Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
NetUP.tv
Administrator’s Guide
Contents
1. Introduction - - - - - - - - - - - - - - - - - - - - - - - - 5
Intended audience - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5
Notation conventions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5
IPTV technology - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -5
NBS architecture - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6
NetUP.tv Overview- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -6
2. System Components- - - - - - - - - - - - - - - - - - - - 9
Bundling options - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -9
Streamer - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 10
Conditional Access System - - - - - - - - - - - - - - - - - - - - - - - - - - - 10
Video on Demand- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11
Middleware - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
Billing - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 12
STB Client - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 13
3. Basic objects and processes - - - - - - - - - - - - - - 15
Media content - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Services - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 15
Tariff plans - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
Customers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 17
4. United control center - - - - - - - - - - - - - - - - - - 19
Common elements - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 19
Middleware - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 21
Billing - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 30
nVoD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 43
TVoD - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 46
DRM - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 48
IPTV Core- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 49
Payment systems - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 50
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IPTV distribution - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 84
DVB adapters - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 85
IPTV - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 87
Set Top Boxes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 89
System administration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 92
System configuration - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 93
System status - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 98
8. STB setup - - - - - - - - - - - - - - - - - - - - - - - - 101
Updating STB firmware- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 101
Updating user theme - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 102
Amino AmiNET- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 104
D-Link - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 107
Teletec Mag-200 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 108
9. STB Client Interface - - - - - - - - - - - - - - - - - - - 111
Startup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 111
Common features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 113
Viewing TV channels - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 115
Viewing VoD- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 117
Listening to radio - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 119
Personal account- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 119
Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 120
Additional - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 122
10.STB Client Hotel Edition - - - - - - - - - - - - - - - - - 125
Preparations- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 125
Startup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 126
Common features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 127
Multimedia - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 129
Settings - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 130
Services - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 132
11.NetUP.tv Android client - - - - - - - - - - - - - - - - - 135
Startup - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 135
Common features - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 135
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INTRODUCTION 1
Intended audience
This manual is intended for IPTV service providers using the NetUP.tv solution. An overall
knowledge of TV broadcasting systems and IP networking is assumed. The document covers ba-
sic functionality of NetUP.tv, as well as the typical necessary actions during its startup, deploy-
ment, and operation.
Notation conventions
The following elements are emphasized in the text:
Terms (on first occurrence);
Interface strings;
Hyperlinks;
Inline code pieces and commands;
Code blocks;
Notes;
Warnings.
IPTV technology
As a rule, an IPTV solution includes components to execute the following tasks:
• Content receiving and processing;
• Content storage and delivery;
• Content encryption;
• Billing;
• System setting and management;
• Receiving and reproduction of the content at the client side.
The main advantages of IPTV include its interactivity and a number of additional services,
such as: video on demand, time-shifted TV, network personal video recorder, electronic program
guide, virtual cinema. IP protocol abilities allow to provide a number of interactive services be-
sides just transmitting the video content.
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NetUP.tv Overview
NetUP.tv is a complete headend solution incorporating the following services:
• Satellite, terrestrial and cable TV channels (streaming);
• Video on Demand (VoD);
• Virtual Cinema (nVoD, near Video on Demand);
• Network Personal Video Recorder (nPVR);
• Time Shifted TV;
• Middleware & interactive user interface for IP set-top boxes.
NetUP.tv includes all necessary systems components to provide TV, radio or video over IP
networks, all tightly integrated:
• Subscriber Management System;
• Billing System;
• Conditional Access System (CAS/DRM), protection against unauthorized access at different
levels;
• Interactive graphic interface for IP set-top boxes (STB client + Middleware server);
• Content source and management (DVB to IP gateways, MPEG encoders, VoD/nVoD servers).
Scalability is assured as all NetUP.tv elements are connected in a cluster architecture. All
software is developed on basis of NetUP Business Server (NBS), a robust development platform
designed to support client-server applications of any complexity.
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Introduction
Interactions of the system’s main components are shown on the figure below.
Server part
open content
multicast
IPTV
core
CAS Streamers
Billing
open content
multicast
Load balancer Middleware
encrypted content + keys
unicast
unicast
End users
STB
RTSP Hotel STB PC client PC client
MPEG-TS STB
NXT
NBT
Different protocols are denoted by links of different color. System servers mostly interact
with each other via NXT protocol, and with client devices via NBT. Multimedia content is dis-
tributed using MPEG-TS protocol.
All system servers must interact with the outside world solely through their eth0 net-
work interfaces.
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SYSTEM COMPONENTS 2
Bundling options
NetUP.tv may be supplied in the following configurations:
• IPTV Combine is a 1U server containing Middleware, Billing, VoD, and streamer, and
equipped with an LCD panel.
The corresponding firmware file is named firmware-combine.<version num-
ber>.<build number>.
IPTV Combine hardware configuration may include:
° two transponders, FTA channels only (deprecated option);
° one transponder with decoding support, i.e. having a CAM slot (deprecated option);
° two transponders, decoding supported (deprecated option);
° four transponders, decoding supported (IPTV Combine 4x, see figure below).
The conditional access modules must be put into the slots upside-down, i.e. having the
manufacturer logo on the bottom side.
Note also that a pair of CAM slots is located in a single orifice.
Streamer
NetUP's Streamer receives live satellite, terrestrial channels, or cable TV (DVB-S/DVB-S2,
DVB-T, DVB-C, RF, ASI). Analog TV or radio channels are handled by real-time MPEG encod-
ers built into the server. Received streams are multiplexed into MPEG Transport Stream and dis-
tributed via IP multicast.
NetUP's Streamer combines the functions of receivers, decoders, multiplexer, IP streamer,
and multicast router, all with single management interface. Depending on particular hardware
configuration, it may be fitted into either 1U or 4U rack-mount server. The 1U variety is equipped
with an LCD panel.
For more info on configuring a streamer, see Web interface on page 79 and (whether appli-
cable) LCD panel on page 77.
The Amino AmiNET 125 STB does not support content decryption.
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System Components
The server encrypts and controls IP streams, creates encryption keys and manages subscrip-
tions.
Video on Demand
NetUP's Video-on-Demand server is built on an industry-standard platform and supports over
100 concurrent non-encrypted streams (1000 subscribers at normal VoD peak take-up rate) at typ-
ical MPEG-2 compression rate of 4 Mb/s per stream. Both unicast and multicast modes are sup-
ported.
Server storage comprises four hot-swap SATA-II hard disks. The total HDD space in the stan-
dard configuration is 3 Tbytes or more than 700 movies in DVD quality. External data storage can
be connected where required.
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Middleware
User interface of the Middleware system supports the following services:
• TV channels;
• Radio;
• Video on Demand (VoD) with the functions of searching by name, filtering by genre, and
viewing annotations;
• Virtual Cinema (nVoD);
• Television on Demand (TVoD);
• Time-Shifted TV;
• Network Personal Video Recorder (NPVR);
• Electronic Program Guide.
NetUP's Middleware supports world leading IP set-top boxes: Amino, D-Link, Telergy, etc.
For normal operation of the Middleware and billing server, it must be working on the
round-the-clock basis. Turning it off at night would impede some low-priority service
tasks which are scheduled for that time.
For more info on Middleware system interface, see Middleware on page 21.
Billing
Billing system performs the following functions:
• subscriber database maintenance;
• rating of available services;
• creation and management of tariff plans;
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System Components
• creation of accounting documents;
• access cards management;
• financial reporting.
Billing system can be integrated with any third-party system controlling services of other
types, like Internet access, VoIP, etc.
For more info on billing system interface, see Billing on page 30.
STB Client
Graphical user STB interface of NetUP.tv is designed with the use of native API, which pro-
vides an advantage in performance as compared to the browser-based interfaces.
NetUP.tv is compatible with set-top boxes of the following vendors:
• Amino Technologies (www.aminocom.com) – recommended option;
• Teletec (http://www.teletec.com.ua);
• D-Link (www.dlink.com);
• Telergy (www.telergy.eu);
Support of set-top boxes of other vendors can be implemented on demand.
Setup and following usage of STB Client are described in more detail in STB Client Interface
on page 111.
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Media content
A media content is a system object containing record on some multimedia data source, which
may be a file or a stream. Media content may get united into media groups, and also may be in-
cluded (as a part of a group or separately) into various services of the corresponding type.
Interface for working with media content is described in Middleware: Media content on
page 22. Creation of media content of different types is described in Creating TV or TVoD con-
tent on page 55 and Creating VoD or nVoD content on page 59.
Services
A service is a system object containing a price definition and regulations for charging. TV,
TVoD, VoD, NVoD, and Radio special services also include access to groups or to separate items
of media content of corresponding types (see Content access on page 16). Besides that, the sys-
tem may use general services not linked to any content, and one-time bonuses (which are, in fact,
services with negative price, so they replenish the user’s account when attached to it).
Services may be either one-time or periodic, which affects their price definition (see Service
price on page 15) and charging logic (see Charge-off details on page 16). Bonuses may be only
one-time.
Interface for working with services is described in Billing: Tariff plans on page 33 (for those
included in tariff plans), and in Additional services on page 34 (for the separate ones).
Attachment of se rvices
Content-related services, as well as bonuses, may be attached to customers only as a part of
tariff plans. Services not linked to any media content may be attached either within tariff plans or
separately.
Tariff plan services may get attached to customers automatically upon attachment of their
parent tariff plans (this is the case if the Mandatory flag in the service properties is on), or may be
bought and paid for by the customers voluntarily.
S er vi ce p ri ce
The currency of the service price is selected upon creation of a service. Price of one-time ser-
vices is defined in currency units. Price of periodic services is defined in currency units either per
day or per month (which is also selected upon creation, together with the currency). The details
of price calculation are given in Service cost on page 17.
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Tariffication type
Periodic services are characterized by the Tariffication type parameter, which is selected
among the following options:
• Daily prepaid implies that after service attachment the customer is charged till the end of day,
and then is charged daily for every next day;
• Periodic prepaid implies that after service attachment the customer is charged till the end of
month, and then is charged monthly for every next month;
• Full prepaid implies charging for the entire duration at once. Incompatible with the tariff
plans which are attached forever (see Tariff plans on page 17).
VoD and NVoD services not attached by default are sold for a fixed time span (see STB Client
Interface: Viewing VoD on page 117) and charged for in a Full prepaid manner. The actual
charge-off occurs at the moment of service attachment.
When a price of a service is changed, given that the said service has already been attached to
some users, by the end of the accounting period the total charge-off is recalculated so as to apply
the new price retroactively to the entire lifetime of the service. At that, either the extra charge-off
is performed, or the sum of the next regular charge-off is reduced, depending on the sign of the
change in price. Basically, this is to be done if the price has been set erroneously from the very be-
ginning. Otherwise, i.e. if one has to adjust price at a certain moment, the service itself should be
detached from all relevant users and replaced with the new one, providing the same content for a
different price.
Charging may be affected by the blocking of the client’s account, see Personal accounts on
page 18.
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Tariff plans
A tariff plan is a set of services of various types that may be attached to a customer for some
time span (maybe forever).
Tariff plan having “forever” instead of the ending date can not contain services with
tariffication type “Full prepaid”.
At the end of the accounting period the customers may switch the attached tariff plans on
their own (see STB Client Interface: Personal account on page 119), given that the old and new
plans are compatible by the roles.
Interface for working with tariff plans is described in Billing: Tariff plans on page 33. Cre-
ation and editing of a tariff plan is described in Creating a tariff plan on page 66 and Editing a
tariff plan on page 67.
Customers
A customer is a system object containing record on an end user of the services provided and
charged for by the NetUP.tv.
The set of customer’s properties depend on its type, which may be Individual, Legal, or Sole
proprietorship. A client of the type Individual or Sole proprietorship may have one or several
persons; customer of Legal type may be linked to one or more legal entities, which are in turn
linked to one or more persons each. Every legal entity and every person may be linked to a bank,
may have up to three addresses and an arbitrary amount of contacts.
Interface for working with customers is described in Billing: Customers on page 31. Cre-
ation of a new customer record and subsequent operations with it are described in Creating a
user on page 62, Attaching a tariff plan on page 71, Changing a tariff plan on page 72, and Mak-
ing payment on page 75.
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Settlement accounts
Settlement accounts are created automatically for various operations. Depending in the type
of operation, a settlement account may have one of the following Types:
• Payment opens when a payment is made;
• Debt opens after balancing on closing the accounting period, if negative balance is revealed;
• Credit opens when a credit limit is changed;
• Default opens for all other kinds of operations, including charge-offs.
Summary balance of all settlement accounts (considering the currency exchange rates for
corresponding dates, in case if the accounts are in different currencies) is equal to the balance of
the personal account.
The settlement account closes after the payment is depleted or the debt is covered.
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Common elements
Connection window
The connection window shows up on starting the united control center. It allows the selection
of the system to connect to. The set of systems accessible via control center depends on its ver-
sion. In particular, the restricted version of control center that is distributed with streamers con-
tains only IPTV Core and Streamer.
In the bottom part of the connection window there are login and password fields for connec-
tion. Normally these parameters do not have to be entered manually, since the control center, once
installed properly, already contains them.
When several instances of the united control center are running simultaneously (even
if they refer to different systems, and even if some of them are mere connection win-
dows not yet connected to anything), only the settings and parameters of the last
closed instance are saved.
The top menu, the left pane with quick links, and the bottom status string displaying current
server time, server address, and connection status, are visible and accessible from any interface
page.
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System
• Open connection opens the Connect to server window.
• Exit closes the UCC window.
Plug-ins
• Open opens any of the windows in the current interface.
• Set default module sets any of the windows in the current interface as default.
• Set hot keys sets key combinations for quick access to any window of the current interface.
• Edit properties for plug-ins sets some internal properties for the current system.
These internal properties may have a crucial influence upon the NetUP.tv, hence any
operation with them require thorough understanding of their nature and of possible
consequences. Improper actions may render the whole system inoperative.
• Show plug-in info shows info about the loaded plugins.
Options
• Time zone selects the current time zone.
Help
• Help contents gives a brief description of the given interface.
• About shows version info.
Left pane
Left pane of any interface provide quick links to main pages of this interface grouped by the
sort of entities they deal with. Besides that, the interface may include some auxiliary pages which
are not accessible via the left pane, but rather would open in a response to some actions on the ba-
sic pages.
Some pages are included redundantly in several interfaces for convenience (e.g. Media con-
tent may be found in Middleware and in Billing as well).
General features
The basic interface pages contain lists of entities (content items, users, tariff plans, etc.) with
a number of features for each entity.
Columns of the tables can be reordered by drag-and-dropping. Their width may also be ad-
justed by dragging the column borders. The representation of particular columns may be
switched on or off via the context menu item named Columns. As a rule, the default settings im-
ply that all possible columns are displayed.
Records in the list may be ordered by any column via clicking on the column header. Repeat-
ed clicking on the same column header reverses the search order.
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Middleware
The Middleware system has only one group of pages called Media which contains interfaces
to media groups, media content, media streams, and playlists.
Media
Media groups
Media group is intended to collect together items of media content in order to effectively im-
prove group operations with them (such as to add to the tariff plan or to set a price for). Maximum
number of media groups in the system is limited to 64.
The Media groups page displays the list of existing groups together with their parameters.
The show/hide settings for particular parameters may be tuned via the Columns item
in the context menu.
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The Add and Remove buttons for operations with media groups are available. Ed-
iting of groups is performed directly on the same page.
The attribution of content to either group can be performed via the Billing interface (see Bill-
ing: Media content on page 35). Creation of an example media group and dealing with it are de-
scribed in Creating a media group on page 61.
Media content
Media content is a record about a single unit of content (TV or VoD) which may be referred
to in respect to the customers’ tariff plans. The Media content page displays the list of existing
content units together with their parameters.
The Filter collapsible pane provides a way of filtering by name. There is also a drop-
down list for selection by group.
The media content state is emphasized by color, with green for Active, blue for Setting up
and yellow for Obsolete.
The Add button opens a page called New media content (page 26). Edit opens Edit
media content (page 26). Remove deletes the selected content without opening a special
page. The Program schedule button opens a page of the same name, see Program schedule
(page 27).
Creation of media content of different types is described in Creating TV or TVoD content on
page 55 and Creating VoD or nVoD content on page 59.
Media streams
Media stream is a record about a certain IP address or a pool of addresses from which a
streamer is broadcasting content into an IP network. Normally it has to be associated with some
media content.
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The Filter collapsible pane provides a way of filtering by string search in all fields. The
The Add , Edit , and Remove buttons for operations with media streams are
available. New media streams are created directly on the same page. Edit opens the page Me-
dia stream program (page 28).
The creation of media stream is described in Creating a media stream on page 57.
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Playlist editing
On this page you may create a new running-line announcement or edit an existing one.
Each announcement has a name, one or more scheduled appearances, and one or more con-
tent lines. Once the appearance time approaches, all lines are shown consecutively one after an-
other. Every line lasts on the screen for as long as specified by its duration.
If two announcements partially overlap, the latter one starts in its due time and the
former one is cut short. If the two are scheduled to start at the same time, the resulting
behavior is unpredictable.
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Content lines may be added with Add , edited with Edit or by double-clicking, and
deleted with Remove . To move lines around, use Up and Down arrows.
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Plugin properties not covered by this document are normally not to be changed.
Customers
Customers are records containing information about particular users together with their per-
sonal data and provided services.
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The show/hide settings for particular parameters may be tuned via the Columns item
in the context menu.
Personal acounts
This page contains the list of personal accounts. For each account the following parameters
are presented:
• Account number;
• Access card number (hidden by default);
• Customer login;
• Tariff plan name;
• Current balance;
• Payments;
• Charges.
Double-clicking on a line in the list opens the Personal account information page for the
customer owning the selected account.
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• ID (hidden by default);
• Name;
• State.
The Add , Edit , and Remove buttons for operations with tariff plans are avail-
able. Add opens the New tariff plan page. Edit opens Edit tariff plan (page 42).
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The Add and Remove buttons for operations with additional services are available.
Editing of services is performed directly on the same page.
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Media
Media groups
The read-only list of media groups is added to the Billing interface to provide quick access to
the information on existing groups and the types of content included in them. Creation of media
groups is performed via the Middleware system (see Middleware: Media groups on page 21),
while the attribution of media content to groups is made via Billing (see Media content below).
Media content
The Media content page lists the existing media content units, like Middleware: Media con-
tent on page 22, though read-only. The context menu has an extra item named Edit groups which
open the Media content groups page.
Finance
Currency rates
The Currency rates page provides an interface to enter the exchange rates for predefined cur-
rency pairs to be used in internal calculations.
Securi ty
Security group of pages deals with the access cards. Access card is an SSL certificate intend-
ed to establish an encrypted connection with Middleware server, as well as for the authorization
and identification of the user. Access cards are generated automatically upon creation of personal
accounts.
Access cards
This page displays the list of existing access cards together with their parameters.
The show/hide settings for particular parameters may be tuned via the Columns item
in the context menu.
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The Filter collapsible pane provides the options of filtering by name, by term of validity,
or by state.
Active access cards are emphasized in the list with green background color.
Activation codes
This page contains the list of activation codes, with the ability of generating new ones (see
Generating activation code on page 73). Once generated, the new code is given status Active.
After having been used by some STB, status changes to Used. A card may not have multiple ac-
tive codes simultaneously.
Activation requests
This page contains the activation requests counter grouped by IP address. After multiple at-
tempts to activate a card with wrong code, further attempts from the same IP may be blocked (see
Resetting activation requests counter on page 74).
Reports
Reports
On this page you may compose various reports. Report type is selected from a dropdown list
containing the following values:
• Report on charge-offs;
• Report on connections;
• Report on payments.
Time span covered by the report is also selected from a dropdown list and may be on of the
following:
• Current day;
• Yesterday;
• Manually.
If the latter option is chosen, the starting and ending dates of the report have to be entered
manually.
Accounting periods
This page contains the list of accounting periods. For each period, the numbers of settlement
accounts acting during that period, as well as those opened and closed during it, are presented.
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Auxiliary pages
Customer info
This page contains interface for viewing and editing personal information of the selected cus-
tomer.
New payment
This page contains interface for making a payment to the selected client’s account.
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Personal accounts are created by the New button below the list of existing accounts. To
close an account, select the corresponding item (Close personal account) in the context menu.
Tariff plans are attached and detached by the buttons New and Remove below the
list of activated tariff plans. When a plan gets detached, it stays in the list, but its end date changes
to the current date. If a new plan is attached to an account already having a plan, the old plan gets
detached automatically.
• Reverse entry opens the Reversing entry page for the selected account.
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Management button opens the Personal account management page for the selected cus-
tomer.
Reversing entry
This page displays charge-offs from the selected personal account for the given accounting pe-
riod. Any particular entry may be reversed, or edited post factum.
Financial statement
This page contains a financial statement for the selected customer. In the top of the page there
are dropdown lists for selection of the client and the accounting period, and also the Receive but-
ton that composes the report .
The report is split in several parts, each on a separate collapsible pane:
• Personal account balance shows opening and closing balance of the account, as well as the
difference between the two.
• Settlement accounts contains the listing of settlement accounts which were active during the
selected period.
• Tariff charges contains the information on provided services, including:
° Since (starting time);
° Till;
° Name;
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Customer equipment
This page contains interface for introducing particular pieces of hardware associated with the
selected customer, as well as editing their parameters. Once the customer in question is assigned
with a periodic service with its Hardware management option switched on, the hardware man-
agement script(s) will be run on particular events, such as addition or blocking of the service.
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Roles of the tariff plan may be set only by editing (see Edit tariff plan below), but not
upon creation.
Each service included in the tariff plan has a number of parameters, some of them common
for all types of services, others type-specific:
• ID;
• Service name (for content-free services);
• Media content name (for content-related services);
• Price of the service (see Services: Service price on page 15);
• Tariffication type that defines when the client is charged (see Tariffication type on page 16);
• Mandatory flag that enables automatic attachment of the service (see Attachment of servic-
es on page 15);
• Blockable flag that enables the service to get blocked when so is the client’s account (see
Customers: Personal accounts on page 18);
• State of the service (Active or Setting up).
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Including the media content into the group is described in Creating a media group on
page 61.
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Media
Media groups
The read-only list of media groups is added to the nVoD interface to have the quick access to
the information on existing groups and the types of content included in them. Complete interface
to media groups belongs to the Middleware system (see Middleware: Media groups on page 21),
while the attribution of media content to groups is made via Billing (see Billing: Media content
on page 35).
Media content
The read-only list of media content is added to the nVoD interface to have the quick access to
the information on existing content. Complete interface to media content belongs to the Middle-
ware system (see Middleware: Media content on page 22).
Media streams
Media stream in VoD context is a record about a certain IP address or a pool of addresses
from which nVoD content is transmitted into an IP network.
The interface for handling media streams in the nVoD system is similar to that in the Middle-
ware system, see Middleware: Media streams on page 23.
Virtual cinema
Virtual cinema lists the days during the two-week sliding window (by default, covering the
present week and the one after it), displaying the number of movies and shows for each day, as
well as the number of shows currently running.
The and buttons scroll the viewing window one week forward or backward, corre-
spondingly; opens the calendar to jump to arbitrary date, and restores the window to the
default position.
Pressing the Edit button or double-clicking on the record in the list opens the Schedules
page for the given day.
Setting up broadcast schedule is described in the example Setting up nVoD program sched-
ule on page 60.
Play control
The Play control page contains the list of IP addresses appointed for broadcasting. For each
address the following information is given: name of the content to be broadcast, its type (VOD or
NVOD) and current state (Running or Stopped). The context menu contains a specific item Stop
by which the broadcast on the given address may be forcibly interrupted.
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Auxiliary pages
Schedules
Schedules page contains the list of movies to be shown during the particular day. For each of
the movies the following information is listed:
• Film name of the movie (selected from a dropdown list);
• First show time when the first show starts;
• Shows timeshift is the time delay between the two show starts;
• Shows total is the total number of shows per day;
• Last show is the starting time of the last show (calculated automatically);
• State is the state of the show.
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The context menu of this list contains the following specific items:
• Display shows opens the Cinema shows page (see below);
• Copy schedule from copies the schedule from the selected day;
• Prepare broadcast for selected record appoints IP addresses for multicasting the selected
record and changes its status from New to Prepared;
• Prepare broadcast for selected record does the same to all records.
The chart in the bottom part of the window displays the number of simultaneous shows per
hour. As a record is being edited, the chart reflects the changes on the fly.
Cinema shows
Cinema shows page lists the prepared shows for the given day. For each show it contains:
• Film;
• Show number (for the given movie);
• Since;
• Till;
• Broadcast address (appointed automatically).
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Media
Media groups
The list of media groups similar to that in the Middleware interface (see Middleware: Media
groups on page 21) is included in the TVoD interface to have the quick access to the information
on existing groups and the types of content included in them.
Media content
The list of media content similar to that in the Middleware interface (see Middleware: Media
content on page 22) is included in the TVoD interface to have the quick access to the information
on existing media content.
Media streams
The Media streams page displays the list of existing media streams similar to that in the Mid-
dleware interface (see Middleware: Media streams on page 23).
The Add , Edit , Remove , Receiving, and Dumping buttons for operations with
media streams are available. The last one may be active or disabled, depending on the current
state of the stream.
Pressing Edit , Receiving, Dumping, or double-clicking on the list item opens the Media
stream dumping page (see below).
Dumping control
The page contains summary interface for recording of media streams grouped in the follow-
ing blocks:
• Records contains the list of all streams being recorded. For each one the following informa-
tion is presented:
° Media content;
° Media stream address;
° Size of record file(s);
° Record starting time;
° Record finishing time.
• Setting, Info, Control, Statistics contains interface to the selected stream similar to that on
the Media stream dumping page.
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Media
Media streams
The Media streams page displays the list of existing media streams together with their pa-
rameters. The list of parameters include:
• ID;
• Owner;
• IP;
• Port;
• Media Content;
• Type;
• Protocol;
• State;
• Since;
• Till.
The Filter collapsible pane provides an option of filtering by string search. There are
also dropdown lists for filtering by stream type or by the state of the associated content.
Pressing Add opens the New media stream page. Pressing Edit , Receiving, Broad-
casting, or Encryption opens the Media stream encryption page.
Setting up the encryption of a media stream is included in Setting up stream encryption on
page 57.
Auxiliary pages
New media stream
The New media stream page contains interface for entering the parameters of a new media
stream.
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IPTV Core
Left menu of the IPTV Core system consists of a single group named Cluster which contains
the list of NetUP.tv components together with their status.
Cluster
Cluster systems
The Cluster systems page contains the list of NetUP.tv systems. For each system the follow-
ing parameters are presented:
• License number;
• System name;
• Server address;
• Server port;
• Type (function of the particular component in the cluster);
• Connection state (connected / not connected).
The License parameters collapsible pane at the bottom of the page displays limitations spe-
cific to the particular system, which are listed below.
• Billing: Maximum number of personal accounts.
• Middleware: Maximum amounts of simultaneous connections of PC clients and STB clients.
• VoD and TVoD: Maximum amount of simultaneous sessions.
• DRM: Maximum amount of simultaneously encrypted streams.
• Streamer: Maximum number of RF and DVB-S adapters.
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Settings
External payment systems
This page contains the list of external payment systems.
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The Receive data pane contains controls for selecting payments by the following criteria:
• System type (ID of the system which has processed the request).
• Query type (payment precheck, new payment, revoked payment, unknown, or all).
• State:
° All states;
° Processed;
° Error.
• Time of payment.
• Filtering by text search. Filter mode may be set via the context menu as one of the following:
° All words;
° Exact phrase;
° Any word.
After pressing Select, a list of matching payments will appear. Each payment is described
with the following parameters (note that some columns may be hidden by default):
• ID of the payment in the database.
• Processed event ID in the database.
• Payment ID (external ID of the payment, if applicable).
• Payment number (external number of the payment, if applicable).
• Identifier of the personal account to which the payment is made.
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USAGE EXAMPLES 5
This chapter contains typical scenarios of NetUP.tv usage (in addition to the general descrip-
tion of the UCC interface pages which is given in United control center on page 19). All actions
are performed via the interfaces of United Control Center (UCC) which itself is installed as de-
scribed in the first example Installing the UCC on page 53.
Initial setup of the NetUP.tv solution generally includes the following operations:
• Creation of content (see Creating TV or TVoD content on page 55, Creating VoD or nVoD
content on page 59, and Setting up nVoD program schedule on page 60);
• Creation of users (see Creating a user on page 62);
• Creation of tariff plans (see Creating a tariff plan on page 66 and Editing a tariff plan on
page 67);
• Activation of tariff plans (see Attaching a tariff plan on page 71 and Changing a tariff plan
on page 72);
• Making payments (see Making payment on page 75).
Before downloading the united control center, you have to upload (see License on
page 95) the security.tgz file obtained via the personal cabinet.
2. Start the installation by running the iptv-ucc-install.jar in one of the two ways:
° double-click on the file,
or
° in the folder containing the file, execute
java -jar iptv-ucc-install.jar
Language of the UCC installer, as well as that of the UCC itself, is set according to the
current system locale.
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The Middleware server must be used as DNS server since it resolves the default sys-
tems’ symbol names to correct IP addresses. If a different DNS server is used, it must
be set up to resolve the .iptv zone to the Middleware address, and also to include it in
the list of default suffixes for substitution.
5. Start the united control center by running the control.center.se.jar file in the in-
stallation directory. A Connect to server window will appear.
6. On the first launch enter the address of the configuration file. The address will be saved, so
on the subsequent launches this step will be skipped.
7. On the first launch select the system to connect to. The selection will be saved, so on the sub-
sequent launches this step will be skipped.
8. If you want to change the configura-
tion file, press the link in the Sys-
tems configuration block and enter
the new address.
If you want to select another system,
press the link in the System <Name>
block and select the new system
from the list.
9. Press Log in. The control interface
window will open.
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Usage examples
If the interface would not load and the error message “Can’t load keystore. Please check key-
store file and password” appears instead, download the security.tgz file from the client’s
personal cabinet on www.netup.tv, upload it to the system’s web interface (see License on
page 95), and then download and install the united control center anew (see step 1).
Context menu of any table contains the Columns item via which the user may hide or
reveal any column individually.
4. Specify the following parameters of the media con- Figure 32. TV media content creation.
tent being created:
Field name Value
Staff name Leave default: iptv-middleware
State Active
Type TV
Code Leave default (assigned automatically).
Name Name of the new content
Description Annotation for displaying in the client STB interface (see STB Client
(Optional) Interface: Viewing TV channels on page 115)
Genre (Optional) Genres of the media content (a list with an option of multiple choice)
Image (Optional) Image related to the channel content (scaled to 100 by 140 px)
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6. Create the schedule of telecasts or make sure it is properly created automatically, as de-
scribed in Setting up telecasts program schedule on page 56.
7. Create a media stream of TV type in the Middleware system as described in Creating a me-
dia stream on page 57.
8. To bind the newly created content with the certain channel transmitted by the streamer:
8.1. Select from the list the media stream just created and press Edit . The Edit media
stream page will show up.
8.2. In the Media content column select the newly created TV content.
It is recommended to leave the Till date at its default value (forever) in order to ensure
that it is not coming while the content is still in use. The user’s rights to view the con-
tent are normally constrained by means of other interfaces.
8.3. Press Apply . Now the new TV content is bound with the media stream you need.
9. Set up the encryption of the stream (see Setting up stream encryption on page 57).
10. If the content is intended for TVoD service, set up its recording, as described in Setting up
stream recording on page 58.
Further likely appropriate actions are described in the examples Creating a media group on
page 61 and Creating a tariff plan on page 66.
Usage examples
As a rule, this action is a step of TV content creation (see Creating TV or TVoD content, step
6 on page 56), though may be performed independently later as well.
3. In the filter pane above the list press TV or NVOD , depending on the type of
streams you intend to create.
4. If creating a stream for TV:
5.1. Press Add . The stream pool creation window will show up.
5.2. Enter the IP address and port for the pool being created.
5.3. Press Add.
Figure 35. Stream
pool creation.
6. Press Apply . New media stream or a pool will be created.
As a rule, this action is a step of content creation (see Creating TV or TVoD content, step 7
on page 56 and Creating VoD or nVoD content, step 8.2 on page 60).
3. Select the stream just created and press Edit or Receiving, or just double-click on it.
The Media stream encryption tab will show up.
4. Select the proper input and output interfaces from the
dropdown lists (if some interfaces are missing, add
them as described in Adding new network interface
on page 76) and press Receiving. As the channel
starts receiving, the Broadcasting button turns ac-
tive. Figure 36. Media stream encryption.
5. Press Broadcasting. As the channel starts broadcasting, the Encryption button turns active
and the chart below starts to display the media stream bitrate.
6. If you want to encode the stream, press Encryption.
As a rule, this action is a step of TV content creation (see Creating TV or TVoD content, step
9 on page 56).
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Usage examples
4. Select the incoming interface from the dropdown list (if the required interface is missing,
add it as described in Adding new network interface on page 76) and press Receiving. The
Record button will turn active, and the bitrate plot will start to appear under Statistics.
5. Press Dumping. The TVoD content will start recording, while the recorded portion will be
made available to the clients in the TVoD section of the STB interface. The size of record
files, as well as the graphical representation of time span(s) covered by the record, will be
displayed under Information.
As a rule, this action is a step of TVoD content creation (see Creating TV or TVoD content,
step 10 on page 56).
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The number of streams should be at least equal to the number of shows per day plus 1.
Following likely appropriate actions are described in the examples Creating a media group
on page 61 and Creating a tariff plan on page 66.
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Usage examples
4. Select the line corresponding to the day you need to set the shedule for, and press Edit .
The Schedules tab will appear.
While setting up program schedule, you may receive a warning concerning insuffi-
cient number of media streams. In this case create more streams of type nVoD, as de-
scribed in Creating a media stream on page 57.
8. Press Apply to save the record just entered. The record will be given the status New.
9. Right-click on the record just created and select the context menu item named Prepare
broadcast for selected record. The record’s state will change to Prepared.
As a rule, this action is a step of nVoD content creation (see Creating VoD or nVoD content,
step 8.1 on page 60).
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Content with type VOD may be put into groups of both VOD and NVOD types.
Following likely appropriate actions with the newly created media group are described in the
example Creating a tariff plan on page 66.
Creating a user
Below is a model pattern of creating a new user (AKA customer), which may be customized
to meet particular circumstances.
1. Start the Billing system interface from the UCC (see Billing: Customers on page 31 for in-
terface description).
2. On the left pane open the Customers group and select Customers. The Customers tab with
the list of existing customers will show up.
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Usage examples
5.2. Enter Login, Password, and an arbitrary comment for the new user. Set the group mem-
bership. Press Next.
5.3. Enter the client’s passport data (optional) and press Next.
5.4. Enter the client’s registration address and press Next.
The Arbitrary address option on this and other steps implies entering the address in
a free form. If Address book is selected instead, the address is entered in a structured
form with existence checking.
5.5. Enter the client’s actual address or select the option Use registration address. Press
Next.
5.6. Enter the client’s mailing address or select another option to use one of the already entered
addresses. Press Next.
5.7. Enter the client’s bank details. Press Apply.
Below is the list of legal abbreviations you may encounter among the parameters:
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Usage examples
The scripts are located at /netup/iptv_billing/python/plugins/ and
called on the following events:
* block_hardware.py – service blocking (i.e. when the user is blocked, if the ser-
vice is set as Blockable);
* unblock_hardware.py – service unblocking;
* install_hardware.py – service activation;
* uninstall_hardware.py – service deactivation.
Log file of the scripts is located at /netup/log/python.log.
The most likely following action with the newly created user is described in the example At-
taching a tariff plan on page 71.
If you want to alter the customer’s personal data, select the customer’s name in the list and
press Edit .
Note that double-clicking on the customers list (unlike most other lists) does not open
the corresponding Edit page. Instead, it opens the Personal account management
page (see Billing: Customers on page 31).
The most likely following action with the newly created user is described in the example Cre-
ating a personal account on page 65.
4. Press Add under the list of customer accounts in order to add new account to the list
(initially empty).
5. Use the dropdown list in the Currency column to select currency for the newly created ac-
count.
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The most likely following action with the newly personal account is described in the example
Attaching a tariff plan on page 71.
3. Add new tariff plan. The New tariff plan tab will ap-
pear.
4. Enter the tariff plan name.
Figure 48. Creating tariff plan.
5. In the Roles field select one or several roles from the drop-
down list.
6. Add to the plan content items (see Adding content to a tariff plan on page 69), content
groups (see Adding content groups to a tariff plan on page 69), additional services (see
Adding services to a tariff plan on page 70) and/or bonuses (see Adding bonuses to a tar-
iff plan on page 71), according to your choice. It is recommended to add TV, VoD and nVoD
content via groups.
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Usage examples
Editing a tariff plan
Below is a model pattern of editing a tariff plan.
1. Start the Billing system interface from the UCC.
2. On the left pane open Tariffication and select Tariff plans. The Tariff plans tab will show up.
3. Select the plan you intend to alter and press Edit . The Edit tariff plan tab will appear.
4. In the State dropdown list change the tariff plan state to Setting up.
While in the Active state, the tariff plan is not editable (all interface elements on the
page are disabled).
7. If needed, add to the plan some content items (see Adding content to a tariff plan on
page 69), content groups (see Adding content groups to a tariff plan on page 69), addition-
al services (see Adding services to a tariff plan on page 70) and/or bonuses (see Adding
bonuses to a tariff plan on page 71).
If some media content belongs to two or more different groups which attempt to set dif-
ferent price for it, you will notice question mark in the newly created list next to the
price of this item. By right-clicking on the question mark, you may specify which of the
tariffs is to be applied for this particular item (by default, the lower-price one is as-
sumed).
8. If needed, alter some items in the tariff plan and press Apply to save the changes.
9. If needed, remove some services as follows:
9.1. Change the State of the item in question to Setting up.
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10. Change the tariff plan State to Active and press Apply to save the changes.
Removal of tariff plan also requires preliminary changing its state to Setting up, and is pos-
sible only for a plan that has never been activated. If the tariff plan is or was used (i.e. associated
with some user), it can not be removed by conventional means.
Usage examples
Adding content to a tariff plan
To add content items one-by-one (i.e. if the media content is not gathered into groups):
1. In the Billing system interface, open the New tariff plan or Edit tariff plan window.
2. If you are editing an existing plan, set its State to Setting up and save changes.
3. Unfold the group corresponding to the media type of your choice (VoD services, TV servic-
es, etc.)
Note that the content with unchecked Mandatory option may be bought (and hence ac-
tivated) by the user later. See STB Client Interface: Viewing TV channels on
page 115 for details.
As a rule, this action is a step of Creating a tariff plan on page 66 or Editing a tariff plan on
page 67.
Note that each table containing a column for price or price-per-period is also
equipped with a context menu item named Units that displays a list of currencies. If the
currency you intend to use is absent, expand the list as described at Adding new cur-
rency on page 73.
7. Press Generate services. Every content item in the group will be assigned the given price
and added to the tariff plan.
As a rule, this action is a step of Creating a tariff plan on page 66 or Editing a tariff plan on
page 67.
It is possible as well to assign to the user some additional services not included in any
tariff. See Attaching a tariff plan, step 5 on page 72.
As a rule, this action is a step of Creating a tariff plan on page 66 or Editing a tariff plan on
page 67.
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Usage examples
Adding bonuses to a tariff plan
To include bonuses to a tariff plan:
1. In the Billing system interface, open the New tariff plan or Edit tariff plan window.
2. If you are editing an existing plan, set its State to Setting up and save changes.
3. Unfold the Accruals group.
4.1. Press Add under the Tariff plans list to add a new line to the list (initially empty).
4.2. Select the tariff plan from the dropdown list. (The plan should be created beforehand as
described in Creating a tariff plan on page 66.)
4.3. Set the Start date and End date values for the tariff plan, or leave the default values
(“now” and “forever”, correspondingly).
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5. If you want to add some additional services not included in the tariff plan:
While the tariff plan is enabled, it is impossible to set up another plan covering the
same or overlapping time span.
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Usage examples
3. Select the word currencies row and press Edit . The Editing Property window will ap-
pear.
4. Add the three-letter ISO 4217 codes of one or more currencies to the list by selecting them
from dropdown list in the last line.
5. Press OK to save the changes.
6. Press Close to close the Properties for plug-ins window.
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3. Press Add in order to add a new line to the list of activation codes.
4. In the newly created line under the Access card number enter the number of access card
which needs to be activated.
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Usage examples
4. Set the Counter value to 0.
Making payment
To view the IPTV content, a user must have above-zero balance. Below is a model pattern of
making a payment.
1. Start the Billing system interface from the UCC.
2. On the left pane open the Customers group and select Customers. The Customers tab will
show up.
3. Select the customer to whom you intend to
make a payment and press Make payment
button (or a similar context menu item). The
New payment page will show up.
4. If the selected customer has several accounts
associated, selected the necessary one via the
dropdown menu.
Figure 56. Making payment.
5. Enter the amount of payment.
6. Select the payment currency, if applicable.
Now the services included in the customer’s tariff plan are available for use. Operations that
might be required in the future are listed in the examples Editing a tariff plan on page 67 and
Changing a tariff plan on page 72.
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2. Select the string available_interfaces row and press Edit . The Editing Property win-
dow will appear.
3. Enter the name of the new interface to the last string (initially empty).
4. Press OK to save the changes.
5. Press Close to close the Properties for plug-ins window.
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LCD PANEL 6
To set up the NetUP’s server equipped with LCD panel, do the following:
1. Plug the network and power cables into the device.
2. Switch power on. You shall see Starting... on the LCD panel.
3. Use the LCD manager for the initial setup of the system.
LCD manager provides a convenient way to monitor the CPU and LAN interface load
on the device front panel, as well as to assign IP addresses to network adapters.
Statistics screen
The software contains two statistics screens. The
first and principal is the screen that lists the amount of
traffic through the network adapters. Lower line of the
screen presents the total rate of incoming and outgoing
Figure 58. LAN monitor.
traffic separated by “/”.
Pressing Up switches to the CPU load screen. First
number is the total CPU load. Three subsequent num-
bers give, correspondingly, the portions of CPU load
related to user tasks (u), system tasks (s), and awaiting
Figure 59. CPU usage monitor.
data from the peripherals (w). Pressing Down switch-
es back to the traffic statistics screen.
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WEB INTERFACE 7
Introduction
Web interface is intended for setting up various server parameters of NetUP.tv servers and
STB clients.
Left pane of the web interface remains visible on every page and contains the following
groups of links:
The composition and the very presence of particular interface pages and entire groups
may depend on the hardware configuration of the server and on the access privileges
of the administrator currently logged in.
1. Contents group (present only on Middleware servers):
° Television (page 80) for the TV content descriptions management;
° Video (page 81) for the VoD content descriptions management;
° Languages (page 81) for the management of languages used for content descriptions;
° Advertising messages (page 82) for the management of advertising messages;
° EPG (page 82) for importing EPG;
2. Virtual cinema group (present only on nVoD servers):
° Schedule (page 83) for setting up nVoD content shows;
° Broadcasting streams (page 83) where the media streams usage data are listed;
3. IPTV distribution group (present only on IPTV Core servers):
° Video processing (page 84) for controlling IPTV content distribution;
° Master storage (page 84) where the media content items are listed;
4. DVB adapters group (present only on streamers):
° DVB adapter (page 85) to control the streamer itself
(by the number of adapters);
5. IPTV group (present only on streamers):
° Billing (page 87) for integration with third-party billing;
° Multicast to unicast (page 87) to control the retranslation of selected multicast streams
via unicast;
° SNMP (page 88) for setting up SNMP;
6. Set Top Boxes group (present only on Middleware servers):
° STB management (page 89) for setting up firmware upgrades for STVs and for manual
adjustment thereof;
° Styles (page 91) to control IP STB client user style;
° Translations (page 91) to control IP STB interface language;
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Contents
Television
This page contains the list of TV content. For each content item the following actions are pos-
sible:
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Web interface
• By clicking the Rename button you may enter the channel name in all languages available;
• By clicking Settings you may enter the multicast broadcast address or the URL for unicast
transmission, and also upload the channel logo (from a local file or a remote URL; scaled to
standard size upon loading).
V id e o
This page contains interface elements for entering the multi-language descriptions and logos
for VoD content, in a manner similar to that on Television page.
Languages
On this page you may alter the list of system languages used when entering content descrip-
tions on the Television and Video pages.
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On each show all messages are scrolled on the screen one by one, in the same order as they
are presented on this page. Each message stays on the screen for the certain period of time which
is specified during its creation and also displayed in the list. The messages in the list are capable
of drag-and-dropping by the handle for reordering.
EP G
On this page an EPG in XMLTV format may be uploaded from a local file or from an FTP or
HTTP URL.
In the latter case, from that point on the EPG will be updated from the same address according
to the customizable schedule (by default, weekly).
Uploading the EPG by FTP is done in active mode, which has to be supported by the
router, in case if the NetUP.tv server is connected to internet via NAT.
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Web interface
Once EPG is imported, the list of channels is revealed so that their internal IDs may be set.
Virtual cinema
Schedule
This page contains interface for managing nVoD shows. All shows within a three days frame
are listed in the table. The frame itself may be moved by the means (and within the bounds) of
calendar, which covers the forthcoming week. For every nVoD content item there is a list of
scheduled shows for each day, or the symbol, if there are no shows yet. Pressing or a link
of an existing show lets you to enter or edit the schedule of shows for the day, which is given in
a form of the following three parameters: starting time of the first show, total number of shows
and interval between them. For each day within the frame, the table also contains statistics of
shows, including their total number and the maximum number of simultaneous shows.
Broadcasting streams
This page contains the list of subnets used to issue IP addresses for multicast transmissions,
and also the statistics of free and used streams.
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Master storage
This page contains the list of VoD servers. The View button next to the server name opens the
Video Storage Content page for the corresponding server, which displays the list of uploaded
media content files.
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Web interface
DVB adapters
This group contains pages for controlling DVB adapters, one for each adapter.
Adapters and CAM slots on the backplate of the actual NetUP streamer are numbered
bottom-to-top, as shown below.
Figure 73. Adapters and CAM slots arrangement on the rear panel of NetUP streamer.
DVB adapter
Each adapter-controlling page contains several groups of interface elements.
DVB-S adapter
At the top line of the page there are signal level monitor and the five adapter state indicators:
• SIGNAL denotes presence of the signal (red means no signal);
• CARRIER denotes presence of the carrier frequency (red means no carrier);
• FEC denotes error correction;
• SYNC denotes synchronization with the signal;
• LOCK means that the adapter has locked on the signal and is decoding it successfully.
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Note that stopping a service would stop transmitting video stream to network from this
adapter.
CAM
• CAM state (shown in the group header) is the state of the CAM (Active / Stopped).
• Mode switches the encryption mode between Usual and DRE crypt.
• Supported CAS is the list of supported conditional access systems.
Menu button opens the popup window with CAM settings.
If there is no CAM on this adapter, the group header switches to “No CAM” and the group it-
self is empty.
Channels
This group contains the list of received programs. For each program it contains:
• ID of the program;
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Web interface
• Program name (by clicking the link program parameters are shown, including the ONID and
channel name);
• Media content related to this program (or <no content> link if there is none; by clicking the
link, a new media content may be created);
• PIDs of audio, video, and auxiliary streams.
By clicking the link a popup window shows
up where individual streams may be switched
on and off (this may be relevant for channels
with multiple audio tracks);
IPTV
Billing
In case you are using a third-party billing rather than the original component from NetUP, this
page contains an input field for its IP address.
Multicast to unicast
On this page any multicast channel may be retranslated as unicast.
Once configured, the retranslated channel gets accessible by the URL http://<server
address>:8180/stream?ip=<channel IP>&port=1234. Meanwhile, the com-
plete list of retranslated channels and their addresses is available at http://<server
address>:8180/channels as an XML file of the following format:
<?xml version="1.0" encoding="UTF-8"?>
<channelLists>
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SNMP
This page contains the list of communities entitled to make SNMP requests. For each com-
munity the corresponding view and IP address are provided. Communities may also be added or
removed. A MIB file describing the available information can be downloaded on this page.
The NetUP’s MIB file contains a template for the variables which are listed below, with ex-
planation.
For each CPU in the system:
• netupCpuIndex is the CPU number;
• netupCpuLoad is the CPU load level;
• netupCpuTemp is the CPU temperature.
For each data storage in the system:
• netupStorageIndex is the storage number;
• netupStorageDevice is th path to the storage (for example, "/dev/sda1");
• netupStorageMountPoint is the mounting point of the storage (for example, "/mnt/hdd");
• netupStorageFilesystem is the file system of the storage;
• netupStorageBlockSize is the block size on the storage;
• netupStorageFragmentSize is the fragment size on the storage;
• netupStorageSize is the storage size;
• netupStorageFree is the free space on the storage.
For the system as a whole:
• netupMemPhisTotal is the total memory size;
• netupMemPhisFree is the free memory size;
• netupMemPhisBuffers is the buffer size;
• netupMemPhisCached is the cache memory size;
• netupMemSwapTotal is the maximum size of the swap file;
• netupMemSwapFree is the free space within the swap file;
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Web interface
• netupStbClients is the number of connected STB clients;
• netupPcClients is the number of connected PC clients;
• netupTotalClients is the total number of connected clients.
To request all available parameters, download the MIB file, pass it to the SNMP daemon, and
run the following command:
snmpwalk -v2c -c netuptest 10.1.0.77 NETUP-MIB::netup
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Web interface
S ty l es
Styles page contains the list of user styles for IP STBs.
Once uploaded, the new style becomes available for selection via the Styles screen of the
STB client interface as described in STB Client Interface: Settings on page 120.
Translations
Translations page lists interface localizations (language packs) for IP STB interface in a man-
ner similar to that of styles on the Styles page, with Add / Compile / Remove options. New lan-
guage packs may be created as described in Updating user theme on page 102. Once uploaded,
the new language pack becomes available for selection via the Languages screen of the STB cli-
ent interface as described in STB Client Interface: Settings on page 120.
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Backup
This page provides control interface for system backups. Create button creates an archive in
*.tar.bz2 format containing system settings; also, an automatic backup is made every day.
Existing backup files together with their creation dates are listed in the table. Delete button next
to a file removes it.
Power Management
This page contains Reboot and Shutdown buttons. Whenever the server needs to be reloaded
or shut down, this should be done exclusively by means of these controls; abnormal termination
may lead to system failure.
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Web interface
Update
This page lists the uploaded firmware files together with their uploading dates, build num-
bers, and possible actions.
This page allows to update the NetUP.tv firmware. To do that, upload the new firmware file
to the server via FTP (login: update; password is similar to the server administrator password, see
Security on page 97), refresh the page to reveal it in the list, and press Install.
Firmware files of incompatible versions may be falsely interpreted as corrupted. In
particular, this is the case for the firmware files of version 1.6 once the system has been
upgraded to version 1.7.
System configuration
Date and time
Date and time page contains the interface for setting the time zone.
In the NTP servers section one may add or remove the NTP servers to synchronize with.
New items get added to the end of the list.
The Status column lists the current status of the servers:
• Failed if the last sync attempt has failed;
• Sync if the sync has been performed successfully;
• Reserved if this time server has not been used yet.
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F i d el i o
This page contains interface for entering Fidelio parameters, including:
• Fidelio IP address;
Port number for connection to Fidelio is hardcoded as 5010 and must be set up ac-
cordingly in Fidelio itself.
• Housekeeping password (to be entered by hotel personnel on the Hotel info screen, see STB
Client Hotel Edition: Services on page 132);
• Welcome page;
• Info page.
• Extra files containing auxiliary files for these pages (images and CSS).
The welcome and info pages are displayed on the client’ STBs, correspondingly, as Welcome
and Hotel info screens. Welcome page is a HTML file that may contain templates
@FIRST_NAME@, @MIDDLE_NAME@, and @LAST_NAME@, which get replaced by the
parts of the client’s full name before display. Info page is just a HTML file. Both may exist in
multiple language versions, which may be uploaded or deleted on this page.
The images and style files included in the pages should be referenced via a handler script
rather than directly. For example, once you have uploaded tip.png into Extra files, its local
URL for using in HTML is:
extra.php?file=tip.png
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Web interface
Lice nse
This page contains interface for uploading the security.tgz file (so-called license ar-
chive), which is required for working with STBs and the admin interface. This file has to be
downloaded from the client’s personal cabinet on www.netup.tv after installation of the system
(unless preinstalled as factory default) and afterwards downloaded anew upon each update of the
system’s components.
The license archive must be uploaded prior to the downloading of the united control
center (see Files on page 92).
Once the license archive is uploaded, this page displays detailed license information, includ-
ing the date of validity, list of optional components, and the limitations thereof.
Networ k
Network page gives the full list of installed network adapters together with their state.
Network connectors on the front panel of NetUP streamer are marked as follows:
On the panel 1 2 3 4 5 6
In the web interface eth0 eth1 eth2 eth3 eth4 eth5
Figure 88. Network adapters arrangement on the front panel of NetUP streamer.
The Add VLAN button opens a popup window of virtual adapters’ settings (see VLAN win-
dow on page 96).
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The address assigned for the eth0 interface is used for the component’s interaction
(see Connections on page 98) and thus is absolutely crucial for the system’s opera-
tion. It can never be deleted.
VLAN window
To create new virtual LAN interface based on the
selected physical interface, enter VLAN ID and press
Add. A new VLAN with a name composed of the
physical LAN’s name and the ID will be created.
To remove a VLAN, press Delete VLAN in the
corresponding row.
Using the newly created VLAN may require
some tuning on the UCC side, see Usage examples:
Adding new network interface on page 76. Figure 90. VLAN window.
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Web interface
Routing
This page features the system routing table.
Securi ty
This page contains interface for changing the ac-
cess passwords, namely the server admin password
and the cluster admin password. To do so, type the
new password twice in the New Password and Re-
peat Password fields of the corresponding form and
press Update.
Server admin password is used for SSH and FTP access (see Update on page 93 and
Creating VoD or nVoD content on page 59). Cluster admin password is used by the
web interface and by the control center (see Installing the UCC on page 53).
S er vi ce s
This page lists existing system components (Middleware, Billing, etc).
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System status
About
This page displays the version number of NetUP.tv and build numbers of individual systems.
Connected clients
This page contains the list of all connected clients, including STBs and PCs. Address and
state of each client are shown in the list.
Connections
This page displays the addresses and status information for all systems of NetUP.tv (includ-
ing individual STBs). For each one, it also lists the other systems with which this one interacts.
For this host’s system, the addresses of other connected systems are links to the interface by
which they may be changed, either manually or by automatic address discovery.
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Web interface
S to r age
This page summarizes the disk space usage info.
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STB SETUP 8
STB firmware update is done automatically, once the NetUP firmware is installed and the up-
date distribution system is set up (see Updating STB firmware). The firmware update parameters
and interface for controlling the STBs directly are accessible via the corresponding pages of the
web interface (see STB management on page 89).
STB client theme (style and language settings, including images, interface text, etc.) may be
updated and uploaded to user STBs. The guidelines for altering and uploading of style and lan-
guage files are given below (see Updating user theme). Use the web interface (see Styles and
Translations on page 91) to upload the modified user style and language files to the server. Up-
loaded files may be selected and installed to a particular STB via the STB interface itself (see
STB Client Interface: Settings on page 120).
The firmware development tools, as well as the means of downloading firmware to the STBs,
should be requested from the manufacturer.
2. Set up the Middleware server to send the updates by the corresponding multicast addresses.
This is done via the web interface, see STB management on page 89;
3. Start up the STB while connected to network with a DHCP server;
4. If the STB would not upgrade automatically (which may be the case with the third-party
firmware), send the explicit command to do so. This is also done via the web interface, see
STB management on page 89.
The DHCP server, among other duties, informs the STBs about the IP addresses that the firm-
ware updates come from. STBs of various models (or at different steps of upgrade) may require
different updates and, consequently, must be recognized by their ID strings and directed to differ-
ent IP addresses. The example dhcpd.conf distributed by NetUP contains a number of sec-
tions related to different STBs.
Normally the Middleware server is configured to provide the DHCP service. When using a
third-party DHCP server, one should copy all the needed sections to its config file.
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Note that each user-altered theme is bound to the firmware of particular build, and
needs to be updated together with it.
The archives for upload must contain only the fixed list of files with predefined case-sensitive
names. Themes with altered folders structure would be rejected by the system.
The folders inside the style archive include color, font, image-set, and menu, which
all must be located at the archive root. New style refers to one particular resolution, which is
specified during uploading. Some files may be missing; those would be substituted with their ver-
sions from the default theme for the given resolution. Extra files, if any, would be ignored.
The downloaded style archive by itself does not conform to the folder structure re-
quirement (it contains an extra upper-level folder). Hence it is unfit for uploading as
a new style, until edited manually.
Changing image
To change one of the interface images:
1. Download and unzip style-source.zip.
2. Find the image file you intend to change by browsing through the images in the subfolder of
image-set intended for the desired resolution.
3. Replace the file in question with your custom image, which must have similar size in pixels
and similar name.
4. (Optional) Remove all unmodified style files.
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STB setup
5. Create a .zip archive with the contents of the style folder and download it to the server (see
Styles: Compile on page 91).
Changing color
To change the interface colors:
1. Download and unzip style-source.zip.
2. Find the color descriptions in the style file for the desired resolution (see color/*.ini):
editable_background="white"
highlight_background="#3366cc"
title_background="#4d697c"
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STB setup
Finally, when the upgrade is over (or if it was not needed from the very beginning),
match if (option vendor-class-identifier
="Aminoaminet110fisys")
or ((substring( option vendor-encapsulated-options, 2, 9)
="aminet110")
and (substring(option vendor-encapsulated-options, 13,5)
="fisys"));
the AMINO.address and AMINO.port parameters are not set; instead, the STB is provid-
ed with the time zone setting for further work:
vendor-option-space AMINO;
option AMINO.timezone="MSK-3MSD-4,M3.5.0/2,M10.5.0/2";
}
Manual setup
Network parameters
The network parameters which are normally set by DHCP (see External DHCP settings on
page 104) may be also entered manually for an individual STB, together with some other param-
eters. To do that, connect to the STB via telnet and set the following parameters using the
libconfig-set command:
libconfig-set NORFLASH.DHCP N
libconfig-set NORFLASH.IPADDR 10.1.2.3
libconfig-set NORFLASH.NETMASK 255.255.255.0
libconfig-set NORFLASH.GATEWAY 10.1.2.1
libconfig-set NORFLASH.DNS 10.1.2.1
libconfig-set NORFLASH.TIME_SERVER 10.1.2.1
libconfig-set NETCONF.DOMAIN iptv
Telnet access to STBs is protected by a password which may be reset remotely, see
Password on page 107.
Here the NORFLASH.IPADDR and NORFLASH.NETMASK parameters refer to the STB itself
and may be set arbitrarily, NORFLASH.GATEWAY must correspond to the gateway IP address,
while NORFLASH.DNS and NORFLASH.TIME_SERVER must be set to the IP address of Mid-
dleware server.
The following four parameters contain the IP addresses and ports of multicast delivery of the
two parts of firmware. Exact names of parameters may vary for different STBs. Below is an ex-
ample for Amino AmiNET110:
libconfig-set NORFLASH.MULTICAST_BOOTSTRAP_GROUP 225.50.50.50
libconfig-set NORFLASH.MULTICAST_BOOTSTRAP_PORT 11111
libconfig-set NORFLASH.MULTICAST_UPGRADE_GROUP 225.50.50.51
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Time zone
Time zone may be also assigned by running the libconfig-set command via telnet. The
NORFLASH.TIME_ZONE parameter should be set to time zone in any of the following formats:
• Posix time zone name (Europe/London);
• Common abbreviation (GB-Eire);
• Full Posix specification (GMT0BST-1,M3.5.0/01:00,M10.5.0/02:00).
STB setup
• "letterbox" (4:3 aspect ratio, letterbox presentation mode);
• "widescreen" (16:9 aspect ratio);
• "ignore" (stretch image to the screen).
Subtitles
To turn on subtitles wherever they are available, use the following command:
libconfig-set NORFLASH.SUBTITLES "Y"
The command argument must contain a two-letter language code according to ISO639.
Password
Password required for the telnet access to an STB may be changed with the use of the
STBremoteconf utility installed on the Middleware server. The command is to be called as
follows:
STBremoteconf <IP address of STB> CHANGE-PWORD <username>
When executed, this command will prompt you to enter the new password.
D-Link
Forced update
If the automatic multicast upgrade fails for any reason, connect to the STB by telnet and start
the mcup program (having previously copied it to the STB, if necessary). This program will per-
form firmware update by downloading the new version from the multicast address
226.1.2.5:1000.
Manual setup
Update
In case if the STB does not accept the update, either request the instructions from the vendor,
or use the following (though not verified by vendor) method:
1. Start a telnet connection to the STB;
2. Copy the /proc/mtd and /proc/meminfo files to any location outside of /proc;
3. Unmount /proc;
4. Make /proc writable;
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to autodetect resolution.
Output signal type is set by the OUTPUT_CHANNEL variable, which may take one of the fol-
lowing values:
• SD_CH_COMPOSITE
• SD_CH_COMPONENT
• SD_CH_SVIDEO
Teletec Mag-200
Manual setup
If the network parameters can not be set via DHCP, it is possible to set them manually via an
ssh connection. To do that, start the STB while connected to a network with some DHCP server.
The manufacturer’s firmware uses login root and password 930920. The NetUP version uses lo-
gin root and password root2root.
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STB setup
Set the parameters using the following command:
fw_setenv <parameter> <value>
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Startup
At first launch the user is prompted to enter the activation number. On subsequent launches
the authorization is performed automatically.
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If the selected style does not match the TV’s physical resolution, then the style selection
screen will also appear on the next launches, until a proper style is set.
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On Amino AmiNET 130 STBs working via HDMI the output resolution may be set up
manually, see Manual setup on page 105.
After authorization and primary selection of style and language (these steps are skipped on
subsequent launches) one of the user interface screens will show up.
If screen locking password is set up in the system (see Settings on page 120 for setting and
unsetting the password), the lock screen will appear first, prompting the user to enter this pass-
word for unlocking.
In case if the STB is physically disconnected from the network, it boots into the offline mode.
This can be verified by the Not connected line in the Middleware address field on the Network
Information screen (see Settings). To switch to the normal mode, restore the network connection
and reboot the STB.
Common features
The menu with partially transparent background is superimposed over the playing content
and can be enabled or disabled by pressing Menu button of the remote control panel.
Interface screens are split into several sections. The tree menu placed at the left is shared by
all screens. As a rule, the remote control buttons Up and Down serve to switch between menu
items of the same level, while Right and Left are used to switch between menu levels and open
the selected menu item. Other remote control buttons may possess specific meanings which are
described on each screen separately.
When the screen contains a list of content items of some kind, one of which is currently play-
ing, this content is marked in the list with the sign (or maybe, or , if the reproduction is
paused or stopped).
Textual information, whenever required, may be entered by means of the virtual keyboard,
which is revealed or hidden by pressing the Rec button of the remote control panel. Use the ar-
rows and digit keys to navigate the keyboard. Repeated strokes of the same digit key selects the
letters from the column below it in a cyclic order, akin to typing on a cell phone. Case shift is
made by the ABC/abc buttons of the virtual keyboard. Cyrillic layout option is also provided
(ru/en).
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The replay is controlled by video buttons of the remote control panel. VoD content may be
fast-forwarded with the speed up to 128x, or rewind with the same maximum speed. TV content
may also be paused or scrolled fast (a feature known as Time-Shifted TV) if the given channel is
recorded (see TVoD on page 46).
When a video content with multiple audio tracks is playing, pressing the yellow function but-
ton switches between the tracks in cyclic order.
Regardless of the menu state, whenever a video content starts or stops playing or rewinding,
a status bar appears on the screen. It also may be summoned by the blue function button while the
menu is hidden.
When a VoD content is playing or rewinding, the status bar also displays its present position
and total length.
When a TV content is playing, the status bar also contains TV program for the given channel.
In playing mode the status bar disappears automatically after some delay. In other regimes it
stays on the screen until hidden by the red function button.
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Favorite screen lists selected channels with the options of viewing and removing from the fa-
vorites.
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Detailed program guide for the highlighted channel is shown in the bottom part of the screen.
Current and future programs are marked with . Finished programs are marked with . By
pressing OK the focus switches to the bottom part of the screen. In this regime one may schedule
a switch to any program (also by pressing OK; if the program has already started, the switch oc-
curs immediately) or a notification (by pressing the green function button). Programs associated
with scheduled switches or notifications are marked in the list with symbols or , corre-
spondingly. The complete list of all scheduled events is available on the Scheduler screen (see
Additional on page 122).
Initially the screen displays the program for the current hour. By pressing Right/Left the pro-
gram for other moments in the future may be retrieved. There is also an option of switching to
records. In this regime Right and Left buttons provide the way of navigation between different
time instants in the past. Available TVoD records are marked with , non-recorded programs are
denoted .
TV groups screen lists available groups of TV channels, if the user’s tariff plan contains any,
and provides the functionality of enabling and disabling those of them which are not enabled by
default. When a TV group is enabled, it remains so until disabled explicitly. Immediately upon
enabling the group the user’s account is charged for the rest of the current month, and then in due
time it is charged for each subsequent month.
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To order a movie, one may use the Order by group, Order by genre and Order by name
screens, each listing content items included in the user’s tariff plan (see Creating a tariff plan on
page 66).
The description of the highlighted movie is shown in the bottom part of the screen.
To order the highlighted movie, press OK. The user’s account is charged for the service upon
presssing OK, the movie becomes available for viewing immediately thereafter, and remains so
for the subsequent 24 hours.
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Once ordered, the movies become available in the Available seances screen.
When a movie is selected, its program schedule appears (see Setting up nVoD program
schedule on page 60), including the already started shows. Once a show is selected, the sched-
uled switch to it is set up. If the selected show is already running, the reproduction will start im-
mediately.
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Personal account
The interface of account options consists of three screens, namely Information, Replace tar-
iff plan, and Financial report.
Information displays the current tariff plan, card validity period, balance, and credit.
Replace tariff plan provides the interface for switching to another tariff plan by selecting it
from the list. The list is composed of tariff plans that overlap by roles (i.e. have some roles in
common, see Editing a tariff plan, step 6 on page 67) with the current one.
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Financial report displays the financial report, i.e. the history of payments and expenses.
Settings
The Settings interface consists of the following screens.
Security screen contains the interface for setting, changing, and unsetting various passwords:
• Unlock password. Once set, this password is required to start the STB interface after each
hardware reboot.
• Financial password. Once set, it is requested before every finance-related operation, like
buying content, changing the tariff plan, etc.
• Parental password. Once set, it is requested for gaining access to an adult content (this prop-
erty of the content is derived from its genre attribution).
To unset any password, change it to empty string.
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Styles screen contains the list of available custom user styles for STB interface. See Web in-
terface: Styles on page 91 for uploading user styles).
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Additional
Scheduler screen displays the list of scheduled events, including switches, notifications, and
alarm clocks. An alarm clock event may be set up on this very screen. At scheduled time it
switches TV on at top volume.
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Preparations
To use the STB client integrated with a hotel property management system, an associated cus-
tomer for each room in the hotel should be created in IPTV Middleware. The said customer must
have the following properties:
• Customer’s type is set to Individual;
• Customer has no associated persons (instead, a person is created automatically on the client’s
check-in and removed on check-out);
• Customer has one and only one personal account, whose ID is equal to the room number;
• Customer’s account is permanently blocked (it is intended to be unblocked automatically on
the client’s check-in and blocked again on check-out);
• Account has no credit (i.e. its credit is set to 0);
• Account has been attached to a tariff plan (see the requirements below) at some moment in the
past, but is detached now.
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Startup
At first launch the user is prompted to enter the activation number. This is normally done by
the service personnel upon installation of the system. From then on, the authorization is per-
formed automatically.
If the activation number has been entered incorrectly for 10 times, further attempts
will be blocked and the requests counter should be reset as described in Resetting ac-
tivation requests counter on page 74.
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Welcome screen is actually a web page located on the Middleware server. It is man-
aged via the web interface (see Web interface: Fidelio on page 94) and may exist in
multiple language versions.
Client’s name and language are communicated to the STB client by the hotel PMS. Language
may be changed by the client afterwards (see Settings on page 130).
On subsequent launches, one of the user interface screens will show up. If screen locking
password is set up in the system (see Settings on page 130 for setting and unsetting the pass-
word), the lock screen will appear first, prompting the user to enter this password for unlocking.
In case if the STB is physically disconnected from the network, it boots into the offline mode.
This can be verified by the Not connected line in the Middleware address field on the Network
Information screen (see Settings). To switch to the normal mode, restore the network connection
and reboot the STB.
Common features
The menu with partially transparent background is superimposed over the playing content
and can be enabled or disabled by pressing Menu button of the remote control panel.
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The replay is controlled by video buttons of the remote control panel. VoD content may be
fast-forwarded with the speed up to 128x, or rewind with the same maximum speed. TV content
may also be paused or scrolled fast (a feature known as Time-Shifted TV) if the given channel is
recorded (see TVoD on page 46).
When a video content with multiple audio tracks is playing, pressing the yellow function but-
ton switches between the tracks in cyclic order.
Regardless of the menu state, whenever a video content starts or stops playing or rewinding,
a status bar appears on the screen. It also may be summoned by the blue function button while the
menu is hidden.
When a VoD content is playing or rewinding, the status bar also displays its present position
and total length.
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In playing mode the status bar disappears automatically after some delay. In other regimes it
stays on the screen until hidden by the red function button.
Multimedia
TV channels screen lists all channels available according to the user’s tariff plan (see Creat-
ing a tariff plan on page 66). The program guide for the highlighted channel is shown in the bot-
tom part of the screen. The reproduction starts after selecting an entry and pressing OK.
TV groups screen lists available groups of TV channels, if the user’s tariff plan contains any,
and provides the functionality of enabling and disabling those of them which are not enabled by
default. When a TV group is enabled, it remains so until disabled explicitly. Immediately upon
enabling the group the user’s account is charged for the rest of the current month, and then in due
time it is charged for each subsequent month.
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When a movie is purchased, it becomes available for viewing immediately after pressing OK,
and remains so for the subsequent 24 hours. The user’s account is charged for the service at the
very moment of pressing OK. Ordering a movie will require a financial password, if it is set (see
Settings on page 130).
Settings
The interface of this group consists of four screens.
Information displays the current tariff plan, card validity period, and balance.
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Security screen contains the interface for setting, changing, and unsetting various passwords:
• Unlock password. Once set, this password is required to start the STB interface after each
hardware reboot;
• Financial password. Once set, it is requested before every finance-related operation, like
buying content, changing the tariff plan, etc.;
• Parental password. Once set, it is requested for gaining access to an adult content (this prop-
erty of the content is derived from its genre attribution).
To unset any password, change it to empty string.
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Services
Bill displays the financial report, i.e. the history of payments and charges for the hotel servic-
es, not limited to the IPTV-related ones. Moreover, it provides an option of self-checkout.
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Scheduler screen displays the list of scheduled events, including switches, notifications, and
alarm clocks. An alarm clock event may be set up on this very screen. At scheduled time it
switches TV on at top volume.
Internet screen (present only on Amino AmiNET 130) implements basic functionality of a
web browser.
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Hotel info is actually a web page located on the Middleware server. It is managed via
the web interface (see Web interface: Fidelio on page 94) and may exist in multiple
language versions.
Upon pressing Rec on this screen, STB client requests the housekeeper’s password and then
opens a service screen where a housekeeper may specify the status of the room.
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Startup
To start the application, select and press its icon on the Android home screen.
At first launch the user is prompted to enter the activation number. On subsequent launches
the authorization is performed automatically.
If the activation number has been entered incorrectly for 10 times, further attempts
will be blocked and the requests counter should be reset as described in Resetting ac-
tivation requests counter on page 74.
After authorization (this step is skipped on subsequent launches) the user interface main
screen will show up.
Common features
The menu with partially transparent background is superimposed over the playing content. It
may be summoned by pressing Back button of the remote control panel, and vanishes automati-
cally once a new film or a TV channel is selected and starts playing.
The contents of the menu is placed at the left. As a rule, the remote control buttons Up and
Down switch between menu items, while Right and Left are used to switch between alternative
screens (wherever applicable). To open the selected menu item, press OK. To return to the upper
level, press Back.
Textual information, whenever required, may be entered by means of the Android virtual
keyboard.
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TV channels
TV channels screen lists all channels available according to the user’s tariff plan (see Creat-
ing a tariff plan on page 66). The program guide for the highlighted channel is shown in the right
part of the screen.
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Program guide
The Program Guide screen displays the program of telecasts when available (it may originate
from the streamer or may be entered manually by the administrator, see Setting up telecasts pro-
gram schedule on page 56).
Program names that would not fit into the corresponding table cells are scrolled automatically
for convenient viewing.
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on the right. Purchased movies are marked in the list with the sign. Upon selecting a pur-
chased movie and pressing OK it starts playing. If the selected movie is not purchased yet, press-
ing OK opens a special screen with trailer playing in a small window, prompting the user to buy
the movie.
On the alternative screens there are lists of movies that belong to a particular group or genre,
each with the same functionality of purchasing and viewing.
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Tariff plan change provides the interface for switching to another tariff plan by selecting it
from the list. The list is composed of tariff plans that overlap by roles (i.e. have some roles in
common, see Editing a tariff plan, step 6 on page 67) with the current one.
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PC CLIENT 12
PC client is an application for PC that covers the functionality of an STB client running on an
STB attached to TV.
For correct operation of the system the Middleware server must be used as its DNS
server. If a different DNS server is used, it must be set up to resolve the .iptv zone to
the Middleware address, and also to include it in the list of default suffixes for substi-
tution.
The installer of the PC client should be downloaded from the client’s personal cabinet at
www.netup.tv (go to Files, then look for “IPTV PC Client win32”).
On first launch the program requests
the activation code.
Common features
All settings and content selection are performed in the main window of the program. Video
content, on the other hand, is reproduced in a separate window, which also contains the corre-
sponding controls and is capable of switching to full-screen mode.
The interface elements are grouped into several tabs, namely:
• TV;
• VoD;
• Radio;
• Market;
• Playlists;
• Settings.
The main menu containing the list of tabs always stays on the left and is accessible from any
tab.
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On the right there is a list of all channels available according to the user’s tariff plan (see Cre-
ating TV or TVoD content on page 55, Creating a tariff plan on page 66).
Refresh button refreshes the list of channels. Add to playlist add the selected chan-
nel (or channels, as the list supports multiple selection) to an existing or new playlist.
The following viewing regimes are available for the list:
• List mode shows just the list without any extra info;
• Show TV program also shows the TV program for the selected channel;
• Show channel description also shows the description of the selected channel.
Pressing Play or double-clicking on a list item starts playback of the selected TV content
(see Playback window on page 144).
Double-clicking on a TV program item starting in the future causes cyclic change between
Switch to and Notify states; double-clicking on a telecast in the past starts playing TVoD, if
the said telecast has been recorded.
VoD
This tab contains the interface for selecting and viewing VoD content.
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PC Client
On the right there is a list of available content. Movies may be added to palylist. Once a con-
tent item is selected, its description appears below. Pressing Order opens the Market tab
where more movies can be ordered. Pressing Play or double-clicking on a list item starts
playback of the selected video content (see Playback window on page 144).
Radio
This tab contains the interface for selecting and listening radio content, essentially similar to
that for the TV content.
Market
This tab contains the lists of movies, NVoD shows, and TV
channels available for sale, all on separate second-level tabs. The
lists may be filtered by genre or by name.
Pressing Buy or double-clicking on a list item opens the
order confirmation window that shows once more the name of Figure 151. Order
content and its price. confirmation window.
Playlists
This tab contains the register of playlists composed by the user. There is an interface for de-
leting playlists ( ) or creating new ones ( ), as well as removing content from playlists
( ). Pressing Play or double-clicking on a list item starts playback of the selected content
(see Playback window on page 144).
Settings
The settings tab contains four second-level tabs which are explained below.
Interfac e
Interface tab contains the following interface settings flags:
• Playback TV on one click;
• Playback last content on startup.
Finances
Finances tab contains the summary of financial information, as listed below.
• Related to the user’s personal account:
° State (active or blocked);
° Balance at the start of current period;
° Payments during the current period;
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Security
On this tab you may set the following security parameters:
• Financial password. Once set, it is requested before every finance-related operation, like
buying content, changing the tariff plan, etc.
• Parental password. Once set, it is requested for gaining access to an adult content.
To unset any password, change it to empty string.
Languages
Here you may select a language from the list of installed languages. Upon selection, the new
language is applied to the whole program interface immediately.
Mini mode
Minimize button switches the program’s main window to mini mode and back. In this
mode the window is sized down to contain the left menu alone. Lists of content items are shown
directly inside the menu, and playback is started by single click. Menu items that can not be
shown in this mode (Market), when selected, cause switch back to normal mode.
Playback window
Playback window is intended for video content playback.
The control panel located in the bottom part of the window provides the following functions:
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PC Client
• Back (to the left of the position bar), depending on the current state, may slow down the
forward wind, switch to rewind, or speed up the rewind. The current state, including speed
and direction of playback/rewind, is also shown on the panel.
• Forward (to the right of the position bar), depending on the current state, may slow
down the rewind, switch to the forward wind, or speed up the forward wind.
• Show menu brings up the main window of the program.
• Hide panel hides the control panel. Also, the panel hides by itself after 3 seconds of us-
er’s inactivity. To open the panel, either click once anywhere in the playback window, or hov-
er mouse through the window’s bottom area.
• Fullscreen toggles the fullscreen mode. Double-clicking anywhere in the playback win-
dow has the same effect.
• Stop stops the playback.
• Play starts or resumes the playback.
• Pause pauses the playback.
• Prev. switches to the previous content item in the playlist or in the content list, depending
on the window from which the content has been selected.
• Next switches to the next content item in the playlist or in the content list.
• Sound toggles the mute mode.
• Size may be dragged to resize the window arbitrarily. It also has the con-
text menu with a variety of predefined standard window sizes.
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SYSTEM MAINTENANCE 13
Backup copies
Automatic backup copies are created daily. Besides, a backup may be created at any time via
web interface (see Backup on page 92).
To roll forward an older backup copy, first create a current backup, and then stop all NetUP.tv
systems. Backup tables should be rolled forward manually one by one via the SQL client.
Changed config files should be copied over the current ones. Extreme caution must be taken,
since wrong action sequence may lead to loss of data.
To set up daily automatic download of the backup files, set up the download program (for ex-
ample, wget) to get the data from the URL containing the authentication data:
http://login:password@10.1.0.251/admin/?module=backup&
file=backup_current.tar.bz2
STB diagnostics
The STB client has an event log which is kept in the RAM and flushed on reboot. To view the
full log, connect to the STB by telnet and type logread.
To view just the new events as they are coming, execute logread -f.
Network troubleshooting
If an STB does not play streaming video, this may be due to network errors. To rule out pos-
sible communication problems, plug the STB and the streamer into the same switch. If the
streamig video still would not show up, attach a PC instead of the STB and check that the media
is actually streamed to the specified multicast address, and that no extraneous signal is streamed
together with it. The VLC media player (http://www.videolan.org/vlc/) may be used to view the
video stream on PC (select Media – Open Network Stream in the menu).
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Features
• two DVB-S/DVB-S2 inputs for simultaneous reception of two DVB-S/DVB-S2 transpon-
ders;
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System maintenance
• two CI slots for independent descrambling of two transponders;
• support of any professional CA modules (e.g., PowerCAM Pro, Aston Pro Solutions, etc.);
• PCE-e x1;
• DiSEqC 2.x;
• drivers for Linux OS.
Driver installation
The newest driver for Linux can be installed by the following commands:
hg clone http://linuxtv.org/hg/v4l-dvb/
cd v4l-dvb
make && make install
Startup notes
To make the Dual DVB-S2-CI card work properly, the following option need to be enabled
while configuring Linux kernel:
Symbol: VIDEO_CX23885 [=m]
Location:
-> Device Drivers
-> Multimedia support (MEDIA_SUPPORT [=y])
-> Video capture adapters (VIDEO_CAPTURE_DRIVERS [=y])
Technica l data
Supported Modulation Types
• Legacy DVB-S QPSK;
• DVB-S2 QPSK and 8PSK;
• Optional: 16APSK and 32APSK.
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FEC
• QPSK DVB-S – 1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 8/9, 9/10;
• 8PSK DVB-S2 – 3/5, 2/3, 3/4, 5/6, 8/9, 9/10.
Output signals
Output voltage: 13/18V.
Output current: not to exceed for an extended period a total of current of 1 A from both port
(IOUT_A + IOUT_B < 1 A) in order to avoid triggering the overheating protection.
Mechanical data
Operating temperature -10..+70° C.
Weight: 150 g.
Dimensions: 180x130x20 mm.
CNR
DVB-S(QPSK), BER < 1e-10
30Msps, CNR dB
1/2 2.8
2/3 4.6
3/4 5.5
5/6 6.7
7/8 7.2
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System maintenance
16APSK, PER =10e-7
30Msps, CNR dB
2/3 9.8
3/4 11
4/5 11.8
5/6 12.4
Connect the CAM to the debugging board as shown on the photo. Insert the operator’s smart
card in a usual way. The debugging board works transparently, so the CAM is unaffected by it.
Connect the board to a PC using two cables, namely COM and USB. Open a terminal pro-
gram. Use the following connection parameters:
Speed (bit/s) 115200
Data bits 8
Parity None
Stop bits 1
Flow control None
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To refresh the CAM firmware, use the temu.exe utility supplied by the manufacturer. Start
the utility, select the new firmware file, then unplug the USB cable from the board and plug it
again.
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System maintenance
Amino STB troubleshooting
Debugging cable connection
If both the regular mass update and individual update fail (that is, if due to some firmware
fault or other reason the STB does not download newer firmware build, and also neither accepts
STBremoteconf commands nor allows remote connection by telnet), the last-ditch effort to re-
vive the STB may be made with the debugging cable. The cable is supplied by the STB manufac-
turer or vendor.
Remove the STB’s outer case and attach the connection cable to the slot named below so as
to face the square-framed hole with its missing pin.
Amino 110 J7
Amino 125 J4
Amino 130 J7
When wired to a PC via direct cable connection, the STB may be controlled with a terminal
program.
Use the following connection parameters:
Speed (bit/s) 115200
Data bits 8
Parity None
Stop bits 1
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Reboot the STB with the cable connected. After some booting messages, the following
prompt will appear:
Hit ENTER to stop normal operation ...
I>
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System maintenance
TimeServer : 0.0.0.0
DNS : 0.0.0.0
McastAdr : 0.0.0.0
McastPort : 0
99%
Erasing...
99%
During startup the STB will communicate to the address just set in order to download the
modern version of firmware.
In case if the STB’s public key for update files verification is modified by the vendor, request
the corresponding private key from the vendor and the non-signed firmware build from NetUP,
sign the firmware and upload it to the STB via one of the aforementioned ways.
In case if the STB itself is modified by the vendor so that the direct cable connection is im-
possible, ask the vendor for further instructions.
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2 5 Product file missing from running Uses REFLASH and then reboots
software
2 6 bin/products file missing from Reboots
downloaded software upgrade
2 7 bin/products file does not match STB Reboots
product (upgrade not suitable for this
STB product/platform type)
3 1 Verification of the download image Deletes the image if saved in the
failed flash. Tries 3 times, reboots if
unsuccessful
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System maintenance
3 4 Missing file in the NAND flash Erases the flash and reboots
according to listfile.sig
3 5 File check failed against listfile.sig Erases the flash and reboots
3 6 File found on the NAND flash not in Erases the flash and reboots
listfile.sig
3 7 Unable to decode the customer public Reboots
key on the box
4 1 Verification of the download image Deletes the image if saved in the
failed flash. Tries 3 times, reboots if
unsuccessful
4 2 Signature check of the listfile.sig failed Deletes the image if saved in the
Flash. Tries 3 times, reboots if
unsuccessful
4 3 listfile.sig is missing or corrupted Erases the flash and reboots
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8 3 Signature check of customer key failed Keeps flashing code in endless loop
9 2 NAND flash hardware / format failure Keeps flashing code in endless loop
2. Press STB.
3. Press the button in question (one of Vol+, Vol-, and Mute).
4. Press STB again.
5. Press again the button in question (same as in step 3).
6. Press TV and STB buttons simultaneously and hold until they
both fade out (approx. 2 seconds).
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System maintenance
In case of the remote control type 2 (black), the procedure is dif-
ferent and generally easier, if somewhat esoteric. Perform the follow-
ing sequence once:
1. Press STB button and hold (approx. 2 seconds) until it flashes
twice.
2. Press the following number keys in order: 9, 9, 3.
3. Press again STB button and hold until it flashes twice.
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GLOSSARY 14
Below is a list of terms used in the description of IPTV system.
Networ king
• DNS (Domain Name Service) is a distributed hierarchical system that stores IP addresses, do-
main names and various information associated with them.
• TCP/IP (Transmission Control Protocol / Internet Protocol) is a stack of communication pro-
tocols used in computer networks.
• FTP (File Transfer Protocol) is an application level network protocol for file transfer.
• HTTP (Hypertext Transport Protocol) is an application level network protocol for data trans-
fer.
• RTSP (Real-time Streaming Protocol) is an application level network protocol that serves for
signalling during the multimedia data transfer.
• RTP (Real-time Protocol) is a transport level network protocol for delivering real-time traffic
over IP networks.
• UDP (User Datagram Protocol) is a simple transport level network protocol for data transfer.
• TCP (Transmission Control Protocol) is a transport level network protocol for data transfer
with guaranteed delivery.
• DHCP (Dynamic Host Configuration Protocol) is a network protocol for obtaining IP address-
es and other auxiliary information in TCP/IP networks.
• IGMP (Internet Group Management Protocol) is a network protocol that manages group rout-
ing.
• NTP (Network Time Protocol) is a network protocol for synchronizing the internal clocks of
computer systems.
• MAC (Media Access Control) is a sub-layer of OSI model that provides addressing and chan-
nel access control mechanisms.
• MAC address is a unique identifier assigned to a device in a network.
• LAN is the Local area network.
• VLAN is the Virtual Local area network, standard 802.1q.
• NFS (Network File System) is a file system distributed among multiple machines.
• SSL (Secure Socket Layer) is a cryptographic protocol for communications over TCP/IP net-
works.
• Commutator (switch) is a device joining several nodes within a network.
• Unicast is a transmission of information packets to a single destination.
• Broadcast is a transmission of information packets to all devices in a network.
• Multicast is a transmission of information packets to a certain group of destinations.
• Multicast group is a group of destinations in a multicast transmission.
• Multicast router is a router capable of routing multicast streams.
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Glossary
IPTV
• Streamer is a device that receives an on-air or other signal and transmits it over an IP net-
work. Particular varieties include DVB-to-IP gateway and MPEG encoder.
• Middleware is a set of software that controls the interaction between the components of an
IPTV solution (streamer, VoD servers, CAS, and user STBs).
• CAM (Conditional Access Module) is a module that provides restricted access to the broad-
cast media data.
• MMI (Machine-Machine Interface) is an interface used for interaction between CI and CAM.
• EMM (Entitlement Management Message) is an encrypted message stating the user's right of
access to multimedia data.
• CI (Common Interface) is an interface of interaction with CAM (standard EN 50221).
• CAID is the Conditional Access system ID.
• VoD is the Video on demand.
• TVoD is the Television on demand.
• nVoD is the Near Video on demand (also known as "virtual cinema").
• nPVR is the Network Personal Video Recorder.
• EPG is the Electronic Program Guide.
• PPV (Pay-per-view) is a system in which TV viewers can purchase events to be seen on TV.
• CAS (Conditional Access System) is a system that protects the content from unauthorized ac-
cess.
• SMS is the Subscriber Management System.
• Time-Shifted TV is a sort of TV with pause and rewind options.
• STB is the TV set-top box.
Other ter ms
• XML (eXtensible Markup Language) is a markup language for storing structured data.
• RAID (Redundant Array of Independent Disks) is a fault-tolerant array of hard disks.
• Database is a structured collection of data records stored in a computer system.
• Cluster is a group of linked computers used as a single hardware resourse.
• DRM (Digital Rights Management) is the aggregate of access control technologies used to
prevent unauthorized usage of digital media or devices.
• Billing is a system that collects information about services that are going to be billed to the
subscriber.
• Firmware is a fixed program that internally controls some electronic device.
• ISO is the International Organization for Standardization.
• ANSI is the American National Standards Institute.
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Alphabetical Index
ALPHABETICAL INDEX 1
A N
Access cards nVoD
Usage examples ............73–74 Control center .....................43
B P
Billing Payment systems . . . . . . . . . . . 50
Control center .....................30 Payments
Usage example ....................75
PC Client . . . . . . . . . . . . . . . . 141
C
Personal accounts. . . . . . . . . . . 18
Currencies
Interface ........................ 32, 38
Usage example ....................73
Usage examples .................. 65
Customers . . . . . . . . . . . . . . . . .17
Interface ..............................30
R
Recording. . . . . . . . . . . . . . . . . 58
D
Reports . . . . . . . . . . . . . . . . . . . 36
DRM
Control center .....................48
S
Services . . . . . . . . . . . . . . . . . . 15
E
Settlement accounts . . . . . . . . . 18
EPG
STB
Usage examples ............56, 60
Interface ............................ 111
Android version .......... 135
M Hotel version...............125
Media contents . . . . . . . . . . . . .15
Usage examples ............55, 59
T
Media groups
Tariff plans. . . . . . . . . . . . . . . . 17
Usage examples ..................61
Usage examples 66–67, 69–72
Media streams
TVoD
Usage examples ............57–58
Control center .....................46
Middleware
Control center .....................21
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U W
Users Web interface . . . . . . . . . . . . . . 79
Usage examples ............62, 71
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Current version of this document is distributed together with the NetUP.tv solution and is ac-
cessible via its web interface, see Files on page 92.
© NetUP Inc. All rights reserved. November 2, 2012