HUMANITARIAN

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The ICRC works in more than 80 countries We hire a variety of skilled profession­
around the world, relieving suffering and als to provide agile and reliable logistical
carrying out a range of life­saving activ­ support. But working for the ICRC is not
ities in conflict zones, including: supplying like working in logistics anywhere else; it
food, safe drinking water, sanitation and entails:
shelter; providing health care; and help­ • coping with the challenges of poor,
ing to reduce the danger of landmines and damaged or destroyed infrastructure
unexploded ordnance. • managing unpredictable situations
• considering political and security issues
In all our work, logistics is vital: almost • working in rural and isolated areas
25% of our staff work in logistics and • reporting on our work to donors
their activities cover all segments of the • juggling multiple and simultaneous
humanitarian supply chain. The chart supply chains.
below illustrates what those activities are,
including those that contribute directly to Please read on to see some of the examples
the ICRC’s ultimate objective of delivering of career opportunities that might be right
relief to people in need. for you.
GENERAL LOGISTICS
We are in charge of overall supply chain
management for ICRC operations. Logis­
ticians at the ICRC are versatile – able
to work in a range of countries and at all
stages of the supply chain. Their respon­
sibilities include:
• overseeing, coordinating and
optimizing the flow of goods from
initial request to final distribution
• compliance with internal procedures
and best practices, as well as external
regulations
• managing and coordinating logistics
operations during emergencies.
Skills and experience
• Supply chain coordination
• Logistics operations set­up and
design
• Quality control
• Logistics data management
• Asset management
• People management
J. Schneider/ICRC
MEDICAL LOGISTICS
We are medical logisticians and
pharmacists.
Medical logisticians (a.k.a. med logs)
provide supply chain support (ware­
housing and/or dispatch) to our medical
operations staff.
Pharmacists are responsible for quality
assurance for pharmaceutical products
and provide support for our medical
operations staff and medical logisticians,
in accordance with internal standards
and specifications, as well as domestic
and international laws and regulations.
Skills and experience
• Quality assurance
• Specialized procurement
• Specialized storage
• Supply chain management
PROCUREMENT TRANSPORT, IMPORT AND
We carry out needs assessments and EXPORT
procure goods and services to meet
We transport goods in a manner which
operational needs. Procured goods range
is timely, cost-e�cient, reliable and
from food to essential household items,
safe. We adapt the means of transport to
from construction materials to telecom­
the operational challenges we encounter,
munication devices.
e.g. the lack of infrastructure, difficult
terrain and security issues.
We work within operational constraints
to meet our goals in a timely and cost-
We ensure smooth transit of all ICRC
e�cient manner, and in line with the
goods across borders, complying with all
ICRC’s procurement principles.
legal and regulatory requirements.

Skills and experience

We do so in order to achieve our object­
• Purchasing
ive: to reach people in need quickly.
• Market analysis and sourcing
• Supplier management
Skills and experience
• Contract management
• Transport
• Quality control
• Distribution
• Risk management
• Import
• Export

M. Abdullah/ICRC
Y. Khaweja/ICRC
WAREHOUSE
MANAGEMENT
We manage warehouses, which involves
quality control and the monitoring, han­
dling and storage of goods.
Warehouse management differs at each
ICRC delegation, owing to the climate
and conflict­situation.
FLEET MANAGEMENT
We manage the fleet of vehicles and
generators required by the ICRC to carry
out the organization’s work.
We ensure that vehicles and equipment
are suitable for the di�erent situations
in which we work, and that they help
keep staff safe, respect the environment
and safeguard the ICRC’s image.

Skills and experience

We provide training for all specialists in
• Warehousing
the field (drivers, mechanics, forklift and
• Specialized storage
crane truck operators).
• Quality control
• Inventory management
Skills and experience
• Vehicle technology
•
AIR OPERATIONS Workshop management and set­up
• Fleet management and set­up
MANAGEMENT • Carpool and dispatch
• Automotive maintenance and repair
We provide safe, reliable and efficient
on light and heavy vehicles
means of air transport for people and
• Driving licence
cargo to support the ICRC’s operations.

We carry out careful and strategic coord­

ination of hundreds of flights and air
drops, using ICRC planes, helicopters
and unmanned aerial vehicles.

Skills and experience

• Aviation safety/risk management
• Air operations management
• Quality assurance/audit
• Flight planning
D. Revol/ICRC
CUSTOMER ORDER
MANAGEMENT
We analyse, anticipate and optimize
supply chain management.
We enhance the delivery of goods, ser­
vices and information from supplier to
customer, balancing supply and demand.
This includes all phases from receiving
a request from the customer, providing
the necessary information to prepare
an order (i.e. specifications for pro­
curement), supply channels, delivery
methods, order follow­up and receipt of
the requested goods.
Skills and experience
• Customer service desk
• Inventory management
• Collaborative planning
• Forecasting
LOGISTICS SYSTEMS AND
BUSINESS INTELLIGENCE
We use business intelligence (BI) tools
to support the Logistics division in con­
solidating, processing and analysing data
related to supply chain management. We
create reports and dashboards which
provide essential information to support
decision-making and plans of action.
Our logistics systems provide support
at each step of the supply chain, in par­
ticular through the Entreprise Resource
Planning (ERP) system.
The ICRC’s operations are driven by
real-time data.
Skills and experience
• Data processing
• ERP supply module specialists
• Business intelligence and analytics
• Statistics
A. Gonzalez Farran/ICRC
 J. Schneider/ICRC
WHAT WE LOOK FOR WHAT WE OFFER
We are looking for people from different •• Challenging and meaningful work with
academic and technical backgrounds with a range of tasks and responsibilities
a range of qualifications, skills and experi­ •• Stimulating work internationally
ences, including: as part of multicultural and
•• graduate degrees, i.e. Supply Chain multidisciplinary teams
Management, Logistics, Procurement, •• A strong focus on learning and
MBA, MPA development
•• diplomas and certificates. i.e. •• A variety of internal career paths,
CIPS, APICS, CILT/FRITZ, DGR, both vertical and horizontal, with
Incoterms®rules, CFC progressive and steady growth in
•• language skills (English, French, responsibilities
Spanish, Arabic, etc.) •• Greater employability in international
•• IT skills, i.e. MS Office, ERP (where organizations and companies
applicable) •• Competitive salary and benefits
•• experience working in the area of package
supply chain management, preferably
internationally
•• leadership and people management
skills.
We help people around the world affected by armed conflict and
other violence, doing everything we can to protect their lives and
dignity and to relieve their suffering, often with our Red Cross
and Red Crescent partners. We also seek to prevent hardship by
promoting and strengthening humanitarian law and championing
universal humanitarian principles.

4317/002  08.2018  2000  Cover photo: H.A.M.S. Amal/ICRC

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© ICRC, August 2018