Test Bank. Chapter 1. Introduction

Management
1st Year Chapter 1

1. What do managers do that differentiates them from non-‐‑managerial

workers?

A. Managers organize the work of other people.
B. Managers complete important paperwork.
C. Managers work directly on providing the product or service
that the company sells.
D. Managers have no one reporting to them.

2. Christine is a manager at Body Beauty Inc. Her responsibilities include
developing a company-‐‑wide marketing strategy (long term plan that
affect the entire organization) in order to drive increased sales.
Christine is considered a _____.

A. middle manager
B. first-‐‑line manager
C. top manager
D. non-‐‑managerial worker

3. _____ is referred to as "doing things right"; _____ is referred to as "doing
the right things."

A. Efficacy; effectiveness
B. Efficiency; economy
C. Efficiency; effectiveness
D. Economy; efficacy

4. Which of the following is NOT one of the four functions managers
perform?

A. Organizing
B. Serving
C. Controlling
D. Planning
1
Mr. KhaliD KassiM 01005883038
Management 1st Year Chapter 1

5. The universality of management concept suggests that _____.

A. management is needed in all types and sizes of organizations
and at all organizational levels
B. all managers play similar roles as they manage people
C. technical, human, and conceptual skills are necessary for
success in management
D. most college graduates entering the workforce will either
manage or be managed

6. Which of the following is a common myth about the study of
management ?

A. Management is just common sense.
B. Managers need to be well disciplined in all of the business
areas
C. Managers are found in all types of organizations, large and
small.
D. Many of today’s managers are minorities.

7. An organization is ________ .

A. The physical location where people work.
B. Any collection of people who perform similar tasks.
C. A deliberate arrangement of people to accomplish some
specific purpose.
D. A group of individuals focused on profit-‐‑making for their
shareholders.

8. All organizations have ___________ that define the organization’s purpose

and reason for existing.

A. Limits
B. Rules
C. Structure
D. goals
2

9. one of the common characteristics of all organizations is _________ that
define rules, regulations, and values of the organization.

A. A set of written bylaws.
B. An explicit goal.
C. A systematic structure.
D. A stated purpose.

10. Which of the following is a key difference between managerial and
non-‐‑managerial employees ?

A. Managerial employees receive higher pay compensation.
B. Non-‐‑managerial employees have less formal education.
C. Non-‐‑managerial employees do not oversee the work of others.
D. Managerial employees work longer hours.

11. The primary job of a manager is to ________ .

A.
Make decisions that help an organization grow.
B.
Tackle tasks that are too difficult for non-‐‑managerial
employees.
C. Coordinate between organization leaders and ordinary
employees.
D. Direct and oversee the work of others.

12. The work of a manager _________ .

A. Is strictly limited to overseeing and monitoring the work of
others.
B. May involve performing tasks that are not related to
overseeing others.
C. Involves only high-‐‑level tasks that require a sophisticated skill
set.
D. Does not involve interaction with non-‐‑managerial employees.

3

13. Supervisor is another name for which of the following ?

A. Team leader.
B. Middle manager.
C. First-‐‑line manager.
D. Top manager.

14. Which of the following types of managers is responsible for making
organization-‐‑wide decisions and establishing the plans and goals
that affect the entire organization ?

A. Team leader.
B. Top manager.
C. Department head.
D. Project leader.

15. Which is an important job responsibility for a middle manager ?

A. Defining the organization’s long-‐‑term goals.
B. Translating goals defined by top managers into action.
C. Helping top managers define goals.
D. Performing tasks that are not related to long-‐‑term goals.

16. Another term for efficiency is _________ .

A. Doing the right things.

B. Doing things right.
C. Making sure things get done.
D. Doing things at the right time.

17. Which of the following might be an example of increased efficiency
in manufacturing ?

A. Cutting the amount of labor required to make the product.
B. Cutting the price of the product.
C. Increasing sales of the product.
D. Increasing advertising for the product.
4

18. Agency head, plant manager, project leader and regional manager
are most likely associated with _______ .

A. Team leaders.
B. Middle managers.
C. Top managers.
D. First-‐‑line managers.

19. The lowest level of management is a __________ .

A. Non-‐‑managerial employee.
B. Department of research manager.
C. Vice president.
D. First-‐‑line manager.

20. In the past, Non-‐‑managerial employees were viewed as employees
who ________ .

A. Reported to top executives.
B. Reported to middle managers.
C. Supervised others.
D. Had no others reporting to them.

21. Effectiveness is synonymous with _________ .

A. Cost minimization.
B. Resource control.
C. Goal attainment.
D. Efficiency.

22. Wasting resources is considered to be an example of _______ .

A. Efficiency.
B. Effectiveness.
C. Inefficiency.
D. Ineffectiveness.

5

23. An automobile manufacture that increased the total number of cars
produced at the same cost, but with many defects, would be _________ .

A. Efficient and effective.

B. Increasing efficiency.
C. Increasing effectiveness.
D. Concerned with inputs.

24. Which of the following is an example of an efficient manufacturing
technique ?

A. Cutting inventory levels.
B. Increasing the amount of time to manufacture products.
C. Increasing product reject rates.
D. Decreasing product output.

25. The distinction between a managerial position and a non-‐‑
managerial position is _________ .

A. Planning the work of others.
B. Coordinating the work of others.
C. Controlling the work of others.
D. Organizing the work of others.

26. ___________ is the process of getting activities completed efficiently and
effectively with and through other people.

A. Leading.
B. Management.
C. Supervision.
D. Controlling.

27. The process of monitoring, comparing and correcting is called ______ .

A. Controlling.
B. Coordinating.
C. Leading.
D. Organizing.
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28. A manager resolving conflicts among organizational members is

performing what function ?

A. Controlling.
B. Commanding.
C. Directing.
D. Leading.

29. Organizing includes _________ .

A. Defining organizational goals.
B. Hiring organizational members.
C. Motivating organizational members.
D. Determining who does what tasks.

30. In successful organizations, __________ .

A. Low efficiency and high effectiveness go hand in hand.

B. High efficiency and low effectiveness go hand in hand.
C. High efficiency and high effectiveness go hand in hand.
D. High efficiency and high quality go hand in hand.

31. Efficiency refers to __________ .

A. The relationship between inputs and outputs.
B. The additive relationship between costs and benefits.
C. The exponential nature of costs and outputs.
D. Increasing outputs regardless of cost.

32. One of the common characteristics of all organizations is _______
which is typically expressed in terms of the organization’s goals.

A. Its people.
B. Its goals.
C. Its systematic structure.
D. Its purpose.

7

33. Writing an organizational strategic plan is an example of the _______
management function.

A. Leading.
B. Coordinating.
C. Planning.
D. Organizing.

34. Universality of management means that _________ .

A. All managers in all organization perform the four management
functions.
B. All managers in all organization can perform their job the same
way.
C. All organizations can hire any manager to perform the
management jobs.
D. Any manager can work in any organization and perform any
management job.

35. One of the common characteristics of all organizations is _______
which clarifies member’s work relationships.

A. Its people.
B. Its goals.
C. Its deliberate structure.
D. Its purpose.

36. Managers with good _________ are able to get the best out of their
people.

A. Human skills.
B. Conceptual skills.
C. Technical skills.
D. Visual skills.

8

37. Technical skills include _________ .

A. A leadership and efficiency in a certain specialized field.
B. Knowledge of and proficiency in a certain specialized field.
C. Familiarity with interest in a general field of endeavor.
D. Skill and interest in a general field of endeavor.

38. Which of the following types of skills are described with terms such
as abstract situations and visualization ?

A. Interpersonal.
B. Human.
C. Technical.
D. Conceptual.
39. Whereas ___________ is concerned with the means of getting things
done, ___________ is concerned with the ends, or attainment of
organizational goals.

A. Effectiveness ; efficiency.
B. Efficiency ; Effectiveness.
C. Effectiveness ; goal attainment.
D. goal attainment ; efficiency.

40. Someone who works with and through other people by coordinating
their work activities in order to accomplish organizational goals is
_________ .

A. An assembly line worker.
B. A laborer.
C. A manager.
D. A salesperson.

9

41. The way a company manages its people can significantly affect its
financial performance

• True
•

False
42. The sole responsibility of the manager is to coordinate the work of
other employees.

• True
•

False
43. Managerial success is most often due to effectiveness achieved
through inefficiency.

• True
• False
44. At the end of each week, Mark evaluates the number of outputs
produced in order to ascertain whether the factory's goals have been
met. This is an example of the organizing function of management.

• True
• False
45. When managers engage in planning, they define goals, establish plans
for achieving those goals.

• True
• False
46. Colleges, government departments, and churches are all examples of

organizations.
• True
• False
47. Once they graduate from college and begin their careers, most people
will manage, be managed, or both.

• True
• False
10

48. Planners are organizational members who coordinate and integrate

work activities so that they are completed efficiently and effectively
with and through people.

• True
• False
49. Efficiency means getting the most inputs from the least outputs.
• True
• False
50. Employees either manage or are managed , this is what is meant by

the universality of management.
• True
• False
51. A manager does not work directly on tasks for the organization.

• True
• False
52. All organizations have a structure that in some ways serves to define

and limit the behavior of members of the organization.
• True
• False
53. Directing and motivating are part of the controlling function of
management.
• True
• False
54. A distinct purpose is important in defining an organization.
• True
• False
55. Managers who are effective at meeting organizational goals always
act efficiently.
11

Answers
1 -‐‑ A 21 -‐‑ C 41 -‐‑ T
2 -‐‑ C 22 -‐‑ C 42 -‐‑ F

3 -‐‑ C 23 -‐‑ B 43 -‐‑ F
4 -‐‑ B 24 -‐‑ A 44 -‐‑ F
5 -‐‑ A 25 -‐‑ B 45 -‐‑ T
6 -‐‑ A 26 -‐‑ B 46 -‐‑ T
7 -‐‑ C 27 -‐‑ A 47 -‐‑ T

8 -‐‑ D 28 -‐‑ D 48 -‐‑ F
9 -‐‑ C 29 -‐‑ D 49 -‐‑ F

10 -‐‑ C 30 -‐‑ C 50 -‐‑ F
11 -‐‑ D 31 -‐‑ A 51 -‐‑ F

12 -‐‑ B 32 -‐‑ D 52 -‐‑ T
13 -‐‑ C 33 -‐‑ C 53 -‐‑ F
14 -‐‑ B 34 -‐‑ A 54 -‐‑ T

15 -‐‑ B 35 -‐‑ C 55 -‐‑ F
16 -‐‑ B 36 -‐‑ A
17 -‐‑ A 37 -‐‑ B
18 -‐‑ B 38 -‐‑ D
19 -‐‑ D 39 -‐‑ B
20 -‐‑ D 40 -‐‑ C
12

Test Bank. Chapter 1. Introduction

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Management

1st Year Chapter 1

1. What do managers do that differentiates them from non-‐‑managerial

5. The universality of management concept suggests that _____.

7. An organization is ________ .

8. All organizations have ___________ that define the organization’s purpose

16. Another term for efficiency is _________ .

A. Doing the right things.

A. Efficient and effective.

28. A manager resolving conflicts among organizational members is

A. Low efficiency and high effectiveness go hand in hand.

37. Technical skills include _________ .

48. Planners are organizational members who coordinate and integrate

2 -‐‑ C 22 -‐‑ C 42 -‐‑ F

7 -‐‑ C 27 -‐‑ A 47 -‐‑ T

9 -‐‑ C 29 -‐‑ D 49 -‐‑ F

11 -‐‑ D 31 -‐‑ A 51 -‐‑ F

13 -‐‑ C 33 -‐‑ C 53 -‐‑ F

14 -‐‑ B 34 -‐‑ A 54 -‐‑ T

Potrebbero piacerti anche

Test Bank. Chapter 1. Introduction

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Test Bank. Chapter 1. Introduction

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Management

1st Year Chapter 1

1. What do managers do that differentiates them from non-­‐‑managerial

5. The universality of management concept suggests that _____.

7. An organization is ________ .

8. All organizations have ___________ that define the organization’s purpose

16. Another term for efficiency is _________ .

A. Doing the right things.

A. Efficient and effective.

28. A manager resolving conflicts among organizational members is

A. Low efficiency and high effectiveness go hand in hand.

37. Technical skills include _________ .

48. Planners are organizational members who coordinate and integrate

2 -­‐‑ C 22 -­‐‑ C 42 -­‐‑ F

7 -­‐‑ C 27 -­‐‑ A 47 -­‐‑ T

9 -­‐‑ C 29 -­‐‑ D 49 -­‐‑ F

11 -­‐‑ D 31 -­‐‑ A 51 -­‐‑ F

13 -­‐‑ C 33 -­‐‑ C 53 -­‐‑ F

14 -­‐‑ B 34 -­‐‑ A 54 -­‐‑ T

Potrebbero piacerti anche

1. What do managers do that differentiates them from non-‐‑managerial

2 -‐‑ C 22 -‐‑ C 42 -‐‑ F

7 -‐‑ C 27 -‐‑ A 47 -‐‑ T

9 -‐‑ C 29 -‐‑ D 49 -‐‑ F

11 -‐‑ D 31 -‐‑ A 51 -‐‑ F

13 -‐‑ C 33 -‐‑ C 53 -‐‑ F

14 -‐‑ B 34 -‐‑ A 54 -‐‑ T