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Questionnaire
Name of the Organization:…………………..……………………………………………………….
Contact Person:…………………...…………………………………………………………………...
Designation/Department:…………………………..…………………………………………………
Mobile No:………………………………...
Email id:………………………………………………………………………………………………
1. Do you think Social Media Marketing can help in the success of a company?
a) Yes b) No.
a) Facebook c) Linked In
b) Twitter d)CorporateBlogs.
3. On a grade of (1-5) 1 being the least & 5 be the highest how would you rate the
following sites?
1 2 3 4 5
Facebook
Twitter
Linked in
Orkut
Flickr
Google+
4. When did your company started using Social Media Marketing?
5. How will you rate Social Media marketing in your business application?
a) Excellent c) Average.
b) Good. d) Poor.
6. Does your organization have any dedicated department for Social Media
marketing?
a) Yes b) No.
7. How will you rate Social Media Marketing (1-5) where 1-being the least & 5-being
highest on the following parameters?
a) Networking. b) Visibility.
c) Branding. d) Communication.
8. Please indicate with whom you interact mostly while using Social Networking
Sites?
Close friends
Families
People who
live far away
People whom
you don’t know
Competitors
9. What metrics you want to achieve through Social Media Marketing?
a)
c) Reputation management.
10. What benefits are you getting through Social media Marketing?
a) Brand Awareness.
11. Which target market does Social Media enable you to reach?
a) Businesses
b) Youths.
c) Families.
d) Prospect Clients.
12. Can Social media helps to improve the communication in internal organization?
a) Yes
b) No.
13. How do you rate your employees on basis of involvement in Social Media
Marketing?
a) Excellent.
b) Good
c) Average
d) Poor.
a) Employee Engagement.
b) Recruitment.
c) Organizational Development.
d) Creative Solutions.
15. Do you have set a certain Promotional budget for Social Media Marketing?
a) Yes
b) No.
i. 1-2%
ii. 2-4%
iii. 4-7%
iv. More than 7%
16. Which tools are you using to select your target audience through Social Media
Marketing?
a) Blogs.
b) Tweets
c) RSS feeds
d) Communities
e) Buzz
f) Others
a) Company specific.
b) Brand specific.
18. Have you identified any business advantage of Social Media over Traditional
Media?
a) Yes.
b) No.
i. Quick updates
ii. Creating community
iii. Fan pages
iv. Popularity with in short span of time
19. How do you show your promotional activities through Social Media Marketing?
a) By Photos.
b) By Videos.
c) By Updates.
a) Response Immediately.
21. What changes the industry has seen due to Social Media Marketing?
a) Industry Growth.
b) More competitors.
b) Lesser price
c) Global expansion
a) Never lie
b) Never Spam
24. What do you think Social Media Marketing of your company is?
c) Interactive.
25. What sales promotion tools do you use in Social Media to generate traffic?
a) Discounts.
b) Coupons.
c) Contests.
d) Instructional Videos.
26. On a scale of (1-5) where 1 being the least & 5 being the highest, how would you
rate the other sources apart from Social Media Marketing?
a) Newspapers.
b) Hoardings.
c) Pamphlets
d) Banners
e) Magazines
27. What major challenges will Social Media face in near future?
a) Culture.
b) Governance
d) Human Resources.
e) Privacy.
28. What new things emerged out after using Social Media Marketing?
29. How would you rate the similarities Social Media Marketing & SEO?
30. Are you satisfied with your current Social Media Marketing Strategies?
a) Yes
b) No.
31. Any suggestion would you like to give for the better use of Social Media?
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