accommodated in a particular compartment. The size of a
compartment depends upon the configuration through tool.
Events in a particular compartment may or may not be logged with snapshots; this is configurable through the BCS for a
complete compartment and not for each event type in the compartment. Note that the compartment containing power
on and power-off events does not have a provision of logging snapshots.
Available events are categorized into following types –
1 Voltage 5 Critical
4 Transaction 8 Others
Cover open 6 Yes Only cover open occurrence in both energized and
power-off state is logged. .
Other transactions 7 Yes
Invalid voltage 8 Yes
High neutral current 8 Yes
Neutral missing 8 Yes
Current miss 8 Yes
This session is read billing-set wise – current and history bill-sets can be read through the standard readings.
Meter readings – Load survey session
Either the whole or selective (subject to availability) load survey readings are available in Sprint 350. It is possible to read
load survey data from a defined SIP on a particular earlier date to a desired SIP on some other earlier or current date
through the standard readings.
Meter readings – Events session
In this session, events information available in Sprint 350 is read in the form of standard event profiles. Each event log
has a separate profile and log profiles are read sequentially.
Load survey / Interval data
Load survey data is configurable through at the time of customization with all instantaneous and energy parameters
available. Sprint 350 supports fixed-window type load survey data with energy and instantaneous parameters for 15 / 30
minutes survey integration period, SIP.
Up to 250 parameter-days of load survey data with 30 minute SIP is available in Sprint 350.
Sub-active mode
Under sub-active mode, Sprint 350 operates in the absence of mains supply on battery backup and supports limited
meter and display read features.
Meter reading using optical 1107 port
Manual display
The supported displays and display functionality is different for active and sub-active modes. A separate page needs to
be configured for ‘manual’ display parameters in the sub-active mode.
Typically a few activations until the next power down are supported; further invocation of sub-active mode is prevented.
Also, a single sub-active mode operation cannot last longer than a few minutes.
Sub-active mode can be used only for a small duration in any given month. Upon exceeding the monthly limit, the
firmware disables sub-active mode operation until the start of next month. The timer is then reset to keep a log of the
time of sub-active mode use for the new month.
ID Identity
MD Maximum demand
ND Neutral Disturbance
P-N Phase-Neutral