Sample Session Plan

This is a sample session plan for Computer Hardware Servicing NC II.

SESSION PLAN

Sector : Information Communication Technology

Qualification Title : Computer Hardware Servicing NC-II

Unit of Competency : Diagnose and troubleshoot computer systems

Module Title : Diagnosing and troubleshooting computer systems

Learning Outcomes:

1. Plan and prepare for diagnosis of faults of computer systems

2. Diagnose faults of computer systems

3. Repair defects in computer systems and networks

4. Test systems and networks

A. INTRODUCTION
This unit covers the knowledge, skills and attitudes needed to diagnose computer systems and networks.
B. LEARNING ACTIVITIES
LO 1: Plan and prepare for diagnosis of faults of computer systems
Learning Content Methods Presentation Practice Feedback
 Trainee will be asked to Trainee will answer Compare answers
 Computer read Information Sheet Self-check 2.1.1 the answer key 2.1.1
System Errors Modular/ Self-pace 2.1-1 on Computer System
and Problems Errors and Problems

Trainee will be asked to Trainee will answer Compare answers

read Information Sheet Self-check 2.1-2 the answer key 2.1-2
Modular Self paced
2.1-2 on POST and Error
codes
The trainee will be asked to Trainee will perform Computer auto-feed
 POST and use the computer-based learning activities in
Error codes learning material on the use the e-learning
Computer-based POST and error codes to material.
learning diagnose computer
problems
Trainee will answer self-checks with auto-
feedback
Lecture/discussion The trainer will discuss the Trainer will play
error beeps using a sample error beeps
Presentation Trainer feedback on
presentation material. and ask trainees to
identify the error trainee’s responses

Demonstration
Read information sheet 2.1- Answer Self-check Compare answers w
 Hand tools Modular/Self-pace 3 on Hand tools and its 2.1-3 on Hand tools answer key 2.1-3.
and Their Uses. uses. and its uses.

Read information sheet 2.1- Answer Self-check Compare answers

 Safety Modular/Self-pace 4 on Safety precautions 2.1-4 on Safety the answer key2.1-4
precautions precautions

Modular/ Self- Read Information Sheet Answer Self- Compare answers

 Computer pace 2.1-5 on Diagnostic Tools check2.1-5 the answer key. 2.1.5
System
Diagnostic
Tools The trainer will discuss
Diagnostic Tools using a
Lecture/discussions
presentation material

Evaluate performan
The trainer will
using performance cr
demonstrate how to use the
checklist 2.1-5
diagnostic tools
 Demonstration The trainee will be
asked to Perform Task
Sheet 2.1-5 on how
to use the software
diagnostic tools
The Trainee will be Evaluate performan
asked to Perform Task using performance cr
Sheet 2.1-6 on How checklist 2.1-5
to use hardware
diagnostic tools.
LO 2: Diagnose faults of computer systems
Read information sheet Answer Self-check Compare answers
2.2-1 on Parts and 2.2-1 on Parts and the answer key 2.2-1
functions of computer functions of computer
 Parts and
system system
functions of Modular/Self-pace
computer Read information sheet Answer Self-check Compare answers
system 2.2-2 on Parts and functions 2.2-2 on Parts and the answer key 2.2-2
of computer system functions of computer
system
Read information Sheet Answer Self-check Compare answers w
 Software 2.2.3 on Software Sheet 2.2.3 on the answer key 2.2.
( operating ( operating system, Software ( operating
system, Modular/Self-pace application software) system, application
application software)
software)

Read information on Answer Self-check Compare answers w

 Electrical Modular/Self-pace Electrical theory 2.2.4 2.2.4 on Electrical the answer key 2.2.
theory theory

Read information sheet Answer Self-check Compare answers w

 Techniques 2.2-6 on Techniques for 2.2-6 on Techniques the answer key 2.2-
for diagnosing Modular/Self-pace diagnosing computer for diagnosing
computer system computer system
system

Demonstration Trainer will demonstrate Evaluate performan

how to diagnose based on Performanc
Criteria Checklist 2.
1. Hardware
components
Trainees will
 perform Task Sheet
2. Software 2.2-6 on how to
components diagnose computer
system.

Trainees will be asked to

Video Presentation view a demonstration of
how to diagnose computer
system
LO 3 Repair defects in computer systems and networks

Trainee will be instructed to

 Handling read information sheet Answer self-check Compare the answer
Computer Modular self-paced
2.3-1 on Handling 2.3-1 the answer keys 2.3-
components Computer Parts

Trainer will demonstrate Trainee will Perform

how to replace computer Task Sheets on how to
components such as: replace defective
microprocessor
1. 1. Microprocessor

Demonstration 2. 2. Memory
Task Sheets on
3. 3. Video card replacing defective

4. 4. Network card Evaluate performanc

Microprocessor – using the Performan
5. 5. Hard disk 2.3-1 Criteria Checklists

Video Presentation Trainee will be asked to Memory – 2.3-2

view a video presentation Video Card - 2.3-3
on how to replace defective
parts such as: Network card -2.3-4
Hard disk -2.3-5
1. Microprocessor

2. 2. Memory

3. 3. Video card

4. 4. Network card
 Hard disk

The trainee will be asked to

observe as the other
Peer observation
trainee is performing the
tasks required.

 Basic Read information sheet 2.3- Answer self-check

Network Compare the answer
Modular/Self-paced 2 Basic Network 2.3-2 Basic Network
Diagnostic and the answer keys 2.3-
Diagnostic and Repair Diagnostic and Repair
Repair

The trainer will Perform the Task

demonstrate how to
Demonstration diagnose and repair
computer networks
Trainee will view video
presentation on how to
Video Presentation
diagnose and repair
networks
Sheet 2.3-7 on how to
diagnose and repair
basic network
Evaluate performan
using the Performan
Criteria Checklist 2.
Trainee will be asked
to perform Task Sheet
2.3-7 on how to
diagnose and repair
computer networks

 Power Read information sheet 2.3- Answer self-check Compare the answer
Modular/self paced
supplies 3 on Power Supplies 2.3-3 Supply the answer keys 23-4

Trainee will be asked

The trainer will to perform Task Sheet
Evaluate performanc
demonstrate how to 2.3-8 on how to
Demonstration using the Performan
diagnose and repair power diagnose and repair
Criteria Checklist 2.
supplies computer power
supplies
LO 4 Test Systems and Networks
Answer self-check Compare the answers
 Guidelines for Read all information 2.4-1 to the answer keys 2.4
testing computer Modular Self- sheet 2.4-1 Guidelines 1.
system paced for testing computer
system

The trainee will Evaluate performanc

perform Task Sheet using the Performance
The trainer will 2.4-1 on how to test Criteria Checklist 2.4-
demonstrate how to computer system and 1
Demonstration
test computer system network
and network.

Answer self-check Compare work with

 Network Read Information 2.4-2 the procedural
Modular Self-
Information Sheet 2.4-2 Network checklist 2.4-2
paced
Sharing Information Sharing

Trainees will perform Evaluate performanc

Task Sheet 2.4-3 on using the Performance
The trainer will
Sharing information to Criteria Checklist
demonstrate how to
different computers in
Demonstration Share Information to
the network.
different computers in
the network.

C. Assessment Plan :
Written Test : Written test on the knowledge contents on Diagnostic and Troubleshooting Tools, OHS, Parts
Network, Electric Theory
Performance Test: Diagnosing and Troubleshooting computer system and networks
Interview: To follow-up demonstration and the dimensions of competency.

D. TEACHER’S SELF-REFLECTION OF THE SESSION

When the session plan was first used, it was observed that peer observation and peer mentoring is a very effec
faster when learning from those who just discovered how the skill is to be done. The trainees discussed their exp
process they learned from each other.

More activities for self-discovery maybe planned for trainees ages 18 to 21 but they also need an experienced
materials.