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Onboarding Guide
1. We build skills, broaden worldviews and change
Introduction mindsets to cultivate informed and visionary leaders.
Welcome! Whether you are new to the community or Alumni, We create experiences that lead to powerful insights.
we put together this guide with key information about the 2. We build diverse teams to provide young people
community for you. If you have any questions, contact your opportunities to lead, collaborate and test new ideas.
Community Manager on TopLink. Let’s keep shaping! Our hub model is uniquely designed to harness the
power of joint decision-making and collective action.
This guide was updated on 1 July 2019. Refer back often 3. We empower hubs to self-organise to create initiatives
as updates are constantly made to better support you! that meet the needs of our communities. We support
each hub to implement at least one project per year.
Contents 4. We join forces across hubs and connect the dots
Community Mission ................................................ page 1 across cities to accelerate youth-led solutions and
Community Leadership .......................................... page 1 movements to influence global affairs and challenges.
Hub Governance and Membership .......................... page 2
Hub Development and Growth ............................... page 3
Digital Engagement ................................................ page 4
Activities and Events .............................................. page 4
Hub Projects and Impact ........................................ page 5
Cross-Hub Collaborations ..................................... page 6
Branding and Media .............................................. page 6
Fundraising and Sustainability ............................... page 7
Alumni Network .................................................... page 7
Community Mission
Vision
We believe in a world where young people are central to
solution-building, policy-making and lasting change. Why?
Our generation has inherited enormous global challenges,
but by self-organising for impact and amplifying youth-led
solutions for change, we believe that we can overcome
intergenerational inequity and forge a better future for all. Community Leadership
Foundation Board
Our community is governed by a board of directors that
includes leaders from business, government, civil society
and most importantly, the community itself. You can
contact board members directly on TopLink.
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Economic Forum. Our headquarters is operated by a small Roles
team including the Head of the Global Shapers Community, –– A Curator is the hub leader who oversees the hub’s
one programme lead and six regional Community Managers. growth and development, and serves as the main
You can contact all team members directly on TopLink. point of contact with Global Shapers HQ.
–– A Vice Curator works hand-in-hand with the Curator
Advisory Council to oversee hub affairs. If a Curator steps down before
Our Advisory Council exists to ensure Shapers are directly the end of their term, the Vice Curator steps in.
involved in our community’s governance at the global level. –– An Outgoing Curator is the former Curator. They remain
Members represent the diverse regions, skills, networks and active in the hub to provide support and guidance.
experiences of the community and operate as one team to: –– A Founding Curator is selected by Global Shapers
–– Influence the strategic development of the community HQ and has the responsibility of opening a new hub.
–– Increase transparency on how the community operates –– Hubs designate additional roles, either by election
–– Ensure strategic decisions reflect our collective diversity or appointment, such as treasurer, secretary, project
–– Define what success looks like for the community officer, recruitment lead or sustainability officer.
–– Facilitate the relationship between the Foundation
Board, Global Shapers HQ and hubs worldwide Elections
–– According to the Elections Guidelines, hubs must
Our Advisory Council works on five areas of action. You can elect a new Curator by 31 March whose term starts
contact Advisory Council members directly on TopLink. on 1 July. Failure to do so results in hub closure.
–– Hubs must define a process for removing a Curator
Curatorship who does not fulfil their duties or abide by the Charter.
At the hub level, Shapers are governed by the Curatorship Hubs may work with the Advisory Council to remove
(Curator, Vice Curator and Outgoing Curator). Together, the a Curator. Global Shapers HQ must be notified.
Curatorship ensures Shapers are united by a shared sense
of purpose and work together Reporting
to improve their communities. –– Curators must upload a minimum of 20 hub members
To learn more about the and one hub project to TopLink by the end of their
Curatorship’s roles and mandate on 30 June each year. At this time, they
responsibilities, explore must also complete the Hub Assessment Survey.
the Curatorship Mandate.
Hub Membership
A hub is only as strong as its members. Selection takes
place locally and hubs are accountable for fair selection
process. Every hub should have a minimum of 20 and
maximum of 50 members. When running hub selection,
use the following guidelines from our Community Charter:
Hub Governance
As a distributed network, hubs are organised in
an autonomous way and develop their own guidelines
Applicant Criteria
Successful Shaper applicants are:
adapted for their local context. At the same time, all hubs
–– between 20-29 years old
adhere to the principles outlined in the Community Charter.
–– residents of or live close to the hub city
–– committed to working to improve their community
Basic Principles –– interested in developing their leadership potential
–– Hubs are part of the global network – the Global Shapers –– work well in teams and are collaborative in spirit
Community, headquartered in Geneva, Switzerland.
–– Each hub has a regional Community Manager who is
their main point of contact at Global Shapers HQ.
Hub Diversity
Shapers are diverse in expertise, education, income and
–– Each hub drafts its own local governing documents
race. Hubs embrace diversity, achieve gender balance and
to outline the expectations of each member.
avoid conflicts of interest when selecting new members. Hubs:
–– This is complemented by the Community Charter,
–– recruit applicants from all walks of life (business, arts,
Anti-Harassment Policy, Code of Conduct and Values.
government, academia, civil society, science, etc.)
–– Hubs are impartial and independent and cannot be
–– aim for a 50/50 gender split, but have at least 30%
formed on any political, racial, religious or sector basis.
of each gender to truly represent the city they live in
–– Hubs are responsible for their financial sustainability
–– do not select more than three people from the same
and activities, including at least one project per year.
organization or company, nor siblings nor partners of
–– Hubs are safe spaces for the personal and
existing members to avoid conflicts of interest
professional development of each member.
Meetings Applications
–– Hubs must organize regular meetings – ideally twice a Applicants can apply on our website or be recommended
month, but a minimum of once a month. by current Shapers, Alumni, Global Shapers HQ or our
–– Each Shaper should participate in a minimum of 50% partner organizations. All hubs have local application
of hub meetings and contribute to at least one project. processes. Contact your Curator to learn more.
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Recruitment To remove a Shaper from your hub: hold a simple majority
Each hub designs its own recruitment process relevant to vote with all hub members or the hub’s Curatorship. Once
their local context. Some hubs recruit annually, while others you’ve completed this step, email your Community Manager
recruit on a rolling basis. Each model has its benefits: set and provide the:
recruitment helps make onboarding new members easier, –– Shaper’s name and reason for removal
while rolling recruitment enables hubs to recruit for the –– description of the removal process
specific skills and profiles they need, when they need it.
After your Community Manager has received the above
Selection information, Global Shapers HQ will process the termination.
Transparency and respect are key. To avoid individual bias,
hubs must create selection committees made up of at least Membership Refusals
three people to oversee the process. Committee members While rare, Global Shapers HQ reserves the right to reject an
can be recruited from academic institutions, businesses, applicant if their profile is contrary to our community values,
government, etc. to bring outside perspectives in. code of conduct, or applicant and diversity criteria.
Successful Applicants
Once an applicant successfully completes your hub’s Hub Development
selection and interview process, as well as probation period Each hub is mandated to recruit a minimum of 20 members
(if applicable), your Curator or Vice Curator can register and implement at least one project per year. But there is
them on TopLink. After we’ve validated and approved their so much more you can do to become trusted partners for
membership, they will receive a welcome email from Global impact in your city and beyond. Work with your Community
Shapers HQ, including access to their TopLink account. Manager to set ambitious goals for your hub each year, and
ultimately reach the final stage in our hub growth model.
Membership Benefits For example:
Once officially approved as a Shaper, an individual can: –– Lead a cross-hub collaboration or global campaign
–– Attend hub meetings, retreats and SHAPE events –– Join the Advisory Council or a Steering Committee
–– Apply to World Economic Forum meetings –– Host a regional retreat or SHAPE event
–– Access our digital engagement platform, TopLink –– Convene a multi-stakeholder dialogue in your city with
–– Access World Economic Forum knowledge and content representatives of the World Economic Forum
–– Join global campaigns and initiatives like #WeSeeEqual
–– Write for the Forum’s Agenda (4 million viewers a month)
–– Engage with us on social media (4 million Twitter followers)
Membership Transfers
Typically, Shapers can transfer to a new hub if they relocate
to a new city or country. However, some hubs can opt out
of transfers if the number of transfers they receive per year
exceeds 25% of their total membership size.
Membership Expectations
As part of our network, Shapers must follow our community
values and code of conduct. Each hub is free to set additional
membership standards to complement our requirements.
Your hub should create local governing documents. You
can find examples in the Top 10 Tips for Hub Engagement.
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your help. If you are interested in opening a new hub or Public Website
know a potential Founding Curator, learn more here. Globalshapers.org is an important platform to showcase
our collective achievements and impact to the world. Your
hub can use its personalized page to increase visibility at the
Digital Engagement global level. Keep the site up to date by following these steps:
TopLink
All Shapers have access to TopLink – the Forum’s
Hub Webpage
digital collaboration, knowledge and event platform.
–– Your hub’s webpage and its TopLink page are
linked. Your Curator and Vice Curator can edit the
Shapers use TopLink to find each other and connect on
description and photo via TopLink.
projects, stay informed on opportunities, collaborate with
–– To link your hub’s Facebook account and/or Twitter
our sister communities (Young Global Leaders and Social
handle to your hub’s webpage at the top right-hand
Entrepreneurs) and access Forum content. Review the
side, share the urls with your Community Manager.
TopLink Guide for more information on useful features.
–– To link your hub’s website to your hub’s webpage,
share the url with your Community Manager.
Set up your account
–– Update your profile regularly to receive opportunities
Profiles
for Forum meetings and activities relevant to your
–– Your personal profile on the website and TopLink are
expertise. Your bio is also your chance to present
linked. Any updates you make on TopLink will appear on
yourself to the Forum’s network and fellow Shapers.
the website. Updates can take up to 24 hours to appear.
Write your bio in third person and keep it to
–– Profiles are listed in alphabetical order but empty
maximum 200 words. Here’s a great example.
profiles are always listed last. Make sure your profile is
–– For consistency across our large network, your
up to date and has a great photo (colour headshot).
Community Manager needs to update your primary
position. You can make all other profile edits yourself.
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Event Coordination –– Projects with Shapers: Identify an issue and map
Work with your Community Manager to organize relevant stakeholders in your city working on this
SHAPE events or retreats. Working together to issue area. Develop collaborations with local actors
coordinate our interactions will help you to avoid calendar that recognise your hub as a valued and trusted partner.
conflicts, maximize participation and identify potential ways
the community and Forum can support you. Project Stages
Hub projects undergo five stages of development.
Unless otherwise approved by Global Shapers HQ, regional
events should only be organized by hubs that have won the
bid to host their regional SHAPE. Sticking to this standard
keeps the process fair and transparent.
Hub Activities
Hubs develop their own activities and programming to facilitate
interactions between members and their local community.
Activities can include workshops, retreats, learning journeys,
panel discussions and debates. Speak to your Curator about
upcoming hub activities, or propose a new one.
Project Criteria
All hub projects: Knowledge of local context
and social needs
Strategies and activities
Timeline
#solar lights distributed
#youth participating in job
Reduction in household emissions
#unemployed youth who got jobs
Local stakeholders
Advisors or funders
issues (or example, one of our community’s three areas List of potential risks or unintended consequences
TIMELINE: Start date: _______________
POTENTIAL RISKS:
of impact which were collectively defined and prioritized) End date: _______________ and potential strategies to mitigate them
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Referencing the community and foundation websites to find a potential fit for
Direct people to our website and link to our community your funding needs. In some countries, websites are
video. Here’s some language that you can use: available that provide a search directory for grants.
For example, Foundation Centre host databases that
Founded by the World Economic Forum, the Global Shapers allow you to look for available grants by issue area.
Community is a network of inspiring young people under the This webinar explains how to begin a grant search.
age of 30 working together to address local, regional, and global –– Storytelling is crucial. To search for, inspire and
challenges. With more than 8,000 members, the Global Shapers maintain the interest of donors, build a narrative
Community spans overt 400 city-based hubs in 160 countries. around your hub to make it relevant and relatable. By
encouraging donors to become part of your story,
Partner Logos you can create a sense of ownership. Read more
Our partners are instrumental in creating a bolder and more about the power of storytelling for a social cause.
impactful community. It’s important we acknowledge them –– Draft a strong proposal. Create a template and adapt
at all official events. If you are preparing marketing materials it based on a particular funder’s preferences. Watch
for a SHAPE event or global campaign, contact your this tutorial on how to write a proposal and start by
Community Manager for guidance. looking at grant proposal examples. Ask HQ for an
email template to send to potential sponsors.
Media Opportunities –– Use your hub logo in all marketing materials.
Do you have an inspiring personal impact story to share?
We’d like to stay on top of stories like yours but with literally Use the World Economic Forum logo or Global Shapers
thousands of Shapers doing incredible things everyday, Community logo is not permitted when you fundraise locally.
there’s too much for us to capture alone.
That’s why we need you. Share your story with your Sustainability
Community Manager and we’ll find a way to amplify your The Global Shapers Community is committed
voice. We may invite you to do a Q&A or Facebook Live, to implementing sustainability strategies in
write an op-ed on the Agenda, feature your story in a video all our activities, including the Global Shapers
or press release or share it in our annual report or website. Summit and SHAPE events. When applicable, we measure
community-related emissions and neutralize emissions via
Social Media verifiable carbon offsets. We aim to be carbon neutral.
Follow the Global Shapers Community on Facebook,
Instagram, Twitter and Youtube. Use our official hashtags We encourage all hubs to integrate sustainability into hub
#GlobalShapers #ShapingDavos and #ShaperLove. activities. For best practices, refer to the SHAPE Guide.
Alumni
Shapers become Alumni when they turn 33 years old. The
transition to the Alumni Network is done automatically on
30 June each year. Alumni receive a welcome email from
Global Shapers HQ and graduate to the Alumni Network on
Fundraising TopLink and the Alumni page on our website.
Globally
Global Shapers HQ seeks out partnerships with foundations As a self-driven initiative for Shapers by Shapers, our Alumni
and corporations for grants and in-kind contributions. We serve Network and its activities are continuously evolving. Alumni:
as the lead for all communications between partners and hubs. –– volunteer their time and expertise to local hubs as
board members, advisers and mentors, facilitating
Global Shapers HQ manages two types of partners: high-value connections and introductions in their cities
–– Community Partners provide funding and/or in-kind and sharing best practices on processes like hub
support to the Global Shapers Community. membership, governance, projects and partnerships
–– Forum Partners are World Economic Forum member –– engage in global initiatives led by the Alumni Advisory
companies that have chosen to support the Council to build relationships across the network
community as part of their activities with the Forum. –– connect at the global level through technology and
–– Approaching Community or Forum Partners for face-to-face meetings, including SHAPE events
funding or in-kind contributions is not permitted. –– reflect the diversity and spirit of the community and
provide Global Shapers HQ mission-critical expertise
Locally –– preserve their TopLink profiles, staying connected to
To build connections and credibility for your own hub’s the Forum’s exclusive network anytime and anywhere
fundraising efforts, we suggest that hubs:
–– Register your hub as a non-profit organization so you
can receive grant funds or sponsorships. To do this, you Thank You
will need to have governance and financial controls and We believe in a world where young people are central to
hub members willing to commit time to administration. solution building, policy-making and lasting change. Thank
–– Search for grants. Conduct research on corporate you for helping us build this movement, one hub at a time.