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Summary:
Have worked primarily in the areas of HR operations, Recruitment & On boarding, Payroll,
Rewards & Recognition, implementation and maintenance of HR Systems, Employee
Engagement, and Performance Management.
Skills:
• Deep understanding of Policies & Procedures • Detail oriented
• Strong knowledge of organizational structure • Expert in HR systems
• Employee Relationship • Operational Effectiveness
• Strong interpersonal skills • Data Integrity and accuracy
• Conflict, escalation resolution • Proven teamwork capabilities
• Excellent written and verbal Communication • Reporting
Work Experience:
HR Generalist
A&A Dukaan Financial Services Pvt Ltd (www.bankbazaar.com ) Mar 2017 - Jul 2018
Implemented an Excel based model ‘Employee Engagement Level’ which could
predict exits with 80% accuracy helping us reduce attrition rate by 7%
Received ‘Excellence Award’ in Q4 2017-18 for development and implementation of
Talent Management System that contributed significantly in performance evaluation,
succession planning, and learning and development.
Was instrumental in implementation of yearly Performance Management System and
mid-year feedback process on newly introduced HR system in collaboration with
Centre of Excellence and other HR Business Partners resulting in timely completion
for the span of 300 employees
Strategized, planned and executed employee engagement events in categories-
sports, art & culture, health, festival and national day celebrations, social services -
and ensured more than 70% participation every quarter
Improved Rewards and Recognition program by defining the distribution ratio and
frequency at organisation and department levels, resulting in fair rewards and timely
recognition. Executed the event in more interesting and meaningful manner.
Advised and supported management and employees in various day to day HR
processes in HRIS and resolved queries related to policies to ensure alignment
across the organization and adherence to policies
Hands-on experience on the HRIS software Peoplestrong which is similar to
Workday
Manager HR
Nreach Online Services Pvt Ltd (www.xoxoday.com ) May 2016 - Mar 2017
Designed and successfully rolled out Employee Handbook that resulted in reduction
of employee queries by 70% at the HR helpdesk. Received ‘Star Award’ for this
initiative.
Successfully marketed and maintained operations of the online employee
engagement platform resulting in increased activities among employees by 40%
Prepared organization chart updating and highlighting new joinees, open positions,
employee movements etc and corresponded to Management on monthly basis
Assistant Manager HR
Fashionara Enterprises Pvt. Ltd. Jun 2014 - Apr 2016
Introduced special grooming, etiquette and communication focused training for customer
delivery teams to promote them as “Brand Ambassadors”. Received ‘High-Fives Award’ for
successful implementation of the training program
Recruited 150+ candidates in the span of 7 months through various sourcing
channels and reduced hiring cost by Rs 1.1 million
Took care of 100+ new employee on boarding, payroll for 500+ employees and full
and final settlements for 200+ employees without any escalations
Built strong relationships with payroll vendors, recruitment agencies, institutions and
delivered Talent acquisition projects as per HR strategies and timelines
Managed workplace issues and conflicts including terminations, absenteeism, PIP
cases, behaviour issues, incidence reports etc
HR Associate
Kumon India Education Pvt Ltd (www.kumonglobal.com ) Dec 2012 - Jun 2014
Took complete ownership of manpower planning, recruitment & staffing for the
expansion in 4 cities resulted in on time opening of the business units
Recruited 25 instructors within 3 months
Single point of contact in HR for 4 locations, activities included but not limited to – On
boarding, Training coordination, grievance handling, communication, leave and
attendance, employee engagement etc.
Recruited 32 franchisee’s in central and southern part of the country, carried out on
boarding and answered franchise queries end to end
Carried out investigations maintaining highest level of confidentiality, combined with
data analysis, meetings with employees of various levels, record extraction etc
HR Executive
B&K Securities Pvt Ltd (www.bksec.com ) Jun 2010 - May 2012
Tested the PMS module in the HRIS software, flexibility, accessibility, rights given,
flow of the process etc., coordinated with the software vendor for required changes
Handled recruitment, on boarding & exit formalities
Prepared and corresponded HR reports and HR updates to management on daily/
weekly / monthly basis
Hands on experience in operating HRIS software named Beehive, similar to
Workday, for various modules like leave and attendance, employee information,
performance management system, reports etc. Continuously improved quality of
record keeping.
Educational Qualification:
Master of Business Administration (MBA) with specialization in Human Resources
Management (HRM) July 2010
Bachelor of Science with specialization in Computer Science April 2008