NEED HELP?

IS Service Desk
1-800-252-8108 (US)
1-972-535-0050 (US & Intl)
ISSupport.parsons@parsons.com
Middle East Service Desk
971-2-614-2-444 Abu Dhabi, U.A.E

MENA+ - iPhone MESupport.parsons@parsons.com

Follow the guidelines below to help manage the usage costs of your iPhone during International travel:
Managing iPhone How to reduce your Voice Charges:
Usage Costs on • Use cellular phone only when necessary.
International Travel • Use local office phones/landlines as much as possible.
• If you are a post-paid customer and own your SIM card, contact your service provider to inquire about available
Voice Roaming Services that you could subscribe to or contact the IS Service Desk for assistance.
Turn Off iPhone
For instance ETISALAT in the UAE offers Voice ROAMING Service Packages for post-paid customers who
Data Roaming
own their SIM CARDs (i.e., non-Company-Sponsored SIM Cards). Users in the UAE please refer to the
Disable Auto Emails “Etisalat Voice Roaming Service Packages” TechTips.
How to reduce your Data Charges:
Turn Off iPhone • Do not use this mobile device to navigate the internet or for automatic email delivery when travelling
Cellular Data internationally.
 To avoid internet usage and roaming charges during international travel, turn data roaming off. Follow the
instructions on page 2, Turn Off iPhone Data Roaming.
Etisalat  Minimize the use of the iPhone to synchronize email data. To download your email at your convenience,
follow the instructions on page 2, Disable Automatic Email Delivery.
Voice Roaming
Service Packages • Use Wi-Fi whenever possible. To turn on Wi-Fi:
 Turn Off iPhone Cellular Data. Follow the instructions on page 3, Turn Off iPhone Cellular Data.
 Turn on Wi-Fi. Follow the instructions on page 3, Turn on Wi-Fi.
How to WƵƌĐŚĂƐĞ
Etisalat • If you are a post-paid customer and own your SIM card, contact your service provider to inquire about available
Voice Roaming Data Roaming Services that you could subscribe to or contact the IS Service Desk for assistance.
Service Packages For instance ETISALAT in the UAE offers Data ROAMING Service Packages for post-paid customers who own
their SIM CARDs (i.e., non-Company-Sponsored SIM Cards).

September 2013 Page 1

 NEED HELP?
IS Service Desk
1-800-252-8108 (US)
1-972-535-0050 (US & Intl)
ISSupport.parsons@parsons.com
Middle East Service Desk
971-2-614-2-444 Abu Dhabi, U.A.E

MENA+ - iPhone MESupport.parsons@parsons.com

Turn Off iPhone Data Roaming Disable Automatic Email Delivery

Managing iPhone
Usage Costs on To disable the automatic email delivery and only load emails
1. On the iPhone press Settings.
International Travel when you select the mail account, do the following:

1. On the iPhone press Settings.

2. Go to General.
Turn Off iPhone
Data Roaming 2. Go to Mail, Contacts, Calendars.
Disable Auto Emails 3. Go to Network.
3. Go to Fetch New Data.
4. Slide Data Roaming to Off to turn off
Turn Off iPhone
data roaming. 4. Slide Push to Off to disable
Cellular Data automatic email delivery.

Etisalat 5. Ensure Manually is selected.

Voice Roaming
Service Packages 6. Open mail as normal.

How to WƵƌĐŚĂƐĞ
Etisalat
Voice Roaming
Service Packages

September 2013 Page 2

 NEED HELP?
IS Service Desk
1-800-252-8108 (US)
1-972-535-0050 (US & Intl)
ISSupport.parsons@parsons.com
Middle East Service Desk
971-2-614-2-444 Abu Dhabi, U.A.E

MENA+ - iPhone MESupport.parsons@parsons.com

Turn Off iPhone Cellular Data Turn On Wi-Fi

Managing iPhone
Usage Costs on After turning off cellular data, the iPhone is now capable
1. On the iPhone press Settings. of using Wi-Fi only. To turn on Wi-Fi:
International Travel

2. Go to General. 1. Go to Settings.
Turn Off iPhone
Data Roaming
Disable Auto Emails 2. Slide Wi-Fi to On.

3. Slide Cellular Data to Off to force a

Turn Off iPhone
connection to Wi-Fi.
Cellular Data

Etisalat
Voice Roaming
Service Packages

How to WƵƌĐŚĂƐĞ
Etisalat
Voice Roaming
Service Packages

September 2013 Page 3

 NEED HELP?
IS Service Desk
1-800-252-8108 (US)
1-972-535-0050 (US & Intl)
ISSupport.parsons@parsons.com
Middle East Service Desk
971-2-614-2-444 Abu Dhabi, U.A.E

Etisalat Voice Roaming Service Packages MESupport.parsons@parsons.com

Managing iPhone
Usage Costs on
International Travel

Turn Off iPhone

Data Roaming
Disable Auto Emails

Turn Off iPhone

Cellular Data

Etisalat
Voice Roaming
Service Packages

How to WƵƌĐŚĂƐĞ
Etisalat
Voice Roaming
Service Packages

September 2013 Page 4

3/8/2012 4
 NEED HELP?
IS Service Desk
1-800-252-8108 (US)
1-972-535-0050 (US & Intl)
ISSupport.parsons@parsons.com
Middle East Service Desk
971-2-614-2-444 Abu Dhabi, U.A.E

Etisalat Voice Roaming Service Packages MESupport.parsons@parsons.com

Managing iPhone
Usage Costs on
International Travel

Turn Off iPhone

Data Roaming
Disable Auto Emails

Turn Off iPhone

Cellular Data

Etisalat
Voice Roaming
Service Packages

How to WƵƌĐŚĂƐĞ
Etisalat
Voice Roaming
Service Packages

September 2013 Page 5

3/8/2012 5