Six Sigma Control Plan Process:

Champion:
Phone:
Black Belt:

Origination Date:
Revision Date:
Process Control
X's Target LSL USL Cpk (Date)
Step Method

Process Control
Y's Target LSL USL Cpk (Date)
Step Method
 Responsible Start Gage R&R
Type Action Required Frequency
Person Date (Date)

Responsible Start Gage R&R

Type Action Required Frequency
Person Date (Date)
Reaction Plan

Reaction Plan
 Lean Six Sigma Control Plan Process:
Champion: Kathy Kimmerling
Phone: 555-1212
Black Belt: Rob Marshall

Origination Date: 1-Dec-04

Revision Date:
Process Control
X's Target LSL USL Cpk (Date)
Step Method
E mail reminder
is sent 6 days
1.67
11 5 days N/A 7 days after request for
(7/2/04)
quote is sent
out
Bid/Quote return time

Record any
1.67
11 5 days N/A 7 days P.O.'s let after 7
(7/2/04)
days

GB to review
1.67
11 5 days N/A 7 days exception data
(7/2/04)
monthly

Dept manager
1.67 to review
11 5 days N/A 7 days
(7/2/04) exception data
monthly
Approval
errors

10% Computer
2 0 N/A 0.50%
(8.15.04) check
no errors
Technical Charge

30% Computer
2 0 N/A 0.50%
(8/15/04) check

25%
help

2 N/A N/A N/A Required field

(8/15/04)

Process Control
Y's Target LSL USL Cpk (Date)
Step Method
 perform by X bar and R
All 14 N/A 21
Q1 '05 chart
Cycle Time

perform by
All 14 N/A 21 Report
Q1 '05
Reduce Small Business Loan Cycle Time

Responsible Start Gage R&R

Type Action Required Frequency
Person Date (Date)

Mistake Every Purchasing

Follow process 12/7/04 N/A
Proof transaction personnel

Mistake Purchasing
Follow process By exception 12/7/04 N/A
Proof personnel

Review data,
Audit generate pareto Monthly GB 1/31/05 N/A
charts

Purchasing
Audit Review data Monthly 1/31/05 N/A
Manager

Mistake Every Acctng to set

Fill out requisition 1/31/05 N/A
Proof transaction approval limits

Mistake Every Acctng to set

Fill out requisition 1/31/05 N/A
Proof transaction up account

Fill in tech
Mistake Every Requesting
representative 1/31/05 N/A
Proof transaction Dept
field

Responsible Start Gage R&R

Type Action Required Frequency
Person Date (Date)
Control Input data into Purchasing
Weekly 1/31/05 <4%
Chart Minitab GB

Review cycle time

Purchasing
Audit info at Operations Quarterly 1Q 2005 N/A
Manager
review
 Reaction Plan

Gather Data on Why

process is not being
followed

Gather Data on Why

process is not being
followed

Gather Data on Why

process is not being
followed

Start GB projects as
appropriate

Update accounting data

base

Update accounting data

base

Notify requesting
department manager

Reaction Plan
Check all X settings.
Launch new GB project
if required

Kickoff new project if

goals are not
maintained