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Objectives:
Communication can help motivate, build trust, create shared identity and it provides
a way for individuals to express emotions, share hopes and ambitions and celebrate
each employee takes time and effort. Competent managers make their efforts to
development.
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Communication is the process of sharing information, thoughts and feelings
direct way that allows the receiver to correctly decode the message. Decoding is
receiver to ensure that he properly heard and understood the message being sent. The
key to properly encoding a message is knowing the audience while active listening
is required to correctly decode a sent message. Body language is also known as non
verbal communication. It includes posture, position of hands and arms, eye contact
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The Ten Commandments for Good Communication
1. Always try to give feedback based on facts and not on opinions or emotions
2. Always try to empathize or to see a situation from the other’s point of view.
6. Give the other person a chance to speak, don’t slip into railroading.
matters.
1. Be a good listener - people often focus on what they should say but
well means not just understanding the information being communicated but also
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understanding how the speaker feels about what they’re communicating. When a
person really listens, he makes the other person feel heard and understood which
language includes facial expressions, body movement and gestures, eye contact,
posture, tone of your voice and even muscle tension and breathing
of and in control of his emotions and that means learning how to manage stress
and needs in an open and honest way while standing up for oneself and respecting
is always about understanding the other person not about winning an argument or
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Employee Communication Media
The Grapevine
structure. Just like the grapevine plant it spreads in random ways and it goes where
people in the groups have something in common that links them together. Grapevine
communication is often used to spread more than rumors, its used to spread gossip.
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When gossip is being spread through the grapevine, peoples reputation’s, careers
Refers to a variety of efforts businesses make to solicit and utilize input from
programs with committees to review ideas and rewards for those that are adopted.
Formal suggestion systems let employees know that their ideas are valued. It may
Educating employees about their benefits can be a tough job. The challenge
is to take a large volume of information that is complex and confusing and present
it to the employee in a format that is easy to understand. When employees know how
to use their benefits, plan participation increases and per person program costs go
down. Educating employees about their benefits can be a tough job. The challenge
is to take a large volume of information that is often complex and confusing, and
communicating with employees about their benefits must be a year round effort and
should not be confined to blurbs of information only during open enrollment periods.
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Communicating Company Policy
Employers are required to have certain work rules in place and can also
of those rules makes it easier to enforce them. The firm needs to make sure
employees are aware of the rules before they have the chance to break them and want
to give periodic reminders as well. Giving employees the work rules is the best way
to make sure that they get off to a smooth start in the business. If employees know
what the rules are, they may be less likely to break them.
Promotion
to enhance its ability to attract, motivate and retain employees by not sharing
Transfer
similar position in another department. Most transfers will occur as a result of a job
posting.
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Demotion
or status.
Disciplinary actions