Module # Incident Client Code -SACO Ageing Issue reported on

Mandatory Mandatory Mandatory Calculated - Mandatory Mandatory in below format

Retail 74 SACORETAIL74 SACO 171 1-Apr-19

Retail 75 SACORETAIL75 SACO 161 11-Apr-19

Retail 76 SACORETAIL76 SACO 122 20-May-19
 Email Subject Line Description Raised By Type

Mandatory Mandatory Mandatory Mandatory from Dropdown

RE: Ecommerce Stock & Change in Promotion program for Abdul Issue
price issue data send to Magento

RE: Pre Ramadan In-house Change in Promotion program for

Ali Issue
Promotion - Master Data data send to Magento
RE: Re: Incorrect 961 Unnecessary posting of 961
movements @@@Top movemnet for Idoc Type WPUUMS Ali Issue
priority@@@
 CR Number Priority Status (Open /Resolved) Responsible

Conditional Mandatory Mandatory from Dropdown Mandatory from Dropdown Mandatory

Medium Open SACO

Medium Open SACO

Medium Open SACO
 System Consultant Name Expected Closure into QAS - Date

Mandatory from Dropdown Mandatory Mandatory in below format

Production Deepak Kumar Bhagat 15-Jun-19

Production Deepak Kumar Bhagat 15-Jun-19

Production Deepak Kumar Bhagat 10-Jun-19
 Expected Closure Date in
Closure received in QA- Date Production Actual closure date - Prod
Date
Mandatory in below format Mandatory in below format Mandatory in below format

N/A 20-Jun-19 N/A

N/A 20-Jun-19 N/A

N/A 15-Jun-19 N/A
 Estimated Efforts Actual Efforts
Next Action pending TR No.
(Hours) (Hours)

Mandatory Conditional Mandatory Conditional Mandatory Conditional Mandatory

Deepak 20 6

Rahul 20 3
 SESK900100
Abdul 20 7 SESK900096
SESK900048
 Comments Delivery Date Revision History Date Wise Efforts Details

Mandatory Conditional Mandatory Mandatory

31 May 19: Promotion program

changes has already been done long
back but testing pending from our
side, as SACO DEV system refreshed
so need to re-do the testing
09 Apr 19: Logic provided to
technical team to fix the issue.
08 Apr 19: Checked and done the 09 Apr 19: 02.00 Hrs
analysis in DEV system to find the 08 Apr 19: 02.00 Hrs
issue.
04 Apr 19: 01.00 Hrs
04 Apr 19: Checked and done the 02 Apr 19: 01.00 Hrs
analysis in DEV system to find the
issue.
02 Apr 19: Meeting with SACO team
& TB team and also check and
worked on required changes.
04.04.2019: Checked and done the
analysis in DEV system to find the
issue.

31 May 19: Promotion program

changes has already been done long
back but testing pending from our
side, as SACO DEV system refreshed 12 Apr 19: 03.00 Hrs
so need to re-do the testing
12 Apr 19: Logic provided to
technical team to fix the issue.
13 Jun 19:After TR imported to PRD
system it was giving ABAP dump, so
cheked the issue with Abdul and
Navjot to fix the issue and the
moved new TR to PRD system, finally
issue has been resolved.
12 Jun 19:TR has been moved to
QAS & PRD system.But Abdul 12 Jun 19: 01.30 Hrs
reported that issue still not fixed. 11 Jun 19: 01.30 Hrs
11 Jun 19:Meeting with Abdul, Ali, 03 Jun 19: 02.30 Hrs
Ravi and me has been done today 23 May 19: 03.00 Hrs
and decided to move the TR to
production system.
03 Jun 19: Tested again to replicate
the same issue as production but
still not succeeded will try more
23 May 19: Logic has been provided
to Technical team to fix the issue