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Procurement Strategy
Technology Focus
The Walt Disney Company continues to invest in technology to bring
efficiencies to the procurement and accounts payable processes. They work
with their suppliers to:
o Create electronic Catalogs to maximize use of preferred Suppliers,
products and services.
o Enable electronic Purchase Order and Invoice transactions to minimize
cost, including support for EDI.
o Receive electronic payment via ACH (direct deposit)
o Implement Evaluated Receipt Settlement (ERS) to simplify the PO and
Invoice process.
o Utilize electronic bidding to reduce cycle time and increase consistency.
Strategic Map
The main objective of Walt Disney is to create happiness for their guests, which
is supported by three goals: guest experience, telling stories, and family entertainment.
Guest Experience
o Meet and exceed the needs of customers
o Comfortable surroundings
o Data Collection
o Embrace new technology
PAMELA JOY G. PALONPON SEPTEMBER 24, 2019
BSA – 4 BUSINESS POLICY AND STRATEGY
Telling Stories
o Deliver unexpected moments of magic
o Consumer merchandise
o Live characters
o Setting atmosphere
Family Entertainment
o Renew themes and rides
o Parades
o Stage shows
o Photo services
o Cruise trips
o Accessible environment
o Customize packages
References:
Ditm-twdc-us.storage.googleapis.com/Suppliers-Document.pdf
http://dspace.lib.fcu.edu.tw/bitstream
The Walt Disney Company Website
Feng Chia University Outstanding Academic Paper by Students, 2017, Anna, et al.