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CK3B - ITE is missing from the unit
How to find the ICP (ITE \ Interm

ITE and/or IB is missing from the unit. How to get it reinstalled? ec Browser) version originally on
a Intermec computer
30-Sep-2016 • HSM Article (/s/article/How-to-find-the-ICP 9,45K
-ITE-Intermec-Browser-versio
n-originally-on-a-Intermec-co
ARTICLE NUMBER LAST MODIFIED DATE mputer)
000039525 2/04/2017 10:21

70 series & CK3X/R - How to rei

QUESTION/PROBLEM nstall missing Intermec Applicati
ITE is missing from the unit. ons
1,64K
Unit was shipped with ITE factory installed. (/s/article/70-series-CK3X-R-
How to get ITE back onto the unit? How-to-reinstall-missing-Inter
Intermec Browser missing on the unit. mec-Applications)

APPLIES TO
"Intermec settings" menu missin

• Operating Systems: Windows Mobile 6.1 g from the CN3/CN4/CK3B

(/s/article/Intermec-settings-m 2,95K
• CK3B
enu-missing-from-the-CN3-C
N4-CK3B)
RESOLUTION
CK3B that are factory license for ICP will have Intermec Terminal
How to obtain Service (RMA) for
Emulation (ITE) and Intermec Browser (IB) cab files on the device in
Honeywell, Intermec and Datam
the "Flash File Store" > "SSPB" folder. This is done at factory. Since
ax O'Neil products in North Ame
CK3B are no longer manufactured most of the CK3B have been re-
rica?
imaged. 72,65K
(/s/article/How-to-obtain-Servi
Here are some causes of missing ITE or IB:
ce-RMA-for-Honeywell-Interm
• Unit was clean booted and the applications cab file were missing
ec-and-Datamax-O-Neil-produ
from the "Flash File Store" > "SSPB"
cts-in-North-America)
• Unit have been re-image and the applications cab file were not
added in the "Flash File Store" > "SSPB"
• the SSPB did not install correctly How to determine what version
• the SSPB is corrupted. of ITE/ICP/IB the Intermec Com
• the unit is not factory licensed for ICP (( then add the cab files puters is licensed for?
15,22K
to "Flash File Store" > "SSPB" > "SRs" folder) This is also (/s/article/What-version-of-ITE
acceptable for licensed unit )) -ICP-IB-the-Intermec-Comput
ers-is-licensed-for)
List of names of the ITE and IB cab file:
• TE_CK3.cab
CK31 - Missing TE2000
• ITE_Other_WM_ARMV4I.cab
(/s/article/CK31-Missing-TE20 559
• ITE_WM_ARMV4I.cab
00)
• IB_CK3_WM6.cab
• IB_PIE_CK3_WM6.cab 598
• IB_IE6_CK3_WM6.cab

CK3B - ITE is missing from the unit

 Page 2 of 3
To have ITE and/or IB persist a clean boot the files have to be in Applications missing from Interm
the "Flash File Store" > "SSPB" or "Flash File Store" > "SSPB" > ec terminals
"SRs" folder (/s/article/Applications-missing
The file should never be tap on from the "Flash File Store" > "SSPB" -from-Intermec-terminals)
or "Flash File Store" > "SSPB" > "SRs" folder as it will install and
disappear. so not present wen the unit is "Clean Booted"
How to remap a key in Intermec
A clean boot will install the cab files. A "Clean boot" takes 4-5
Terminal Emulation (ITE) / Enter
minutes.
prise TE (ETE)
For a faster install copy an extra cab file to a location of your choice 8,68K
(/s/article/How-to-remap-a-key
like the root of the Flash File Store, navigate to the file and tap on it.
-in-Intermec-Terminal-Emulati
While installing it may prompt you for a location to install it, choose on-ITE-Enterprise-TE-ETE)
the "Device".
You can also copy the cab file to the root > "CabFiles" folder and
reboot the device. TRENDING ARTICLES

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CK3B - ITE is missing from the unit