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L’Oréal is on a mission to
make life more beautiful,
and is committed to making
beauty sustainable. Our
programme, Sharing Beauty With
All integrates all the principles of
sustainable development at the
heart of the company, covering the
entire value chain of innovation,
production, distribution, consumers and
communities.
2
LOréal India key figures
Environment (2016)
Economic
Skill Development
Gender Equality
Global
Triple ‘A’ rating worldwide
* Pune factory
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LOréal India at a glance
Baddi
Dehradun
Ambala Roorkee
Rudrapur
Delhi
Gurugram Gangtok
Patna
Ahmedabad Ranchi
Indore Kolkata
Nagpur Cuttack
Vasai
Taloja
Mumbai Chakan
Pune Hyderabad
Goa
Chennai
Bengaluru Head office (HO)
Factories
Distribution Centres
L’Oréal Academy
Subcontractors
Consumer Products Divsion
Luxe Division
2020
LOréal Group Commitments
Every year, L’Oréal publishes the progress made in its sustainable development
performances as compared to the targets set for 2020.
Innovating sustainably
100% of L’Oréal products will have a positive environmental or social impact.
Every time a product is created or renovated, the Group will improve its environmental
or social profile with regard to at least one of the following four criteria:
Producing sustainably
L’Oréal will have reduced CO2 emissions from plants and distribution
centres by 60% in absolute terms, from a 2005 baseline.
L’Oréal will have reduced waste generation by 60% per finished product
unit, from a 2005 baseline.
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Living sustainably
L’Oréal will use a product assessment tool to evaluate the environmental
and social profile of all products. All brands will make this information
available to allow consumers to make sustainable choices.
All brands will assess their environmental and social impact and make
commitments to improve their footprint.
Every brand will report its progress and raise consumer awareness of its
commitments.
Developing sustainably
… with communities
By 2020, L’Oréal will enable more than 100,000 people from underprivileged
communities to access work through the following programmes:
Solidarity Sourcing;
… with suppliers
All strategic suppliers will be evaluated and selected based on their
environmental and social performance.
All suppliers will have access to L’Oréal training tools to improve their
sustainability policies.
… with employees
L’Oréal will provide healthcare coverage for employees reflecting best practices
in their country of residence.
L’Oréal will provide financial protection for all employees in the event of
non-work-related accidents.
Every L’Oréal employee worldwide will have access to at least one training
session per year.
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INNOVATING
SUSTAINABLY
By 2020, 100% of L’Oréal’s products will have an improved environmental or social profile.
Reduction of the environmental footprint of formulas, respect for biodiversity via a
sustainable and responsible sourcing policy for raw materials, eco-design of packaging and
commitment to zero deforestation are all levers used by L’Oréal to drive sustainable
innovation.
INNOVATING SUSTAINABLY
PRODUCING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
Reducing the environmental footprint of formulas
After defining 143 product categories and screening more than 40,000 formulas for two
years, an eco-design tool was crafted by the end of 2015. The aim was to guarantee all new
formulas developed adhere to the goal of improved environmental profile with identical
benefits for the consumer.
In 2016, this tool was deployed and is currently being used by all product formulators in
L’Oréal to assess the biodegradability and water footprint at the time of creation of all the
new formulas.
Plastic microbeads are replaced by particles of natural origin, thus, improving the
social/environmental profile of the products. In 2016, LOréal Group had reformulated
100% of its rinse-off exfoliating products: none of these contain plastic
microbeads. Included in the launch of Garnier Light Facewash and Garnier Acnofight
facewash (2017).
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Respecting Biodiversity
To achieve our 2020 goal, L’Oréal promotes the use of renewable raw materials that are
sustainably sourced or derived from green chemistry. All raw materials used by L’Oréal are
reassessed based on criteria such as respect for biodiversity and contribution to
socio-economic development in the territories from which they originate.
54% 94%
(in terms of volume) of the raw materials of the renewable raw materials (in Group
used by L’Oréal are renewable, namely purchase volumes) are the subject of
around 1,540 raw materials from nearly improvement plans or actions with the
350 species of plants from over 100 suppliers concerned in order to ensure
countries. sustainable sourcing.
INNOVATING SUSTAINABLY
PRODUCING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
L’Oréal India’s shampoos namely Garnier Ultra blends, L’Oréal Paris Total Repair and
Extraordinary Clay Shampoo will use this sustainably sourced Guar gum which will further
improve the social and environmental profile of our products.
Optimising packaging
Reducing carton paper thickness helps save 120MT of paper
100% of folding boxes used for packing our products are FSC certified
L’Oréal India realised that the largest impact maker in the value chain were the materials
used for product packaging. L’Oréal identified the need to relook product packaging
materials to reduce the environmental impact they make.
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PRODUCING
SUSTAINABLY
L’Oréal has set a target for 2020 of reducing the environmental footprint of its plants and
distribution centres by 60% from a 2005 baseline. The reduction of greenhouse gas emissions
in absolute terms, of water consumption and of waste generation per finished product unit,
and the reduction of impacts related to transportation, have become fundamental criteria
for L’Oréal’s industrial performance.
PRODUCING SUSTAINABLY
INNOVATING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
A testimony to LOréal India’s
unwavering commitment
Status in Target in
2016 2020
Carbon Emission Carbon Emission
-12 % Reduction in carbon emission
from 2005 to 2016 -60% We will reduce CO2 emissions at
our plants and distribution
centres by 60% in absolute terms
Waste to Landfill
0% Waste sent to landfill from
our production sites in India
70 %
Green
Electricity in
Pune Factory
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Reducing
CO2 emissions
Globally, L’Oréal has reduced its greenhouse gas emissions by 67% from 2005 to 2016, in
absolute terms, and increased its production volume by 29% at the same time. Our ambitious
commitment towards the climate is synced to our economic success.
45%
Reduced
70%
Electricity
Electricity From
Consumption Green Power
Pune factory
PRODUCING SUSTAINABLY
INNOVATING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
Reducing
water consumption
In time, L’Oréal has prioritised two key actions:
Optimising consumption
Developing recycling and reuse of water projects at the production sites
Globally, we have pledged to reduce water consumption by 60% per finished product unit
by 2020, from a 2005 baseline. And closer home, we initiated this with our Water Reclaim
Project.
2005 2020
60%
Water saved
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Reducing
waste
By 2020, L’Oréal will have reduced the waste generated by its plants and distribution centres
by 60%, from a 2005 baseline and India will have contributed significantly to the global
targets.
2005 2020
60% less
Waste generated
Joining Hands
PRODUCING SUSTAINABLY
INNOVATING SUSTAINABLY DEVELOPING SUSTAINABLY LIVING SUSTAINABLY
Vermiculture Project
At L’Oréal India, a vermiculture treatment plant was piloted in the production facility in
2009 as an experiment to understand the best use of waste. Under observation, over
the years, the project yielded results akin to green technology, leading to low emissions
and at the same time ensuring the vermi-compost produced has no adverse impact
on the soil’s micro flora and fauna. Vermicomposting samples confirm that this
treatment will have no long-term influence on carbon and nitrogen transformation in
soils as it is non-toxic to both, soil and aquatic microorganisms. L’Oréal further ensured
this treatment is extended to the sludge generated by the Effluent Treatment Plant
(ETP). Around 10% of the ETP liquid sludge gets treated via vermiculture in the Pune
plant.
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DEVELOPING
SUSTAINABLY
Sharing its growth with its internal and external stakeholders is a priority for L’Oréal. The Group
promotes access to work for people from underprivileged communities by deploying various
programmes, associates its suppliers with its sustainable development policy and
guarantees its employees the best social practices all over the world.
DEVELOPING SUSTAINABLY
INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Sharing our growth with internal and external stakeholders is a priority
STRATEGIC SUPPLIERS
INCLUSIVE HIRING
Beauty
Solidarity Sourcing professionalisation
Inclusive distribution
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DEVELOPING SUSTAINABLY
Our Share and Care programme is unique and has been implemented worldwide, including
in India. It not only encompasses a common set of benefits and social practices but also
includes a set of measures that are relevant locally. Our ambition is to provide all L’Oréal
employees easy access to healthcare coverage, financial protection and training because
we are determined to provide our employees with the best environment to work in.
DEVELOPING SUSTAINABLY
INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Best in class insurance for all our employees Flexi work policy
along with annual health checkup (Flexi hours, work from
home, sabbatical)
Life and personal accident cover is 3x times
base salary
Roshni Wadhwa
HR Director, L’Oréal India
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LOréal India
Women are important to our success
33%
of our leadership
is women
approx. 50%
women across
Head Office and
Research
L’Oréal India -
First company in
India to receive the
EDGE Certification Equal
Opportunity
Employer
Daycare
centres /
child care
allowance
for new mothers Pre-natal travel
allowance of
30,000
Flexi-time Internal
for working complaints
mothers committee for the
Strong prevention of sexual
Anti-Harassment harassment
& Anti-Bullying Policy
DEVELOPING SUSTAINABLY
INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Accolades won by us
L’Oréal’s commitment to creating a gender equal workplace has been recognised by
independent organisations like Edge certification and Equileap Ranking. These
organisations extensively study and evaluate companies across various spectrums to
identify optimal workplaces for both women and men.
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DEVELOPING SUSTAINABLY
LOréal India
Raw materials
purchased benefited
2,175 farmers
100% of our 100% suppliers for
suppliers have signed indirect purchase have
the Ethical Commitment gone through the social
Letter audit
DEVELOPING SUSTAINABLY
INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
DEVELOPING SUSTAINABLY
Examples of our other CSR programmes include education (Baddi school) and empowering
women (FYWIS), Employee engagement in CSR (L'Oreal Citizen Day).
Snehhal Chitneni
Chief - Communication, Sustainability & Public Affairs,
L’Oréal India
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BEAUTY FOR A BETTER LIFE (BFBL)
Beautiful Beginnings
The L’Oréal Foundation is committed to social causes based on
the two fields of expertise, science and beauty. The Beauty For A
Better Life programme provides high quality training
opportunities in different beauty professions to vulnerable
groups in order to help them feel better and do better.
Over time, the participants build upon their learnings in a professional set-up which gives
them the opportunity and confidence to find employment in beauty salons or start their own
enterprises.
Thus far, 4,000+ participants have been trained, many of whom have been placed in the
industry or have started their own home grown beauty salon or services.
DEVELOPING SUSTAINABLY
INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Our Achievements
9 Beauty for
4,000+ a Better Life Curriculum
young women (BFBL) centres developed by
trained pan India in-house trainers
since 2009
Changing lives
From being a housewife to being a beautician has been a long
but fruitful journey. Thanks to the beauty therapy course provided
by L’Oreal and Sambhav, today I am able to supplement my
husband’s income. This has given me a sense of achievement
and the confidence to open my exclusive parlour in Baddi soon
with some financial assistance.
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For Young Women in Science
L’Oréal India strongly believes that science is the source of progress, and the contribution of
women is vital to its future. That is why we have initiated the L’Oréal India For Young Women in
Science (FYWIS) Scholarship Programme – a countrywide initiative which encourages and
supports young women to pursue their careers in science.
The programme was instituted in 2003 and has empowered over 300 young women from
economically disadvantaged backgrounds to pursue their higher education in any scientific
field from a recognised college or university in India. A scholarship of 250,000 is granted to
each of the promising young women and covers their college fees.
DEVELOPING SUSTAINABLY
INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Views on FYWIS from jury members
These are bright, young girls with dreams in their eyes aspiring
to be scientists, engineers, doctors, agriculturists, veterinary
physicians, etc. And the only place where they lack,
unfortunately, is access to resources. Granting scholarships via
FYWIS to help them fulfil their dreams is a great service to
society being rendered by L’Oréal consistently for over a
decade. The empathy shown by L’Oréal and its employees Dr Kavita Rege
towards these young girls deserves great appreciation! Principal
P.T.V.A.'s Sathaye College
Mumbai
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School for children of
migrant-workers
DEVELOPING SUSTAINABLY
INNOVATING SUSTAINABLY PRODUCING SUSTAINABLY LIVING SUSTAINABLY
Citizen Day
Launched in 2010 as a global initiative, Citizen Day is L’Oréal’s annual solidarity day. Over the
past years, Citizen Day has become a commitment whereby our employees from across the
world unite to engage in social outreach activities, to make a difference in the communities
we serve.
80%
Employee
participation
10 704 5,300+
Partner / non-profit Beneficiaries Volunteer hours
organisations
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Reporting:
a recognised performance
Every year, L’Oréal communicates transparently, giving figures with regard to its strategy, the
challenges it faces and its results in the field of corporate social responsibility and the
environment in three reports: the Registration Document, L’Oréal’s progress report to the
United Nations Global Compact, and the progress report on the Sharing Beauty With All
sustainable development programme. L’Oréal’s CSR performance and its reporting via
robust, reliable indicators audited by the Statutory Auditors led to the Group being rewarded
by the most demanding organisations in this area and this was the case more than ever in
2016.
For the fifth year running, the In October 2016, L’Oréal was
extra-financial rating agency re-included in the two Ethibel
Oekom Research AG gave Sustainability Indices (ESIs):
L’Oréal Prime status, which is Excellence Europe and
awarded to the Excellence Global.
top-performing companies.
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INNOVATING
SUSTAINABLY
DESIGN & SOURCING
DEVELOPING PRODUCING
SUSTAINABLY SUSTAINABLY
PEOPLE & PARTNERS THE L'ORÉAL INDIA SUSTAINABILITY COMMITMENT LESS & MORE
LIVING
SUSTAINABLY
INFORM & EMPOWER
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