Saintgits Institute of Management

Master of Business Administration (MBA)

Trimester I, Batch 2018 - 2020
Subject: – Organizational Behavior I, Course No. 12

Course Plan

Name of the Faculty : Dr. Elgin Alexander / Ms. Sumina Susan Kochitty
Email Id : elgin.alexander@saintgits.org / sumina.sk@saintgits.org
Mobile No : 9894436282 / 7736606677

Programme Outcomes (Pos) of MBA:

Our graduates will

PO1:-Apply knowledge of management theories and practices to assess business

environment and solve business problems
PO2:-Foster Analytical and critical thinking abilities for data based decision making
PO3:-Ability to develop Value based Leadership ability
PO4: -Ability to work in teams to achieve organisational goals
PO 5:- Express willingness and enthusiasm to accept responsibilities, learn from
mistakes and take on challenges with confidence
PO6:-Discuss ideas effectively and persuasively in different settings, using modern
technologies
PO7:-Think creatively and be open to diverse views and acting in ways that benefit society
PO8:-Be trustworthy and fair in all their interactions
Significance of the OB Course
Managers need to develop their interpersonal or people skills if they are going to be
effective in their jobs. Organizational Behavior (OB) is a field of study that
investigates the impact that individuals, groups and structure have on behavior within
an organization, and then it applies that knowledge to make organizations work more
effectively. OB focuses on how to improve productivity, reduce absenteeism and
turnover and increase employee citizenship and job satisfaction.
Course Objectives

The objective of the course is to familiarize the students with the basic theories, concepts,
models and principles of Organizational Behavior as well as to make them aware of the
applications of OB Concepts which will be useful for them when they enter the corporate
world. On completion of the course, the students are expected to learn what actions are
appropriate for different situations and apply the theory in order to be effective leaders in
the context of organisational behaviour theories, models and concepts.

Expected Course Outcomes:

On completion of this course, it is expected that:

1. The student is aware of the basic concepts and theories in Organizational Behavior.

2. The student develops the ability to make decisions and solve problems through the
application of the theories in Organizational Behavior, when faced with situations.

3. The student will demonstrate the ability to participate effectively in group activities,
nurture relationships within the group and take leadership roles.

4. The student will be capable of adapting his behavior as well as capable of changing
other employee’s behavior in an organizational setting applying the theories he has
learnt in OB.

Linkage of Course Outcomes to Program outcomes

PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
Decision Making

Leadership

Team Player

Communication

Integrity
Knowledge

Confidence

Creativity

ECO1 3 1 1 1 0 1 0 0

ECO2 3 1 1 2 0 2 0 1

ECO3 2 0 3 3 0 2 0 1

ECO4 2 0 2 2 0 2 0 1
Assessment of Course Outcomes

Sl.No Assessment Method ECO1 ECO2 ECO3 ECO4

1 Internal Examination 1 3 3 1 1
Internal Examination 2 1 1 3 3
2 Assignment – 1 3 3 0 0
Assignment – 2 0 0 3 3
3 Project Phase I 3 2 0 0
Project Phase 2 3 3 3 0
Project Phase 3 3 3 3 3
4 End Semester University 3 2 2 2
examination

Prerequisites and Expectations

This course is limited to MBA students of the Ist Trimester.

Students are expected to come prepared for each class session i.e., having read all the
assigned readings and analyzed the assigned cases.

The Code of Academic Behaviour

Students are expected to adhere to the Academic Conduct and Discipline mentioned in
Students' Handbook

Any form of malpractice like plagiarism will lead to reduction in marks and in extreme
cases or cases of repetition of offense, can lead to disallowing a student to write university
exam. Such cases the student will have to redo the subject.

Overall Teaching Methodology

In order to achieve the objectives of this course, your learning experiences will include
three different elements:
- Brief lectures
- Analysis of case studies using concepts from your assigned readings
- Student presentations

Evaluation
Total Marks = 100
External evaluation = 60
Internal evaluation = 40
Out of which,
Assignments = 10
Test Papers = 15
Project Presentations = 15

Text Book

1. Robbins, Judge & Sanghi, Organizational Behaviour, 12th Ed. Pearson

Reference Books

1. McShane, Glinow, Organizational Behaviour, Tata McGraw Hill

2. Don Hellriegel; John W. Slocum; Richard W. Woodman, Organizational Behavior, 8th
Ed.,
Thomson South-Western
3. John Ivancevich, Robert Konopaske, Michael Matteson, Organizational Behavior &
Management, 9th Edition, McGraw – Hill
4. K. Aswathappa, Organizational Behaviour, 11th Edition, Himalaya Publishing House

Allocation of Sessions
Module 1 2 3 4 5

Sessions Allotted 5 6 8 7 7

Syllabus

Fundamentals of Organizational Behaviour, Understanding Organizational Behaviour,

Effectiveness in organizations, Social systems and organizational culture, Understanding
and Managing Individual Behaviour, Job Design, Work and Motivation, Evaluation,
Feedback and Rewards, Stress and Counseling.

Syllabus - Detailed

Unit 1
Disciplines contributing to OB - Psychology, Sociology, Anthropology, Social Psychology,
Economics & Political Science Approaches to the study of OB - Human Resource
Approach, Contingency Approach, Productivity Approach, and System Approach -
Fundamental principles, theories and concepts in organization design and development

Unit 2

Understanding Organizational Behaviour - Fundamental Concepts, Organizational

processes, Organizational structure, Organizational Change and Innovation processes -
Effectiveness in organizations - Models of Organizational Behaviour, Systems theory and
time dimension of effectiveness, Developing competencies, Limitations of Organizational
Behaviour, Continuing challenges

Unit 3

Individual differences and work behaviour - Why individual differences are important, The
basis for understanding Work Behaviour, Individual differences influencing Work
Behaviour. Personality - Sources of personality differences, Personality structure,
Personality and Behaviour, Measuring Personality Attitudes - The nature of Employee
Attitudes, Effects of Employee Attitudes, Studying Job satisfaction, Changing Employee
Attitudes. Perceptions, Attributions and Emotions - The perceptual process Perceptual
grouping, Impression management, Emotions, Emotional Intelligence. Motivation -
Concept of Motivation, Content approaches, Process approaches, Motivation and
psychological contract.

Unit 4
 Managing Individuals at Work: Measuring personality attitudes; managing employee
attitudes Managing Teams at Work: Definition of Group – group development- group
structure - teams -Formal Organization and Informal Groups and their interaction,
Developing high performance teams - turning individuals into team players, developing
interpersonal awareness - Johari Window- Transactional Analysis - leadership - theories –
developing leadership skills

Unit 5

Managing Power, Politics and Conflict: Power - basis of power - power tactics - Politics –
consequences of political behavior - Conflict Management: Different views of conflict -
conflict process - levels of conflict – Constructive and Destructive conflict - Conflict
process - strategies for encouraging constructive conflict - Conflict resolution strategies

Session Plan:

Session Main Topic for the Main Concepts Unit Resources Teaching Remarks
No. session No. Methodology

1 Disciplines contributing Psychology, 1 Chapter 1 – Lecture , PPT

to OB - Psychology, Sociology, Text Book
Sociology, Anthropology, 1
Anthropology, Social Social
Psychology, Economics Psychology,
& Political Science Economics &
Political
Science

2 Anthropology, Social Anthropology, 1 Chapter 1 – Lecture , PPT

Psychology, Economics Social Text Book
& Political Science Psychology, 1
Economics &
Political
Science

3 Approaches to the study Human 1 Chapter 2 – Lecture , PPT

of OB - Human Resource Reference
Resource Approach Approach Book 4

4 Contingency Approach, 1 Chapter 2 – Lecture , PPT

Productivity Approach, Reference
System Approach Book 4

5 Fundamental principles, Organization 1 Chapter 1 – Lecture , PPT

theories and concepts in Design and Text Book
 organization design and Development 1
development

6 Understanding Basic OB Model, 2 Chapter 1 – Lecture , PPT

Organizational Dependant & Text Book
Behaviour - Independent 1
Fundamental Concepts Variables

7 Organizational Organizational 2 Chapter 1 Lecture , PPT

Processes, Structure, & 15 –
Organizational Organizational Reference
Structure, Change Book 1,
Organizational Change Chapter 15
and Innovation & 17 –
Processes. Reference
Book 2,
Chapter 1 –
Reference
Book 3

8 Effectiveness in Models of 2 Chapter 1 – Lecture , PPT

organizations - Models Organizational Text Book
of Organizational Behaviour 1, Chapter
Behaviour 1–
Reference
Book 3

9 Systems theory and time Systems theory 2 Chapter 1 – Lecture , PPT

dimension of Reference
effectiveness Book 3

10 Developing Competency 2 Chapter 1 – Lecture , PPT

competencies, Text Book
Limitations of 1
Organizational
Behaviour

11 Continuing challenges 2 Chapter 1 – Lecture , PPT

Text Book
1
First Internal Examination

12 Individual differences 3 Chapter 3 – Lecture , PPT

and work behaviour - Reference
Why individual Book 3
differences are
 important, The basis for
understanding Work
Behaviour; Individual
differences influencing
Work Behaviour

13 Personality - Sources of Personality 3 Chapter 4 – Lecture, PPT

personality differences, Text Book
Personality structure; 1
Personality and
Behaviour, Measuring
Personality Attitudes

14 The nature of Employee Attitude 3 Chapter 3 – Lecture, PPT

Attitudes, Effects of Text Book
Employee Attitudes; 1, Chapter
Studying Job 4–
satisfaction, Changing Reference
Employee Attitudes Book 2

15 Perceptions, The Perception 3 Chapter 5 – Lecture , PPT

perceptual process; Text Book
Perceptual grouping 1, Chapter
4–
Reference
Book 3

16 Impression Impression 3 Chapter 5 – Lecture , PPT

management, Emotions, management, Text Book
Emotional Intelligence Emotions, 1
Emotional Chapter 4 –
Intelligence Reference
Book 3

17 Motivation - Concept of Motivation 3 Chapter 6 – Lecture , PPT Case

Motivation Text Book Study 1 –
1, Chapter What
5– drives
Reference employee
Book 3 s at
Microsoft
?

18 Content approaches Motivation 3 Chapter 6 – Lecture , PPT

Text Book
1
 Chapter 5 –
Reference
Book 3

19 Process approaches, Motivation 3 Chapter 6 – Lecture , PPT

Motivation and Text Book
psychological contract. 1
Chapter 5 –
Reference
Book 3

20 Measuring personality Attitude 4 Chapter 3 – Lecture , PPT

attitudes; managing Text Book
employee attitudes 1
Chapter 4 –
Reference
Book 2

21 Managing Teams at Group, Group 4 Chapter 10 Lecture , PPT

Work: Definition of Development –
Group; Group Reference
development- group Book 3
structure

22 Teams; Formal Team, Formal & 4 Chapter 10 Lecture , PPT

Organization and Informal Groups –
Informal, Groups and Reference
their interaction Book 3
Second Internal Examination

23 Developing high Johari Window 4 Chapter 9, Lecture , PPT

performance teams - Text Book
turning individuals into 1
team players developing
interpersonal awareness
- Johari Window

24 Transactional Analysis, TA 4 Chapter 9, Lecture , PPT

Leadership Text Book
1
Case
25 Leadership Theories Leadership 4 Chapters Lecture , PPT Study 2 –
11 & 12, Can a
Text Book Leader’s
1 means
justify
the ends?
26 Leadership Theories, Leadership 4 Chapters Lecture , PPT
Developing Leadership 11 & 12,
Skills Text Book
1

27 Power - Basis of Power Power 5 Chapter 13, Lecture , PPT

- Power Tactics Text Book
1
Chapter 12,
Reference
Book 3

28 Politics – Consequences Conflict 5 Chapter 13, Lecture , PPT

of Political Behavior - Text Book
Conflict Management: 1
Different views of Chapter 12,
Conflict Reference
Book 3

29 Levels of Conflict – Constructive and 5 Chapter 14, Lecture , PPT

Constructive and Destructive Text Book
Destructive Conflict Conflict 1
Chapter 11,
Reference
Book 3

30 Conflict Process - Conflict Process 5 Chapter 14, Lecture , PPT

Strategies for Text Book
encouraging 1
Constructive Conflict Chapter 11,
Reference
Book 3

31 Conflict Resolution Conflict 5 Chapter 14, Lecture , PPT

Strategies Resolution Text Book
1
Chapter 11,
Reference
Book 3

32 Conflict Resolution Conflict 5 Chapter 14, Lecture , PPT

Strategies Resolution Text Book
1
Chapter 11,
Reference
Book 3

33 Learning Theories in
 OB
34 Course revision and
Wrap Up

Projects are to be submitted in 3 phases

Sl.No. Content Date of Submission
1 A Study on Organizational Change – Take any two On or before the 11th session
companies of your choice and detail all the changes that
the company has undergone along with the problems
encountered in connection with organizational design and
development.
2 A Study on Motivation to work in the public and private On or before the 22nd session
sector – Take any two companies of your choice and list all
the motivating variables with a comparison against each
other.
3 A Study on the impact of leadership, power and politics on On or before the 33rd session
conflict management – Any two real time examples of your
choice.

Explanatory notes on Internal Evaluation (Basic):

No Parameters Details Marks

1 Test Papers 2 Test Papers 15 marks
2 Assignments 2 Assignments 10 marks
3 Project 1 Project 15 marks
Total 40 marks

ORGANIZATIONAL BEHAVIOUR - 1
FEED BACK ON ACHIEVEMENT OF COURSE OUTCOMES
MBA 2018-20

Sl. Course Outcome

No. 1 2 3 4 5
 I am aware of the basic concepts and theories in
1 Organizational Behavior.

I have developed the ability to make decisions and solve

2 problems through the application of the theories in
Organizational Behavior, when faced with situations.

I am able to participate effectively in group activities, nurture

3 relationships within the group and take leadership roles.

I am capable of adapting my behaviour in an organizational

4 setting by applying the theories learnt in OB.

Date Name: Batch: