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PROCESS TRAINING

PROGRAM
PROCESS TRAINING , WEBSITE NAVIGATION and Basic QQ Guidelines

©071518/PT-Crissy
WELCOME to Acadsoc                 
Process Training Program
New Tutors Training
- Acadsoc Process Training 1. Important Reminders
2. Introduction
1. INTRODUCTION 3. Warm up Question
2. PROHIBITIONS AND 4. Corrections
RESTRICTIONS 5. Wrap up
3. Website Navigation 6. Demo class preparation
4. Question and Answer
5. QQ Simulation
Introduction/Ice Breaker Fusion Choose from :
Activity A
2 Facts / 1 Lie
Rules:
Tell something about yourself (2 facts / 1 Lie)
Trainer will ask other trainee which is the “LIE”

Activity B
Are you sunrise, daylight, twilight, or night?
Please share why you picked your time of day?

Activity C
If you were to create a slogan for your life, what
would the slogan be?
(Examples: "Eat, drink, and be merry, for
tomorrow, we all die." "Bite off more than you can
chew." " There are far better things ahead than any
we leave behind.")
PROHIBITION AND RESTRICTIONS:

▶ •   –  You shall not disclose any of the accounts, including


the login details of the teaching system, working QQ and
Skype, to any third parties without ACADSOC’s knowledge.
It's also prohibited to find a replacement for your classes
with the same tutor's account. 

▶ •   –  You shall not change your QQ password without the


supervisor's approval. Also, the tutor is not suggested to
use his/her personal Skype for the online classes with
ACADSOC because he/she has to provide the login details
of the Skype to ACADSOC for the case of an investigation. 
PROHIBITION AND RESTRICTIONS:
▶ •   –  You shall not provide online English lessons directly
to the clients without ACADSOC’s knowledge during and up
to a year after the validity of the working agreement. The
tutor is obliged to report to ACADSOC immediately if the
student requests an outside trade. 

▶ •   –  You shall not render your lessons to another company


engaged in the business of giving online English lessons
during and the validity of your contract with ACADSOC. 

▶ •   –  You shall not disclose your salary information to any


third parties without ACADSOC’s knowledge. 
PROHIBITION AND RESTRICTIONS:
▶ •   –  You shall not talk about violence, sex, nationality,
religion, and politics with the students during the class. 

▶ •   –  You shall not disclose your schedule to the student


This includes but no limited to: 

▶ Ø Sending screenshots of your class table to your students 


▶ Ø Telling them your availability 
▶ Ø Mentioning your Nationality and Location especially
during your classes. 
▶ Ø Informing them when your schedule has been plotted.
TUTOR'S WEBSITE
NAVIGATION
http://tutor.acadsoc.com.cn
http://tutor.acadsoc.com
http://tutor.acadsoc.ph
DASHBOARD
IMPORTANT NOTES : IN CASE OF POWER OUTAGE AND INTERNET INTERRUPTION. PLEASE CALL PH (CS TEAM)
Clock in System (once you passed the demo and opened classes
A pop up window will appear 30 mins to 10 mins only in your class table. Please click “I Am Ready” green button. Once
done it will automatically disappear and send your clock in details in the system.
It’s time to accomplish the Modules in your Training Kit

Please accomplish
the training modules
as much as you can
before training. It’s
very useful and
helpful.

Training KIT is a very useful tool that will help you improve your
teaching skills, maintain good performance and give you many
ways to get more bonuses and tips to increase your teaching
points for Salary Increases.

©072918/PT-Crissy
CLASS TABLE
Class table is a page that indicates the tutor's working hours, the student's name, lesson material, and the tutoring tool.
CLASS TABLE
IMPORTANT REMINDER : ALWAYS REFRESH YOUR CLASS TABLE. THERE ARE INSTANCES THAT CLASSES WILL BE CHANGE.

NOTE:

PAYMENT FOR CLASSES


VARIES FROM THE PACKAGE
GIVEN TO YOU BY HR.

*OLD PACKAGE

**NEW PACKAGE

**PROCESS TRAINING
DEPT IS NOT ALLOWED TO
DISCUSS YOUR SALARY
PACKAGES. PLEASE REACH
OUT TO THE HR WHO
CONDUCTED THE INTERVIEW
OR YOUR DIRECT SUPERVISOR
SALARY
IMPORTANT REMINDER : FOR NEW TEACHERS, CHECK THE PAYPAL ACCOUNT EMAIL ADDRESS LINKED TO YOUR TUTOR’S
ACCOUNT. MAKE SURE TO VERIFY AND SET UP YOUR PAYPAL ACCOUNT
PERFORMANCE DATA
IMPORTANT REMINDER : TRACK YOUR PROGRESS IN TEACHING POINTS. TRACK YOUR COMPLETION POINTS, ENROLMENTS,
CANCELLATIONS, ABSENCES, BAD RATING, COMPLAINTS, CHECK COMMENTS FOR STUDENT’S FEEDBACK.
It’s time to get to know you :)

FIRST TASK IS TO COMPLETE


YOUR TUTOR'S INFORMATION BY:

1.FILLING IN YOUR PERSONAL


INFORMATION

2.UPLOADING YOUR PICTURE

3.UPLOADING YOUR AUDIO


RECORDED FILE
If Vocaroo is not working please use
another recorder
-Kindly please read the given phrase
below and use vocaroo.com as your
recording tool, then upload your
recorded file in website
(note: no need to use and fill WeChat
infos)

URGENT TASK : Please FILL IN your Personal Information and accomplish all the
tabs required. Note: If no Personal Certificates yet, you may upload it later.
©072918/PT-Crissy
QQ Training
1. LOGGING IN to QQ
2. Common QQ LOG IN ERROR.
3. EDITING PROFILE PIC AND
NAME
4. ADDING STUDENT / CONTACTS
5. Chatting / Sending Pics
(snipping tool)
6. Sending Link
7. Video Call / Screen Sharing
QQ MESSENGER
Role Playing to Learn and Unlearn things to help us
become an EFFECTIVE Acadsoc Tutor
IMPORTANT REMINDERS:
Congratulations!
You will be now endorse to TEST
LESSON for the final stage of Training
Process. Best of Luck!

Thank you,

PT TM2
END OF PROCESS TRAINING

THANK YOU FOR YOUR CLASS PARTICIPATION! BEST OF LUCK ON YOUR DEMO CLASS AND CLASSES ONCE BOARDED.

©071518/PT-Crissy