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Recruiting and Hiring

Most established HR departments have set operating procedures regarding the hiring
process. These procedures typically include a position opening request form, job
vacancy notification process, interview processes and set hiring requirements. This
enables the HR department to ensure that the open position fits in the budget, the best
possible candidates can be identified, and that all job applicants are treated equally
and fairly.

Benefits Management
Many HR departments work with set procedures for all types of employee benefits,
such as medical and health insurance, vacation policies and retirement plans.
Examples of these types of procedures include having set eligibility requirements
(such as a 90 day qualification period before an employee is eligible for health
insurance), as well as defining set enrollment periods (usually at the beginning of the
annual or fiscal year).

Other set procedures are created around personal and vacation time. For example, if
an employee wants to take a vacation day, he must fill out a vacation request form
and have his manager approve it in order. This prevents chaos by having too many
employees taking the same day off together.

Organizational Communication
The HR department should also have set organizational communication procedures in
place to ensure effective, consistent messages throughout the company, for
messages like changes to company policies. It’s important to have consistency in
company communications because it links the communication with the overall
company brand and strategy and ensures that employees are kept in the loop,
preventing miscommunication and rumors.
Employee Management
In order to ensure that all employees are treated equally, many HR departments have
set procedures in place regarding employee reviews, promotions and raises, and
terminations. These procedures make it more difficult for department managers to
choose “favorites” and it levels the playing field for all employees. For example, HR
departments usually have annual or quarterly employee performance reviews that
measure everyone on the same scale. Some HR departments also have procedures
regarding set requirements (that are measurable) in order for an employee to receive
a pay increase or promotion. These types of procedures may also raise employee
morale, because it gives employees set guidelines to achieve their career and
monetary goals.