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GODKNOWS AMENYO
Since Diageo PLC is the biggest or largest spirit company in the world they have a
global strong brand developed above this belief, their superiority in the market. Yet, liquor
consumers in Africa cannot pay for the premium the brand carries out. So, Diageo had to re-focus
the marketing strategy, redefine the perceived quality of their products and handle the
The company has introduced herbs in the spirit formula and at the same time runs a drinking
awareness program and recommends the population that liquor should be used with moderation.
Rural market reach and the brand identity creation are two activities the company solves
by running advertisements on slum radio which transmit the company message in vernacular
languages all above 67 different dialects. To make more effective the brand awareness message,
radios keep changing frequencies constantly. Tracking loyalty and attracting all consumers
moving out of the illegal market (Changa’a, for example), is done by offering tablecloths and
Production capacity improved with The Cube implementation. Cubes are shipping
mobile containers used to distill spirits almost 24/7 and ready to be transported anywhere the
company needs it. The distribution channels also got better to locals. Where trucks are to be used,
motorbikes had taken that position. What better way to use an effective channel distribution in the
rural zone.
Diageo is confronted with a resistance inside the African population. Since half the African
men abstain from drinking. Sales are directed to the poor people, and even tribes members that
never get the product before are buying it now, there is still half the market that needs to get loyal
to the product.
Additional competitors join in the bout for the gold drinking market and brand
associations has shown to be viable. Two examples, one is the ‘Churchill’ drink obtained out of
the mix of Campari red liqueur with local beer, and the other is Jameson’s caskets used to brew
beer shared by Pernod Ricard. As risky as it may turn, Diageo competes again himself when
owning Guinness and other local breweries. Beer brewers had a long tradition in the African
continent.
REFERENCES
Winer, R. & Shar, R. (2011). Marketing Management (4th ed.). Boston: Prentice Hall