Company TC-Helicon Vocal Technologies Inc.

Document VoiceLive 3 Update Via USB Stick Procedure

Version 1.0
Created Nov. 30, 2013
Created by RE
Products Supported VoiceLive 3
Notes This document outlines how to update firmware with a USB stick
for the VoiceLive 3 device.

Revisions
Rev. Description Date
1.0 Initial Release Nov. 30, 2013
1.1 More info added to Step 1 Dec. 02, 2013
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1. Make sure the USB stick you are using has only one partition. Place the SysEx firmware
file you want to update the VoiceLive 3 with in the root directory of the USB stick. The
VoiceLive 3 will use the first SysEx file it sees on the USB stick so it is best to only place
the one SysEx file you need on the USB stick.

2. Power off the VoiceLive 3 and place the USB stick in the USB slot on the back of the
VoiceLive 3.

3. Locate the headphone jack on the back of the VoiceLive 3 device.

4. Find something small and thin that will fit inside the headphone jack. A
jeweler’s screwdriver works well, a paperclip may be too thin and won’t
work as well.

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5. There is a switch inside the headphone jack that needs to be pushed in at

the same time the power switch is engaged. Push the screwdriver into the
headphone jack until you can feel the switch push in and out. If you are
having trouble finding the switch, try angling the screwdriver slightly so it is
higher inside than outside.

6. Once the switch has been located, push it in while powering up the
VoiceLive 3 (make sure USB stick is inserted). If you see the below screen
then you have successfully reached the maintenance mode.

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7. After the “Maintenance” screen appears, choose the “Update from USB
drive” option using the large encoder to the right of the screen. Push in the
encoder and choose “OK” to select this option.

8. The device will reboot itself, the below screen will appear.

9. The device will then start to update itself, the below screen will appear.
This will take a little while.

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10. The device will then start up with the updated firmware, the below screen
will appear and you will have access to the device shortly after.