Proposal Document

Service Learning
Claret Urban Poor Apostolate

Table of Contents

Document Name Proposal Document BUS560M 1

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Doc No.& Version Version 1.0 Lasallian Business Leadership, Ethics and CSR
Author: Badong, Dimaandal, Vinson Date October 10, 2017
 Service Learning

Table of Contents................................................................................................................................... 1
I. Document Description ............................................................................................................. 3
II. Background .................................................................................................................................. 3
III. Recipient Group ......................................................................................................................... 3
IV. Rationale ....................................................................................................................................... 3
V. Proposed Activities ................................................................................................................... 4
VI. Key Points of the Presentation.............................................................................................. 8
VII. Sign Off ......................................................................................................................................... 15

Document Name Proposal Document BUS560M 2

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Doc No.& Version Version 1.0 Lasallian Business Leadership, Ethics and CSR
Author: Badong, Dimaandal, Vinson Date October 11, 2017
 Service Learning

I. Document Description

This document discusses the planned activities for the Public Speaking Training of the
partner community, Claret Learning Center (CLC), to be conducted by the Masters of
Business Administration (MBA) students of De La Salle University (DLSU).

The training program will include the following modules:

a. Introduction of Oneself
b. Recitation
c. Presentation

II. Background

The Immaculate Heart of Mary Parish collaborated with the Apostolate for Claretian
Missionaries to establish organizations that work with communities in Montalban, Rizal and
Quezon City.

The Claret Urban Poor Apostolate, previously known as Claret Learning Center (CLC), was
founded in the year 2000 with focus on addressing the needs of children and heads of
households. In 2006, the Teresa Charities for the Elderly was created to cater to the special
needs of the old population.

III. Recipient Group

A. Target participants: Youth

B. Status: College Students and young working professionals who are leaders in their own
youth ministries
C. Age: 16 -20 years old
D. Gender: Male and female
E. Address: Montalban, Rizal and Quezon City
F. Medium of speech: English and Filipino
G. Number of participants: Twenty-five (25)

IV. Rationale

The Service Learning project aims to integrate learning and service as a two-way process
between the partner community and the MBA students.

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Doc No.& Version Version 1.0 Lasallian Business Leadership, Ethics and CSR
Author: Badong, Dimaandal, Vinson Date October 11, 2017
V. Proposed Activities

No Goal Objectives Strategy Measure of Output Date/ Point of Contact Details

Success Time Contact
To learn the Coordinate History of Oct 7
history of the with COSCA the
organization organizatio
Set a n
To identify the meeting Recipient Oct 7
target with the group
Email Ad:
participants CLC profile
Obtained teresacharities@ymail.com
Meet with To schedule coordinator Confirmed Oct 7
the Lisa
1 CLC the SL Activity schedule of
necessary Arnaldo Telephone No: 436-00-06 Mobile
coordinator Interview activity
information No: 09999945968
the CLC
coordinator

Meet target
participants

2 Identify the To prepare Conduct an Finalized Confirmatio Oct 7 Members Email Ad:
requirements activity ocular visit Minutes of n of venue alvin_badong@dlsu.edu.ph
of the activity logistics of the venue the meeting (Galilee elsa_dimaandal@dlsu.edu.ph
Hall) maria_katrina_vinson@dlsu.edu.ph
Summarize Came up
the team with an List of
member’s action log needed Mobile No:
minutes of equipment, 09778179605
the meeting furniture, 09175451815
materials 09163026881
Discuss the and
requiremen logistics
ts of the
activity List of
action items
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 Service Learning

3 Approval of To sign off the Collaborate Obtained Service Oct 11 Dr. Maria Email Ad: maria.paquita.diongon-
the Service Service with team approval of Learning Paquita bonnet@dlsu.edu.ph
Learning Learning members the Service proposal Diongon-
proposal proposal Learning with the Bonnet Direct Line: 536-02-67
Submit the proposal following Mobile No: 09276687311
proposal attachment
within s:
timeline
1. Meeting
Minutes
2. Schedule
of Activities
3.
Presentatio
n
Guidelines
4. Rubrics
for Awards
5.
Templates
for the
Certificates
6.
Presentatio
n Materials
4 Communicate To inform Send to Confirmed Proposal Oct Dr. Maria Email Ad: maria.paquita.diongon-
planned COSCA and COSCA and receipt of Document 17 Paquita bonnet@dlsu.edu.ph
activities to CLC CLC approved Diongon-
the COSCA coordinators coordinator proposal Bonnet Direct Line: 536-02-67
and CLC of the a copy of Mobile No: 09276687311
coordinators approved the Lisa
proposal approved Arnaldo Email Ad:
proposal teresacharities@ymail.com
Mika
Macayan Telephone No: 436-00-06 Mobile
No: 09999945968
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Doc No.& Version Version 1.0 Lasallian Business Leadership, Ethics and CSR
Author: Badong, Dimaandal, Vinson Date October 11, 2017
 Service Learning

Email Ad:
mikaela.macayan@dlsu.edu.ph

Mobile No: 09178995516

5 Conduct the To execute the Collaborate Conducted Accomplish Oct Members Email Ad:
Service planned with the the list of ed feedback 28 alvin_badong@dlsu.edu.ph
Learning activities team activities forms elsa_dimaandal@dlsu.edu.ph
Activity members maria_katrina_vinson@dlsu.edu.ph
successfully To enhance Received
the public Design a feedback
speaking skills program from CLC Mobile No:
of the target that will coordinator 09778179605
participants address the and target 09175451815
needs of the participants 09163026881
To develop a target
skill with participants
practical
application in Allow the
school, at the participants
workplace to apply the
and future theories
engagements. discussed

To receive Interact,
positive connect and
feedbacks immerse
from the CLC with the
coordinator COSCA
and target coordinator
participants and target
participants

Follow the
planned
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Doc No.& Version Version 1.0 Lasallian Business Leadership, Ethics and CSR
Author: Badong, Dimaandal, Vinson Date October 11, 2017
 Service Learning

activities
6 Share with To prepare Document Finished the Post- Dec 12 Members Email Ad:
the class the the Service the activity Service activity alvin_badong@dlsu.edu.ph
whole Service Learning Learning evaluation elsa_dimaandal@dlsu.edu.ph
Learning presentation Conduct presentatio maria_katrina_vinson@dlsu.edu.ph
experience material post- n material Presentatio
activity n material
To report the evaluation Mobile No:
concluded 09778179605
Service 09175451815
Learning 09163026881
activity

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Doc No.& Version Version 1.0 Lasallian Business Leadership, Ethics and CSR
Author: Badong, Dimaandal, Vinson Date October 11, 2017
VI. Key Points of the Presentation

Module I: Introduction of Oneself

A. How to Introduce Yourself

1. Why this topic

a. Many people find it hard and uncomfortable introducing themselves

b. Sometimes, it can cause anxiety, where your hands or generally your whole
body can become sweaty, your face red and it can cause you to worry what
to say and how to say what you mean
c. At this stage of our life, it is important to know how we can introduce
ourselves because, even if we do not realize it, we will be caught in
situations where there is a need to introduce yourself

2. Situations where we need to introduce ourselves

It can be socially (informal) or professionally (more professional)

a. Organizations
b. In meetings
c. Class
d. Interviews – tell me more about yourself

3. Tips on how to introduce yourself

a. Be mindful of your posture

b. Be confident
c. Speak loudly and clearly
d. Slow down
e. Make eye contact
f. Share something about yourself (i.e. expectations, current role and why you
need to be here)
g. Share unique information about yourself that will help the others to
remember who you are
h. Make others feel like you’ve got something in common with them
i. Avoid sharing too personal stuff that may also make others uncomfortable
j. It is okay to be humorous ; but be careful because humour can be risky as it
can easily offend
k. 5S – Stand , Smile, Say your name, Shake Hands, Say something Nice

B. Make the Most of Introduction Opportunities

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1. Meeting someone new is like opening a gift. You never know if your new
acquaintance will turn into a best friend, an important client, or the love of your
life. The thrill of surprise is endless.
2. Now that you know how to introduce yourself and other people, there are many
opportunities awaiting you. Remember, the only true faux pas you can make
here is not introducing yourself or someone else in your presence.

C. Resources

http://www.candacesmithetiquette.com/how-to-introduce-yourself.html
http://www.quickanddirtytips.com/business-career/public-speaking/how-to-
introduce-yourself-to-a-group-or-a-class
http://www.makeuseof.com/tag/introduce-yourself-situation/
http://smartkids101.com/blog/5-quick-steps-to-introduce-yourself-properly/
https://www.wikihow.com/Be-Confident
https://www.zerochan.net/1037032

Module II: Recitation

A. Importance of Recitation

1. Necessary for getting the most of an education

2. Helps students learn from each other
3. Increases comprehension through cooperation
4. Improves public speaking skills

B. How to Participate in Class

1. Establish a relationship with your professor

2. Construct a plan to move forward
3. Provide some evidence as to how you came to your opinion or conclusion

C. Use of Bridge Words

1. Purpose: Links one thought to another and creates a smooth flow of thoughts
2. Importance: to know the relationship between ideas
3. Bridging Techniques
a. Pulling
b. Pushing
D. Phrasing your Reply

1. In Addressing Personal Queries

2. In Suggesting Solutions to a Problem
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3. In Commenting on an Article
4. In Commenting on a Writer’s Opinion

E. Resources

https://www.youtube.com/watch?v=YofpGCq81sQ
http://westsidetoastmasters.com/article_reference/bridge_the_gap-
speech_transitions_2005-07.html
https://collegesofdistinction.com/resource/participate-in-class-important/

Module III: Presentation

A. Importance of Effective Presentation Skills

1. Important to Individual Success

- Building a successful and rewarding career

2. Important to Business Success

- Promoting a company

3. Important to Leadership
- Communication among people

B. Principles for Presenters

The main purpose of presenting is to persuade. The presenter should persuade
the audience using three (3) modes of persuasion: ethos, pathos and logos.

1. Ethos
The first element of persuasion is ethos, or the speaker’s credibility and
reputation.

a. Mention your expertise in the particular field in which you are speaking to
help establish credibility in your speech.
b. Establish goodwill with the audience by reassuring the audience that you
have their best interests in mind.
c. Use formal language and specific terminology in your speech. Avoid using
vague and informal language.

2. Pathos
Pathos refers to the emotional appeal of the speaker. When you think of pathos,
think of empathy.

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a. Be passionate about the topic.

b. Use extended examples and testimony to create emotional appeal in your
speech.
You can create emotional appeal in your speech by using an emotional tone
in your speech or by bringing up topics that the audience will have strong
feelings about.

3. Logos
Logos refers to the logical appeal of the speaker.

a. Make sure that your message makes sense.

b. State data such as facts, statistics, and evidence.

In order to persuade, a presentation should also be attention getting, meaningful,

memorable and activating.

C. Fears in Presenting

1. Fear of Speaking
2. Fear of Crowds
3. Fear of Ridicule

D. Managing Presentation Stress

1. Planning
2. Practice

E. Steps to an Effective Presentation

1. Define your Objectives

a. Specify what is to be accomplished in order to set the tone.

b. Determine your objectives in order to choose the appropriate content and
supporting materials for the presentation.

2. Engage the Audience

In order to engage your audience, you have to first know your audience by
identifying and analyzing them.

a. Know their position and profession.

b. Learn about their knowledge and experience with the topic.
c. Know their attitudes and opinions toward the topic.
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d. Understand their needs, wants and expectations.

e. For cross-cultural communication, consider the following:
i. Spoken language
ii. Body language
iii. Style of presentation

3. Plan your Presentation

a. Create your Opening

i. Create a friendly atmosphere.

ii. Get the audience attention.
iii. Do not start with commonplace introductions, unnecessary jokes, an
apology or a confession.
iv. Use either a strong quote, an analogy or example, an exercise that
involves the audience, an interesting question, a real, dramatic or
humorous situation, a current event, an imaginary situation, a strong,
dramatic visual aid or an anecdote to make a creative opening.
v. In order to create a high- impact opening, know it by heart, keep it
concise and avoid saying “Before I begin…”

b. Outline the Body

i. Highlight the key points by using “first, second…” or “one, two…”

ii. If you are to deliver a bad news, start with the challenge, followed by the
impact, corrective measures and best option.
iii. For a proposal, start with the challenge, followed by a solution, features
and benefits and action

c. Create your Closing

i. Inform the audience that you are about to end the presentation.
ii. Summarize the major ideas.
iii. Leave the audience with an idea to remember.
iv. In order to leave a strong close, memorize, make it concise or ask for the
action (e.g. approval, agreement or order).

4. Make it Interesting

a. Use “hot spice” like games, analogies, giveaways, testimonials,

demonstrations, gimmicks, visual aids, humor, questions, film clips and
metaphors.

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b. Use any of the following methods: the rule of three (3), contrast, the rule of
three (3) and contrast, repetition and humor.
c. The presenter may use the following tools of communication in order to
attract attention: body language, words and voice.

Body language

i. Use eye contact, facial expression, gestures, posture and appearance to

reinforce your message.
ii. Smile before beginning your presentation, if appropriate; but avoid a
permanently affixed smile.

Words

i. Watch your grammar.

ii. Enhance your vocabulary.
iii. Be careful with jargons, acronyms and idiomatic expressions.
iv. Choose appropriate example.
v. Go active and positive.

Voice

i. Find the right volume, rate, pitch and intonation.

ii. Relax your voice muscles by yawning at least five times.
iii. Sigh or use diaphragmatic breathing.
iv. Say a few words with tongue forward.

5. Design Visual Aids

Visuals attract and sustain attention, support the spoken word, maximize
understanding and increase retention.

a. Make sure that the visual aid is easily seen and read.
b. Highlight titles and ideas.
c. Include keywords and phrases.
d. Keep it simple and not distracting by limit your visual to two or three
colors.
e. Follow the rule: “the smaller the area, the brighter the color”.
f. Keep the background neutral.
g. Have lots of white space.
h. Use the 6x6 rule for the text
i. Limit the presentation material to two (2) font styles.
j. Be careful with italics and capitalization.
k. Organize your data using graphs and charts.
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6. Create Cheat Sheet

a. Use a small card.

b. Use Presenter’s View.

7. Rehearse

a. Speak in front of the mirror.

b. Time your rehearsal.
c. Rehearse with your slideshow.
d. Make sure that the structure of your talk matches the sequence of your visual aids.
e. Consider the timing of your slideshow.

F. Additional Tips for an Effective Presentation

1. Avoid looking at the floor, ceiling, on one member of the audience, blinking very
fast, side walking glance and scanning quickly or cluster look. Instead, look in
control, establish rapport and remember.
2. Be mindful of your gestures. Use your hands to emphasize key points but never
overdo them.
3. Mind your posture. Stand with feet apart for balance.
4. Dress a little more formally when you need to create an air of authority,
formality or professionalism.
5. Use the rule of ten (10) in dressing up.
6. Do not play with the clicker or pointer.
7. Avoid non-words or fillers.
8. Avoid dead air when changing slides and do not use repetitive phrases to
introduce slides.
9. Check the spelling.
10. Hit letter B when crossing the screen.
11. Avoid pointing or casting a shadow on screen.
12. Anticipate unexpected accident, unforeseen incident and undesirable behavior.
13. Keep grace under pressure by remaining calm, taking action and being flexible.
14. Handle questions properly by listening, determining the nature and intent of
the question, affirming when necessary and responding by paraphrasing the
question and confining answers to the most important points. If the question is
unknown, refer the question back, elicit responses from the audience and offer
to research.
15. If there are comments, give agreement, addition or objection.

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Doc No.& Version Version 1.0 Lasallian Business Leadership, Ethics and CSR
Author: Badong, Dimaandal, Vinson Date October 11, 2017
 Service Learning

G. Resources

Guthrie-Jensen Training: Powerful Presentation Skills

Articles for Business Professionals:
http://www.torok.com/articles/presentation/WhyArePresentationSkillsImportant.
html

VII. Sign Off

Name Designation Date

Dr. Maria Paquita Diongon-Bonnet Professor

Mikaela Macayan Coordinator, Center for Social

Concern and Action (COSCA)

Lisa Arnaldo Coordinator,

Claret Urban Poor Apostolate

Alvin Mae Badong Member

Elsa H. Dimaandal Member

Maria Katrina Vinson Member

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Doc No.& Version Version 1.0 Lasallian Business Leadership, Ethics and CSR
Author: Badong, Dimaandal, Vinson Date October 11, 2017