BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

PRACTICUM 1
 BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
PRACTICUM 1

PRACTICUM 1
PORTFOLIO

Submitted by:

Gilana Jade Anthony

BSIT
ACCESS Camarin

Submitted to:

MR. MARCELO S. BATIDUAN III

Practicum1 Instructor/Coordinator
 BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
PRACTICUM 1

COMPANY PROFILE

VXI Global Solutions, formerly Multi-Cultural Marketing, was initially created as an integrated
customer contact center in 1998. They rapidly grew thier vertical market expertise and language
capabilities, specializing in call center and BPO services, multilingual support, software development,
quality assurance testing, and infrastructure outsourcing. It didn’t take long for them to join the ranks of
the top 50 telemarketing companies in the United States.

In 2001, they rebranded to VXI Global Solutions, Inc. to better reflect the breadth and
sophistication of services and solutions that we provide to our clients.

Continuing on our growth path, VXI expanded operations into China in 2005 by acquiring
the necessary licenses to operate throughout the country.

Their experience in the Chinese market has allowed us to assist multinational companies
looking to expand their reach into one of the world’s largest global economies shaping the next
phase of their growth.

In 2013, Bain Capital made a minority investment to help the company add experienced
personnel, expand their geographic footprint, and to invest in best-in-class technologies and
processes. VXI acquired global ITO and R&D technology development company Symbio in
December 2014. The move signified an expansion in their programming and technology
development strategy.

With over 30,000 people across 42 locations worldwide, VXI Global Solutions is one of
the fastest growing, privately held business services organizations in the United States. Today,
their client partners rely on our complete range of customer management contact center and
technology solutions to retain and grow their customer base while maintaining the highest level of
quality and operational excellence.
 BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
PRACTICUM 1

NARRATIVE REPORT

 FIRST DAY EXPERIENCE

 BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
PRACTICUM 1

NARRATIVE REPORT

 IMMEDIATE SUPERVISOR
 BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
PRACTICUM 1

NARRATIVE REPORT

 CO-WORKERS
 BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
PRACTICUM 1

NARRATIVE REPORT

 OVERALL TRAINING EXPERIENCE

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
PRACTICUM 1