COMPUTER SYSTEM SERVICING

DIAGNOSTIC TEST
GRADE 9

NAME: ___________________________________________________SCORE: _____________

Direction: MULTIPLE CHOICE. Read and understand the following sentences. Write the letter of
your choice on the space provided before the number.
___1. What PECs must possess if there are customers who complain about the quality of product?
A. Patience B. Hardworking C. Versatile D. Committed
___2. What PECs must possess if you work diligently and industriously?
A. Patience B. Hardworking C. Versatile D. Committed
___3. What PECs or characteristic will she maintain If she wants to ensure a profitable business
operation? A. Commitment B. Profit Oriented C. Futuristic D. Opportunity Seeker
___4. Mrs. Lim follows the advice of a friend to be flexible especially if she intends to
open a retail business. What PECs has been demonstrated by Mrs. Lim?
A. Self- Confidence B. Reliable and Has Integrity C. Open to Feedback D. Persistent
___5. Mrs. Ay has a strong will and does not give up to find a solution to a business problem. What
PECs has been demonstrated by Mrs. Ay?
A. Hard Work B. Persistence C. Self-Confidence D. Risk- Taking
___6. What is the example of peoples’ basic needs?
A. Recreation B. Clothing C. Shelter D. Food
___7. What should be considered first by a prospective entrepreneur in choosing the right location for
the store? A. Types of Merchandise B. The Prevailing Prices of Goods in the Area
C. Access of the Target Customers D. The Attractiveness of the Store Layout
___8. Mr. Chan plans to put a “digi-print” studio in their locality. What makes him determine a
successful plan for setting up of his business?
A. Survey of consumer associations B. Getting feedback on the quality of service
C. Conduct a swot analysis D. Checking for similar business to avoid competition
___9. Mr. Go studies the population in his immediate community. What is he doing?
A. Identify his would be “suki”. B. Predict his biggest buyer.
C. Select his favorite costumers. D. Determine whom to sell his product or service.
___10. When an entrepreneur improves and alter products to make it more appealing to target
consumers, what is he/she doing of the product?
A. Alteration B. Invention C. Innovation D. Improvisation
___11. What will you do if the workplace hazard appears to be dangerous?
A. Call the technician B. Eliminate the Hazard C. Clear the area D. Call Ambulance
___12. What term that describe a planned system of working to prevent illness and injury where you
work by recognizing and identifying hazards and risks?
A. Safety B. Security C. Occupational Safety and Health D. Care of oneself
___13. What device is used to display processed information?
A. Mouse B. Keyboard C. AVR D. Monitor
___14. What device is used to input text, characters by pressing buttons?
A. Mouse B. Keyboard C. Speaker D. Monitor
___15. What device is used to regulate or control voltage from outlets?
A. Extension cord B. Keyboard C. AVR D. Monitor
___16. What is the maximum voltage output of Power Supply Unit?
A. 24 volts B. 12 volts C. 220 volts D. 110 volts
___17. What device is used to secure computers from unexpected shutting down during power
interruption? A. UPS B. AVR C. Power Supply D. Fuse
___18. What device is used to navigate graphic user interface through its LED, optical sensor, and
digital signal processing? A. Mouse B. Keyboard C. Printer D. Monitor
___19. What device is used to emit sounds? A. Mouse B. Keyboard C. Speaker D. Monitor
___20. What device is used to produce printed copy of processed data?
A. Mouse B. Keyboard C. Printer D. Monitor
___21. What device is used to supply specific voltage to be used by the motherboard?
A. Extension cord B. Power Supply C. AVR D. UPS
___22. What internal device is used to save or store any type of data such as music and pictures?
A. Memory (RAM) B. Hard Disk C. Video Card D. CDs
___23. What is the meaning of the Acronym CMOS?
A. Complementary Metal-Oxide Semiconductor
B. Complementary Metal Oxide Semi Conductor
C. Complementary Metallic-Oxide Semiconductor
 D. Complementary Metal-Oxide Semi conduction
___24. What is the meaning of the Acronym PCIe?
A. Peripheral Components Integrated express
B. Peripheral Components Interface express
C. Peripheral Components Interconnects express
D. Peripheral Compound Interconnects express
___25. What device is used to read data or information from CDs/ DVDs?
A. CD/ DVD ROM Drive B. CD ROM Drive C. DVD ROM Drive D. Flash Drive
___26. What device is used to save data of all running applications?
A. Memory (RAM) B. Hard Disk Drive C. Flash Drive D. Memory Card
___27. What type of power supply is used to for SATA Hard disk drive?
A. SATA power supply B. ATA power supply
C. IDE power supply D. 220v power supply
___28. What device that uses gigahertz (GHz)?
A. Mouse B. Processor C. Hard disk D. Optical Drive
___29. What device that uses 2 gigabytes and can holds not more than 1000megabytes running
application? A. Mouse B. Memory (RAM) C. Keyboard D. Motherboard
___30. Built –in video port is defective, what specific expansion card can be used?
A. LAN card B. Audio card C. Graphic card D. Expansion card
___31. Built –audio port is defective; what specific expansion card to be used?
A. LAN card B. Audio card C. Graphic card D. Expansion card
___32. What is the best description of the hard disk?
A. 3 Gigahertz B. 500 Gigabytes C. 100 RPM D. 8 Gigabytes
___33. What is the best description of the CD/ DVD ROM Drive?
A. 24x speed B. 500 Gigabytes C. 7200 RPM D. 8 Gigabytes
___34. What is the best description of the monitor?
A. 3 Gigahertz B. 500 Gigabytes C. 32” with 1280×800 resolution D. 8 Gigabytes
___35. What is the best description of the Motherboard?
A. 3 Gigahertz B. 500 Gigabytes C. SATA compatible D. 8 Gigabytes
___36. What is the best description of the AVR?
A. 220 v and 110 v B. 500 Gigabytes C. 7200 RPM D. 8 Gigabytes
___37. Computer equipment can be dangerous, which of the following closest safety procedures to
follow when working along with PC? A. Avoid flammable substances B. Remove all jewelries
C. Locate the fire Exit D. Identify Risk and solution
___38. You have identified hazard in the workplace, which of the following safety measure to be
done? A. Avoid flammable substances B. Remove all jewelries
C. Locate the fire Exit D. Identify Risk and solution
___39. Which of the following function of SATA ports in the motherboard?
A. It connects ATA devices B. It connects SATA Devices
C. It connects RAM Modules D. It connects Processor
___40. Which of the following functions of PCIe Slots?
A. Connects SATA devices B. Connects ATA/IDE Devices
C. Connects Expansion Cards D. Connects RAM Modules
___41. Which of the following function of IDE ports in the motherboard?
A. It connects ATA devices B. It connects SATA Devices
C. It connects RAM Modules D. It connects Processor
___42. Which of the following functions of CPU Slots?
A. Connects SATA devices B. Connects ATA/IDE Devices
C. Connects Processor D. Connects RAM Modules
___43. Which of the following function of Heat Sink?
A. Absorb Heat from Chips B. Provides Ventilations
C. Cooling System D. Connects Processor
___44. Which of the following functions of North Bridge Chipset?
A. Controls Communications Between RAM and CPU
B. To store data to all active applications
C. To manage Communication between I/O devices
D. Controls I/O Devices
___45. Which of the following function of South Bridge Chipset?
A. Controls Communications Between RAM and CPU
B. To store data to all active applications
C. Controls I/O Devices
D. To manage Communication between I/O devices
___46. Which of the following function of ATA ports?
A. Connects SATA devices B. Connects ATA/IDE Devices
C. Connects Expansion Cards D. Connects RAM Modules
___47. SATA devices are the newest version of ATA, Which of the following types of power supply
that compatibles with SATA Devices? A. SATA Power Supply B. IDE Power Supply
C. ATA Power Supply D. PATA Power Supply
___48. CPU Socket is a Land Grip type, which of the following Processor that is compatible to the
type of CPU socket? A. Land Grid Processor B. Any type of Processor
C. Pin Grid Processor D. Intel Processor
___49 CPU Socket is a Pin Grip type, which of the following Processor that is compatible to the type
of CPU socket? A. Land Grid Processor B. Any type of Processor
C. Pin Grid Processor D. Intel Processor
___50. The voltage required for Power supply is 110v, which of the following AVR compatible to the
power supply? A. 220v AVR with 5A B. 220v/110 v AVR with 5A
C. 120v AVR with 5A D. 220v/130v AVR with 5A
___51. Your application is requiring 8Gb RAM, which of the following RAM capacity in order to run
the application? A. 16Gb RAM B. 8Gb RAM C. 50Gb RAM D. 4Gb RAM
___52. Built – in LAN port is defective, which of the following alternative devices to be used?
A. Expansion Card B. Video Card C. LAN card D. Internet Card
___53. Which of the following strategy in order to identity the correct devices used by the computer?
A. Identify Computer Hardware Specification B. Identify Computer Hardware Design
C. Identify Computer Hardware Types D. Identify Computer Hardware Models
___54. PCIe Slots and built –in Video port are defective, which of the following alternative solution to
the issues? A. Replace PCIe slots B. Replace built –in Video ports
C. Replace system Unit D. replace motherboard
___55. What software diagnosis tools is used to check the RAM?
A. Disk Cleanup B. Memory Defragmentation
C. Memory Diagnostic Tool D. Process Monitor
___56. What software diagnosis tool searches and fixes issues that stops a computer system from
communicating with other computer system?
A. Communication Diagnosis Tools B. Internet Diagnosis Tools
C. Linkage Diagnosis Tools D. Network Diagnosis Tools
___58. Zander open his PC, nothing shows up in his monitor and the LED indicator of his monitor is
flashing in yellow color. What do you think is the problem?
A. No Video Output B. PC doesn't boot
C. POST code error D. System error
___59. When is the correct time to conduct a test?
A. Right after the installation C. When ordered by the teacher
B. First thing tomorrow D. If only asked by the client
___60. What type of diagnostic tool is used to measure the clock speed of a computer system's
component? A. CPU Diagnostic Tool B. Hard Disk Diagnostic Tool
C. Memory Diagnostic Tool D. Network Diagnostic Tool

Prepared by:
ROWELL A. BALALA
TLE Teacher

Checked by:

LUCILA C. GARCIA DR. JOVITA Y. LOPEZ MARICIANO N. ORFIANO

HT III, TLE School Principal IV Public Schools District Supervisor
Luna I District