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ABC Retailers is mid size organization having so far 5 outlets in Bengaluru and looking for an
expansion up to 25 outlets across the Bengaluru. As of today, the company operates in full
manual mode and have realized the potential need of digitization of all their day-to-day
operations.
XYZ Pvt. Ltd is one of the leading solution providers in this business segment in the world and
few of their well known products are,
● Procurement Management
○ External
■ Web Application, IPad & Tablets
○ Internal
■ Web Application, IPad & Tablets
● Inventory Management
○ At warehouse
■ Web Application, IPad & Tablets
○ At Outlet
■ Web Application, IPad & Tablets
● Labor Management
● Warehouse Management
● Sales Management & POS
○ Web Application, IPad & Tablets
XYZ Pvt. Ltd is one of the leading solution providers in this business segment in the world and
you are the Business Analyst working in this company. And, you have been assigned to this
project (Name: ABC Retailers).
To start with, as for the phase #1, the leadership team decides to computerize the Procurement,
Inventory & Sales. At the moment, you have given the below high-level business requirements
gathered at the business workshop with client last week for the business / client partner / sales.
On Warehouse
Inventory:
1) Maintain inventory at warehouse
2) Maintain movement of goods in/out of the warehouse
3) No movement of goods from one outlet to another directly
4) Warehouse cannot initiate the internal goods movement
5) Alert on goods expiry date
6) Alert administrator when product availability reduces below threshold limit set for a
product
7) Accept / Reject / Modify pull or push request(s) from outlets. Automatic / Manual.
8) Reports - Over all inventory / category / etc., , Over all movements / per store / per day /
etc ., .
9) Initiate transport requests depends on availability.
Procurement:
1) Maintain orders placed to Suppliers / Vendors.
2) Unrealized goods - before delivering and after order accepting by the Vendor
3) Realized goods - goods delivered and cleared Procurement process
4) Maintain accountability of Unrealized goods with lead time the inventory system.
5) Feed inventory system with default sales price w.r.t define calculation on cost price.
6) Reports
On Outlets
Inventory:
Sales:
1) Auto-Inventory update when a product sold
2) Manual override on inventory data by Administrators
3) Generate Invoice (paper roll), invoice over email. And mobile SMS alert.
4) Manage customer details and discounts for Gold, Platinum customers.
5) Backend:
a) Manage sales price - update / overrides the sales price per outlet. - Only by outlet
manager.
b) Accept returns - Update / Override in outlet inventory - Only by outlet
administrator.
6) Generate sales report per shift / per POS, per day per POS, per day / week / month for
entry outlet
Gaps:
Below features not available in the product at the moment. This has been communicated to
customer. And, they agreed for customization. Project Manager will soon start on SOW for the
same.