Name : ANIKET KUMAR SHAH

Contact No. : 7908833997,7001322769

Email : aniketkrshah27@gmail.com
Address : 24 NO. CHALLOPATTY ROAD, BORHAT, PO- NUTANGANJ, DIST-
BURDWAN WEST BANGAL PN 713102.

CAREER OBJECTIVE
To succeed in an environment of growth and earn a job which provides me satisfaction and
self-development help me achieve as well as organizational goals.

ACADEMIC
QUALIFICATION

CGPA/
Year Institute/ College/
Examination Board/University Percenta
School
ge
2016 HS BURDWAN RAJ COLLEGE 45
WBHS
ATE SCHOOL
BURDWAN RAJ COLLEGE
2014 MP WBSE 50
ATE SCHOOL

● 2017-1st year - burdwan university,graduation -60%

● 2018-2nd year- burdwan university,graduation-43%
● 2019-3rd year- burdwan university,graduation-na

CUSTOMER CARE EXECUTIVE (CCE)

● Domestic BPO,International BPO -INBOUND,OUTBOUND

ADDITIONAL CERTIFICATION

● INBOUND - call centre, tele calling, customer support, customer care.

● OUTBOUNND - outbound sales, outbound calling.
● INTERNATIONAL BPO - international voice process, us sales.
● DOMESTIC BPO - customer care, customer service.

HOBBIES & INTERESTS

● Playing football
● Listening Music
● computer repair

EXPERIENCES
● 1 year experience is in the customer care executive post bpo convergence company
● 6 months experience is in the sales executive post smart value company

LANGUAGE PROFICIENCY

● E
NGLISH : READ/ WRITE/ SPEAK
● H
INDI : READ/ WRITE/ SPEAK
● B
ENGALI : READ/ WRITE/ SPEAK
Personal Information:

● G
uardian’s Name : Nabin Kumar Shah
● D
ate of Birth : 15/02/1999
● N
ationality : INDIAN
Permanent Address : 24 NO. CHALLOPATTY ROAD, BORHAT, PO- NUTANGANJ, DIST-
BURDWAN WEST BANGAL PN 713102.

present address : ARRAH DANDA, MURGASOL, ASANSOL, DIST -

BURDWAN, PIN - 713303

● M
arital Status : MARRIED
● A
ge : 21
● G
ender : MALE

Place :
Date :
(Signature)