LO1 – Know the factors that are involved in human resource planning in

organisations

P1

Describe three internal factors to consider when planning the human resource requirements of
an organisation

Name and Organizational structure

Describe The organizational structure determines the number of human resources an
Internal organization requires. In this specialty the organization like Fossil
Factor 1 Groupfollows flat organizational structure will require lower level
employees more and few number of top level employees as it holds few
hierarchy in the structure(Armstrong, 2012). But for the functional
organization requires separate manager in each functional department along
with lower level employees.

Name and Organizational growth

Describe The HR department must consider the growth level of the organization at the
Internal time of planning human resource for the organization. When organizations
Factor 2 are in the growth position they will expand their business and therefore huge
number of employees is required to be recruited.Fossil Group is still growing
and it has planned to launch 20 more stores in UK. So this employee
requirement must be considered at the time of HR planning.

Name and Skill requirement

Describe The evaluation of skills held by the current human resources of the
Internal organization is a vital task for planning human resource requirement. It helps
Factor 3 building employee profile with experience, training and qualification(Audit
of science, engineering & technology skills, 2012). The work types of
organization like capital intensive or labour intensive must be assessed for
identifying the skills it requires.Fossil Group is chain shop and it requires
 more labour as it is labour intensive and it recruits sales representative in
huge number.

Describe three external factors to consider when planning the human resource
requirements of an organisation

Name and Labour cost

Describe Organization must also consider the labour cost it will incur after hiring the
External required employees. The labour cost in UK is regulated by the UK
Factor 1 government. It sets minimum wage rate. So Fossil Group must pay certain
wage under minimum wage rate that must be assessed at the HR planning.

Name and The technology

Describe From the last 30 years the technology has developed tremendously that also
External impact the operation of Fossil Group. The organization now operates
Factor 2 business through online and information management system is practised. So
it requires people with IT skills and knowledge that must be considered at
the time of human resource planning (Bramham, 2012). In order to hire such
types of employee Fossil Group must bear higher cost for its human
resource.
Name and Skills and qualification
Describe Fossil Group in this regard needs to know the types of skills and
External qualification of employees are available in the locality. The information can
Factor 3 be extracted from the national statistics about the locality. Fossil Group must
also evaluate its future needs of skills and qualification as well as the needs
of competitors in order to hire the right people.

P2/M1/D1

Describe how the skills that The employees of an organization require different types of
employees require to carry skills and qualification for accomplishing the tasks. In
out jobs in an organisationare order to identify the skills that are important for specific
identified posts it must make a set of skills.
For more complicated jobs it requires more specific skills.
Some of the skills that Fossil Group require are given
below:-
Personal skills:
For personal skills the employees like sales representative
must be honest with their customers regarding products
and service. He must have patience as he needs to work
with every class of people(Bratton, 2017). The employees
will work in a team so they must have the ability to work
with other colleagues.
Hard skills and competencies:
The sales representative will be capable of achieving target
if they have industry specific knowledge about the product
and experience of working in the related area. The
employees like IT specialities must have qualification of
working in IT sector. The sales representative and
accountants must have degree from business school and
numeric test will favour the job holder.
Transferable skills:
The transferable skills of the employees of Fossil Group
must be considered as the employees can easily shift the
organization for example the communication skills.The
employees with good listening skills and learningnew
product skills are assets to any company that requires such
skills(Cartwright, 2012). So the employees must be looked
after otherwise Fossil Group will lose the employees. The
employees must have the skills of understanding the
instruction of supervisor and carrying it through the
working period. The sales representatives require good
speaking skills as they will communicate directly with the
customers.
What is a skills audit? Skill audit is the process of identifying the skills gap in the

Explain the benefits to using
a skills audit for human
resource planning
Evaluate the steps an
organisation can take to
improve the skills of its
employees
Use a real life example if
possible
organization. The assessment of employees’ current skills
and the skills organization requires.Fossil Group has used
360 ° Review tool for identifying the skills gap. In this
technique the input about the skills of employees is taken
from the all level of employees and external
bodies(Collaborative performance reviews, 2012). This
tool is very effective for profiling the skills of employees.
The organization also uses focus group and assessment
center methods for skill audit.
There are some benefits of skills audit for human resource
planning. These are described below:-
 The skills of employees can be identified and the
required training can be arranged for further
development.
 The productivity of employees can be increased as the
organization can appoint them in a post that matches
with the skills they hold.
 The understanding among employees, supervisors and
managers is improved as the upper-level employees
know the skills. The weakness and strength of
employees can be identified through the skill audit and
necessary steps can be taken in this regard.
The organization like Fossil Group can follow some steps
to improve the skills of its employees. The steps are given
below:-
Willingness to change
The employees must feel by themselves to be changed in
the organization(Falcone, 2014). They can’t be forced to
change. The good side of this factor is that it will last
longer and it will be effective but the bad side is that
employees usually don’t want to be changed.
Learning and Educating
Education can be a step where employees will be provided
 books for reading and become changed. The advantage of
this factor is that employees will get proper knowledge but
the disadvantage is that some employees of Fossil Group
don’t have literary skills. A real life example of Walmart
can be given that the employees with less skill are given
Marshall Goldsmith’s What Got You Here Won’t Get You
Therefor learning the skills in the organization. And this is
very effective method of Walmart to develop skills.
Self-reflection
When employees of Fossil Group know that they have
some lacking and they are not perfect in some areas they
will try to develop the skills. The good side of this method
is that it is effective for developing skills but the bad side is
that self-reflection will not work for every employee.
Goal setting
Employees of Fossil Group can set some goals that will
help them change in acquiring required skills. The
advantage of this step is that it is structured and therefore it
can be achieved easily(Gallie, 2013). The main
disadvantage of this step is that some employees may set
wrong goals that will not help achieve proper skills.
Practice
The skills can be developed effectively if the new one can
be practised in the daily business operation. The main
benefit of this step is that the skill can be achieved and
applied at the workplace at the same time but it is time-
consuming and may failures can be experienced.For
example the newly recruited sales representatives of Asda
get 2 months practice of skills in the daily business
operation that enhances employees’ skills of sales
remarkably.

LO2 – Know how organisations motivate employees

P3/M2

What is the Motivation is external or internal factors that stimulate the people to be
definition of committed or interested to do specific job, role or put an effort to attain
motivation? the goals(McIntosh, 2014).
On the other hand motivation can be defined as the theoretical
construct that gives people a reason for acting in a certain way.
Give 5 methods an 1. Incentives: The employees of an organization are paid handsome
organisation can salary regularly. The employees can also take advance from the
use to motivate its organization.
employees 2. Bonus: The employees get bonuses as a part of their monetary
incentive. The main bonuses they get are like charismas bonus, Easter
Sunday bonus, summer vacation bonus, Eid bonus for Muslim, New
year bonus etc.
3.Work-life balance:When employees are provided with flexible
working period like part time working facilities, they become
motivated (Sierk, 2011). The employees can shift their working period
at any time
4. Promotion: When the scope of promotion is available employees
become motivated. This tool is used for motivating those employees
who are highly committed. The promotion is given based on the
performance.
5. Employee of the month award: The employee who achieved
assigned goals are rewarded the employee of the month. The highest
performer is given this award.

Select three of the methods you have outlined above. Explain the advantages and
disadvantages of using these methods to motivate employees

Name method 1 Bonus

Explain the The advantages of bonus

advantages of  Bonus works as the appreciation of performance of employees.
method 1  Bonus increases motivation more than any other tools.

Explain the The disadvantages of bonus

disadvantages of  Bonus is costly for the company.
method 1  The jealousy can be increased in order to achieve the target.
Name method 2 Work life balance

Explain the The advantages work-life balance

advantages of  The productivity of employees increases
method 2  The absenteeism will decrease
 The work will be more enjoyable and employees will feel less
stress.
 The employees’ commitment and loyalty will increase
Explain the The disadvantages of work-life balance
disadvantages of  The organization needs to hire more employees
method 2  The communication among employees decrease
 High recruitment and training cost(Wils, 2012).
Name method 3 Promotion

Explain the The advantages of promotion

advantages of  The recruitment cost is not needed as the current employees are
method 3 directly promoted.
 The employees have better ideas about the organization that’s
why the performance increases.
 Competition for achieving required target increased that finally
increases the organizational growth
Explain the The disadvantages of promotion
disadvantages of  Sometimes employees join the illegal and unfair competition
method 3 for getting promotion.
 The employee turnover increases as the employees like to be
promoted may shift to those organizations that have
 promotional opportunity.

D2

You need to research and select an organisation of your choice and make recommendations
on how it could improve its employee motivation

Organisation Hawksmoor Group

Name

Explain the The organization currently practices four motivational tools for
organisations motivating employees that keep the growth of Hawksmoor Group.
current methods Hawksmoor Group is chain shop
of employee Incentive
motivation It provides lucrative salary for the employee and the salary is provided
after every month at a certain time period.
Bonus
The organization provides various festival bonuses such as charismas
bonus, new year bonus, Easter bonus etc.
Performance reward
The organization gives reward for the best employees in each month in
terms of performance. An employee is selected based on the assessment
of performance(Zaremba, 2016).
Training
The employees are trained according to the task and qualification they
hold. There are various time period training program in Hawksmoor
Group such as monthly, semi-annually and annually.

How effective are The motivational tools used by Hawksmoor Group are effective for
these methods in increasing employee satisfaction and productivity. The organization
motivating its provides lucrative salary that is highly expected by every employee.
employees The organization provides higher salary than the competitors so
employees will not shift the organization.
Bonus is also effective for increasing productivity. The employees are
 more committed and focused for achieving the assigned target. The
organizational growth increases as the employees increase their
performance for getting performance bonus.
The performance reward helps employees to be motivated to do any
specific task proactively.
Training provides employees the ability to develop specific skills for
performing the required task. The trained employees can do their task
properly and effective that brings performance reward and many other
facilities to them.
What methods Hawksmoor Group can include some other motivational tools for
could you increasing the organizational growth and employee satisfaction. The
recommend this profit sharing and job security can be initiated for this regard.
organisation These two motivational tools are highly effective for increasing
implement to employee productivity as well as organizational growth.
improve its These two methods can be implemented through the initiation of the
employee organization. The Hawksmoor Group can promise to its high level and
motivation? low-levelemployees to give a specific percentage from profit if they
can achieve the target(Armstrong, 2012). For example they will be given
How can they be 5% from the profit if organization can earn 25% more profit than
implemented? previous year.
The job securitycan be implemented through the promises made by
Why do you Hawksmoor Group that the employees can work without fair of firing.
think they would And they have independence of making decision.
make an These two methods must be included in the motivational tools of
improvement? Hawksmoor Group as these are highly effective(Bratton, 2017). The
employees will work hard and show excellent performance for achieving
organizational target for getting profit from the share. It will increase
organizational growth.
The job security will increase the productivity as the employees will be
released from the pressure of losing job. It will also increase the quality
of performance. This is less costly than any financial motivational tools.
LO3 – Understand how to gain committed employee cooperation

P4

Explain how The organizations follow different regulations and practice to

organisations obtain the achieve cooperation of their employees. The ways of achieving this
cooperation of their cooperation are given below:-
employees
Organizational attitude: The organizations like Hawksmoor Group
follow fairness in treating every employee. The unfair incidents are
not tolerated. The employees as well as employees are very open to
each other that help them share the views and ideas. The top level
employees always keep good communication with the other
employees and encourage assistance.

The employee involvement:The lower level employees who have

good communication with customers are involved in the
organization decision making(Bramham, 2012). Thus organizations
get effective cooperation of employees in making vital decisions.
The various clubs like sports clubs are available in Hawksmoor
Group that enhance generation and share ideas by employees.

The organizational culture:Hawksmoor Group has the culture of

sharing values and beliefs of organization by the top level
employees to the employees especially new joined employee that
aware them about the significance of cooperation and
communication. Motivational and successful stories of organization
or any specific persons are told to current employees for increasing
cooperation for achieving excellence.

LO4 – Understand the importance of managing employee performance at

work

P5/M3
Explain three employee performance management techniques and analyse the advantages and
disadvantages

Name and explain Result-based appraisals

technique 1
The result based appraisal method is used by analyzing the
performance of employee. It is also known as the performance
appraisal method.

Analyse the The advantages of Result based appraisals

advantages of
 It provides record of performance for specific period of time
technique 1
 The employee can discuss with the top level employees about
the performance.
 The employees can develop performance plan for the
upcoming year.

Analyse the The disadvantages of Result based appraisals

disadvantages of  The negative performance appraisals can dishearten the
technique 1 employees.
 This appraisal is time-consuming for organizations
 It can create stressful environment in the organization.
Name and explain Self-appraisal
technique 2 The self-appraisal method is accomplished through the employees to
whom the employees will be assessed. The employees themselves
can assess their performance.
Analyse the The advantages of Self-appraisal
advantages of  The evaluation process becomes short and less time
technique 2 consuming as there is no need to appoint extra employees for
assessment.
 It enhances employee empowerment as the employees
themselves assess the performance.
 The appraisals can be conducted at anytime.
Analyse the The disadvantages of Self-appraisal
disadvantages of  The unfairness can be incurred as the employees themselves
technique 2 assess their own performance.
 The employees require special training regarding assessment
process.
 It is difficult to apply in the lower level employees.
Name and explain 360-degree feedback
technique 3 The 360-degree feedback is the process of assessing any employee
from taking performance feedback from every class of employees.
The employees provide feedback secretly(Collaborative performance
reviews, 2012).
Analyse the The advantages of360-degree feedback
advantages of  The assessment is effective as all the employees participate in
technique 3 the assessment process.
 It increases credibility in the assessment process.
 The employees relationship develops strongly
Analyse the The disadvantages of 360-degree feedback
disadvantages of  It is complex and time-consuming process.
technique 3  The employees who are in competition with others can
provide negative feedback.

References

 Armstrong, S. (2012). Stress-free performance appraisals. 1st ed. Franklin Lakes,

N.J.: Career Press.
 Audit of science, engineering & technology skills. (2012). 1st ed. Canberra: Dept of
Education, Science and Training.
 Bramham, J. (2012). Human resource planning. 1st ed. London: Institute of Personnel
and Development.
 Bratton, J. (2017). Human resource management. 1st ed. London: Palgrave
Macmillan.
 Cartwright, R. (2012). Empowerment. 1st ed. Chichester: Capstone Pub.
 Collaborative performance reviews. (2012). 1st ed. Arlington, VA: Bloomberg BNA.
  Falcone, P. (2014). Productive performance appraisals. 1st ed. New York:
AMACOM, American Management Association.
 Gallie, D. (2013). Employee commitment and the skills revolution. 1st ed. London:
Policy Studies Institute.
 McIntosh, P. (2014). Interpersonal communication skills in the workplace. 1st ed.
[New York]: American Management Association.
 Sierk, Y. (2011). Organizational Culture. 1st ed. Cheltenham: Edward Elgar Pub.
 Wils, T. (2012). Business strategy and human resource strategy. 1st ed. Ann Arbor,
Mich: University Microfilms International.
 Zaremba, A. (2016). Organizational communication. 1st ed. New York: Oxford
University Press.

For Assessor To Complete

FEEDBACK

Feedback #1
Date:
Date: 20/06/2017

Well done for achieving some of the assessment criteria Unit 5: Human Resource
Management

Please see below the comments to improve the answers and you also see the in-text comments:
P1 Met the Criteria; you have described the internal and external factors to consider when
planning the human resources requirements of an organisation

P2, Met the Criteria, you have not described how the skills that employees require to carry
out jobs in an organisation are identified
P3 met the criteria, you have outline how an organisation motivates its employees
In order to achieve M2, you need to analyse different methods of motivating employees in an
organisation
P4 Met the Criteria, you need explained how organisations obtain the cooperation of their
employees
It could have been better if you explain how organisational culture (e.g. shared values and
beliefs, stories told inside and outside the organisation, power and control structures)
P5 Not Met the criteria, you have not explained how employee performance is measured and
managed
You need to re-focus on keywords and you did not analyse advantages and disadvantages

Good points:
You have used many references
You have applied the necessary methods in some of the assessment criteria as per
assessment criteria
Areas of Improvement
Based on the evidence you have provided, I want to encourage you that you have the
potential to achieve a distinction. To achieve a distinction grade in the next assignments,
please ensure you read assignment brief properly and pay attention to the assessment
criteria you are required to meet. It is also recommended that you ask questions so that you
are very clear about what you are attempting.

Feedback #
Date:

Feedback #
Date: