Om4 Spreadsheet Templates

These Excel templates accompany Collier/Evans, OM4, South-Western/Cengage Learning.
Each template is on a separate worksheet. The templates and chapter references are summarize
Each template shows an example from the text; simply delete the data in the yellow cells to appl
Specific instructions accompany each template.
The worksheets are locked with password protection; only the yellow input cells are unlocked.
Template Chapter Reference
Break-Even 2
VLC 3
Taguchi 6
Little's Law 7
Location Analysis 9
Center of Gravity 9
Capacity 10
Moving Average 11
Exponential Smoothing 11
ABC 12
EOQ 12
FQS Safety Stock 12
FPS Safety Stock 12
Single Period Inventory 12
Agg. Plan - Level 13
Agg. Plan - Chase 13
Aggregate Planning 13
Sequencing 14
Six Sigma 14
Pareto 15
xBar&R Chart 16
p-Chart 16
c-Chart 16
Process Capability 16
Work Measurement Supplementary Chapter A
Learning Curve Supplementary Chapter A
Single Server Queue Supplementary Chapter B
Multiple Server Queue Supplementary Chapter B
Queue Simulation Supplementary Chapter D
Inventory Simulation Supplementary Chapter D
Decision Analysis Supplementary Chapter E
ier/Evans, OM4, South-Western/Cengage Learning.
eet. The templates and chapter references are summarized below.
m the text; simply delete the data in the yellow cells to apply to a new problem.
template.
ord protection; only the yellow input cells are unlocked.
Description
Computes a break-even point and optimal outsourcing decision
Computes the value of a loyal customer (VLC)
Computes the Taguchi loss function and economic tolerance
Computes flowtime, throughput or work-in-process using Little's Law
Computes total costs to determine least cost location for production
Finds and plots the center of gravity
Computes capacity measures
Calculates and plots moving average forecasts.
Calculates and plots exponential smoothing forecasts.
Conducts ABC inventory analysis.
Finds the economic order quantity and plots the cost functions
Computes safety stock and reorder point for fixed quantity inventory systems
Computes safety stock and reorder point for fixed period inventory systems
Finds the optimal ordering quantity for a single period inventory system with uniform or normal demand
Evaluates aggregate planning using a level production strategy
Evaluates aggregate planning using a chase production strategy
General template for aggregate planning
Computes flowtime, lateness, and tardiness for job sequencing problems
Computes DPU, dpmo, and sigma level
Finds and plots a Pareto distribution
Plots an x-bar and R-chart for quality control
Plots a p-chart for quality control
Plots a c-chart for quality control
Computes process capability measures and a frequency distribution and histogram
Calculates normal and standard times for work measurement studies
Computes the time to produce the first 100 units for a learning curve
Calculates measures for a single server queue
Calculates measures for a multiple server queue
Performs a single server queuing simulation for discrete arrival and service time distributions
Performs a fixed quantity inventory simulation
Computes decision strategies for payoff tables for both minimize and maximize objectives
Outsourcing Break-Even Analysis Copyright © 2012 James R. Evans
Enter data only in yellow cells. Not for commercial use.
Production volume 12,000
Produced In-House
Fixed cost $250,000.00
Unit variable cost $20.00
Outsourced
Unit cost $35.00
Total In-House Production Cost $490,000.00

Total Outsourced Cost $420,000.00
Cost difference (In-House - Outsourced) $70,000.00
Optimal Decision Outsource
James R. Evans
Value of a Loyal Customer Copyright © 2012 James R. E
Revenue per unit $100.00

Percent contribution margin to profit and overhead 50%
Repurchase frequency (purchases/year) 0.25
Defection rate 0.4
Buyer's life cycle 2.50

VLC $31.25
pyright © 2012 James R. Evans
ot for commercial use.
Taguchi Loss Function Copyright © 2012 James R. Evans
Calculation of k for the Loss Function

Deviation from target 0.15
Loss associated with deviation $20.00
k $888.89
Loss Calculation for a Specific x

Target specification, T 1.875
Dimensional value, x 1.925
k $888.89
Loss $2.22
Economic Design Specifications

Target specification, T 1.875
k $888.89
Cost of inspection and adjustment $5.00
Break-Even Tolerance 0.075
Lower specification limit 1.800
Upper specification limit 1.950
2 James R. Evans
Little's Law
Enter any two of the three values only in the yellow cells and the spreadsheet will calculate the third.
Throughput (R) 50
Flow time (T) 0.166666667
Work-in-process (WIP)
Throughput (R)
Flow time (T)
Work-in-process (WIP) 8.33
Copyright © 2012 James R. Evans
alculate the third. Not for commercial use.
Location Analysis
Enter data only in yellow cells. The template is designed for up to 5 locations.
Data Location 1 Location 2 Location 3 Location 4 Location 5

Fixed Costs $165,000.00 $125,000.00 $180,000.00
Direct material cost/unit $8.50 $8.40 $8.60
Direct labor cost/unit $4.20 $3.90 $3.70
Overhead/unit $1.20 $1.10 $1.00
Transportation cost/unit $0.80 $1.10 $0.95
Annual Production 50000
Total Costs Location 1 Location 2 Location 3 Location 4 Location 5

Fixed Costs $165,000.00 $125,000.00 $180,000.00
Direct material cost $425,000.00 $420,000.00 $430,000.00
Direct labor cost $210,000.00 $195,000.00 $185,000.00
Overhead $60,000.00 $55,000.00 $50,000.00
Transportation cost $40,000.00 $55,000.00 $47,500.00
Total $900,000.00 $850,000.00 $892,500.00
Least-cost location Location 2

Not for commercial use.
Center of Gravity
Enter data only in yellow cells. The template is designed for up to 10 locations.
Name x-Coordinate y-Coordinate Volume

Hamilton 58 96 400 Center of Gra
Kingsport 80 70 300
140
Chicago 30 120 200
120
Pittsburgh 90 110 100
New York 127 130 300 100
y-Coordinate
Atlanta 65 40 100 80
60
40
20
0
20 40 60 80
Center of Gravity 76.29 98.14 x-Coordina
Center of Gravity
40 60 80 100 120 140

x-Coordinate
Capacity Measurement
Enter data only in yellow cells. The template is designed for up to 10 work orders.
Work Order Setup Time Processing Time Order Size

Single tooth crown 1st appt. 15 90 2
Single tooth crown 2nd appt. 10 30 1
Tooth whitening 5 30 4
Partial dewnture 1st appt. 20 30 3
Partial denture 2nd appt. 10 20 0
Partial denture 3rd appt. 5 30 2
Total
Percentage
Total Total
Setup Time Processing Time Total Time
30.00 180.00 210.00
10.00 30.00 40.00
20.00 120.00 140.00
60.00 90.00 150.00
0.00 0.00 0.00
10.00 60.00 70.00
130.00 480.00 610.00

21.31% 78.69% 100.00%
2 James R. Evans
Moving Average Forecasting
Enter data only in yellow cells. The template is designed for up to 20 observations and k = 2, 3, or 4.
Periods in moving average, k (2, 3, or 4) 3
Time Period Observation Forecast Error Error^2

1 86
2 93
3 88 #N/A #N/A #N/A
4 89 89.00 0.00 0.00
5 92 90.00 2.00 4.00
6 94 89.67 4.33 18.78
7 91 91.67 -0.67 0.44
8 93 92.33 0.67 0.44
9 96 92.67 3.33 11.11
10 97 93.33 3.67 13.44
11 93 95.33 -2.33 5.44
12 95 95.33 -0.33 0.11
13 #N/A #N/A #N/A
14 #N/A #N/A #N/A
15 #N/A #N/A #N/A
16 #N/A #N/A #N/A
17 #N/A #N/A #N/A
18 #N/A #N/A #N/A
19 #N/A #N/A #N/A
20 #N/A #N/A #N/A
MSE 5.98
Moving Average Forecast
98
96
94
92
90
88
86
84
82
80
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Time Period
Observation Forecast
18 19 20
Exponential Smoothing Forecasting
Enter data only in yellow cells. The template is designed for up to 20 observations.
Smoothing constant 0.2
Time Period Observation Forecast Error Error^2

1 172 172.00
2 217 172.00 45.00 2025.00
3 190 181.00 9.00 81.00
4 233 182.80 50.20 2520.04
5 179 192.84 -13.84 191.55
6 162 190.07 -28.07 788.04
7 204 184.46 19.54 381.91
8 180 188.37 -8.37 69.99
9 225 186.69 38.31 1467.44
10 250 194.35 55.65 3096.44
11 151 205.48 -54.48 2968.44
12 218 194.59 23.41 548.18
13 #N/A #N/A #N/A
14 #N/A #N/A #N/A
15 #N/A #N/A #N/A
16 #N/A #N/A #N/A
17 #N/A #N/A #N/A
18 #N/A #N/A #N/A
19 #N/A #N/A #N/A
20 #N/A #N/A #N/A
MSE 1285.28
Exponential Smoothing Forecast
300
250
200
150
100
50
0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Time Period
Observation Forecast
18 19 20
ABC Inventory Analysis
Enter data only in yellow cells; the template is designed for up to 20 items.
After entering the data, sort the numerical data in columns A through C only from highest to lowe
Projected
Number Annual Projected Annual
Item Usage Unit Cost Dollar Usage
1 15000 $5.00 $75,000.00
2 6450 $20.00 $129,000.00
3 5000 $45.00 $225,000.00
4 200 $12.50 $2,500.00
5 20000 $35.00 $700,000.00
6 84 $250.00 $21,000.00
7 800 $80.00 $64,000.00
8 300 $5.00 $1,500.00
9 10000 $35.00 $350,000.00
10 2000 $65.00 $130,000.00
11 5000 $25.00 $125,000.00
12 3250 $125.00 $406,250.00
13 9000 $0.50 $4,500.00
14 2900 $10.00 $29,000.00
15 800 $15.00 $12,000.00
16 675 $200.00 $135,000.00
17 1470 $100.00 $147,000.00
18 8200 $15.00 $123,000.00
19 1250 $0.16 $200.00
20 2500 $0.20 $500.00
Total $2,680,450.00
p to 20 items.
through C only from highest to lowest on Column C using the Excel Custom Sort option.
Cumulative Cumulative
Cumulative Percent of Percent of
Dollar Usage Total Items
$75,000.00 2.80% 5%
$204,000.00 7.61% 10%
$429,000.00 16.00% 15%
$431,500.00 16.10% 20%
$1,131,500.00 42.21% 25%
$1,152,500.00 43.00% 30%
$1,216,500.00 45.38% 35%
$1,218,000.00 45.44% 40%
$1,568,000.00 58.50% 45%
$1,698,000.00 63.35% 50%
$1,823,000.00 68.01% 55%
$2,229,250.00 83.17% 60%
$2,233,750.00 83.33% 65%
$2,262,750.00 84.42% 70%
$2,274,750.00 84.86% 75%
$2,409,750.00 89.90% 80%
$2,556,750.00 95.39% 85%
$2,679,750.00 99.97% 90%
$2,679,950.00 99.98% 95%
$2,680,450.00 100.00% 100%
Not for commercial use
A B C D
1 Economic Order Quantity Model
2 Enter the data only in the yellow cells.
3
Inventory C
4 Annual Demand Rate 24000.00
$3,000.00
5 Ordering Cost $38.00
6 Unit Cost $12.00 $2,500.00
7 Carrying Charge Rate 0.18
Cost
$2,000.00
8
9 Economic Order Quantity 918.94 $1,500.00
10 Order cost $992.45
11 Inventory cost $992.45 $1,000.00
12 Total cost $1,984.90
$500.00
13
14 $0.00
459
551
643
735
827
919
15
16
17 Order q
18
19 Chart Calculations
20 Order Quantity Order cost Inventory cost Total cost
21 459 $1,984.90 $496.23 $2,481.13
22 551 $1,654.09 $595.47 $2,249.56
23 643 $1,417.79 $694.72 $2,112.50
24 735 $1,240.56 $793.96 $2,034.53
25 827 $1,102.72 $893.21 $1,995.93
26 919 $992.45 $992.45 $1,984.90
27 1011 $902.23 $1,091.70 $1,993.93
28 1103 $827.04 $1,190.94 $2,017.98
29 1195 $763.42 $1,290.19 $2,053.61
30 1287 $708.89 $1,389.43 $2,098.33
31 1378 $661.63 $1,488.68 $2,150.31
E F G H I J K
1 Copyright © 2012 Jame
2 Not for commercial use
3
Inventory Costs
4
3,000.00
5
2,500.00 6
7
2,000.00
8 Order cost
1,500.00 9 Holding cost
10 Total cost
1,000.00 11
12
$500.00
13
$0.00 14 1287
1378
459
551
643
735
827
919
1011
1103
1195
15
16
17 Order quantity
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L M
Copyright
1 © 2012 James R. Evans
Not for commercial
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Fixed Order Quantity Inventory System with Uncertain Demand Copyright © 2012 James R. Ev
Enter the data only in the yellow cells. Not for commercial use.
Average Annual Demand 15000.00

Ordering Cost $45.00
Unit Cost $3.80
Carrying Charge Rate 0.20
Lead time (weeks) 2.00
Standard deviation of weekly demand 71.00
Service level 0.95
Economic Order Quantity 1332.78

Order cost $506.46
Inventory cost $506.46
Total cost $1,012.92
Average demand during lead time 576.92

Standard deviation during lead time 100.41
z-value 1.64
Safety stock 165
Reorder point 742
Fixed Period Inventory System with Uncertain Demand Copyright © 2012 James R. Evan
Average Annual Demand 15000.00

Ordering Cost $45.00
Unit Cost $3.80
Carrying Charge Rate 0.20
Lead time (weeks) 2.00
Standard deviation of weekly demand 71.00
Service level 0.95
Economic Order Quantity 1332.78

Order cost $506.46
Inventory cost $506.46
Total cost $1,012.92
Review period (weeks, rounded up) 5

Optimal replenishment level without safety stock 2019.23
Standard deviation of demand during T+L 187.85
z-value 1.64
Safety stock 309
M-Level 2328
Single Period Inventory Model Copyright © 2012 James R. Evans
Item cost $40.00

Selling price $60.00
Sale price $30.00
Cs $10.00
Cu $20.00
P(demand <= Q*) 0.67
Uniform Distribution
Minimum 350.00
Maximum 650.00
Optimal order quantity Q* 550.00
Normal Distribution
Mean 500.00
Standard deviation 50.00
Optimal order quantity Q* 521.54
2 James R. Evans
Agg Plan - Level
A B C D
1 Aggregate Planning - Level Production Strategy Copyright © 2012 James R. Evan
2 Enter the data only in the yellow cells. Not for commercial use.
3
4 Production cost ($/unit) $70.00
5 Inventory holding cost ($/unit) $1.40
6 Lost sales cost ($/unit) $90.00
7 Overtime cost ($/unit) $6.50
8 Undertime cost ($/unit) $3.00
9 Rate change cost ($/unit) $5.00
10 Normal production rate (units) 2200
11 Ending inventory (previous Dec.) 1000
12
13
14 Cumulative
15 Month Demand Demand Production
16 January 1500 1,500 2,200
17 February 1000 2,500 2,200
18 March 1900 4,400 2,200
19 April 2600 7,000 2,200
20 May 2800 9,800 2,200
21 June 3100 12,900 2,200
22 July 3200 16,100 2,200
23 August 3000 19,100 2,200
24 September 2000 21,100 2,200
25 October 1000 22,100 2,200
26 November 1800 23,900 2,200
27 December 2200 26,100 2,200
28 Average 2,175
29
30 Production Inventory Lost Sales
31 Month Cost Cost Cost
32 January $ 154,000 $ 2,380 $ -
33 February $ 154,000 $ 4,060 $ -
34 March $ 154,000 $ 4,480 $ -
35 April $ 154,000 $ 3,920 $ -
36 May $ 154,000 $ 3,080 $ -
37 June $ 154,000 $ 1,820 $ -
38 July $ 154,000 $ 420 $ -
39 August $ 154,000 $ - $ 45,000
Page 36
Agg Plan - Level
A B C D
40 September $ 154,000 $ 280 $ -
41 October $ 154,000 $ 1,960 $ -
42 November $ 154,000 $ 2,520 $ -
43 December $ 154,000 $ 2,520 $ -
44 Totals $ 1,848,000 $ 27,440 $ 45,000
45
Page 37
Agg Plan - Level
A B C D
46 Total cost $ 1,920,440
Page 38
Agg Plan - Level
E F G
Copyright © 2012
1 James R. Evans
Not for commercial
2 use.
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13 Cumulative
14 Product Ending Lost
15 Availability Inventory Sales
16 3,200 1,700 0
17 5,400 2,900 0
18 7,600 3,200 0
19 9,800 2,800 0
20 12,000 2,200 0
21 14,200 1,300 0
22 16,400 300 0
23 18,600 0 500
24 21,300 200 0
25 23,500 1,400 0
26 25,700 1,800 0
27 27,900 1,800 0
28 Maximum 3,200
29
30 Overtime Undertime Rate Change
31 Cost Cost Cost
32 $ - $ - $ -
33 $ - $ - $ -
34 $ - $ - $ -
35 $ - $ - $ -
36 $ - $ - $ -
37 $ - $ - $ -
38 $ - $ - $ -
39 $ - $ - $ -
Page 39
Agg Plan - Level
E F G
40 $ - $ - $ -
41 $ - $ - $ -
42 $ - $ - $ -
43 $ - $ - $ -
44 $ - $ - $ -
45
Page 40
Agg Plan - Chase
A B C
1 Aggregate Planning - Chase Demand Strategy
3
12
13
14 Cumulative
15 Month Demand Demand
16 January 1500 1,500
17 February 1000 2,500
18 March 1900 4,400
19 April 2600 7,000
20 May 2800 9,800
21 June 3100 12,900
22 July 3200 16,100
23 August 3000 19,100
24 September 2000 21,100
25 October 1000 22,100
26 November 1800 23,900
27 December 2200 26,100
28 Average 2,175
29
30 Production Inventory
31 Month Cost Cost
32 January $ 35,000 $ -
33 February $ 70,000 $ -
34 March $ 133,000 $ -
35 April $ 182,000 $ -
36 May $ 196,000 $ -
37 June $ 217,000 $ -
38 July $ 224,000 $ -
39 August $ 210,000 $ -
40 September $ 140,000 $ -
Page 41
Agg Plan - Chase
A B C
41 October $ 70,000 $ -
42 November $ 126,000 $ -
43 December $ 154,000 $ -
44 Totals $ 1,757,000 $ -
45
46 Total cost $ 1,835,050
Page 42
Agg Plan - Chase
D E F G
1 Copyright © 2012 James R. Evans
2 Not for commercial use.
3
4
5
6
7
8
9
10
11
12
13 Cumulative
14 Product Ending Lost
15 Production Availability Inventory Sales
16 500 1,500 0 0
17 1,000 2,500 0 0
18 1,900 4,400 0 0
19 2,600 7,000 0 0
20 2,800 9,800 0 0
21 3,100 12,900 0 0
22 3,200 16,100 0 0
23 3,000 19,100 0 0
24 2,000 21,100 0 0
25 1,000 22,100 0 0
26 1,800 23,900 0 0
27 2,200 26,100 0 0
28 Maximum 0
29
30 Lost Sales Overtime Undertime Rate Change
31 Cost Cost Cost Cost
32 $ - $ - $ 5,100 $ 8,500
33 $ - $ - $ 3,600 $ 2,500
34 $ - $ - $ 900 $ 4,500
35 $ - $ 2,600 $ - $ 3,500
36 $ - $ 3,900 $ - $ 1,000
37 $ - $ 5,850 $ - $ 1,500
38 $ - $ 6,500 $ - $ 500
39 $ - $ 5,200 $ - $ 1,000
40 $ - $ - $ 600 $ 5,000
Page 43
Agg Plan - Chase
D E F G
41 $ - $ - $ 3,600 $ 5,000
42 $ - $ - $ 1,200 $ 4,000
43 $ - $ - $ - $ 2,000
44 $ - $ 24,050 $ 15,000 $ 39,000
45
46
Page 44
Aggregate Planning
A B C D E
1 Aggregate Planning
2 Enter the data only in the yellow cells. This template is designed so that you can experiment with producti
3
12
13 Cumulative
14 Cumulative Product
15 Month Demand Demand Production Availability
16 January 1500 1,500 1175 2,175
17 February 1000 2,500 2175 4,350
18 March 1900 4,400 2175 6,525
19 April 2600 7,000 2175 8,700
20 May 2800 9,800 2175 10,875
21 June 3100 12,900 2175 13,050
22 July 3200 16,100 2175 15,225
23 August 3000 19,100 2175 18,275
24 September 2000 21,100 2175 21,275
25 October 1000 22,100 2175 23,450
26 November 1800 23,900 2175 25,625
27 December 2200 26,100 2175 27,800
28 Average 2,175 Maximum
29
30 Production Inventory Lost Sales Overtime
31 Month Cost Cost Cost Cost
32 January $ 82,250 $ 945 $ - $ -
33 February $ 152,250 $ 2,590 $ - $ -
34 March $ 152,250 $ 2,975 $ - $ -
35 April $ 152,250 $ 2,380 $ - $ -
36 May $ 152,250 $ 1,505 $ - $ -
37 June $ 152,250 $ 210 $ - $ -
38 July $ 152,250 $ - $ 78,750 $ -
39 August $ 152,250 $ - $ 74,250 $ -
40 September $ 152,250 $ 245 $ - $ -
Page 45
Aggregate Planning
A B C D E
41 October $ 152,250 $ 1,890 $ - $ -
42 November $ 152,250 $ 2,415 $ - $ -
43 December $ 152,250 $ 2,380 $ - $ -
44 Totals $ 1,757,000 $ 17,535 $ 153,000 $ -
45
46 Total cost $ 1,941,560
Page 46
Aggregate Planning
F G H I J K L
1 Copyright © 2012 James R. Evan
you can experiment
2 with production levels in column D to identify good solutions. Not for commercial use.
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4
5
6
7
8
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10
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12
13
14 Ending Lost
15 Inventory Sales
16 675 0
17 1,850 0
18 2,125 0
19 1,700 0
20 1,075 0
21 150 0
22 0 875
23 0 825
24 175 0
25 1,350 0
26 1,725 0
27 1,700 0
28 2,125
29
30 Undertime Rate Change
31 Cost Cost
32 $ 3,075 $ 5,125
33 $ 75 $ 5,000
34 $ 75 $ -
35 $ 75 $ -
36 $ 75 $ -
37 $ 75 $ -
38 $ 75 $ -
39 $ 75 $ -
40 $ 75 $ -
Page 47
Aggregate Planning
F G H I J K L
41 $ 75 $ -
42 $ 75 $ -
43 $ 75 $ -
44 $ 3,900 $ 10,125
45
46
Page 48
Aggregate Planning
M N
Copyright1 © 2012 James R. Evans
Not for commercial
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Page 49
Sequencing
Enter data only in yellow-shaded cells. Up to 10 jobs may be sequenced.
Number of Jobs 5
Job Processing Time Due Date Sequence

1 7 11 4
2 3 10 2
3 5 8 3
4 2 5 5
5 6 17 1
6
7
8
9
10
Copyright © 2012 James R. Ev
Flowtime Lateness Tardiness
Average 11.20 1.00 2.80
Processing Time Due Date Flowtime Lateness Tardiness

2 5 2 -3 0
3 10 5 -5 0
5 8 10 2 2
6 17 16 -1 0
7 11 23 12 12
Six Sigma Calculations Copyright © 2012 James R. Evans
Enter data only in yellow-shaded cells. Not for commercial use.
Number of defects discovered 3

Number of units 8000
Number of defect opportunities/unit 1.6
Defects per unit (DPU) 0.000375

Total number of defect opportunities 12800
Defects per million opportunities (dpmo) 234.375
Sigma level 4.998006334
Pareto Chart
Enter names in column A and frequencies in column B. Enter data only in yellow cells; the template will chart up
Then use the Excel sort procedure to sort the data in columns A and B only from largest to smallest on column B.
Name Amount Percent of Total

Internal failure 410000 46.96% Paret
Appraisal 340000 38.95% 450000
External failure 90000 10.31%
Prevention 33000 3.78% 400000
350000
300000
250000
200000
Frequency
Total 873000 150000
100000
50000
I nte
Ext
ern
rna
a
l fa
l fa
ilu
ilu
re
re
ow cells; the template will chart up to 10 items. Not for commercial use.
om largest to smallest on column B.
Pareto Chart
0000
0000
0000
0000
0000
0000
0000
0000
0000
0
I nte
Ext
ern
rna
a
l fa
l fa
ilu
ilu
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X-bar and R-Chart
This spreadsheet is designed for up to 50 samples, each of a constant sample size from 2 to 10. Enter data only in
Charts are displayed below the calculations. Some resizing or rescaling of the charts may be required.
Number of samples (<= 50) 30

Sample size (2 - 10) 3
Grand Average 31.88 A2 D3 D4 d2

Average Range 10.8 1.023 0 2.574 1.693
DATA 1 2 3 4 5 6 7 8
1 31 26 25 17 38 41 21 32
2 42 18 30 25 29 42 17 26
3 28 35 34 21 35 36 29 28
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9
10
Average 33.67 26.33 29.67 21 34 39.67 22.33 28.67

LCLx-bar 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83
Center 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88
UCLx-bar 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93
Range 14 17 9 8 9 6 12 6
LCLrange 0 0 0 0 0 0 0 0
Center 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8
UCLrange 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8
Averages
X-bar Chart Lower control li
Upper control li
Averages
Center line
50
45
40
35
30
25
20
Avera
50
45
40
35
30
25
20
15
10
5
0
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43
Sample number
DO NOT MODIFY THIS TABLE

Control Chart Factors
n A2 D3 D4 d2 A3 B3 B4
2 1.88 0 3.267 1.128 2.659 0 3.267
3 1.023 0 2.574 1.693 1.954 0 2.568
4 0.729 0 2.282 2.059 1.628 0 2.266
5 0.577 0 2.114 2.326 1.427 0 2.089
6 0.483 0 2.004 2.534 1.287 0.03 1.97
7 0.419 0.076 1.924 2.704 1.182 0.118 1.882
8 0.373 0.136 1.864 2.847 1.099 0.185 1.815
9 0.337 0.184 1.816 2.97 1.032 0.239 1.761
10 0.308 0.223 1.777 3.078 0.975 0.284 1.716
to 10. Enter data only in yellow cells Not for commercial use.
be required.
9 10 11 12 13 14 15 16 17 18 19 20 21 22
41 29 26 23 17 37 18 30 28 40 18 22 36 29
34 17 31 19 24 35 25 42 36 29 29 34 22 37
33 30 40 25 32 17 29 31 32 31 28 26 26 31
36 25.33 32.33 22.33 24.33 29.67 24 34.33 32 33.33 25 27.33 28 32.33

20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83
31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88
42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93
8 13 14 6 15 20 11 12 8 11 11 12 14 8
0 0 0 0 0 0 0 0 0 0 0 0 0 0
10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8
27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8
Averages
Lower control limit
R-Chart R
Upper control limit L
Center line U
C
30
Ranges
25
20
15
C
30
Ranges
25
20
15
10
0
35 37 39 41 43 45 47 49 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39
Sample number
23 24 25 26 27 28 29 30 31 32 33 34 35 36
40 34 31 41 36 35 38 42
35 44 37 45 41 49 45 44
46 42 39 34 34 40 40 32
40.33 40 35.67 40 37 41.33 41 39.33 #N/A #N/A #N/A #N/A #N/A #N/A
20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83
31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88
42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93
11 10 8 11 7 14 7 12 #N/A #N/A #N/A #N/A #N/A #N/A

0 0 0 0 0 0 0 0 0 0 0 0 0 0
10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8
27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8
rt Ranges
Lower control limit
Upper control limit
Center line
Center line
29 31 33 35 37 39 41 43 45 47 49
number
37 38 39 40 41 42 43 44 45 46 47 48 49 50
#N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A
20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83 20.83
31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88 31.88
42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93 42.93
#N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A #N/A
0 0 0 0 0 0 0 0 0 0 0 0 0 0
10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8 10.8
27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8 27.8
p-Chart
This spreadsheet is designed for up to 50 samples. Enter data only in yellow cells.
Some resizing or rescaling of the chart may be needed.
Sample size 100

Number of samples 32
Average (p-bar) 0.0171875
Fraction Standard
Sample Value Nonconforming Deviation LCLp CL
1 3 0.0300 0.012997 0 0.0172
2 1 0.0100 0.012997 0 0.0172
3 0 0.0000 0.012997 0 0.0172
4 0 0.0000 0.012997 0 0.0172
5 2 0.0200 0.012997 0 0.0172
6 5 0.0500 0.012997 0 0.0172
7 3 0.0300 0.012997 0 0.0172
8 6 0.0600 0.012997 0 0.0172
9 1 0.0100 0.012997 0 0.0172
10 4 0.0400 0.012997 0 0.0172
11 0 0.0000 0.012997 0 0.0172
12 2 0.0200 0.012997 0 0.0172
13 1 0.0100 0.012997 0 0.0172
14 3 0.0300 0.012997 0 0.0172
15 4 0.0400 0.012997 0 0.0172
16 1 0.0100 0.012997 0 0.0172
17 1 0.0100 0.012997 0 0.0172
18 2 0.0200 0.012997 0 0.0172
19 5 0.0500 0.012997 0 0.0172
20 2 0.0200 0.012997 0 0.0172
21 3 0.0300 0.012997 0 0.0172
22 4 0.0400 0.012997 0 0.0172
23 1 0.0100 0.012997 0 0.0172
24 0 0.0000 0.012997 0 0.0172
25 1 0.0100 0.012997 0 0.0172
26 #N/A #N/A #N/A #N/A
27 #N/A #N/A #N/A #N/A
28 #N/A #N/A #N/A #N/A
29 #N/A #N/A #N/A #N/A
30 #N/A #N/A #N/A #N/A
31 #N/A #N/A #N/A #N/A
32 #N/A #N/A #N/A #N/A
33 #N/A #N/A #N/A #N/A
34 #N/A #N/A #N/A #N/A
35 #N/A #N/A #N/A #N/A
36 #N/A #N/A #N/A #N/A
37 #N/A #N/A #N/A #N/A
38 #N/A #N/A #N/A #N/A
39 #N/A #N/A #N/A #N/A
40 #N/A #N/A #N/A #N/A
41 #N/A #N/A #N/A #N/A
42 #N/A #N/A #N/A #N/A
43 #N/A #N/A #N/A #N/A
44 #N/A #N/A #N/A #N/A
45 #N/A #N/A #N/A #N/A
46 #N/A #N/A #N/A #N/A
47 #N/A #N/A #N/A #N/A
48 #N/A #N/A #N/A #N/A
49 #N/A #N/A #N/A #N/A
50 #N/A #N/A #N/A #N/A
F ra c tio n n o n c o n fo rm in g
UCLp
0.05618
0.05618
0.05618
0.05618
0.05618 Attribute (p) Chart Frac
Low
0.05618 Cen
Upp
0.05618
0.05618 0.0700
0.05618 0.0600
0.05618
0.0500
0.05618
0.0400
0.05618
0.05618 0.0300
0.05618 0.0200
0.05618
0.0100
0.05618
0.0000
0.05618
0.05618
0.05618 Sample number
0.05618
0.05618
0.05618
0.05618
0.05618
0.05618
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
#N/A
Fraction nonconforming
Lower control limit
Center line
Upper control limit
er
c-Chart
This spreadsheet is designed for up to 50 samples. Enter data only in yellow cells.
Some resizing or rescaling of the chart may be needed.
Average (c-bar) 1.8

Standard deviation 1.34164079
Number
Sample of Defects LCLc CL UCLc
Number of defects
1 2 0 1.8 5.8249
2 3 0 1.8 5.8249
3 0 0 1.8 5.8249
4 1 0 1.8 5.8249
7
5 3 0 1.8 5.8249
6 5 0 1.8 5.8249 6
7 3 0 1.8 5.8249
5
8 1 0 1.8 5.8249
9 2 0 1.8 5.8249 4
10 2 0 1.8 5.8249
11 0 0 1.8 5.8249 3
12 1 0 1.8 5.8249
2
13 0 0 1.8 5.8249
14 2 0 1.8 5.8249 1
15 4 0 1.8 5.8249
0
16 1 0 1.8 5.8249
1 3 5 7 9 11
17 2 0 1.8 5.8249
18 0 0 1.8 5.8249
19 3 0 1.8 5.8249
20 2 0 1.8 5.8249
21 1 0 1.8 5.8249
22 4 0 1.8 5.8249
23 0 0 1.8 5.8249
24 0 0 1.8 5.8249
25 3 0 1.8 5.8249
26 #N/A #N/A #N/A
27 #N/A #N/A #N/A
28 #N/A #N/A #N/A
29 #N/A #N/A #N/A
30 #N/A #N/A #N/A
31 #N/A #N/A #N/A
32 #N/A #N/A #N/A
33 #N/A #N/A #N/A
34 #N/A #N/A #N/A
35 #N/A #N/A #N/A
36 #N/A #N/A #N/A
37 #N/A #N/A #N/A
38 #N/A #N/A #N/A
39 #N/A #N/A #N/A
40 #N/A #N/A #N/A
41 #N/A #N/A #N/A
42 #N/A #N/A #N/A
43 #N/A #N/A #N/A
44 #N/A #N/A #N/A
45 #N/A #N/A #N/A
46 #N/A #N/A #N/A
47 #N/A #N/A #N/A
48 #N/A #N/A #N/A
49 #N/A #N/A #N/A
50 #N/A #N/A #N/A
Number of defects
Number of defects
Attribute (c) Chart Lower control limit
Upper control limit
Center line
0
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49
Sample number
s
t
t
47 49
A B C D E F G H I J K
1 Process Capability Analysis
2 This template is designed to handle up to 150 observations. Enter data only in yellow cells.
3
4 Nominal specification 10.7
5 Upper specification limit 10.9
6 Lower specification limit 10.5
7
8 DATA 1 2 3 4 5 6 7 8 9 10
9 1 10.650 10.800 10.500 10.800 10.700 10.800 10.750 10.650 10.850 10.650
10 2 10.750 10.850 10.800 10.800 10.700 10.700 10.850 10.700 10.800 10.550
11 3 10.750 10.700 10.650 10.800 10.650 10.650 10.750 10.650 10.500 10.800
12 4 10.600 10.650 10.650 10.700 10.600 10.750 10.800 10.850 10.650 10.650
13 5 10.700 10.750 10.700 10.750 10.550 10.700 10.850 10.700 10.750 10.600
14 6 10.600 10.900 10.850 10.750 10.650 10.650 10.600 10.750 10.750 10.600
15 7 10.600 10.750 10.800 10.700 10.600 10.850 10.850 10.850 10.800 10.850
16 8 10.750 10.750 10.700 10.700 10.700 10.600 10.650 10.850 10.750 10.650
17 9 10.650 10.650 10.750 10.800 10.650 10.900 10.650 10.750 10.700 10.750
18 10 10.600 10.600 10.750 10.800 10.750 10.850 10.750 10.750 10.700 10.650
19
20 Process Capability Index Calculations Cp 0.7677
21 Average 10.7171 Cpl 0.8332
22 Standard deviation 0.0868 Cpu 0.7021
23 Cpk 0.7021
24
25
26
27
L M N O P Q R S T
1 Copyright © 2012 James R. Evans Frequency Distribution and Histogram
3 Data Minimum 10.500
4 Data Maximum 10.900
5
6 Enter number of cells (10 or less)
7 Number of Cells 8
8 11 12 13 14 15
9 10.800 10.650 Cell From To (inclusive)
10 10.700 10.850 -Infinity 10.45
11 10.750 10.800 1 10.45 10.51
12 10.700 10.600 2 10.51 10.58
13 10.750 10.700 3 10.58 10.64
14 10.650 10.650 4 10.64 10.70
15 10.850 10.800 5 10.70 10.76
16 10.700 10.650 6 10.76 10.83
17 10.700 10.700 7 10.83 10.89
18 10.600 10.650 8 10.89 10.95
19 9 10.95 11.01
20 10 11.01 11.08
21
22
23
24
25
26
27
U V W X Y Z AA AB
1
2 Enter smallest and largest limits for the frequency distribution.
3 The lower limit should be slightly less than the data minimum.
4 The upper limit should be slightly larger than the data maximum.
5 Lower limit 10.450
6 Upper limit 10.950
7 Cell width 0.063
8
9 Frequency
10 0 Histogram
11 2
50
12 2
13 13 45
14 47 40
15 24 35
16 16
30
17 14
Frequency
18 2 25
19 0 20
20 0 15
21
10
22
5
23
24 0
10.45 10.51 10.58 10.64 10.70 10.76 10.83 10.89 10.95 11.0
25
26 Cell Upper Limit
27
AC AD
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
10.83 10.89 10.95 11.01
25
26
27
Work Measurement
A B C D E F G
1 Work Measurement
2 Enter data only in yellow-shaded cells. This template is designed for up to 10 work elements.
3
4
5 Work element Rating Observation 1 2 3
6 1 Get housing and stem 1.00 Cumulative time 0.03 0.03 0.02
7 Element time 0.03 0.03 0.02
8 2 Screw in stem 1.10 Cumulative time 0.13 0.15 0.14
9 Element time 0.10 0.12 0.12
10 3 Get and insert washer 1.00 Cumulative time 0.24 0.25 0.26
11 Element time 0.11 0.10 0.12
12 4 Get and insert screw 1.00 Cumulative time 0.32 0.33 0.36
13 Element time 0.08 0.08 0.10
14 5 Tighten screw 0.97 Cumulative time 0.48 0.50 0.54
15 Element time 0.16 0.17 0.18
16 6 Place assembly in tray 1.00 Cumulative time 0.51 0.53 0.58
17 Element time 0.03 0.03 0.04
18 7 Cumulative time
19 Element time
21 Element time
23 Element time
25 Element time
26
Page 77
Work Measurement
H I J K L M N O P Q R S
for up to 10 2work elements. Not for commercial use.
3
4 Normal Allowances
5 4 5 6 7 8 9 10 Sum Average Time
6 0.03 0.04 0.03 0.04 0.04 0.03 0.03 Standard Time
7 0.03 0.04 0.03 0.04 0.04 0.03 0.03 0.32 0.03 0.032
8 0.16 0.13 0.12 0.14 0.16 0.15 0.13
9 0.13 0.09 0.09 0.10 0.12 0.12 0.10 1.09 0.11 0.120
10 0.29 0.23 0.21 0.24 0.26 0.27 0.22
11 0.13 0.10 0.09 0.10 0.10 0.12 0.09 1.06 0.11 0.106
12 0.38 0.33 0.30 0.32 0.33 0.37 0.31
13 0.09 0.10 0.09 0.08 0.07 0.10 0.09 0.88 0.09 0.088
14 0.53 0.50 0.45 0.51 0.52 0.58 0.49
15 0.15 0.17 0.15 0.19 0.19 0.21 0.18 1.75 0.18 0.170
16 0.56 0.54 0.49 0.54 0.55 0.62 0.52
17 0.03 0.04 0.04 0.03 0.03 0.04 0.03 0.34 0.03 0.034
18
19
20
21
22
23
24
25
26 Sum 0.550
Page 78
Work Measurement
T
1
2
3
4 20%
5
6 0.66
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
Page 79
Learning Curve
Enter the data only in the yellow cells. This template is designed to compute the production time for the first 10
A chart of the unit time and cumulative average time is given to the right of the tables.
Enter the % learning curve as a whole number, e.g., 80 or 90.
First unit 1000

% learning curve 80%
b 0.3219
Unit Time Cumulative Time Cum. Avg. Time Unit Time

1 1000 1000 1000.0 26 350.3
2 800.0 1800.0 900.0 27 346.1
3 702.1 2502.1 834.0 28 342.1
4 640.0 3142.1 785.5 29 338.2
5 595.6 3737.7 747.5 30 334.6
6 561.7 4299.4 716.6 31 331.0
7 534.5 4833.9 690.6 32 327.7
8 512.0 5345.9 668.2 33 324.4
9 492.9 5838.9 648.8 34 321.3
10 476.5 6315.4 631.5 35 318.4
11 462.1 6777.5 616.1 36 315.5
12 449.3 7226.8 602.2 37 312.7
13 437.9 7664.7 589.6 38 310.0
14 427.6 8092.3 578.0 39 307.5
15 418.2 8510.5 567.4 40 305.0
16 409.6 8920.1 557.5 41 302.6
17 401.7 9321.8 548.3 42 300.2
18 394.4 9716.2 539.8 43 297.9
19 387.6 10103.7 531.8 44 295.8
20 381.2 10484.9 524.2 45 293.6
21 375.3 10860.2 517.2 46 291.5
22 369.7 11229.9 510.4 47 289.5
23 364.4 11594.3 504.1 48 287.6
24 359.5 11953.8 498.1 49 285.7
25 354.8 12308.6 492.3 50 283.8
tion time for the first 100 units. Not for commercial use.
Cumulative Time Cum. Avg. Time Unit Time Cumulative Time Cum. Avg. Time
12658.9 486.9 51 282.0 20403.7 400.1
13005.0 481.7 52 280.3 20684.0 397.8
13347.1 476.7 53 278.6 20962.6 395.5
13685.3 471.9 54 276.9 21239.4 393.3
14019.9 467.3 55 275.3 21514.7 391.2
14350.9 462.9 56 273.7 21788.3 389.1
14678.6 458.7 57 272.1 22060.5 387.0
15003.1 454.6 58 270.6 22331.0 385.0
15324.4 450.7 59 269.1 22600.1 383.1
15642.8 446.9 60 267.6 22867.8 381.1
15958.3 443.3 61 266.2 23134.0 379.2
16271.0 439.8 62 264.8 23398.8 377.4
16581.0 436.3 63 263.5 23662.3 375.6
16888.5 433.0 64 262.1 23924.5 373.8
17193.5 429.8 65 260.8 24185.3 372.1
17496.0 426.7 66 259.6 24444.9 370.4
17796.2 423.7 67 258.3 24703.2 368.7
18094.2 420.8 68 257.1 24960.2 367.1
18389.9 418.0 69 255.9 25216.1 365.5
18683.5 415.2 70 254.7 25470.8 363.9
18975.1 412.5 71 253.5 25724.3 362.3
19264.6 409.9 72 252.4 25976.7 360.8
19552.2 407.3 73 251.3 26228.0 359.3
19837.9 404.9 74 250.2 26478.2 357.8
20121.7 402.4 75 249.1 26727.3 356.4
Unit Time Cumulative Time Cum. Avg. Time Lear
76 248.0 26975.3 354.9
1200
77 247.0 27222.3 353.5
78 246.0 27468.3 352.2
79 245.0 27713.2 350.8 1000
80 244.0 27957.2 349.5
81 243.0 28200.2 348.2 800
82 242.0 28442.2 346.9
83 241.1 28683.3 345.6
600
84 240.2 28923.5 344.3
85 239.3 29162.8 343.1
86 238.4 29401.1 341.9 400
87 237.5 29638.6 340.7
88 236.6 29875.2 339.5 200
89 235.7 30110.9 338.3
90 234.9 30345.8 337.2
0
91 234.1 30579.9 336.0 1 5 9 13 17 21 25 29 33 37 41
92 233.2 30813.1 334.9
93 232.4 31045.6 333.8 U
94 231.6 31277.2 332.7
95 230.8 31508.0 331.7 Time
96 230.1 31738.1 330.6
97 229.3 31967.4 329.6
98 228.5 32196.0 328.5
99 227.8 32423.7 327.5
100 227.1 32650.8 326.5
Learning Curve
9 13 17 21 25 29 33 37 41 45 49 53 57 61 65 69 73 77 81 85 89 93 97
Unit Number
Time Cum. Avg. Time

A B C D E F G H I
1 Single Server Queueing Model Copyright © 2012 James R. Evans
2 Enter the data only in the yellow cells. Not for commercial use.
3
4 Lambda 7
5 Mu 10
6
7 Probability system is empty 0.30
8 Average number in queue 1.63
9 Average number in system 2.33
10 Average time in queue 0.23
11 Average waiting time in system 0.33
A B C D E F G H I
1 Multiple Server Queueing Model Copyright © 2012 James R. Evans
3 Lambda 9
4 Mu 10
5
6 Number of servers 2 3 4 5 6 7 8
7 Probability system is empty 0.379 0.403 0.406 0.407 0.407 0.407 0.407
8 Average number in queue 0.229 0.030 0.004 0.001 0.000 0.000 0.000
9 Average number in system 1.129 0.930 0.904 0.901 0.900 0.900 0.900
10 Average time in queue 0.025 0.003 0.000 0.000 0.000 0.000 0.000
11 Average time in system 0.125 0.103 0.100 0.100 0.100 0.100 0.100
12 Probability arrival must wait 0.279 0.070 0.014 0.002 0.000 0.000 0.000
13
14
15 Lookup table (do not modify) 0 1 2 3 4 5 6 7
16 1.000 0.900 0.405 0.122 0.027 0.005 0.001 0.000
17 1.900 2.305 2.427 2.454 2.459 2.459
18 0.405 0.122 0.027 0.005 0.001 0.000
J
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15 8
16 0.000
17 2.460
18 0.000
Queue Simulation
A B C D E F G
1 Single Server Queueing Simulation
3 This template is designed to allow up to 8 random number intervals for the arrival and service time distribu
4
5 Arrival Distribution Service Time Distribution
6 Random Number Number of Random Number Number of
7 Interval Arrivals Interval Arrivals
8 0 0.55 0 0 0.5 1
9 0.55 0.8 1 0.5 0.8 2
10 0.8 0.9 2 0.8 0.95 3
11 0.9 0.95 3 0.95 1 4
12 0.95 1 4
13
14
15
16
17 Random Number of Server Random Service Number
18 Time Period Number Arrivals Available? Number Time Waiting
19 0
20 1 0.307 0 YES 0
21 2 0.601 1 YES 0.255 1 0
22 3 0.042 0 YES 0
23 4 0.076 0 YES 0
24 5 0.237 0 YES 0
25 6 0.969 4 YES 0.746 2 3
26 7 0.026 0 NO 3
27 8 0.799 1 YES 0.825 3 3
28 9 0.024 0 NO 3
29 10 0.347 0 NO 3
30 11 0.030 0 YES 0.711 2 2
31 12 0.545 0 NO 2
32 13 0.217 0 YES 0.202 1 1
33 14 0.378 0 YES 0.437 1 0
34 15 0.504 0 YES 0
35 16 0.417 0 YES 0
36 17 0.040 0 YES 0
37 18 0.923 3 YES 0.717 2 2
38 19 0.054 0 NO 2
39 20 0.095 0 YES 0.707 2 1
40 21 0.867 2 NO 3
Page 87
Queue Simulation
A B C D E F G
41 22 0.842 2 YES 0.801 3 4
42 23 0.522 0 NO 4
43 24 0.607 1 NO 5
44 25 0.800 2 YES 0.966 4 6
45 26 0.860 2 NO 8
46 27 0.431 0 NO 8
47 28 0.686 1 NO 9
48 29 0.855 2 YES 0.896 3 10
49 30 0.407 0 NO 10
50 31 0.011 0 NO 10
51 32 0.955 4 YES 0.459 1 13
52 33 0.691 1 YES 0.195 1 13
53 34 0.561 1 YES 0.108 1 13
54 35 0.075 0 YES 0.760 2 12
55 36 0.020 0 NO 12
56 37 0.711 1 YES 0.085 1 12
57 38 0.252 0 YES 0.932 3 11
58 39 0.292 0 NO 11
59 40 0.341 0 NO 11
60 41 0.153 0 YES 0.088 1 10
61 42 0.164 0 YES 0.590 2 9
62 43 0.941 3 NO 12
63 44 0.617 1 YES 0.957 4 12
64 45 0.004 0 NO 12
65 46 0.600 1 NO 13
66 47 0.130 0 NO 13
67 48 0.691 1 YES 0.521 2 13
68 49 0.718 1 NO 14
69 50 0.065 0 YES 0.921 3 13
70 51 0.412 0 NO 13
71 52 0.738 1 NO 14
72 53 0.822 2 YES 0.563 2 15
73 54 0.041 0 NO 15
74 55 0.325 0 YES 0.054 1 14
75 56 0.199 0 YES 0.256 1 13
76 57 0.254 0 YES 0.051 1 12
77 58 0.916 3 YES 0.723 2 14
78 59 0.821 2 NO 16
79 60 0.812 2 YES 0.264 1 17
80 61 0.630 1 YES 0.100 1 17
Page 88
Queue Simulation
A B C D E F G
81 62 0.951 4 YES 0.888 3 20
82 63 0.646 1 NO 21
83 64 0.342 0 NO 21
84 65 0.752 1 YES 0.801 3 21
85 66 0.633 1 NO 22
86 67 0.969 4 NO 26
87 68 0.274 0 YES 0.644 2 25
88 69 0.273 0 NO 25
89 70 0.443 0 YES 0.429 1 24
90 71 0.211 0 YES 0.284 1 23
91 72 0.413 0 YES 0.042 1 22
92 73 0.751 1 YES 0.318 1 22
93 74 0.255 0 YES 0.008 1 21
94 75 0.117 0 YES 0.045 1 20
95 76 0.295 0 YES 0.907 3 19
96 77 0.256 0 NO 19
97 78 0.180 0 NO 19
98 79 0.311 0 YES 0.898 3 18
99 80 0.580 1 NO 19
100 81 0.622 1 NO 20
101 82 0.704 1 YES 0.645 2 20
102 83 0.058 0 NO 20
103 84 0.742 1 YES 0.040 1 20
104 85 0.204 0 YES 0.753 2 19
105 86 0.031 0 NO 19
106 87 0.509 0 YES 0.470 1 18
107 88 0.087 0 YES 0.550 2 17
108 89 0.453 0 NO 17
109 90 0.203 0 YES 0.205 1 16
110 91 0.538 0 YES 0.631 2 15
111 92 0.373 0 NO 15
112 93 0.696 1 YES 0.462 1 15
113 94 0.497 0 YES 0.732 2 14
114 95 0.203 0 NO 14
115 96 0.517 0 YES 0.086 1 13
116 97 0.124 0 YES 0.064 1 12
117 98 0.221 0 YES 0.894 3 11
118 99 0.682 1 NO 12
119 100 0.246 0 NO 12
120
Page 89
Queue Simulation
A B C D E F G
121
122
123
124
125
126
127
128
129
130
131
132
Number 133
Wai ti ng
134
135
136
Page 90
Queue Simulation
H I J K L M N
for the arrival3 and service time distributions.
4
5
6
7
8
9
10
11
12
13
14
15
16
17 Service
18 Completion? Number Waiting
19
30
20 NO
21 YES
22 NO 25
23 NO
24 NO 20
25 NO
26 YES
15
27 NO
28 NO
29 YES 10
30 NO
31 YES 5
32 YES
33 YES
34 NO 0
1 4 7 10 13 16 1 9 2 2 2 5 2 8 31 3 4 37 40 43 46 49 52 55 58 61 6 4 67 7 0 7 3 7 6 7 9 8 2
35 NO
36 NO
37 NO Time Period
38 YES
39 NO
40 YES
Page 91
Queue Simulation
H I J K L M N
41 NO
42 NO
43 YES
44 NO
45 NO
46 NO
47 YES
48 NO
49 NO
50 YES
51 YES
52 YES
53 YES
54 NO
55 YES
56 YES
57 NO
58 NO
59 YES
60 YES
61 NO
62 YES
63 NO
64 NO
65 NO
66 YES
67 NO
68 YES
69 NO
70 NO
71 YES
72 NO
73 YES
74 YES
75 YES
76 YES
77 NO
78 YES
79 YES
80 YES
Page 92
Queue Simulation
H I J K L M N
81 NO
82 NO
83 YES
84 NO
85 NO
86 YES
87 NO
88 YES
89 YES
90 YES
91 YES
92 YES
93 YES
94 YES
95 NO
96 NO
97 YES
98 NO
99 NO
100 YES
101 NO
102 YES
103 YES
104 NO
105 YES
106 YES
107 NO
108 YES
109 YES
110 NO
111 YES
112 YES
113 NO
114 YES
115 YES
116 YES
117 NO
118 NO
119 YES
120
Page 93
Queue Simulation
O P Q R
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
ber Waiting
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
4 4 5 5 5 3561 64 67 70 73 76 79 82 85 88 91 94 97 100
6 9 2 5 8
36
ime Period 37
38
39
40
Page 94
Inventory Simulation
A B C D
1 Inventory Simulation
3 This template is designed to allow up to 8 random number intervals for the demand and lead time distributi
4
5 Demand Distribution
6 Random Number Interval Demand
7 0 0.5 0
8 0.5 0.75 1
9 0.75 0.9 2
10 0.9 0.95 3
11 0.95 1 4
12
13
14
15
16 Lead Time Distribution
17 Random Number Interval Lead Time
18 0 0.2 1
19 0.2 0.3 2
20 0.3 0.7 3
21 0.7 0.9 4
22 0.9 1 5
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
Page 96
E F G H I J K L M N O
1 Copyright © 2012 Jam
2 Not for commercial us
llow up to 8 random
3 number intervals for the demand and lead time distributions.
4
5 Order Quantity 5 Order Cost $40.00
6 Reorder Point 3 Holding Cost $0.20
7 Initial Inventory 5 Back Order Cost $100.00 Average cost/day
8
9 Beg Order Units End Back Order Inv
10 Day Inv Rec'd Rec'd R.N. Dmd Inv Order Placed? Pos R.N.
11 1 5 0 0.456 0 5 0 NO 5
12 2 5 0 0.549 1 4 0 NO 4
13 3 4 0 0.981 4 0 0 YES 5 0.256
14 4 0 0 0.420 0 0 0 NO 5
15 5 0 YES 5 0.044 0 5 0 NO 5
16 6 5 0 0.127 0 5 0 NO 5
17 7 5 0 0.255 0 5 0 NO 5
18 8 5 0 0.038 0 5 0 NO 5
19 9 5 0 0.175 0 5 0 NO 5
20 10 5 0 0.899 2 3 0 YES 8 0.580
21 11 3 0 0.459 0 3 0 NO 8
22 12 3 0 0.572 1 2 0 NO 7
23 13 2 YES 5 0.531 1 6 0 NO 6
24 14 6 0 0.542 1 5 0 NO 5
25 15 5 0 0.603 1 4 0 NO 4
26 16 4 0 0.601 1 3 0 YES 8 0.057
27 17 3 YES 5 0.689 1 7 0 NO 7
28 18 7 0 0.911 3 4 0 NO 4
29 19 4 0 0.091 0 4 0 NO 4
30 20 4 0 0.349 0 4 0 NO 4
31 21 4 0 0.650 1 3 0 YES 8 0.898
32 22 3 0 0.988 4 -1 1 NO 4
33 23 -1 0 0.019 0 -1 0 NO 4
34 24 -1 0 0.789 2 -3 2 YES 7 0.979
35 25 -3 YES 5 0.334 0 2 0 NO 7
36 26 2 0 0.075 0 2 0 NO 7
37 27 2 0 0.835 2 0 0 NO 5
38 28 0 0 0.228 0 0 0 NO 5
39 29 0 YES 5 0.818 2 3 0 NO 3
Page 97
E F G H I J K L M N O
40 30 3 0 0.765 2 1 0 YES 6 0.325
41 31 1 0 0.810 2 -1 1 NO 4
42 32 -1 0 0.225 0 -1 0 NO 4
43 33 -1 YES 5 0.472 0 4 0 NO 4
44 34 4 0 0.017 0 4 0 NO 4
45 35 4 0 0.732 1 3 0 YES 8 0.739
46 36 3 0 0.823 2 1 0 NO 6
47 37 1 0 0.771 2 -1 1 NO 4
48 38 -1 0 0.198 0 -1 0 NO 4
49 39 -1 YES 5 0.251 0 4 0 NO 4
50 40 4 0 0.839 2 2 0 YES 7 0.116
51 41 2 YES 5 0.103 0 7 0 NO 7
52 42 7 0 0.472 0 7 0 NO 7
53 43 7 0 0.394 0 7 0 NO 7
54 44 7 0 0.296 0 7 0 NO 7
55 45 7 0 0.935 3 4 0 NO 4
56 46 4 0 0.447 0 4 0 NO 4
57 47 4 0 0.315 0 4 0 NO 4
58 48 4 0 0.539 1 3 0 YES 8 0.480
59 49 3 0 0.679 1 2 0 NO 7
60 50 2 0 0.432 0 2 0 NO 7
Page 98
P Q R S T
Copyright
1 © 2012 James R. Evans
Not for2 commercial use.
3
4
5
6
Average
7 cost/day $ 17.82
8
9 Lead Hold Order Short Total
10 time Cost Cost Cost Cost
11 $ 1.00 $ - $ - $ 1.00
12 $ 0.80 $ - $ - $ 0.80
13 2 $ - $ 40.00 $ - $ 40.00
14 $ - $ - $ - $ -
15 $ 1.00 $ - $ - $ 1.00
16 $ 1.00 $ - $ - $ 1.00
17 $ 1.00 $ - $ - $ 1.00
18 $ 1.00 $ - $ - $ 1.00
19 $ 1.00 $ - $ - $ 1.00
20 3 $ 0.60 $ 40.00 $ - $ 40.60
21 $ 0.60 $ - $ - $ 0.60
22 $ 0.40 $ - $ - $ 0.40
23 $ 1.20 $ - $ - $ 1.20
24 $ 1.00 $ - $ - $ 1.00
25 $ 0.80 $ - $ - $ 0.80
26 1 $ 0.60 $ 40.00 $ - $ 40.60
27 $ 1.40 $ - $ - $ 1.40
28 $ 0.80 $ - $ - $ 0.80
29 $ 0.80 $ - $ - $ 0.80
30 $ 0.80 $ - $ - $ 0.80
31 4 $ 0.60 $ 40.00 $ - $ 40.60
32 $ - $ - $ 100.00 $ 100.00
33 $ - $ - $ - $ -
34 5 $ - $ 40.00 $ 200.00 $ 240.00
35 $ 0.40 $ - $ - $ 0.40
36 $ 0.40 $ - $ - $ 0.40
37 $ - $ - $ - $ -
38 $ - $ - $ - $ -
39 $ 0.60 $ - $ - $ 0.60
Page 99
P Q R S T
40 3 $ 0.20 $ 40.00 $ - $ 40.20
41 $ - $ - $ 100.00 $ 100.00
42 $ - $ - $ - $ -
43 $ 0.80 $ - $ - $ 0.80
44 $ 0.80 $ - $ - $ 0.80
45 4 $ 0.60 $ 40.00 $ - $ 40.60
46 $ 0.20 $ - $ - $ 0.20
47 $ - $ - $ 100.00 $ 100.00
48 $ - $ - $ - $ -
49 $ 0.80 $ - $ - $ 0.80
50 1 $ 0.40 $ 40.00 $ - $ 40.40
51 $ 1.40 $ - $ - $ 1.40
52 $ 1.40 $ - $ - $ 1.40
53 $ 1.40 $ - $ - $ 1.40
54 $ 1.40 $ - $ - $ 1.40
55 $ 0.80 $ - $ - $ 0.80
56 $ 0.80 $ - $ - $ 0.80
57 $ 0.80 $ - $ - $ 0.80
58 3 $ 0.60 $ 40.00 $ - $ 40.60
59 $ 0.40 $ - $ - $ 0.40
60 $ 0.40 $ - $ - $ 0.40
Page 100
Decision Analysis
Enter the data only in the yellow cells.
This template is designed to allow up to 5 decision alternatives and future events.
Enter names of decision alternatives and future events in the appropriate cells in column A or K and row 7. Proba
Profit Payoff Table Future Events

Decision Alternative Low High
Conventional machine $15,000.00 $21,000.00
Automated machine $9,000.00 $35,000.00
Probability
Opportunity Loss Matrix Future Events

Decision Alternative Low High
Conventional machine $0.00 $14,000.00
Automated machine $6,000.00 $0.00
Maximax Decision Automated machine

Maximin Decision Conventional machine
Opportunity Loss Decision Automated machine
A or K and row 7. Probabilities are optional.
Cost Payoff Table Future Events

Maximum Minimum Expected Value Decision Alternative Short
$21,000.00 $15,000.00 Delphi Inc.
$35,000.00 $9,000.00 CRM International
Murray Analytics
Probability
Opportunity Loss Matrix Future Events

Maximum Decision Alternative Short
$14,000.00 Delphi Inc.
$6,000.00 CRM International
Murray Analytics
Minimin Decision $0.00

Minimax Decision $0.00
Opportunity Loss Decision $0.00
ture Events
Medium Long Maximum Minimum Expected Value
ture Events
Medium Long Maximum
$0.00
$0.00
$0.00

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These Excel templates accompany Collier/Evans, OM4, South-Western/Cengage Learning.

Production volume 12,000

Total In-House Production Cost $490,000.00

Revenue per unit $100.00

Buyer's life cycle 2.50

Calculation of k for the Loss Function

Loss Calculation for a Specific x

Economic Design Specifications

Data Location 1 Location 2 Location 3 Location 4 Location 5

Annual Production 50000

Total Costs Location 1 Location 2 Location 3 Location 4 Location 5

Least-cost location Location 2

Name x-Coordinate y-Coordinate Volume

40 60 80 100 120 140

Work Order Setup Time Processing Time Order Size

130.00 480.00 610.00

Periods in moving average, k (2, 3, or 4) 3

Time Period Observation Forecast Error Error^2

Moving Average Forecast

Smoothing constant 0.2

Time Period Observation Forecast Error Error^2

Exponential Smoothing Forecast

Average Annual Demand 15000.00

Economic Order Quantity 1332.78

Average demand during lead time 576.92

Average Annual Demand 15000.00

Economic Order Quantity 1332.78

Review period (weeks, rounded up) 5

Item cost $40.00

Job Processing Time Due Date Sequence

Processing Time Due Date Flowtime Lateness Tardiness

Number of defects discovered 3

Defects per unit (DPU) 0.000375

Name Amount Percent of Total

Number of samples (<= 50) 30

Grand Average 31.88 A2 D3 D4 d2

Average 33.67 26.33 29.67 21 34 39.67 22.33 28.67

DO NOT MODIFY THIS TABLE

36 25.33 32.33 22.33 24.33 29.67 24 34.33 32 33.33 25 27.33 28 32.33

11 10 8 11 7 14 7 12 #N/A #N/A #N/A #N/A #N/A #N/A

Sample size 100

Average (c-bar) 1.8

First unit 1000

Unit Time Cumulative Time Cum. Avg. Time Unit Time

Time Cum. Avg. Time

Profit Payoff Table Future Events

Opportunity Loss Matrix Future Events

Maximax Decision Automated machine

A or K and row 7. Probabilities are optional.

Cost Payoff Table Future Events

Opportunity Loss Matrix Future Events

Minimin Decision $0.00

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