DURAK KHAN

Cell No: 00971 58 204 3776, 0321-6824454

E-M ail: durakkhan18@gmail.com

Professional Profile
As a self-motivated and highly organized individual, my focus is always to see each project work I
undertake to an expected end. I am dedicated to excellence and believe in building my character based
on integrity and trust. As a result, my ability to relate with people and meet mutual benefits has always
been my main goal. A dedicated professional who can bring to business, vast practical work experience,
passion towards work, productive and viable ideas, enthusiasm and proven skills.

Objective
To excel as a high performing member of a winning team and to achieve career success through
maximum utilization of my skills and abilities more than five year working experience Telecom. During
this period I worked to handle the challenging jobs and responsibilities that need the knowledge to craft
the profit generation and carrier advancement.

Career Summary

Mall of Multan
Assistant Marketing Manager (From Dec 2017 to Sep 2019)
Duties
 Customer Relationship
 Interaction with client Satisfaction
 Event Organizer
Activities
 Branding indoor outdoor
 Advertisement
 Event Organizer
Event Organized
 Singing Competition
 Fashion Show
 Shopping Festivals
 Musical Nights
 Hosting
33 GREEN CONSUTRUCTION COMPANY DUBAI
MARKETING COORDINATOR (From Jan 2017 to Nov 2017)

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 WARID TELECOM
CUSTOMER SALES REPRESENTATIVE (From Jan 2016 to Dec 2016)
 Attracts potential customers by answering product and service questions; suggesting
information about other products and services.
 Opens customer accounts by recording account information
 Maintains customer records by updating account information
 Resolves product or service problems by clarifying the customer's complaint
 Assist with placement of orders, refunds, or exchanges
 Advise on company information
 Take payment information and other pertinent information such as addresses and phone
numbers and place or cancel orders
 Attempt to persuade customer to reconsider cancellation
 Inform customer of deals and promotions
 Sell products and services.
 Utilize computer technology to handle high call volumes
 Compile reports on overall customer satisfaction
 7 months Experience as Floor Greeter at WARID Telecom

WARID FRANCHISE
 1-year Experience as a CS at WARID Franchise

COTHM (College of Tourism and Hotel Management)

 1-Year & 6-Months Experience at COTHM as a Supervisor

ZONG TELECOM
 1-Year Experience at ZONG as a Customer Care Representative

CLASSIC WATER CONSUMABLES

 2-Year Experience as a Call Operator at Classic Water Consumables

Education and Qualifications

 Graduation:
Bachelor in Science

 HSSC:
F.Sc Pre Medical.

 SSC:
Matric

Professional Trainings and Certifications

 Help Desk Support / Desktop Support
 Strong analytical, interpersonal & communication
 Excellent working knowledge of all Microsoft Office packages.
 First Aid Certificate
 

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Skills
 Quick learner of new ideas and techniques
 Strong organizational and time management skills.
 Demonstrate sound work ethics and flexible personality
 Cultural awareness and sensitivity relating to multi-nationalities
 Leadership abilities, feel responsibility to achieve targets and objectives
 Analytic approach to work
 Able to work independently

Personal Information
Date Of Birth: 23/02/1994 Nationality: Pakistani
CNIC No: 36302-2659205-9 Religion: Islam
Language: Urdu, English

References
Will be available on demand.

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