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1. Read and examine the case thoroughly. Take notes, highlight relevant facts,
underline key problems.
2. Focus your analysis. Identify two to five key problems. ...
3. Uncover possible solutions. Review course readings, discussions, outside
research, your experience.
4. Select the best solution.
2. Mr. X has a distinguished academic record and excels in sports and other
extra-curricular activities since childhood. He joined ABC as salesman. In the
company it was noticed he was conceited and his interaction with other
people was not exactly cordial. He was indifferent to suggestions from
superiors and subordinates. However, he was a star performer as salesmen
and always crossed targets, in the time he had spent with the company. The
company needs a new regional sales manager to improve the performance
of a loss-making region, should they appoint him?
3. The M.D.'s driver had been with the company for 25 years. He was very
good at his job. One day he took the car home after dropping the M.D. late
at night. While driving him, he accidentally kills a girl crossing the road.
Although it was not his mistake, the court punishes him. The personnel
officer in the company recommends dismissal. What should the company
do? Retain him or fire him?
4. A student gets admission to a premier engineering college securing a very
high rank in the entrance test. However, his performance in the first year is
very bad and he fails in two subjects. Simultaneously, a rumor starts floating
around in the engineering college that this student cheated in the entrance
test to secure very good marks. This loss of repute for the examination
procedures is putting pressure on the Principal to quell the issue. However,
some students are demanding a high level enquiry, which would lead to a
high drop in institute's reputation. What should the Principal of the
engineering college do?