IMPACT OF IMPLEMENTATION OF GST AMONG

RETAILERS WITH SPECIAL REFERENCE TO

KOTTAYAM DISTRICT
A report of the project work submitted in partial fulfillment of the
requirements for the degree of Bachelor of Commerce of Mahatma Gandhi
University, Kottayam

Submitted by

SreelakshmiVinod (PRN: 160021060368)

SuhaimaNazar (PRN: 160021060369)

TeenuTomy (PRN: 160021060370)

Under the guidance of

Ajisha James

Assistant Professor

Department of Commerce

BCM College

Kottayam

2018-2019
DECLARATION

We Sreelakshmi Vinod, SuhaimaNazar and TeenuTomy hereby declare

that the project report titled” Impact of Implementation of GST Among Retailers with Special
Referrence to Kottayam District” is a record of group work carried out by us for the Bachelor
Degree in Commerce course of Mahatma Gandhi University, at Bishop Chulaparambil
Memorial College Kottayam .

This has not been submitted for the purpose of any award of degree or
diploma of any other university or institution.

Kottayam Sreelakshmi Vinod

(160021060368)

SuhaimaNazar
(160021060369)

TeenuTomy
(160021060370)
 CERTIFICATE

This is to certify that the project entitled “IMPACT OF IMPLEMENTATION

OF GST AMONG RETAILERS WITH SPECIAL REFERRENCE TO KOTTAYAM
DISTRICT” is a bonafide piece of research done by Sreelakshmi Vinod, SuhaimaNazar and
TeenuTomy in partial fulfillment of the requirements of the award of the degree of Bachelor of
Commerce,

Mahatma Gandhi University, Kottayam under my guidance and supervision.

Prof. Jipin V Jimmy External Examiner

(Head of the department)

Prof. Ajisha James

Department of Commerce

Kottayam
 ACKNOWLEDGEMNT

At the outset, we take the opportunity to express our sincere gratitude to every individual linked
with our research work.

We would like thank Almighty for being always in this endeavour. We thank our
Principal Prof. Josephena Simon for providing us with the academic support. One such person is
our guide, Faculty in Department of Commerce Assistant Prof. Ajisha James , whose inspiring
words made us , put in all we had to offer.

Last but not least, we express our sincere gratitude to all our parents, friends and all
well-wishers who helped us in completing the project.

Yours Sincerely,

Sreelaksmi Vinod (160021060368)

SuhaimaNazar (1600210603669)

TeenuTomy (160021060370
 CONTENTS

Chapter Particulars Page No:

List of Tables
List of Figures
Chapter 1 INTRODUCTION
1.0 Introduction
1.1 Statement of the problem
1.2 Significance
1.3 Scope
1.4 Objectives
1.5 Limitations
1.6 Methodology
Chapter 2 THEORETICAL FRAMEWORK
Chapter 3 REVIEW OF LITERATURE
Chapter 4 DATA ANALYSIS AND INTERPRETATION
Chapter 5 FINDINGS, SUGGESTIONS AND CONCLUSION
5.1 Findings
5.2 Suggestions
5.3 Conclusion
BIBLIOGRAPHY

APPENDIX
 LIST OF TABLES
Table No. Title Page NO:
4.1 Awareness about GST
4.2 Opinion about GST
4.3 VAT or GST is beneficial
4.4 The success of replacement of VAT with GST
4.5 Improvement of Indian economy due to this new tax regime
4.6 Awareness about SGST, CGST, IGST and UTGST
4.7 Ability of accounting system to handle GST
4.8 Satisfaction in current tax rate
4.9 Advice taken from GST consultants
4.10 Cost related to the implementation of GST
4.11 Awareness about composition levy
4.12 Change in purchase by customers after GST
4.13 Change in price of goods and services
4.14 Customer’s opinion about GST
4.15 Return filing
4.16 Difficulty in filing return
4.17 Average turnover before and after GST
4.18 Difficulty from the part of participants
4.19 Level of awareness about penalty
4.20 Awareness about different type of GSTR
4.21 Information about tax payment from authority
Figure No: Title Page no:
4.1 Awareness about GST
4.2 Opinion about GST
4.3 VAT or GST is beneficial
4.4 The success of replacement of VAT with GST
4.5 Improvement of Indian economy due to this new tax
regime
4.6 Awareness about SGST, CGST, IGST and UTGST
4.7 Ability of accounting system to handle GST
4.8 Satisfaction in current tax rate
4.9 Advice taken from GST consultants
4.10 Cost related to the implementation of GST
4.11 Awareness about composition levy
4.12 Change in purchase by customers after GST
4.13 Change in price of goods and services
4.14 Customer’s opinion about GST
4.15 Return filing
4.16 Difficulty in filing return
4.17 Average turnover before and after GST
4.18 Difficulty from the part of participants
4.19 Level of awareness about penalty
4.20 Awareness about different type of GSTR
4.21 Information about tax payment from authority
 CHAPTER-1
INTRODUCTION
CHAPTER-2
THEORETICAL
FRAMEWORK
 CHAPTER-3
LITERATURE REVIEW
 CHAPTER-4
DATA ANALYSIS AND
INTERPRETATION
 CHAPTER-5
FINDINGS, SUGGESTIONS
AND CONCLUSION
APPENDIX
 BIBLIOGRAPHY
Agarwal, D. K. (2017). GST and its Impact on Indian Management . IQSR Journal of Business and
Management , 26-30.

Anand Nayyar, I. S. (2018). A Comprehensive Analysis of Goods and Service Tax(GST) in India. Indian
Journal of Finance , 58.

Anitha, M. (2017). Impact of GST on Common Man. International Journal of Engineering and
Management Research .

Arpith Shailesh, D. T. (2016). A Study on Impact of Goods and Services Tax on indian Economy.
International Journal of Commerce and Mnagement Research , 76-80.

Bhattacharya, G. (2017). Evaluation and Implementation of GST in Indian Growth:A Study.

Bhawna Manyal, A. N. (2016). GST on e-commerce in retail sector. Annual International Seminar
Proceedings, (p. 1058).

Daniel, D. E. (2017). GST and its Impact in India. International Journal of Business and Administration
Research Review .

Dash, A. (2017). Positive and Negative Impact of GST on Indian Economy. Research Gate .

Dhanda, M. S. (2015). GST in India:a key tax reform. International Journal of Research Granthalaya, 3
(12), 133-141.

Dr.Ansuman Sahoo, S. A. (2017). Implementation and its Impact of GST on Industrial Sector:An Analytical
Study. International Journal of Innovative Research in Science,Engineering and Technology .

Lourdunathan, X. P. (2016). A study on implementation of GST in India:Prospectus and challenges.

Majeet Kharub, B. S. (2018). GST in India,Concept and SWOT Analysis. IAETSD Journal for Advanced
Research in Applied Science , 489.

Milandeep Kour, K. C. (2016). A Study on Impact of GST After its Implementation. International Journal
of Innovative Studies in Sociology and Humanities , 17.

Ms. N Ramya, M. S. (2017). GST and its Impact on Various Sectors. Journal of Management and Science ,
65.

R Lavnya Kumari, M. R. (2017). Impact of GST on Indian MSMEs. International Journal of Research in
Economics and Social Science , 334-348.

Rajwinder, K. (2017). GST:Its Impact on Services Availed by Consumers. International Journal of

Mnagement and Social Science .
S. Muthupandi, D. A. (2017). Awareness of Implementation of GST aAmong College Students in
Sivakashi. International Journal of Engineering Science and Computing .

Sankar, R. (2017). GST:Impact and Implications on various Industries in Indian Economy. Journal of
Internet Banking and Commerce .

Shefali, D. (2016). A Research Paper on Impact of GST on Indian Economy. Business and Economics
Journal .

Shettima, M. B. (n.d.). Impact of GST on the Indian Economy .

Shilpa, R. (2017). A Research Paper on GST and Impact of Indian Economy. International Journal of
Advanced Research nad Development , 209-212.

Subhamony Banik, A. A. (2017). GST in India :Impact and Challenges. IQSR Journal of Business and
Management , 07-10.

Sudip Banerjee, P. A. (2018). Impact of Gods and Service Tax After Implementation. Global Journal of
Mnagement and Business Research:B Economic .

V Vasudha Singh, K. S. (n.d.). Gst and its Impact on Common Man. IOSR Journal of Business and
Management .

Y Hemanth, D. B. (2018). Impact of GST on Retail Business in India. International Journal of Research in
Economics and Social Science , 691.

Yadav, A. (n.d.). Impact of GST on Indian Economy.

 QUESTIONNAIRE
Name :

Nature of the shop :

GSTIN :

1. Are you aware about the new tax regime Goods and Service Tax (GST)?
Aware Less aware
No awareness
2. What is your opinion about the implementation of GST?
Beneficial Less beneficial
 Not beneficial No opinion
3. Is VAT or GST more beneficial to you?
VAT GST
Both None
4. Do you think VAT is successfully replaced with GST?
Yes No
No opinion
5. Do you think that the new tax regime will improve India’s economy?
High improvement
Slight improvement
Low improvement
No improvement

6. Indicate your level f awareness with respect to the following;

Very less not
High high aware aware
SGST (State Goods and Service Tax)
CGST (Central GST)
IGST (Integrated GST)
UTGST (Union Territory GST)
7. Is your current accounting system able to handle GST?

Yes No

8. Are you satisfied with current tax rate?

 Satisfied
Less satisfied
Not satisfied
9. Have you taken any advice from GST tax consultants?
Yes No

10. Have you incurred any cost related to the implementation of GST?
Yes No
If yes, mark the appropriate portion;
a) Cost for implementing new software
b) Fee for GST consultants
c) Expenditure on appointing new staff for carrying the tax filing
d) Expense on GST education/training
e) Commission for outside agencies for filing return
f) Cost for compulsory auditing
g) Cost for billing
h) Others (specify)

11. Do you aware about the special scheme known as Composition Levy for
small tax payers whose turnover is up to 75 lakhs?
Yes No
12. Is there any change in the frequency of purchase by the customer after the
implementation of GST?
Purchase increased
Purchase slightly increased
No change in purchase
Purchase slightly decreased
Purchase decreased

13. In your opinion,is there any change in the price of goods and services
after GST?
no
Increased Decreased change
a) Grocery
b) Stationery
c) Textiles
d) Luxury
(jewellery, automobiles etc.)
e) Home appliances
f) Footwear
g) Medicine
h) Food
i) Electronics (Mobiles, Laptop etc.)
 j) Construction materials
k) Services

14. As a retailer you have better relationship with customer. So what’s their
opinion about GST? Is it beneficial to them?
Highly beneficial
Beneficial
Not beneficial
No opinion
15. When compared to VAT, is it easy for filing return?
Easy
Slight easy
Neutral
Difficult
Very difficult
16. Do you face any difficulties in filing return?

Yes No
If yes;
a) Inadequate software facilities
b) Fee for seeking assistance
c) Server complaints
d) Others (Specify)
17. What’s your average turnover before and after GST?

Before After
a) Less than Rs. 1,00,000
b) Rs. 1,00,000-3,00,000
c) Rs. 3,00,000-5,00,000
 d) More than Rs. 5,00,000

18. Do you face any difficulties from the part of participants in the
distribution channel?
Yes No

If yes;

a) Wholesale price increased

b) Commission charges increased
c) Increased transportation cost
d) Increased formalities
e) Delay in availability of stock
f) Others(Specify)

19. Indicate your level of awareness about the penalities for any defaults
under GST?

Very high
High
Neutral
Low
Very low

20. Indicate your level of awareness about different type of GST Returns;

Highly aware aware less aware not aware

GSTR1
GSTR2
 GSTR3
GSTR4
GSTR9
Others

21. Do you think authorities give timely and accurate information about tax
Payment?
a) Timely notification received
b) Tax payment is done without any notification
c) No notifications received

22. Any other suggestions to improve the present system of taxation?