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I'lVt'/tologital Jititlctin

1971, Vol. 76, No. 2, 128-148

V A L I D A T I O N AND EXTENSION OF THE C O N T I N G E N C Y


MODEL OF LEADERSHIP EFFECTIVENESS:
A R K V I K W OK E M P I R I C A L K 1 N D I N G S 1

FRKD E. F I K D L K R ''•
University of Washington

This paper reviews studies which tested and extended the contingencj' model of
leadership clfcctiveness. The model predicted a curvilinear relationship such that
leaders with low least preferred co-worker (LPC) scores ("task-oriented") would
perform more effectively in very favorable and unfavorable situations, while high
LPC leaders ("relationship-oriented") would perform more effectively in situations
intermediate in favorableness. The model is supported by data from field studies
but not fully supported by data from laboratory studies. Meld and laboratory
studies extending the model supported the prediction that the situational favorable-
ness dimension moderates the relationship between leadership style and group or
organizational performance. Relations between leadership style and group per-
formance for the coacting task groups were similar to those for interacting groups
within the same group classification of the model, while training groups appear to
require a predominantly relationship-oriented leadership style, irrespective of
the type of leadership situation.

A contingency model of leadership effective- ''task-oriented" leaders perform more effec-


ness, described in a theoretical paper 7 years tively in very favorable and very unfavorable
ago (Kiedler, 1964), has stimulated numerous situations, while "relationship oriented" lead-
studies in the area testing the model as well as ers perform more effectively in situations
attacking il. in a recent issue of this journal intermediate in favorableness. The theory
(Graen, Alvares, Orris, & Martella, 1970). The operalionalix.es leadership style as well as situa-
present paper reviews 25 investigations pur- tional favorableness and, therefore, lends itself
porting to lest or extend the model. to empirical testing.
The contingency model postulates that, the This study first defines the main terms of
performance of interacting groups is con- the theory, and briefly reviews the findings on
tingent upon the interaction of leadership style which the model is based. It then presents (a)
and situational favorableness. It has been sus- validation evidence relevant, to the model's
pected for some time that group effectiveness prediction of group performance in real-life
depends on attributes of the leader as well as studies and laboratory experiments; (b) ex-
of the situation (e.g., Tannenbaum & Schmidt, tensions of the model to a more broadly defined
1958; Tcrman, 1904). The question in leader- hypothesis; and (c) an analysis of results bear-
ship theory has been, What kind of leadership ing upon the reclassificalion and prediction of
style for what, kind of situation? The con- performance of coacting groups.
tingency model specifies that, the so-called
Definitions
'This review was prepared under Contract N00014-
67-A-0103 0012 with the Office of Naval Research and The main terms of the theory -leadership
the University of Washington, Seattle (Fred K. i'lcdler, style, sit-national favorableness, and leadership or
Principal Investigator). Research was supported in part group effectiveness—arc briefly described below,
by Contract N00014-67-A-0103-0013 with the Advanced
Research Projects Agency of the Office of Naval
as are the definitions of interacting and coacting
Research. groups.
2
Requests for reprints should be sent to I'Yed K. Interacting groups. These are groups in which
I'ledler, Department of Psychology, University of the members work cooperatively and interde-
Washington, Seattle, Washington 08105. pendently on a common task. The contribu-
I am indebted to my colleagues, Anthony Higlan,
Uriel l-'oa, Terence R. Mitchell, and (lerald Onckcn tions of individual members of these groups
for their invaluable criticisms and suggestions for the cannot, therefore, readily be isolated, and the
successive manuscripts. members, for this reason, are typically re-
128
CONTINGENCY MODEL OF LEADERSHIP 129

warded or penalized as a group. Tn contrast, in least preferred co-worker (LPC) score. This
coacting groups members perform their tasks in score is obtained by first asking an individual
relative independence of one another, as for to think of all co-workers he has ever had. He
example, members of bowling teams, men in is then asked to describe the one person with
piecework production or in training situations whom he has been least able to work well, that
in which each participant typically receives an
is, the person he least prefers as a co-worker.
individual score or evaluation at the end of
training. This need not be someone with whom he works
Leadership style. The predictor measure used at the time. The description is made on 8-point,
in studies of the contingency model is the bipolar adjective scales, for instance,

friendly : : : —-:--.--;-.--; : unfriendly


6 5 4 3 2 1
cooperative : : : : : : : : : uncooperative
8 7 6 5 4 3 2 1

As a rule, 16 to 24 items have been used in co-workers (H. Schroder, personal communica-
LPC scales. The LPC score is obtained by tion, 1969).
summing the item values, giving a value of 8 Thus, the LPC score must be seen as a mea-
to the favorable pole of each scale. Thus, a high sure which at least in part reflects the cognitive
score indicates that the subject has described complexity of the individual and which in part
his least preferred co-worker in relatively reflects the motivational system that evokes
favorable terms, that is, with an average item relationship-oriented and task-oriented be-
value in the neighborhood of 5 on the 8-point haviors from high versus low LPC persons in
scale. A low score means that the least pre- situations which are unfavorable for them as
ferred co-worker is described in a very negative, leaders.
rejecting manner, that is, an LPC score of Situational Jawrableness. The variable that
about 2 (Fiedler, 1967a, p. 43). It should also moderates the relationship between LPC and
be noted that the low LPC person describes group performance is the situational favorable-
his least preferred co-worker in a uniformly, ness dimension. It is conceptually defined as
hence undifferentiated or stereotyped manner the degree to which the situation itself pro-
as "all bad." The high LPC person's descrip- vides the leader with potential power and in-
tion has a considerably greater item variance fluence over the group's behavior. Situational
(a standard deviation of 1.43 for the high versus favorableness appears to be quite important
.43 for the low LPC person). in affecting a wide range of group phenomena,
The score has been difficult to interpret. as well as interpersonal behaviors. It seems
While labels of relationship-oriented versus likely that, this dimension may have far-reach-
task-oriented have been given to high versus ing significance in other personality research, as
low LPC persons, the terms are somewhat mis- well as in social psychological investigations.
leading. First, only in situations which are un- Situational favorableness has been opera-
favorable (that is, stressful, anxiety arousing, tionali/cd in a number of ways which are dis-
giving the leader little control) do we find cussed later. The original work on the con-
leader behaviors which correspond to these tingency model presented one method based
terms (Fiedler, 1967a). Second, Mitchell (1970) on three component, dimensions that affect the
has found evidence that high LPC leaders tend degree to which the situation provides the
to be cognitively more complex in their t h i n k - leader with potential power and influence.
ing about groups, while low LPC leaders tend These arc leader-member relations, task struc-
to give more stereotyped cognitive!}' simple ture, and position power. The hvpothcsis was
responses. Similar results (i.e., a correlation of that («) it is "easier" to be a leader of a group
.35) have been reported by Schroder and his that respects and accepts its leader, or in which
130 FRED E. FIEDLER

FIG. 1. A model for the classification of group task situations. (Reproduced with permission from The
Harvard Business Renew, September-October, 1965, p. 117).

the leader feels accepted, than in a group that obtaining measures of leader-member relations,
distrusts and rejects its leader. Likewise (b), task structure, and position power have been
it is considered easier to be a leader of a group described. Leader-member relations can be
that has a highly structured, clearly outlined measured by means of sociometric preference
task than of a group that has a vague, un- ratings or by a group atmosphere scale which
structured, nebulous task; (c) it is easier to be is similar in form and content to LI'C, but asks
a leader when the position is vested with power the subject to rate his group as a whole. Scales
(when the leader has the power to hire and fire, for rating task structure and position power are
promote and transfer, give raises or lower described in Fiedler (1967a, pp. 24, 28, 269,
salaries) than it is to be a leader who enjoys 281-291).
little or no power over his members: K is easier We could then classify group situations by
to be a general manager than the chairman of means of the three dimensions. For this pur-
a volunteer group. pose, all groups were classified as falling above
Leader-member relations were considered to or below the median on each dimension. This
be the most important, of these situational fac- led to an eight-celled classification system
tors, and subsequent studies have supported which can be depicted as an eight-celled cube
this supposition (Fishbein, Landy, & Hatch, (Figure 1). Kach of the eight cells or "octants"
1969; Mitchell, 1969). Detailed instructions for can be scaled in terms of how much power and
CONTINGENCY MODEL OF LEADERSHIP 131

1.00

X
x
.80
x
x
o .60. x
tn X
•t y* *— ^ x
^>s
o. c
.40. /^ ~~ "^V

5
» £
1 .20. /x 5 ^
^^ ^^y
x
o «
o CL
.00. / ^§k_
_J
-.20. 2 / f\
X
^y"' \\
cfl
' (1)
I
-.40. x
0 C ^ ^*»" N^y
•s ° -.60. X "~" * X «

8 x x
X
~ *
X
-.80. X

-1.00-
ov
fyQf - I H IE 321 31 VT
- inf
'' "OTIT

Leader OCTANTS
Ldr. Memb. Mod. Mod. Mod. Mod.
Good Good Good Good
Relations Poor Poor Peer Poor
Task
Str. Str. Un»tr. Unitr. Str, Str. Unstr. Unstr.
Structure
Leader
Position Strong Weok Strong Weak Strong Weak Strong W«ok
Power

Fio. 2. Correlations between leadership, LPC scales, and group effectiveness plotted for each cell or octant
of the siluational favorablencss dimension for studies of interacting groups conducted prior to 1963.

influence a leader might have in such a situa- or the happiness of his musicians, but by how
tion. Obviously, a liked and accepted leader well his orchestra plays. Whether happy
who has a clear-cut task as well as power over musicians play better than unhappy musicians,
the fate of his members (Octant I) will have or whether the man who is a great musicologist
a very favorable situation. Conversely, a dis- is a better conductor is an important research
trusted chairman of a volunteer group with question in its own right. The major question
a vague problem-solving or policy-making task asked here is the relationship of leadership
(Octant VIII) will be in a very unfavorable style (specifically LPC) and group or organiza-
situation to exert power. Other octants fall tional effectiveness.
between these two extremes.
Leadership effectiveness. The performance of Previous Results
the leader is here defined in terms of the major Interacting groups from 15 studies, antedat-
assignment of the group; that is, the leader's ing 1963, were classified according to their
effectiveness is measured on the basis of the situational favorableness, and the correlation
group's performance of its major assigned task. between leader LPC and performance was then
While such other aspects of group behavior as computed for each set of groups. The correla-
morale, member satisfaction, or personal tions between the leader's LPC score and the
growth might be important concomitants of group's effectiveness measures, when plotted
group effectiveness, they are here not con- against situational favorableness, generated
sidered t o be the primary criterion, but rather a bow-shaped distribution indicating that the
contributors to performance. In other words, low LPC leaders performed more effectively
we evaluate the performance of an orchestra than high LPC leaders in very favorable and
conductor not by his ability as a musicologist very unfavorable situations; high LPC leaders
132 PRED E. FIEDLER

performed more effectively in situations inter- They were asked to read the entire methodol-
mediate in favorableness (see Figure 2). ogy section in the case of shorter investigations,
We here review the validation evidence that and relevant sections of very extensive studies.
has accumulated since publication of the model They were not asked to read the results. Using
in 1964. Before specifically reporting any of the the scales described by Fiedler (1967a), the
studies, it should be stressed that the group judges classified each study in terms of the
classification system was viewed "as a very group situation into which it should be
convenient starting point for presenting the classified.
empirical results which we have obtained in 3. Groups were included among the valida-
our research on interacting groups [Fiedler, tion studies of interacting groups if three of the
1967a, p. 34]." Improved methods for mea- four judges could agree that the groups were
suring situational favorableness were expected interacting, and if at least three of the judges
to be developed in time. The three component agreed into which octant the groups should be
dimensions did, however, turn out to be a very classified.
convenient method for testing the model since
operationalized measures were available. Because of the nature of the pre-1963 re-
search on which the original analysis was based,
VALIDATION EVIDKNCI-: 01? rav. all groups in Octant 1, H, and V were from
CONTINGENCY MODEL field studies of natural groups and organiza-
tions, and all but one set of groups in Octants
Classification of Studies 111, TV, VIF, and V I I T were from laboratory
A number of studies designed to test the experiments using ad hoc groups. It is very
model have been conducted by various inde- difficult to reproduce certain effects commonly
pendent investigators as well as by the writer found in natural groups under experimental
and his associates. Some of these investigators, conditions. These include, for example, high
by design, and others, by oversight, have not leader position power, high stress, and very
followed the methodology originally described. poor leader-member relations. For this reason,
Different opcrationalizations of situational t.he model can be more meaningfully evaluated
favorableness were used in some studies, while as a predictor if natural groups and acl hoc
others extended the model to coacting groups groups in laboratory experiments are con-
(e.g., Hill, 1969; Hunt, 1967), and some used sidered separately, as well as together.
leadership style measures unrelated to LPC
(Shaw & Blum, 1966). These differences in Field Studies
methodology and divergencies from the model
are, of course, quite appropriate and desirable. The Hunt studies. The first field study to test
However, studies that do not conform to the the contingency model was conducted by Hunt
explicit methodology of the earlier work can- (1967) in three different organizations, namely,
not be used as exact tests of the model. a large physical science research laboratory,
This divergence in method presents difficul- a chain of supermarkets, and a heavy ma-
ties only where the investigator and this re- chinery plant. In each case Hunt obtained
viewer disagree on the appropriateness of a group atmosphere scores from managers and
study for testing the contingency model, or foremen, and ratings of position power and task
where the methodology is inadequate to test structure from management personnel at
the model. This problem has here been handled higher levels in the hierarchy. Pligher manage-
as follows: ment of the research laboratory and in the
manufacturing plant also provided perform-
1. Four independent judges carefully read ance ratings, while objective criteria based on
the definition of interacting and coacting an index of sales per employee manhour was
groups, and the definitions of the various sub- derived for managers of meat markets.
dimensions of the situational favorableness di- The position power of all managers and fore-
mension presented by Fiedler (1967a). men was judged to be high. Task structure was
2. The judges were then given all studies rated to be high for developmental research
that purported to test the contingency model. and for meat market managers, and low for
CONTINGENCY MODliL OF Ll'.ADKKSIllP

managers of basic research groups and for TABU': I


general foremen of the heavy machinery plant. i' THK CONTINGENCY MODEL
The correlations obtained for each of these IN HUNT'S STUDIES
groups, by octant, arc presented in Table 1. Octants
(Hunt's results on coacting groups are pre- Sample ___
sented in a later section.) I in V VII
Electronics firm. A second set of real-life Research chem-
ists : basic
groups was investigated by Hill (1969). The research .dO (6)
research was conducted in a large electronics Research chem-
ists : devel-
firm. The study dealt with supervisors of Meat opment
markets
-.67 { 7)
.21 (11)
-.51 (10)
engineering teams and with instructors of as- General foremen :
heavy manu-
sembly groups. Assembly-line instructors were facturing -.80 (5)
rated by Hill's judges as having structured
tasks and low position power, while supervisors Note.—Numbers in parentheses indicate number of rases.
of engineering groups were rated as having un-
structured tasks and high position power. what to do." Under these stressful conditions,
Leader-member relations were measured by the team members were more or less on their
supervisors' group atmosphere scores, trichot- own in trying to cope with the problems they
omized, with the upper third considered to encountered. All judges who evaluated the
have good leader-member relations, and the study agreed that the position power of the
lower third considered to have poor leader- leader was low, and three of four judges con-
member relations. sidered the task to be relatively structured in
The correlation for nine assembly instruc- the stress-free condition, but unstructured in
tors' teams with high group atmosphere the situation in which village support was
(Octant II) was — .10, and for the nine teams absent.
with low group atmosphere (Octant IV), — .24. The informal leader's group atmosphere
The correlation between eight engineering scores were used to measure the leader-
supervisors' LPC and performance for high member relations. Groups operating in co-
group atmosphere (Octant III) was — .29, and operative or favorable villages could then be
for eight supervisors with low group atmo- classified as falling into Octants II or VI, de-
sphere groups (Octant VII), it was .62. pending on the leader's group atmosphere
Public Health Teams: I. Fiedler, O'Brien, score; groups in uncooperative, unfavorable
and llgen (1969) conducted a study of public villages could be classified as falling into
health volunteers in Honduras during the sum- Octants IV or VIII, again depending on the
mer of 1966. The sample consisted of 225 leader's group atmosphere scores.
teenagers who were assigned to teams in Public Health Teams: II. A second study,
Honduras to operate public health clinics and practically identical in procedure, was con-
to perform community development work in ducted in the same organization (but with
outlying towns and villages. Formal leaders different volunteers) 2 years later by O'Brien,
were not assigned. The teams' informal leaders Fiedler, and Hewett. 3 One major difference in
were identified at the end of the volunteer training was that most volunteers had received
period on the basis of sociometric questionnaire a culture training program developed for use
responses. The task of these groups, namely, to of the project. This program made the situa-
run a public health clinic and, time permitting, tion somewhat more favorable since it provided
to perform some community development some information that enabled the volunteers
work, was fairly well-specified by the sponsor- Lo understand and to communicate more effec-
ing organization. Problems arose when the tively with their host nationals. A study of the
villagers and the town officials failed to co- 3
operate and when the population was unsup- O'Brien, G. E., Fiedler, F. E., & Hewett, T. The
effects of programmed culture training upon the per-
portive or hostile. Under these conditions the formance of volunteer medical teams in Central
volunteers experienced considerable stress, America. Urbana, Illinois: Group Effectiveness Re-
often verbalized as "feeling at a loss about search Laboratory, University of Illinois, 1960.
134 ItRlil) ]',. FII'.DLKR

TABLIC 2
COKRK.I.ATLONS BKTWUICN Lr.ADICK LPC SCOKKS AND RATIOS: Tl'',AM I'KRKORMANCK IN TWO S'l'UDlKS
(1906, 1968) OF PUBLIC UKAI.TJI VOUINTEKK TKAMS

Situation l%6 1968

Octant Media
Task Position Correlation n Correla lion
structure power "
High High Low 11 -.21 13 -.46 7 -.33
High Low Low IV .00 15 .47 9 .23
Low HiKh I jO\V VI .67* 9 -.45 8 .11
Low Low Low vi r i -.51 12 -.14 7 - .32

* p < .05.

effects of this program on adjustment and per- groups must have been coacting (e.g., mes-
formance, conducted in 1967, provided evi- senger services, typing pools, motor pool dis-
dence that individuals who had received patchers, etc.). Kqually important, however,
"culture assimilator" training had adjusted Butteriield's measure of leader-member rela-
and performed more effectively abroad than tions consisted of only two questionnaire items,
those who had not. one of which dealt with how much annoyance
The correlations between leader LPC and an employee feels with the manager. The im-
performance ratings of the headquarters staffs portant leader-member relations dimension
are presented in Table 2 for both studies. The was, therefore, not adequately represented in
median correlations for these groups support Butterfteld's stud)-.
the model (correlations for Octant VI were not A field study by Kretzschmar and Lueck
predicted). (1969) dealt with 67 managers in business ad-
The patterns of the 1966 and 1968 correla- ministrations of four industrial companies in
tions both form a bow-shaped pattern, but the Germany. In contrast, to other studies, all
positive correlation was found in Octant VI in measures of task structure, leader-member
the 1966 group, but in Octant IV in the 1968 relations, and position power were based on
group. supervisors' own ratings. In addition, super-
visors also rated their own effectiveness. Our
Itnclassijlable Field Studies studies have shown that leaders' evaluations
of their own performance typically do not cor-
A number of other studies designed to test relate with objective measures, and these
the contingency model cannot be included in methodological differences made it impossible
the present analysis because the judges rating to compare this study with others in the group.
the published research could not agree on the The field studies which can be used to test
classification of the groups. Thus, a major the contingency model are, then, those by
study by Butterfield (1968) attempted to com- Hunt (1967), by Hill (1969), by Fiedler et al.
pare five theories of leadership, namely, four (1969), and by O'Brien et al. (see Footnote 3).
theories developed at the University of These results are now discussed, along with
Michigan and the contingency model. The those obtained in laboratory studies.
study was conducted in an administrative unit
of a federal agency. The sample of groups was Laboratory and Field Experiments
not clearly described. References to groups in-
dicated, however, that "the various work units The contingency model was based on field
were engaged in rather different functions rang- studies in Octants I, I I , and V, and on con-
ing from delivering mail to performing financial trolled experiments in Octants H I , IV, V I I ,
audits . . . [p. 61]," and measures of effec- and VIII. Since that time a number of field
tiveness such as "typed papers, delivered mail, and laboratory experiments have attempted to
dispatched automobiles, coding systems . . . Lest the predictions of the model in all octants.
[Appendix H]." These descriptions led all The Belgian Navy Study. This was a large
four judges to the conclusion that a number of field experiment conducted in cooperation with
CONTINGENCY MODEL OF LEADERSHIP 135

TAKLK 3
CORRELATIONS JiKTWEK.N LEADER IJ'C SCORES AND GROUP PERFORMANCE SCORES OBTAINED
IN STRUCTURED AND UNSTRUCTURED TASKS OF THK BELGIAN NAVY STUDY

Homogeneous groups Ileterocultural groups

Unit GA TS I'P Correlations" Octant GA TS PI' Correlations"

I + + + -.72 -.77 IX + + + .03 .77


II + + — .37 .50 X _L.
+ — .77 -.53
III + - + -.16 -.54 XI + —
+ .20 -.26
IV + — — .08 .13 XII + — — -.89 .70
V — + + .16 .03 XIII — + + .08 -.19
VI — + — .07 .14 XIV — + — .53 -.90
m — — + .26 -.27 XV — —
— -.37 .08
in — — — -.37 .60 XVI — — — -.36 -.60

Note.—GA = group atmosphere, TS = task structure, PP = position power.


ft
Two correlations were obtained per cell corresponding to the order of presentation (n = 6).

the Belgian naval forces. The study involved n = 6, were computed since the tasks were
96 three-man teams which were experimentally presented in counterbalanced order. As can be
assembled so that 48 teams would be culturally seen, the findings do not support the con-
homogeneous (all French or all Dutch speak- tingency model which postulates a curvilinear
ing) and 48 teams were heterogeneous (the relationship.
leader from one language sector and the mem- A post facto analysis of the data suggested
bers from the other). In 48 teams the leader that the laboratory manipulations had not
was a petty officer who had high position been adequate for the purpose of creating
power, while the other 48 teams were headed a sufficiently unfavorable situation for the
by a recruit who had low position power. The leader. The homogeneous groups probably did
groups were given four different tasks, one of not develop really poor leader-member rela-
which was enacting (teaching men to assemble tions, and there was also a question whether
an automatic pistol). The coacting task and the supposedly structured task (requiring the
one of the two structured tasks could not be group to find the shortest route for a ship which
reliably scored, and only one structured and had to cover 12 ports) was sufficiently struc-
one unstructured task were, therefore, suitable tured. The task, basically a topological puzzle,
for more intensive analysis.4 Leader-member requires problem solving, and subsequent
relations were assessed on the basis of group studies have shown this type task to be inter-
climate scores obtained from leaders after each mediate in structure. A bow-shaped relation-
of the task sessions. ship similar to that of the contingency model
Since the contingency model, presented in did emerge when heterocultural groups were
1964, was based on culturally homogeneous included in the analysis to intensify the situa-
groups, that is, groups in which all members tional difficulty for the leader. Heterocultural
had the same mother tongue, only these will groups are, of course, much more difficult to
be used for validation purposes at this time. handle, and leaders reported significantly
Table 3 presents the correlations between higher anxiety and greater tension in heteroge-
leader LPC scores and group performance neous groups than in homogeneous groups.
scores. Two correlation coefficients, each with This effect was, however, not predicted.
4 The Japanese student study. Shima (1968)
The Graen et al. review (1970) included all three
interacting tasks in the analysis of evidential results of tested the contingency model in Japan, using
the contingency model. However, it was clearly pointed two Guilford6 tests, namely, the Unusual Uses
out by the present writer (1967a, p. 161) that the first
6
structured task was methodologically inadequate: 9 Guilford, J. P., Merger, R. M., & Christiansen, P. R.
groups obtained perfect scores and 62 groups made a A factor analytic study of planning I: Hypothesis and
total of 189 errors by not following instructions. The description of tests. Los Angeles, California: Psycho-
first task was, therefore, quite unsatisfactory and could logical Laboratory, University of Southern California,
not very well have yielded anything but random results. 1954.
If RED E. I-'IRDLKR

Test considered to he moderately s t r u c t u r e d , distribution, whenever this was possible. In


and an "integration" task which required light of the high group atmosphere scores in
groups to invent, a story using 10 unrelated the Mitchell study, all groups were classified
words. All subjects were high school students, as falling into Octants I I and IV depending
and these were assembled into 32 groups. The upon task structure. The resulting rank-order
leaders were elected by the group members, correlations for Octant 11 were .24 and .17
and the group's relations with the leader were, (n = 16), and for Octant IV, .43 and .38
therefore, assumed to be good. However, the (n = 16).
judges rating this study disagreed with Shima's Executive development workshop. An almost
classification of position power. Since the leader identical stud)' was conducted by Fiedler as
was elected and, therefore, had obtained his part of an executive development program.
position from his fellow students, and since the Here again, all but one of ihe group atmosphere
groups were ad hoc, the judges rated position scores was above the usual cutting score, and
power in this study as being low. Based on the all groups were classified as having high group
assumption that leader position power was low, atmosphere. The groups were given a relatively
the groups would be classified as falling into structured task and an unstructured task (i.e.,
Octants IT and IV. The corresponding correla- routing a truck convoy and writing a recruiting
tions were — .26 (n = 16) and .71 (n = 16, statement inviting college students to become
j> < .05), thus supporting the model. junior executives). All leaders were rated as
Church leadership groups. Mitchell (1969) having low position power, and thus all groups
conducted a small study of group performance fell into Octants I I and IV. The correlations
as part of a leadership training workshop to were .34 and .51 for the structured and un-
determine the relationship between cognitive structured tasks, respectively («s = 11). (See
complexity and Ll'O. The participants were also the section reviewing results on groups in
members of Unitarian churches who attended training which might apply to the church
a leadership workshop. Each of the groups per- leadership and the executive development
formed two of four tasks, one structured, and workshop studies.)
one unstructured. The tasks consisted of find- West Point Cadets. Skr/ypek" recently com-
ing the shortest route for (a) a school bus and pleted a study of 32 four-man groups composed
(b) a cross-country road race. The two unstruc- of cadets at West Point. Leaders were chosen
tured tasks were to write a position paper on from among a pool of 400 men whose LPC
the church's stand on (c) legalising abortion scores fell either one standard deviation above
and (</) a "Black Caucus" within the Uni- or below the mean. Members were assigned at,
farian-Universalist church. Leader position random. Unlike other laboratory studies, which
power was low. used postsession questionnaires, leader-member
Mitchell (1969) originally computed corre- relations in this study were determined a priori
lations for groups with poor as well as with on the basis of previously obtained sodometric
good leader-member relations, and these corre- ratings that identified well-accepted and not-
lations were included in the Graen et al. (1970) accepted leaders among the cadets. Position
critique. The Mitchell study was not, how- power was varied by informing the group that
ever, designed as a test of the model, and an the leader in the high position power would be
analysis of the data showed that only 2 of the evaluating each of his group members at the
64 group sessions in this study had group conclusion of the tasks and that these evalua-
atmosphere scores below 55, a score which is tions would become part of the individual's
roughly at the median of group atmosphere leadership score (a very important aspect of
scores for similar studies. As pointed out be- West Point's system). The leaders in the low
fore, a Finding of this type is neither unusual position power were instructed to act as chair-
nor unexpected in ad hoc groups. Most re- men, and the group was told that the members
searchers, testing the model, have, therefore, 6
Skrzypek, G. J. The relationship of leadership style
tried to increase the difference between groups to task structure, position power, and leader-member
with high and low group atmosphere scores by relations. West Point, New York: United States
using only the upper and lower thirds of the Military Academy, 1969.
CONTINGENCY MODEL OF LEADERSHIP .137

as a group would be evaluated on their Here again, the judges did not agree on
performance. whether the leader's position was, in fact,
Each group performed one structured task strong, since in the appropriate experimental
and one unstructured task in counterbalanced condition the leader's position power was
order. The structured task consisted of drawing established basically by instructing the leader
a plan for barracks and a military-post area to to role play a person with a powerful or weak
scale. The unstructured task required the position power.
groups to design a program which would edu- Gracn, Orris, and Alvares (1971) described
cate enlisted men in overseas assignments on two laboratory experiments which were spe-
world politics and maintain their interest cifically designed to test the contingency model.
throughout their tour. These studies also constituted the main basis
The results were as follows for each of the for a recent article in this journal by Graen
eight octants: Octant I, — .43; Octant II, et al. (1970), which questioned the adequacy of
-.32; Octant IIT, .10; Octant IV, .35; the model.
Octant V, .28; Octant. VI, 13; Octant VII, Gracn et al. (1971) used 78 and 96 male
.08; Octant VIIF, - .33. Thus, while none of college students randomly assembled into 52
the correlations reached the .05 level of sig- and 64 three-man groups, respectively. Each
nificance, all but the correlation for Octant III group worked on two tasks. The students were
were in the predicted direction. paid for their participation, and one person in
each three-man group was chosen at random
A'onclassi/iable Studies. to serve as the leader during the first task.
Student nurses. A study by Reilly7 was ex- Another member of the same group served as
cluded because the judges could not agree with leader during the second task.
one another or with the investigator on the Each of the groups was given one structured
position power of the leaders. Reilly studied and one unstructured task in counterbalanced
groups composed of nurses who were given order. Using an 8-point scale for assessing task-
successively structured and unstructured dis- structure (Fiedler, 1967a, p. 25ff) Graen et al.
cussion problems. Whether the leader actually (1971) chose two structured and two unstruc-
had high position power was questioned be- tured tasks. Position power was varied by
cause the leader was a fellow student, and her giving the leaders of one set of groups
additional responsibilities were limited: They superior formal status relative to the members . . .
consisted of making certain arrangements for special information about the task, and . . . the
the groups as well as assigning 20% of the highest decision-making authority and responsibility.
grade each student would obtain. This study In the weak leader condition, the leader role was one of
discussion leader without special information and with
is discussed in a later section, since it may also decision-making authority and responsibility close to
be classified as a training study. that of the members. Hach group worked on both tasks
Experimental change of position power. A under only one of the two power conditions. The task
second nonclassifiable study was conducted by sequence was randomized within power conditions
Nealey and Shiflett (S. Nealey, personal [Graen ct al., 1971, p. 198].
communication, 1969) who attempted ex- Group atmosphere scores were obtained
perimentally to induce a change of situational after each task session, and the groups were
favorablcness from Octant I I I to Octant IV divided into those whose group atmosphere
and vice versa. The groups were assembled on scores had fallen above and below the median
the basis of LFC and intelligence scores. The for the entire set. Groups were then assigned to
experimental manipulation, changing the the appropriate cell of the contingency model
groups, did not succeed although the study by dichotomizing the three situational vari-
prior to the experimental manipulation yielded ables of position power, task structure, and
relations between LFC and group performance. group atmosphere. The results of the two ex-
7 periments are given in Table 4.
lieilly, A. J. The effects of different leadership styles
on group performance: A field experiment. Ames, Iowa: Graen and his associates claim that their
Industrial Relations Center, Iowa State University, two studies followed as closely as possible the
1968. prescriptions of the contingency model and
138 FRED K. FIEDLER

TAB UK, 4
CORRELATIONS 1SETWKEN LKADER UPC AN!) PERFORMANCE JN THE GRAEN F.T Al,. STUDIES

VI

.47" .46" .33 .43


-.13 .02" .08* .45

' Coiri'lalion.s in ;i diiectioii counU'l Lo Lin: hypothesis of the model.

research methodology used in its development. 5.0, and the differences between structured
Because their results were nonsignificant, the and unstructured tasks were only 2.17 and 1.85
authors concluded that their studies, therefore, scale points. This clearly represents a vety
"cast doubt on the plausibility of the con- weak manipulation as compared with the differ-
tingency model [Graen et al., 1971, p. 201]." ences of 4.24 in the original tasks.
Nonsignificant results obviously can occur While it may be argued that the task struc-
for any number of reasons, including inade- ture scores in some of the original studies were
quate experimental design. A study that similar to those in the Graen et al. studies, an
attacks a theory, therefore, must not only be experiment which seeks lo disconfirm a theory
methodologically sound (especially if il docs should not use marginal manipulations in test-
not support an alternative hypothesis), but it ing the null hypothesis.
must also guard against the possibility of ob- 2. Position power. Graen et al. (1971)
taining nonsignificant and randomly dis- manipulated this variable by giving the ran-
tributed data because of inappropriate or domly chosen leader "superior formal status"
marginal experimental manipulations. and "special information about the task," and
A methodological critique in the Journal of delegating to him "the highest decision-making
Applied Psychology (Fiedler, 1971) pointed to authority and responsibility." This was clone
various weaknesses in the manipulation of here by talking directly to the leader in the
three independent variables in the Graen presence of the members, presenting written
et al. (1971) experimental design. The manipu- task instructions to the leader only, "main-
lations were inadequate and make the studies taining body orientation and eye contact with
inappropriate for inclusion in the present the leader," and giving an official timing device
analysis. A summary of the inadequacies is to the leader. In the weak position power con-
presented below. The discussion is based on dition, the formal status of the leader was not
data in the original Graen et al. (1971) paper reinforced, verbal instructions were addressed
as well as subsequent data included in a re- to the group, written instructions were given
joinder to the methodological critique of their to no one in particular, and the timing device
studies. was placed in the center of the table.
1. Task structure. Task structure was as- A number of reasons suggest that this power
sessed by means of a rating scale with scores manipulation is inadequate. First of all, it is
ranging from a maximum of 8.0 to a minimum difficult to believe that the particular experi-
of 1.0 (Fiedler, 1967a). The average task menter behaviors—like looking the leader in
structure scores of the studies on which the the eye, and giving the leader of an ad hoc
original contingency model paper was baser! group a timing device and written instruc-
averaged 7.39 for the structured and 3.15 for tions —are sufficiently powerful manipulations
the unstructured tasks, fn contrast, the scores to do all the things the authors expected to
in the Graen et al. (1971) studies were 5.85 and accomplish. Position power is conceptualized
5.45 for the two structured tasks, and 3.69 and as providing the leader with some real power to
3.60 for the two unstructured tasks. The scores give rewards and sanctions. In other words,
for the structured task were, therefore, less the leader must have some fate control over his
than 1 scale point above the cutting score of members. It is very difficult to give high posi-
CONTINGENCY MODEL OF LEADERSHIP 139

Lion power to a leader in any laboratory situa- TABLES


tion. Where this was done successfully, it was Cm.i, MEANS OK PERCEIVED INFLUENCE RATINGS
usually accomplished by using individuals who [N GliAEN ET AL. STUDY
had some formal position power outside the
Condition Octant
laboratory. Thus, the Belgian Navy study
(Fiedler, 1966) compared petty officers with Experiment 1
recruit leaders; a study of ROTC cadets
by Meuwcsc and Fiedler (Fiedler, 1967a) and Strong position power 5.83 6.17 S.14 5.14 5.57
a study of West Point cadets by Skrzypek (see Weak position power 4.33 4.83 3.24 4.86 4.32
Footnote 6) used cadet officers who held 1.2.5
higher rank than their members. Moreover,
Graen et al. (1971) demoted the leader Experiment 2
appointed for the first task session to member
status in the second session and made another Strong position power 5.75 5.63 6.13 3.50 5.29
Weak position power 5.38 5.00 5.38 4.75 5.13
member of the same group the leader in the
.16
second session. This procedure is likely to
dilute the formal leader-ship power.
Graen et al. (1971) subsequently reported Data provided by Graen et al. (1971) show
data on perceived leader influence in support that the means of LPC scores within the vari-
of their claim that the position power manipu- ous octants ranged from 84.7 to 42.7 in the
lation actually had been effective. Cell means first experiment and from 77.3 to 52.9 in the
of perceived influence ratings are reported in second experiment. A one-way analysis of
Table 5. variance was performed for each study with
Thus, the difference in means over octants the eight octants as cells in the design. The F
in Experiment 2 was only .16. A / test compar- ratio for the second study was not significant
ing the perceived influence ratings in the strong (1.17), indicating that the various octants did
and weak position power conditions was 1.746, not differ in mean LPC. The /*' ratio for the
which is not significant. As can be seen, some of first study was, however, 3.10, which is sig-
the weak position power octants had means nificant at the .01 level and indicates that the
which were higher than some of the supposedly distribution of leader LPC scores differed
high position power octants. Specifically, two markedly from octant to octant. In other
of the "weak" octants had mean scores of 5.38, words, some octants, (e.g., Octant IV) con-
while two of the "strong" octants in the first tained few, if any, low LPC leaders, while
experiment had mean scores of only 5.14. The others (e.g., Octant V) contained few, if any,
position power manipulation in Experiment high LI'C leaders.
2 appears, therefore, not to have been Since the position power manipulation in
effective. addition to the weak task structure manipula-
3. Distribution of LPC scores. Leaders were tions in Experiment 2 and the LPC score dis-
assigned at random and LPC scores were ob- tributions in Experiment 1 were inadequate for
tained after the three-man groups had been testing the contingency model, neither experi-
assembled. This procedure does not properly ment was included in the validation analysis.
assure that leader LPC scores within each
octant will have similar means and distribu- Summary of Results
tions. It is obvious that a meaningful test of Table 6, which summarizes all correlations
the contingency model cannot be obtained if, from acceptable studies, shows that the median
for example, all groups within one octant have correlations for six of the seven octants are in
leaders with high LPC scores, while all groups the predicted direction (Octant VI was not
in another octant have leaders with very low predicted). Of these, the joint probabilities of
scores. An appropriate test is an analysis of the correlations in Octants I, III, and IV are
variance to determine whether the means of significant below the .05 level. Also, 34 of the
various octants are reasonably similar; if so, 45 correlations are in the predicted direction,
the /'' test will be nonsignificant. a finding significant at the .01 level by binomial
140 l''REl) It. FIEDLER

TABLE 6
SUMMARY OF FJF.LD AND LABORATORY STC/DIF.S TKSTING THE CONTINGENCY MODF.L

Octants
Study - — - — _. - --
1 II Til IV V VI VII VIII

Kick! studies

Hunt (1967) .64 - .80 .21


.51 .60
Hill (1969)" -.10 -.29 -.24
Fiedler et al. (1969) -.21 .00 .67 -.51
O'Urien et al. (1969) -.46 .47 -.45 .14

Laboratory experiments

Belgian Navy -.72 .37 -.16 .08 .16 .07 .26 .37
-.77 .50 --.54 .13 .03 .14 .27 .60
Shima (1968)" - .26 .71*
Mitchell (1969) .24 .43
.17 .38
Fiedler exec. .34 .51
Skrzypek" - .43 -.32 .10 .35 .28 .13 .08

Median

All studies -.64 .17 -.22 .38 .22 .10 .26 .35
Field studies -.57 -.21 -.29 .23 .21 -.24 .30 .33
Laboratory experiments -.72 .24 -.16 .38 .16 .13 .08 .33

Median correlations of Fiedler's


original studies (1964) -.52 - .43

test. It should be noted that the number of It will be recalled that in the 1964 study,
correlations in the predicted direction would be data for Octants 1, .IT, and V came from field
significant at the .01 level by binomial test, studies, while the data for Octants 111, IV,
even if we included the two (mien et al. VII, and V I I I came, with but one exception,
(1970, 1971) experiments. These results permit from laboratory studies. Field and labora-
the conclusion that we are not dealing with tory results should, therefore, be examined
random effects: Group performance appears to separately.
be contingent upon leadership style and sifua- Field studies. The median correlations for
tional favorableness. held studies are quite similar to those predicted
On the other hand, 5 of the 10 correlations in the Fiedler 1964 paper. All of the medians
obtained in Octant LI are in the positive rather arc in the predicted direction, and 13 of the 15
than in the negative direction. These counter- predicted correlations are in the expected di-
expectational positive correlations, although rection, which is significant at the .OS level.
found only in this octant, throw considerable The curve, based on relatively few studies, is
doubt on the overall generality of the relation- not as regular as that obtained in 1964.
ship predicted in the Fiedler 1964 paper. It is, Octant VI was not predicted. The predicted
therefore, essential that we examine the rela- median correlation of .05 in Octant V I I which
tions in greater detail. we based on 12 correlations in the 1964 studv,
CONTINGENCY MODEL OF LEADERSHIP 141

now is shown with a median correlation of .30, commonly accepted level of significance. On the
based on three correlation coefficients. Overall, other hand, it is difficult to obtain a large sam-
considering the small number of studies and ple of groups or organizations in any one study;
the small number of cases within each of these and it is essential, therefore, that we consider
studies, the results seem rather remarkably the cumulative evidence from different
consistent with the 1964 data, suggesting that investigations.
the model is valid for the prediction of leader- Experimental variation in leadership behavior.
ship performance under field conditions. Shaw and Blum (1966) instructed nine leaders
JExperiments and laboratory studies. Only the to act in a highly controlling and directive
Belgian Navy, the West Point, and Gracn et manner, while a second set of 9 leaders was told
al. (1971) studies provided data for all pre- to be permissive and passive. The groups were
dicted octants. It is, therefore, hazardous to given three tasks in counterbalanced order,
draw more than tentative conclusions for any and the tasks varied in degree of structure.
octants but II and IV for which sufficient data Permissive, passive leaders performed more
are available. Data for Octants I and TV tended effectively in the two relatively unstructured
to support the prediction of the contingency tasks (roughly Octant IV), the directive
model, while they did so only directionally in leaders, as predicted by the investigators, per-
Octants III, V, Vf[, and VIII. The data clearly formed more effectively in the highly structured
indicate that the model does not adequately tasks (roughly Octant II). These results con-
predict leadership performance in Octant 11 form to the general expectations of the model.
of laboratory studies. On the other hand, 22 Objedification of situational favorableness by
of the 29 predicted correlation coefficients structural role theory. O'Brien (1969) measured
were in the expected direction, which is signifi- situational favorableness objectively by apply-
cant at the .01 level for binomial tests. ing methods of structural role theory (Oeser
A number of possible explanations for the & Harary, 1962, 1964). O'Brien assumed that
nonpredicted results suggest themselves. The a situation would be more favorable to the
most parsimonious and obvious of these might leader the greater the number of paths he had
simply be that it is difficult to manipulate to the task structure. The more readily and
leadership variables in laboratory experiments, directly the leader could influence task per-
and sonic important aspects of real-life situa- formance, the greater his influence and con-
tions do not permit themselves to be readily trol of task-relevant group behavior.
built into the laboratory. The structural role theory deals with rela-
tions among three elements, namely, persons,
EXTENSIONS ov THK CONTINGENCY MODEL positions, and tasks. Relations among the first
A number of studies have tested the more indicate the interpersonal relationships, rela-
general hypothesis that the situational favor- tions among the positions indicate authority
ableness affects the relationship between relations, and relations among the tasks indi-
leadership style and performance. Some of cate allocations and task sequences. O'Brien
these studies tested groups in situations rang- assembled groups on the basis of personal com-
ing from the very favorable to the very un- patibility depending upon the members' simi-
favorable; other studies considered groups larity or dissimilarity in scores on Schutz'
falling on only two points on the situational FTRO scale (1958). The group task consisted
favorableness continuum. The various group of constructing models from spheres and sticks
situations were categorized as being favorable, according to a given pattern. Position and task
intermediate, or unfavorable situations by two allocation were manipulated by determining
or more judges. However, since the degree of the means by which the leader could interact
situational favorableness in some of these in- in the task performance. A coefficient of situa-
vestigations was not operationally specified in tional favorableness could then be computed
advance, the rejection of the null hypotheses which, in oversimplified form, expressed the
becomes correspondingly more hazardous in leader's paths to the task structure as a ratio
these cases. This is especially so in studies in of all possible paths. The higher the ratio, the
which the statistical relations do not reach the more favorable the leader's position power.
142 FRKI) JL FIEDLER

The results of O'Brien's study, based on the was rated as lowest in structure, while produc-
correlation between leader LPC and the num- tion was rated as highest. This reviewer corre-
ber of models produced, showed the predicted lated the manager's L P C - and rated perform-
relationships. For 16 groups with high situa- ance from the Lawrence and Lorsch data. The
tional favorableness the correlation was — .08; results follow the expectation that a low LPC
for 16 groups with intermediate favorableness manager would perform better on structured
it was .77 (significant at .01); and for 32 groups tasks, while a high LPC" manager would per-
with low situational favorableness the correla- form better in unstructured situations. The
tion was — .13. correlations, in order of rated structure, were
Heterocullural American and Indian groups. for production, — .50; sales, — .31; applied
Anderson (1966) conducted a laboratory ex- research, — .10; and fundamental research,
periment which used graduate students from .66. («s = 6).
India as well as from the United Stales. These Since these results were obtained without
groups consisted of one American leader, one reference to leader-member relations, they
American group member, and one Indian group suggest that the leader-member relations di-
member. The tasks required the groups to mension might be relatively less important at
negotiate an agreement on hiring practices be- higher levels of the organisation. This seems
tween an Indian village and an American com- reasonable since the manager at the third and
pany, and to compose two different stories higher levels usually has very few direct con-
based on the same TAT card. Half the leaders tacts with production workers at the non-
had high LPC, and half had low LPC scores. supervisory levels, and relatively few contacts
Of these, half were instructed to be as con- with first-line supervisors.
siderate as possible in their leadership be- Psychiatric nursing organization. Nealey and
havior, while the other half were told to struc- Blood (1968) investigated the psychiatric
ture the situation as firmly as possible. nursing service of a large Veterans Administra-
Anderson performed a post hoc analysis that tion hospital. LPC" scores were obtained from
scaled the situations on the basis of favorable- supervisors at the first and second levels of the
ness. This scaling suggested that the TAT organization, namely, head nurses in charge
tasks were more favorable than the hiring of a ward, and "unit supervisors" in charge of
problem (which required negotiation) and that one of the hospital's six large units, which are
the considerate condition would be more favor- both quite comparable as to structure and
able than the structuring condition. This order- function. Performance of wards and of units
ing of situations was supported by leader re- was judged by management personnel at the
sponses to questions about their anxiety and level above the head nurse and the unit super-
tension in each of these conditions. visor, respectively.
The correlations for the four tasks in order The most important difference between the
of favorableness (TAT-considerate, TAT- job of the head nurse and that of the unit
structuring, negotiation-considerate, negotia- supervisor for purposes of the present analysis
tion-structuring) were — .50, .21, — .22, and appears to be the structure of her subordinates'
— .12, thus suggesting a curvilinear relation- tasks. The work of the psychiatric aide is rela-
ship between LPC-performance correlations tively structured since there are fairly specific
and situational favorableness (MS = 8). guidelines available on the management of
Chemical processing companies. Lawrence psychiatric patients and ward personnel. The
and Lorsch (1967) compared the performance job of the unit supervisor, or more precisely,
of six chemical processing companies, each of the work of the head nurses she supervises, re-
which had four subsystems: production, sales, quires considerably more policy and decision
applied research, and basic research. Each sub- making, and it is correspondingly less struc-
system was under the direction of a senior tured. Nealey and Blood correlated the LPC
management official, either at the vice- scores of these nursing supervisors with rated
presidential level or immediately below. The performance. In a very similar study, Nealey
structure of these subsystem tasks was rated and Owen (1970) about 18 months later re-
by a number of judges. Fundamental research computed these correlations on 25 head nurses,
CONTINGENCY MODEL OF LEADERSHIP 143
TABLE 7
SUMMARY OF LPOGROJi" PERFORMANCE CORRELATIONS op STUDIES KXTENDING
THE CONTINGENCY HYPOTHESIS

Study and date Favorable [intermediate IUnfavorable

O'Brien (1969) -.08 .77" -.13


Anderson (I960) -.50 .21 -.22 .12
Lawrence & Lorsch (1967)" -.50 -.10 -.13 .66
Nealey & Blood (1968) -.22 .79"
Nealey & Owen (1970) -.50 I
Kiedler & Barron1'
Task I -.42 -.56 -.32 .67 -.08 -.01 -.53.53 -.72 .18
Task II -.71 -.59 .69 .41 -.15 -.20 -.47
.47 -.61 -.14

Median -.37 .20

Note.—The location of the correlation coefficient in the table indicates degree of judged favorableness of tbc leadership
situation. The farther to the left, the more favorable the situation.
" Study not conducted by writer or his associates.
''I n Fiedler (1967a).

15 of whom had participated in the first study. quite strong. The investigations do not permit
The correlations between head-nurse LPC and an exact test of a theory since the methodology,
performance for the first and second studies the criteria, and the subject populations vary
were - .22 (n = 21) and - .50 (n = 25, from study to study. At the same time, these
p < .05), and for unit supervisors tested in the studies provide consistent cumulative evidence
first study, .79 (n = 8, p < .01). Thus, as in that the correlation between leadership style
the Lawrence and Lorsch study, the structure and group performance is moderated by
of the supervisory task strongly moderates the the situational favorableness dimension even
direction of the relationship between LPC and though this dimension is operationalized in
organizational performance. a wide variety of ways. Thus, the Shaw and
Stress as an index of situationalfavorableness. Blum experiment, the Lawrence and Lorsch
A study by Fiedler and Barron (cited in Fiedler, investigation, as well as the Nealey and Blood
1967a) investigated the relationship between and the Nealey and Owen studies show that the
leader LPC and creative group performance structure of the task is important in determin-
under varying conditions of stress. Fifty-four ing the direction of the correlation between
three-man teams composed of ROTC cadets LPC and group performance. The Fiedler and
participated in this study under relatively Barron (Fiedler, 1967a) study used stress as
stress-free conditions, intragroup conflict, and an index of situational favorableness. The
relatively severe external stress. Within each of O'Brien experiment presented an ingenious new
these stress conditions the groups were divided metric of situational favorableness based on
into those with high, medium, and low leader structural role theory, and the results of his
group-atmosphere scores. The resulting LPC- study yielded relations in the expected direc-
perforrnance relations were then plotted tion with one of the correlations highly sig-
against strcssfulncss of the situation and re- nificant. Finally, the Anderson (1966) experi-
sulted in a bow-shaped curve with low LPC ment, based on post hoc analysis of the data,
leaders performing better than high LPC also yielded data that tended to show an inter-
leaders in relatively stress-free and stressful action of task and leadership style. Thus, not-
conditions, and high LPC leaders performing withstanding the diversity of the studies, there
better in situations of intermediate stress. is clear evidence that, identified situational
Summary of studies testing the contingency components determine, in part, the type of
theory. The results presented in this section are, leadership style that a particular group requires
in one respect, quite weak, and in another, for effective performance.
144 FRED E. FIEDLER

KXTKNSION OF T11K MODKf. TO sample consisted of 112 operators working in


COACTING GROUPS 13 groups. Of these employees, 21 were first-
line supervisors who provided LPC and group
A number of field studies have attempted to atmosphere scores. The task was rated as
investigate the relation of leader LPC scores to highly structured, and the position power as
the performance of coacting groups and organi-
high. These groups would then fall into
zations (Fiedler, 1967b). The number of studies
Octants 1 and V.
reported is now sufficient so that a review of
Hales obtained two criterion scores, a
the findings appears appropriate.
"quality index" reflecting the accuracy and
courtesy with which the operators handle calls
Task Groups and Organizations
as well as the accuracy in billing calls. A sec-
Craft shops and grocery markets. Two organi- ond index, called the "load factor," reflects the
zations studied by Hunt (1967) were coacting. average number of calls handled by an office.
These were craft shops in the physical science Three telephone executives who were inde-
laboratory and grocery departments of chain pendently interviewed agreed that the quality
stores. Both of these types of organizations index is the more important and that offices
performed coacting tasks that were highly rarely performed below the minimum load
structured. In both organizations the leader's factor. Since the quality and load indexes were
position power was high. Performance of craft negatively correlated ( — .43), only the quality
shops was assessed by ratings, while grocery index was here considered. Bates divided his
departments were evaluated on the basis of an groups into six with relatively high group
objective measure of number of man-hours atmosphere and seven wilh low group atmo-
over total sales volume. sphere scores. The corresponding correlations
The correlations for six workshops with between supervisors' LPC scores and quality
high, and five with low group atmosphere indexes were —.77 and .75.
scores (comparable to Octants I and V), were, School principals. McNamara (1967) investi-
respectively, —.48 and .90 (p < .05), those gated the effectiveness of elementary school
for 13 supermarkets with high group atmo- principals in 32 elementary schools of the
sphere, — .06, and those with low group atmo- Edmonton, Alberta, school system. The schools
sphere, .49. were relatively small in size, some containing
Hospital departments. Hill's (1969) study in- as few as six teachers. Although McNamara
cluded various departments in a hospital, in- spoke of his schools as interacting, all four
cluding the nursing service, the controller's judges classified the schools as coacting. Their
department, dietetics, housekeeping, stores, reason was that there is relatively little inter-
central supply, and maintenance. All were rated action among teachers in the performance of
to be coacting, and all supervisory personnel their instructional duties, nor is it likely that
were rated as having high position power. The the principal's job demands that he share his
nursing service was rated by Hill as having an administrative duties with his staff or teachers.
unstructured task, while other departments The principal's position power was rated as
were rated as having structured tasks. Classify- being high.
ing the groups on the basis of the contingency The effectiveness of schools was judged by
model classification would make the nursing five members of the school system's administra-
service fall into Octants 111 and VI1 and other tive staff. Leader-member relations were in-
departments into Octants 1 and V, depending dexed by group atmosphere scores, with the
on the leader's group atmosphere score. The upper third of the schools and the lower third
correlations for the Octant 1 and V groups of the schools used, and the middle third de-
were -.21 (n = 8) and .52 (« = 8) and for the leted from the sample.
Octant I I I and V I I groups (nursing) —.32 The correlation between principal's LPC"
(n = 7) and .87 (n = 7, p < .05). and performance in high group atmosphere
Telephone offices. .Hates (1967) conducted schools (Octant 1) was —.48 (n = 11), while
a study of telephone supervisors in two offices that in low group atmosphere schools (Octant
of the Bell Telephone Company. The total V) was .31 (n = = 1 2 ) .
CONTINGENCY MODEL OF LEADERSHIP 145

Training Silualions with low group atmosphere scores. The corre-


lation between spokesmen's LPC and perform-
Naval aviation cadels. Fiedler and Hutchins
ance scores was .45, regardless of group
(Fiedler, 1967a) conducted a study of aviation
cadets (including some commissioned officers atmosphere.
in flight training) and their instructors. The Student nurses. A study by Reilly, mentioned
student pilots were in the advanced course above (see Footnote 7), was designed to test
which concentrated on formation flying, a the contingency model. However, the judges
rather anxiety-arousing phase of training. The rating Reilly's method were divided on the
cadets were assigned lo "nights" of eight men, leader's position power. The study involved the
and each flight was under the direction of an assembly of 14 groups of student nurses with
instructor team. The performance of the men each group required to complete 10 sets of dis-
in each flight was evaluated by instructors cussion problems and examination questions
regularly assigned to another squadron of the poserl by the faculty of the school over the
training base. course of the year. Some of these problems were
Two samples of 16 instructors were tested, highly structured; that is, there was an answer
using their groups' performance scores as or a solution available. Other problems were
criterion of leadership (Octants I and V). The highly unstructured; that is, the group had to
correlation of head instructors' LPC scores and discuss a case or an ethical issue for which no
performance of their flights was .45 and .17. definite answer was available. Reilly reported
Fiedler (1967a) also obtained correlations be- a correlation of .63 between leader LPC and
tween the sociometrically chosen men, that is, group performance, irrespective of leader
informal leaders with very little position power. group atmosphere scores.
Since all were sociometrically chosen, all had The leader had responsibility for arranging
good leader-member relations. The correlation the sessions and seeing that the group's solu-
between the LPC scores of 22 leaders and per- tions were typed and handed in to the faculty.
formance ratings was .55 (p < .02) and .28 for She also had the responsibility to assign 20%
ws of 22 and 15. The lower correlations in the of each of her fellow students' grades. Leaving
second set of teams may be due to the smaller aside for the moment the question of position
range and standard deviation of performance power on which our judges disagreed, or that
scores in the second sample of teams. these groups may well have been interacting in
Management trainees. A study by Seifert most tasks, the more important point might
(1969) used 14 management training groups well be that the Reilly study, as well as the
in Germany. These groups, each consisting of naval aviation cadet study by Fiedler and
25 to 30 participants, remained together for Hutchins (Fiedler, 1967a)and the Seifert study
almost 1 year. Similar lo the naval aviation of German management trainees, is distin-
cadet sludv, each group had a team of instruc- guished by having as its purpose the training
tors and a head instructor. Each group also had of the group members rather than the per-
an informal leader, designated as spokesman formance of some (ask that results in an output
of the group, but having very little position beneficial to the organization.8 In all of the
power. Similar to the naval aviation cadets, studies, the exercise was designed to be
Seifert reported that, the men were under con- beneficial to the individual group member.
siderable pressure and anxiety lest they fail. There might well be a psychological difference
(Although Seifert treated these groups as in- in leading a group for the purpose of benefiting
teracting, all four judges considered the Seifcrt the members and leading a group for the pur-
stud)' one of coacting groups.) Effectivcncss 8
An earlier unpublished study of classroom per-
was rated by instructors and was based on formance by Marse (1'JSS) showed negative correlations
several scales of motivational and performance of —.70 (w -- 6) and —.36 (» = 12) for physics and
characteristics of the men. rhetoric section instructors at the University of Illinois
where rated student performance was the criterion. In
Correlations between the LPC of head in- that study, however, the class members never interacted
structors and performance was .56 for those in groups as part of their training. Whether this is an
with high group atmosphere and —.20 for those important determining factor remains to be seen.
146 I'RKD E. Ifll'.DLER

TABLE 8
CORRELATIONAL SUMMARY OK STUDIES EXTENDING THE CONTINGENCY MODF.L
TO COACTING TASK AND TRAINING GROUPS

Octan Is

1 11 111 IV V VI VII VIII

Task groups
Craft shops -.48 .'JO"
Groceries -.06 .49
Hospital departments" -.21 .32 .52 .87
Telephone offices -.77 .75
School principals" -.48 .31

Median -.32 .52 .87


Training groups
Naval aviation
Chief instructors .45
.17
Informal leaders .55
.28
M anagcmcnl trainees"
Head instructors .56 .20
Informal leaders .45 .45
Student nurses" .63

M edians .45 .50 -.20

1
Studies not conducted by wliter or his associates.

pose of benefiting the organisation. Our data correlation for Octant ill is in the predicted
suggest that this may be the case.9 direction, and the correlation for Octant VII,
Summary of results from coacting groups. As while much higher than would be expected for
we suggested in the discussion of the Reilly this octant, is not incompatible with data from
(see Footnote 7) study, the results obtained interacting groups.
from studies of coacting groups can best be dis- The data on coacting task groups suggest
cussed by separating results from task groups that the distinction between interacting and
and results from training groups (Table 8). coacting task groups might be unnecessary,
The results from task groups are highly con- while the distinction between task groups and
sistent in showing that groups or organizations training groups might be essential. The latter
with structured tasks and high leader position appear to follow quite dissimilar rules.
power perform more effectively under low LPC The Seifert (1969), the Fiedler and Htitchins
leaders when the group climate is rated as (Fiedler, 1967a), and Reilly (sec Footnote 7)
favorable, and more effectively under high studies suggest that groups in training might
LPC leaders when the group climate is un- constitute a valid subclassificalion for leader-
favorable. Classifying coacting groups in the ship studies, a classification that needs to be
same manner as interacting groups indicates intensively examined further. The possibility
that the correlations are quite similar in the should be considered that this set of studies
two octants for which data are available, might also include those by Mitchell (1969) and
namely, Octants 1 and V. Fiedler which used participants in leadership
Hill, in his study of a hospital, classified the workshops.
supervising nurses' job as unstructured. The Recent empirical findings from research on
9 leadership training. Despite intensive efforts,
Note, however, that a school principal's group mem-
bership consists primarily of teachers and clerical staff, research has failed to show that leadership
not of students. experience or leadership training systematically
CONTINGENCY MODEL OF LEADERSHIP 147

improve organizational performance (Camp- benefit of the organization—that is, the typical
bell et al., 1970). These disappointing results task groups- -and groups that exist for the
can be deduced from the contingency model. benefit of the individual—groups of trainees.
Specifically, we can interpret leadership ex- Coacting task groups appear to follow the pre-
perience and training as improving situationa) dictions of the contingency model, at least for
favorableness (e.g., human relations training Octants f and V. Data from groups-in-training
is supposed to improve leader-member rela- showed consistently positive relations between
tions; technical training would make the task leader LPC and group performance measures in
appear more structured). Training and ex- Octants 1 and III, and only one small negative
perience should then differentially affect the correlation in Octant VL These findings sug-
performance of high and low LPC leaders. The gest a new approach to the classification of co-
contingency model would then predict that acting groups and training groups which might
training for intermediate situations will im- lead to a better understanding of managerial
prove the performance of high LPC leaders— performance in task and training organizations.
but decrease that of low LPC leaders. Likewise,
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