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Diploma of Leadership and Management

Assessment BSBWHS501 – Ensure a safe workplace

ASSESSMENT TASK 2 of 2
BSB51918 Diploma of Leadership and
Management (Release 1)

BSBWHS501 Ensure a safe workplace


Task submission information
Student’s name: Wong Jessie

AIS number: AIS170705

Assessment is submitted:  Hardcopy Moodle  Other:

Student agreement
I have read and understood what is required of me to complete this assessment.  Yes 
No
I understand the requirements of the assessment.  Yes  No
I agree to the way that I am being assessed.  Yes 
No
I understand my right to appeal the decisions made in an assessment outcome.  Yes 
No

Signature: Wong Jessie Date: 18/08/2019

Student declaration
I declare that this assessment submission is of my own work and that it was not completed by any other
person. I have correctly referenced all resources and text throughout the submission. I have not plagiarised
or copied any of the assessment. I understand that if I am found to be in breach of this disciplinary action
may be taken against me.

Signature: Wong Jessie Date: 18/08/2019

Results summary - Assessor to complete


Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

This assessment submission attempt is:  First  Second  AIP


(Final)
The result of this Assessment is:  Satisfactory  Not
Satisfactory
 If not satisfactory, the student is to re-submit this assessment by: Date: / /

Student assessment feedback


Assessor’s name: Yousuf
Feedback:

Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this
student and I have provided the appropriate feedback.
Signature: Date:

Student’s name: Wong Jessie


Comments:

Declaration: I declare that I have been assessed in this unit and have been advised of my result. I
have been advised of and am aware of my appeal rights.
Signature: Wong Jessie Date: 18/08/2019
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Introduction
This assessment task is the second of two tasks you are required to complete as part of this unit.

You are required to establish, maintain and evaluate work health and safety (WHS) policies,
procedures and programs in line with the relevant WHS legislative requirements.
You are required to complete several tasks relating to the skills and knowledge requirements
outlined in the unit. Specifically, your ability to:
 establish, implement, maintain and evaluate a work health and safety (WHS)
management system for a work area of an organisation in accordance with WHS
legislation including policies, procedures and record keeping
 ensure organisational WHS compliance
 establish, implement, maintain and evaluate effective and compliant participation
arrangements for managing WHS including identifying duty holders, identifying and
approving the required resources and developing and implementing a training program
 establish, implement, maintain and evaluate procedures for effectively identifying
hazards, and assessing and controlling risks using the hierarchy of risk control
 provide information and complete documentation for a WHS management system
 identify requirements for and request expert WHS advice.

Assessment context
1. This assessment may be based on any of the following contexts:
 The case scenario (located in Appendix D).
 A workplace the student has access to such as Australasia International School Beauty
Therapy School or a workplace where they are engaged in employment or volunteer
work.
2. If your submission is based on a real workplace any confidential information should be
removed.
3. All documents completed and submitted as part of this assessment need to be completed by
the you, this includes when you are collaborating with other students.
4. Several templates are available for your use. You will find hard copies in the appendix of this
document as well as soft copies in Moodle.
5. Due dates for each assessment will vary. Your assessor will advise you of the due date for
this assessment.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Assessment instructions
This assessment task contains two parts.
Part A
For this part of the assessment task you will need to develop several documents that form part of
a work health and safety management system. Specifically:
1. Select a workplace on which to base your assessment (consider selecting a small business
to narrow the scope of your assessment).
2. Form a group with your fellow students (3-5 members), then, facilitate a meeting to identify,
discuss and document (see template in Appendix A) the following:
a. Content for a safety policy for your selected organisation.
b. Ways that collaboration could work within your selected organisation.
c. Potential risks that the selected organisation must control.
3. Based on the outcomes of the meeting (step 2) with your group members. Write a safety
policy (see template in Appendix B) for your selected workplace which includes the following
information:
a) A safety goal and a commitment to the systematic management of safety.
b) A commitment to compliance with work health and safety legislation.
c) Resources that will be required and approved to achieve the safety goal and
compliance.
d) Responsibilities of duty holders as per legislative obligations.
4. Based on the outcomes of the meeting (step 2) with your group members. Write a
consultation procedure (see template in Appendix C) relating to workplace safety which
outlines:
a) How consultation will be conducted and coordinated within the organisation.
b) Resources needed to facilitate consultation.
c) Training required for those involved in consultation activities.
d) How the outcomes of consultation activities will be communicated to the worker
population.
e) Record keeping protocols relating to consultation activities.
5. Based on the outcomes of the meeting (step 2) with your group members. Write a risk
management procedure (see template in Appendix C) which outlines:
a) How hazards will be identified.
b) How hazards will be assessed/analysed, and risks identified.
c) How the hierarchy of controls will be used to control risks.
d) How controls will be monitored.
e) When and how controls will be evaluated.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

f) Record keeping protocols relating to risk management


6. Develop an induction training program relating to a specific area of work within your
selected organisation. The training program must include two elements:
a) A presentation developed using presentation software (Microsoft PowerPoint or similar)
which outlines:
o the primary hazards and risks within the organisation
o how to report hazards
o the process to follow if an employee is injured at work
o how employees can get involved in work health and safety consultation.
b) One instructional/guidance document relating to performing a particular work related
task safely. For example, a document outlining how to lift safely, how to report hazards
or what to do in the event of an injury.
Part B
For this part of the assessment task you will need to present part of the induction program you
developed in Part A of this assessment task. Specifically:
1. Deliver the presentation component of the induction program to your fellow students.
Ensure that you communicate:
a) the primary hazards and risks within the organisation
b) how to report hazards
c) the process to follow if an employee is injured at work
d) how employees can get involved in work health and safety consultation.

Assessment evidence (deliverables)


Part A
You must submit the following documents in typed format (handwritten submissions cannot be
accepted):
1. A copy of the meeting minutes or other form of meeting summary.
2. A safety policy.
3. A consultation procedure.
4. A risk management procedure.
5. Induction program documentation.
Your assessor will be looking for the following:
1. Meeting minutes or other form of meeting summary, which includes:
 Names of your group members.
 Group members in attendance.
 Date of the meeting.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

 Name of the organisation being discussed.


 Summary of discussion points relating to the content of a safety policy.
 Summary of discussion points relating to a consultation procedure.
 Summary of discussion points relating to a risk management procedure.
2. Safety policy, which includes:
 A safety goal and a commitment to the systematic management of safety.
 A statement of commitment to compliance with work health and safety legislation.
 Resources that will be required and approved to achieve the safety goal and compliance.
 Responsibilities of duty holders as per legislative obligations.
3. Consultation procedure, which includes:
 Guidance on how consultation will be conducted and coordinated within the organisation.
 Resources needed to facilitate consultation.
 Training required for those involved in consultation activities.
 How the outcomes of consultation activities will be communicated to the worker
population.
 Record keeping protocols relating to consultation activities.
4. Risk management procedure, which outlines:
 How hazards will be identified.
 How hazards will be assessed/analysed, and risks identified.
 How the hierarchy of controls will be used to control risks.
 How controls will be monitored.
 When and how controls will be evaluated.
 Record keeping protocols relating to risk management
5. Induction training program, which:
 Relates to a specific area of work within your selected organisation.
 Includes a presentation developed using presentation software (Microsoft PowerPoint or
similar) which outlines:
o the primary hazards and risks within the organisation
o how to report hazards
o the process to follow if an employee is injured at work
o how employees can get involved in work health and safety consultation.
 One instructional/guidance document relating to performing a particular work related task
safely. For example, a document outlining how to lift safely, how to report hazards or what
to do in the event of an injury.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Part B
You must present the following:
 The presentation component of your induction program (Part A, point 5).
Your assessor will be looking for the following:
1. Deliver the presentation component of the induction program to your fellow students.
Ensure that you communicate:
 the primary hazards and risks within the organisation
 how to report hazards
 the process to follow if an employee is injured at work
 how employees can get involved in work health and safety consultation.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Marking guide: Part A (assessor use only)


Instructions to This checklist is to be used to check the student’s submission for PART A of
assessors assessment task 2. When completing this checklist, you must ensure that:
1. Use the checklist below to ensure the student’s submission is assessed
against the criteria listed
2. An assessment result, either Yes or No, is recorded in the columns on
the right of the checklist
3. Feedback is provided to the learner
4. The learner is advised of the final assessment result, either Satisfactory
or Not Yet Satisfactory

Yes No

Marking Guide Use the following criteria to assess each aspect of the student’s
Reference # submission.

1. Meeting minutes or other form of meeting summary

1.1 Names of the students group members are documented.

1.2 Group members in attendance are documented.

1.3 Date of the meeting is recorded.

1.4 Name of the organisation being discussed is recorded.

1.5 Summary of discussion points relating to the content of a safety


policy is included.

1.6 Summary of discussion points relating to a consultation procedure


is included.

1.7 Summary of discussion points relating to a risk management


procedure is included.

2. Safety policy

2.1 A safety goal and a commitment to the systematic management of


safety is documented.

2.2 A statement of commitment to compliance with work health and


safety legislation is included.

2.3 Resources that will be required and approved to achieve the


safety goal and compliance are included.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

2.4 Responsibilities of duty holders are included and in line with


relevant legislative obligations.

3. Consultation procedure

3.1 Guidance on how consultation will be conducted and coordinated


within the organisation is included.

3.2 Resources needed to facilitate consultation are outlined.

3.4 Training required for those involved in consultation activities is


included.

3.5 How the outcomes of consultation activities will be communicated


to the worker population are documented.

3.6 Record keeping protocols relating to consultation activities are


documented.

4. Risk management procedure

4.1 Outlines how hazards will be identified.

4.2 Outlines how hazards will be assessed/analysed, and risks


identified.

4.3 Outlines how the hierarchy of controls will be used to control risks.

4.4 Outlines how controls will be monitored.

4.5 Outlines when and how controls will be evaluated.

4.6 Includes record keeping protocols relating to risk management

5. Induction training program documentation

5.1 Relates to a specific area of work within the selected organisation.

5.2 Includes a presentation using presentation software such as


(Microsoft PowerPoint or similar) which outlines:
 the primary hazards and risks within the organisation
 how to report hazards
 the process to follow if you are injured at work
 how to get involved in work health and safety consultation.

5.3 One instructional/guidance document relating to performing a


particular work related task safely. For example, a document
outlining how to lift safely, how to report hazards or what to do in
the event of an injury.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Assessment task 2 (Part A) result Satisfactory  Not Satisfactory 


Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Marking guide: Part B (assessor use only)


Instructions to This checklist is to be used to check the student’s performance for PART B of
assessors assessment task 2. When completing this checklist, you must ensure that:
1. Use the checklist below to ensure the student’s submission is assessed
against the criteria listed.
2. An assessment result, either Yes or No, is recorded in the columns on
the right of the checklist.
3. Feedback is provided to the learner.
4. The learner is advised of the final assessment result, either Satisfactory
or Not Yet Satisfactory.

Yes No

Marking Guide Use the following criteria to assess each aspect of the student’s
Reference # performance.

1. Presentation of induction program

1.1 Presentation communicated the primary hazards and risks within


the selected organisation.

1.2 Presentation communicated how to report hazards

1.3 Presentation communicated the process to follow if an employee


is injured at work

1.4 Presentation communicated how employees can get involved in


work health and safety consultation.

Assessment task 2 (Part B) result Satisfactory  Not Satisfactory 


Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Answer:

Meeting summary
Group members:Jackson
Nancy
Jack
Andy Lee
Gerard
Gregory

Attendees:Jackson
Nancy
Jack
Andy Lee
Gerard
Gregory

Date of meeting: 20 August 2019

Name of organization: Australian Hardware

Agenda items

1. Safety policy
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Overview and purpose :


Australian Hardware values their people and their well-being. Australian Hardware is committed to
providing safe and healthy workplaces for all their workers, customers and other visitors.
Australian Hardware aims to have injury free Workplaces and to comply with all WHS legal
requirements.
Australian Hardware takes all reasonably practicable steps to ensure that it does not expose its
workers, customers or other visitors to risks to their health and safety from the conduct of its
business. This approach is supported by the Operational Risk Management Framework and
related policies.

2. Consultation procedure

Introduction
Australian Hardware recognises that better work health and safety (WHS) outcomes are easier
to achieve when workers are involved in creating and maintaining a safe and healthy
workplace. WHS consultation is a two-way process that empowers workers to identify WHS
issues, share views and WHS information, participate in decision-making on WHS matters,
and receive feedback on outcomes. This is reinforced by the Work Health and Safety Act
2011 (WHS Act): under Section 47 a person conducting a business or undertaking (PCBU)
must consult, so far as is reasonably practicable, with workers who carry out work for the
business or undertaking and who are – or are likely to be – directly affected by a health and
safety matter.
Purpose
This procedure provides guidance for Australian Hardware’s managers1 on establishing
arrangements for WHS consultation with workers and resolving WHS issues. The objective is
to ensure that arrangements are in place across all Roads and Maritime workplaces to enable:
• Effective consultation with workers about WHS matters • Worker participation in WHS
activities • Appropriate representation of workers’ perspectives in decision-making about
WHS matters.
Scope
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

This procedure applies to Australian Hardware managers at all levels who manage any person
who carries out work in any capacity for Australian Hardware. This includes Australian
Hardware employees (including labour hire, apprentices and trainees); professional services
contractors and consultants; contractors, subcontractors and their employees; outworkers;
students gaining work experience; and volunteers.
When consultation with workers is required
Consultation with workers can be formal or informal and must occur when:
• Making decisions about WHS consultation arrangements
• Identifying hazards, assessing risks and deciding on ways to eliminate or minimize those
hazards and risks
• Monitoring worker health and workplace conditions
• Resolving WHS issues
• Providing training and information for workers Work Health & Safety Branch WHS
consultation
• Proposing changes that may affect the health and safety of workers.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

3. Risk management procedure

Risk management
Risk Risk Risk Hierarchy of Effectiveness of
Risk Controls
Likeliness impact Score risk control control

-Targeted advertising in
Difficulty trade magazines and Zero or very low
sourcing or online; data of
training skilled - Promotional focus on accidents
3 4 12 Administrative
and training and development between
experienced opportunities; experienced
staff - Regular training for staff
existing staff.

Environmental Better posture


- Staff training (at all of staff
risk due to
levels) on sustainable
operations of 1 4 4 Administrative members
practices at Australian adopting
Australian
Hardware. sustainable
Hardware
practices.
Poor product Very low index
- Continual audits of
quality from 1 4 4 Administrative of poor product
product quality.
suppliers quality
Failure to
comply with - Regular maintenance of
legislation in legislation register; Use of current
1 5 5 Administrative
jujurisdictions - Regular update of legislation
across policies and procedures.
Australia
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

1 Introduction
Purpose of this report
The purpose of this report is to plan and develop a WHS management system to assist Australian
Hardware on the lack of its approach to WHS compliance. Will be explained the system, duty
holders and resources.

Your role
As a WHS consultant contracted by Australian Hardware, my role is to create and propose a WHS
management system for the company.

Company background
According to Australian Hardware website the first was opened in Sydney in 1921 under the name
of Percy’s Home Goods. Initially, the company was specialised in the manufacturing and sale of
small household furniture, but in 1950s they took benefit from the housing boom by supplying
wood and other hardware items. The business was re-named Australian Hardware and an
expansion program commenced that took the business into all states over the next 10 years. In
1982 Australian Hardware was listed on the Australian Stock Exchange and was offered to the
public in a share float. The business has continued to expand to now have 138 stores and
approximately 10,000 staff across the country.
Australian Hardware, 08/08/2016
(http://simulations.ibsa.org.au/australian_hardware/about.php)

Mission Statement
Australian Hardware provides the best quality hardware, homewares, garden supplies and
building materials from Australia and the world. Australian Hardware is committed to providing
customers and tradespeople with value through everyday low prices, product quality, expert
service, community engagement and environmental responsibility.
Australian Hardware, 08/08/2016
(http://simulations.ibsa.org.au/australian_hardware/about.php)

Vision Statement
Within five years, Australian Hardware will lead the hardware and home improvement market in
Australia.
Australian Hardware, 08/08/2016
(http://simulations.ibsa.org.au/australian_hardware/about.php)
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Products offering
Australian Hardware supplies hardware and home improvement products and provide expert
advice and service.
Australian Hardware, 08/08/2016
(http://simulations.ibsa.org.au/australian_hardware/about.php)

Locations
Australian hardware is headquartered in Sydney, NSW. The business owns and operates 138
stores throughout Australia.

Australian Hardware, 08/08/2016


(http://simulations.ibsa.org.au/australian_hardware/about.php)
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

2 Market
Target Market
The market has been divided into three target markets or segments: Home improvers; DYIs;
tradespersons.
Australian Hardware, 08/08/2016
(http://simulations.ibsa.org.au/australian_hardware/about.php)

Marketing Strategy
Australian Hardware takes a two-pronged strategic approach characterised by product and
service differentiation along with select targeted marketing activities.
Australian Hardware, 08/08/2016
(http://simulations.ibsa.org.au/australian_hardware/about.php)

Strategic Direction
The Australian Hardware strategic directions for FY2013 are:
 Increase sales revenue and gross profit;
 Maintain or increase market share;
 Control direct and indirect operational costs;
 Maintain superior product and service quality standards;
 Establish Australian Hardware’s reputation as a socially and environmentally responsible
company.
Australian Hardware, 08/08/2016
(http://simulations.ibsa.org.au/australian_hardware/about.php)
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Organizational chart
Australian Hardware Organisation Chart

Australian Hardware Organisation Chart shows that the COO is responsible for the all the store managers and they manage all the areas.
Australian Hardware, 08/08/2016
(http://simulations.ibsa.org.au/australian_hardware/about.php)
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

3 WHS management systems


Define and explain WHS management systems
(WHSMS)
A Work Health and Safety Management System, as the name suggests, is a methodology created
to manage the work health and safety in an organisation. The objective is to promote a safe and
healthy environment through a structure that allows to the organization to identify and control
risks, minimize accidents and the system is designed to ensure that the national legislation is
followed and include main components as bellow:
 Policies addressing the commitment of the organisation and management to the
implementation of work health and safety in the workplace;
 Documented accountabilities, roles and responsibilities;
 Document control and review;
 Communication and consultation strategies;
 Supervision which ensures workers are not placed at risk;
 Training and induction programs;
 Registers and records;
 Documented safe work method statements and procedures;
 Purchasing control;
 Risk assessment addressing processes for identification of hazards, assessment of risk
levels, and control methodologies;
 Hazard, near miss, incident and accident reporting, recording, investigation and analysis;
 Monitoring, measurement and evaluation of work health and safety management system
implementation;
 Specific work health and safety programs;
 Management review of work health and safety system, including internal auditing and
external auditing.
WHS management system, 08/08/2016
(http://workplaceohs.com.au/risk-management/whs-management-system)

Policies and procedures to include in WHS


management systems
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

 specific workplace hazards (identification and assessment of the risks, risk control and
reporting hazards);
 issue resolution;
 consultation on proposed change;
 workplace inspections;
 investigating incidents and issues, with corrective actions;
 reactive and response activities such as: first aid and medical emergencies, reporting
illness, injury, reporting incidents and dangerous occurrences;
 administrative activities such as record keeping and purchasing;
 legal responsibilities in relation to: contractors e visitors, injury records, health monitoring
and complying with new regulations which apply to the workplace.
 non-smoking policy;
 policy on use of drugs and alcohol
 housekeeping policy
 working in confined spaces;
 resolving issues;
 evacuations.
Getting Started with Workplace Health and Safety, 08/08/2016
(https://www.worksafe.vic.gov.au/__data/assets/pdf_file/0015/21822/GS_Policies.pdf)

Adaptation and amendments may be require to


existing policies and procedures
An adaptation or amendment may be necessary in cases of a new hazard be identified, new
technology be used, new legislation, new substances or equipment, new layout of workplace,
accidents occurring more often.
It could be necessary to adapt a new resolution or changing the way that something is done, it
may be necessary to wear a special PPE for a certain job, or have a special qualification to handle
a chemical product.

Roles, Responsibilities & Accountabilities


The roles Responsibilities Accountabilities
- Assist on the implementation of the WHS - Make decisions and report to Store
Senior system plan; managers;
Managers - Ensure the effectiveness of the WHS - Manage risks and provide solutions for
system plan and monitor; them;
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

- Provide all support to the management - Amendment of Policies and Procedures


team and workers (budget, meetings, etc) and report to Store Managers
- Ensure a safe and health workplace,
keeping a periodic maintenance;
- Create, implement and monitor
Store - Ensure that training and PPE are been
policies and procedures, reviewing them
provided to workers;
Managers when necessary;
- Be aware of new accidents and identify
possible new hazards that impact in
changing policies and procedures
- Motivate the team in regarding to the
following of policies and procedures;
Team - Ensure that new staff members are well - Report and indicate when a possible
trained and work inside of the WHS hazard is identified;
leaders
system;
- Report recordkeeping of accidents or
new hazards to managers
- Look after themselves and others;
- Follow policies and procedures; - Ensure that everyone follow the
Workers - Wear and use PPE when necessary; training and is aware of policies and
-Report accidents and provide information procedures.
if a new hazard appears
- Assist the organization providing
information within the legislation in WHS
system; - Provide the WHS system plan;
WHS - Ensure that policies and procedures are - Ensure that the WHS system covers all
clear and effective; the topics and are by law.
consultant
- Bring solutions for the organization and - Promote audit of the system in certain
assist the management to identify periods of time.
hazards, risk control measures

Human, physical and financial Resources


Wage inlc. Lost productivity
Total cost
Resource entitlements cost cost
($ hourly) ($ hourly) ($ hourly)
Senior managers
100 100 200
Store managers
50 50 100
Human Team leaders (8
Resources per store) 30 30 480
Workers (20 per
store) 25 25 1000
WHS consultants
60 N/A 60
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

IT support 30 30 30
Training rooms
50 N/A 50
Computer
340 N/A 340
Screen 1500 N/A 1500
Physical
Resources Material (paper,
pen) 150 N/A 100
Furniture (6 tables
+ 35 chairs) 900 N/A 900
Water
200 N/A 200
Total Cost of project per session: 4960

Provide rewritten amended sections for


Australian Hardware national WHS policy
The scope of this policy covers all employees and contractors of Australian Hardware stores all
over Australia.
Management at Australian Hardware stores are responsible for:
Work Health and Safety Act 2011 / Work Health and Safety Regulation 2011
(Issue date) – CEO name
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

4 Proposed WHSMS
Description of the features of the proposed
WHSMS, including policies and required
amendments
Include:
 More specific roles and responsibilities;
 reactive and response activities such as: first aid and medical emergencies, reporting
illness, injury, reporting incidents and dangerous occurrences;
 Evacuations
 legal responsibilities in relation to: contractors e visitors, injury records, health monitoring
and complying with new regulations which apply to the workplace.
 How often the policies and procedures should be reviewed

Explanation of how the proposed WHSMS meets


legislative requirements
The proposed WHSMS is based on the relevant legislation:
 Work Health and Safety Act 2011;
 Work Health and Safety Regulation 2011.

Description of duty holders (PCBU, officers, workers, etc.)


PCBU: a Person Conducting a Business or Undertaking has the primary duty of care to ensure the
health and safety of workers while they are at work in the business or undertaking. A PCBU is also
responsible for ensuring work carried out does not carry risk to the health and safety of others.
Officers: are required to exercise ‘due diligence’ to ensure the PCBU meets that duty.
Workers: take reasonable care to ensure acts or omissions do not adversely affect the health and
safety of others; Comply with reasonable instructions from the PCBU to assist them in complying
with the WHS Act; and Co-operate with policies or procedures relating to health and safety that
the workers have been notified of it.
Health and Safety Duties, 12/08/2016
(http://www.australianbusiness.com.au/getattachment/WHS/Resources/Introduction-to-the-
Work-Health---Safety-Act/Fact-sheet-Health-and-Safety-Duties.pdf.aspx)
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Explanation of how the proposed WHSMS meets


organisational requirements and integrates with
organisational needs including budget.
The proposed WHSMS is aligned with the organizational need and as is possible to confirm on
item 3.5 Financial resources, is within the budget.

Risk management
Risk Risk Risk Hierarchy of Effectiveness of
Risk Controls
Likeliness impact Score risk control control

-Targeted advertising in
Difficulty trade magazines and Zero or very low
sourcing or online; data of
training skilled - Promotional focus on accidents
3 4 12 Administrative
and training and development between
experienced opportunities; experienced
staff - Regular training for staff
existing staff.

Environmental Better posture


- Staff training (at all of staff
risk due to
levels) on sustainable
operations of 1 4 4 Administrative members
practices at Australian adopting
Australian
Hardware. sustainable
Hardware
practices.
Poor product Very low index
- Continual audits of
quality from 1 4 4 Administrative of poor product
product quality.
suppliers quality
Failure to
comply with - Regular maintenance of
legislation in legislation register; Use of current
1 5 5 Administrative
jujurisdictions - Regular update of legislation
across policies and procedures.
Australia

Australian Hardware Risk Management Plan FY2013, 08/08/2016


(http://simulations.ibsa.org.au/australian_hardware/secure/docs/AH_Risk%20Management%20
Strategy%20and%20Action%20Plan.pdf)

Financials:
 Discuss trends from 2011 to 2013 (sales, expenses, profit)
 Profitability ratios
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

According to Australian Hardware Financial Performance between 2011 and 2013 the sales in
2011 were $3,600 million increasing around 5% ($3,800 million) on the following year. However,
in 2013 the sales dropped to $3,500, which was less than 2011.
The expenses in 2011 were $1,080, increasing the number to $1,140 in 2012 and in 2013 this
number was around $1,050.
The profit in 2011 was $1,800, in 2012, $1,900 and 2013 was a year less profitable with
$1,750.

2011 2012 2013


Gross Margin (Gross profit/sales)
1800/3600 = 0.5 1900/3800 = 0.5 1750/3500 = 0.5
Profit Margin (Net profit/sales)
358/3600 = 0.099 380/3800 = 0.1 343/3500 = 0.097
Operating Margin (Operating income/ Net sales)
597/3600 = 0.166 634/3800 = 0.167 572/3500 = 0.163
The gross margin was exactly the same over 3 years (2011-2013). The profit margin revealed a
small different, showing your higher margin in 2012 (0.1). The operating margin was also higher
in 2012 (0,167) although was very close to 2011 (0,166), having a decrease in 2013 (0.163).

Safe workplace policy


Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Overview and purpose:


Australian Hardware values their people and their well-being. Australian Hardware is committed to
providing safe and healthy workplaces for all their workers, customers and other visitors.
Australian Hardware aims to have injury free Workplaces and to comply with all WHS legal
requirements.
Australian Hardware takes all reasonably practicable steps to ensure that it does not expose its
workers, customers or other visitors to risks to their health and safety from the conduct of its
business. This approach is supported by the Operational Risk Management Framework and
related policies.Policy statement:
A proactive approach to WHS is critical. To meet our commitment, Australian Hardware takes all
reasonably practicable steps to ensure the health and safety of persons affected by its business
or undertaking, through the development, implementation and enforcement of policies and
procedures.
These policies and procedures will provide for the following objectives so far as reasonably
practicable.
 The provision and maintenance of a safe work environment;
 The provision and maintenance of safe systems of work including safe plant and structures;
 The safe use, handling and storage of plant, structures and substances;
 The provision of appropriate information, training, instruction or supervision of all workers as
necessary for them to perform their role safely;
 The identification of any hazards and associated risks at workplaces;
 The prompt implementation of risk control strategies to eliminate risks and, where that is not
reasonably practicable, to minimise those risks so far as reasonably practicable;
 The provision of adequate welfare facilities at workplaces;
 Monitoring the health of workers and conditions at the workplace for the purposes of
preventing illness and injury;
 Active participation in raising and resolving WHS issues;
 The promotion of active rehabilitation and return to work programs with the aim of ensuring a
full return to pre-injury duties wherever possible.
Australian Hardware recognises the importance of consultation between management and
workers in matters relating to WHS and also engaging in consultation with other entities as
necessary to ensure that common safety matters are the subject of consultation, co-operation
and co-ordination.
Australian Hardware may also provide directions, advice or assistance to other entities associated
with Australian Hardware in the management of health and safety matters by those entities, to
assist them in the protection of the health and safety of their workers and others to whom they
owe duties, so far as reasonably practicable.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Scope:
The Policy applies to all Australian Hardware workplaces and to all Australian Hardware workers.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Responsibilities for specified roles:


Everyone at a workplace, including workers and others, are responsible for taking reasonable care
for their own health and safety and taking reasonable care that their acts or omissions do not
Workers and adversely affect the health and safety of themselves or others.
Others
Workers are also responsible for complying with Australian Hardware WHS policies and procedures,
and for following the Australian Hardware’s Incident, Near Miss & Hazard Reporting Guidelines

The Australian Hardware’s health and safety representatives represent the health and safety
interests of the members of their designated work group. Australian Hardware recognises the
important role of HSRs and encourages their election to designated work groups. All reasonable
support and assistance will be given to HSRs in exercising their rights and responsibilities.

HSRs have the following primary responsibilities:

- Take reasonable steps to keep themselves informed on WHS issues and encourage consultation
Health and Safety
between workers and management.
Representatives
- Provide advice, raise awareness or assist in the resolution of WHS issues within their designated
workgroup or work area.
- Accompany WHS Inspectors during inspections of their designated work group.
- Assist management to identify hazards, assess risks and implement risk control measures.
- Direct that work ceases to occur where there is an immediate and significant threat to the health
and safety of a worker.
- Participate in WHS consultative forums and/or local WHS Committees in relation to WHS issues
that affect their work group.

The Australian Hardware Senior Manager, WHS has the following responsibilities:

- Assisting Australian Hardware in the implementation of this WHS policy.


Senior Manager, - The ongoing review of this WHS policy and WHS procedures, and making recommendations for any
WHS amendments.
- Periodic reporting about WHS matters that will assist duty holders under this policy to fulfil their
duties.
- Monitoring, reviewing and analysing all reported injuries and hazards arising from the Australian
Hardware, and determine whether appropriate corrective actions have been put in place.
- Ensuring the reporting of notifiable incidents to external regulators, under the WHS legal
requirements in the relevant State or Territory.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Managers within Australian Hardware with direct reports have the following responsibilities.

- Demonstrating appropriate leadership behaviours in relation to WHS.


- Making sure all necessary WHS instruction, information, training or supervision is provided to their
reports so that individuals can safely perform their expected roles.
- Making sure there are regular WHS inspections of the workplace so that hazards are identified and
controlled.
- Requiring people within their team to comply with relevant WHS policies and procedures, and to
use the safety management tools available to them effectively.
- Adopting Australian Hardware process of hazard identification, risk management and incident
investigation.
Managers - Promoting effective WHS consultation with Australian Hardware workers, health and safety
representatives and contractors so that WHS information is disseminated and WHS issues are
identified and resolved in a timely manner.

In addition:

- Managers must not organise or take, threaten to organise or take, or authorise or coerce others to
take, any action against a health and safety representative exercising their powers or performing a
required function of that role, or treat the health and safety representative less favourably because
of the role they undertake.
- A Manager who engages a contractor to provide services will confirm, as far as is reasonably
practicable, that all workers providing the services receive all necessary WHS information,
instruction, training or supervision to safely perform the services.
Australian Hardware Operational Risk has the following responsibilities.

- Documenting the Operational Risk Management Policy and the Operational Risk Management
Framework.
- Independent monitoring and reporting of operational risk and loss events for Australian Hardware.
Australian - Development, implementation and maintenance of operational risk management tools to assist
Hardware the identification, evaluation, control and treatment of operational risk across Australian Hardware.
Operational Risk - Maintenance of databases for recording operational events identified throughout the Australian
Hardware.
- Support and maintenance of the risk registers.
- Recommending education and training in relation to operational risk management practices and
processes.
- Ongoing maintenance of the Operational Risk Management Framework.

Officers within Australian Hardware will exercise due diligence over WHS compliance. This requires
taking reasonable steps to ensure that Australian Hardware entity for which they have responsibility
complies with its WHS duties and obligations.

Note: These obligations may extend to workers employed or engaged by entities other than
Australian Hardware entities. It includes taking reasonable steps to do each of the following.

Officers - Acquire and keep up-to-date knowledge of work health and safety matters within the entity.
- Gain an understanding of the nature of the operations of the entity, and generally of the hazards
and risks associated with those operations.
- Ensure that the entity has available for use, and uses, appropriate resources and processes to
eliminate or minimise risks to health and safety from work it carries out.
- Ensure that the entity has appropriate processes for receiving and considering information
regarding WHS incidents, near misses, hazards and risks and responding in a timely way to that
information.
- Ensure that the entity has, and implements, processes for complying with its duty under applicable
WHS legislation.
- Verify the provision and use of the above resources and processes.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

1 Responsibilities of Australian
Hardware committees and the Board
The Regional WHS Committee is a national Australian Hardware committee, comprising elected
health and safety representatives from across Australia and the Manager Health, Safety and
Wellbeing, with responsibilities set out in a charter.

Note: At the date of this policy, the responsibilities are as follows.

- Providing a communication and consultation mechanism for Australian Hardware workers,


Regional WHS
including input into the development of WHS policies and procedures.
Committee
- Assisting in the consultation process by receiving and disseminating WHS information to and from
designated working groups, Divisional WHS Committees and Australian Hardware WHS and Security
Management Committee.
- Monitoring the progress of WHS initiatives being implemented across Australian Hardware and
considering their effectiveness.
- Reviewing regional WHS training achievements and requirements.
- Receiving updates on WHS legislation.
The Operational Risk Committee is a sub-committee of the Executive Committee. It reports to the
Executive Committee, with its responsibilities set out in a charter.
Note: At the date of this policy, the responsibilities relevant to WHS are as follows.
- Monitoring the operational risk profile of Australian Hardware.
- Monitoring the occurrence and treatment of significant loss events and compliance breaches,
including WHS.
- Considering any significant treated risks resulting from various types of risk assessment (including
Operational WHS and security reviews) and where appropriate approve the acceptance of this level of risk.
RegRisk - Considering the results of monitoring of key operational risks of Australian Hardware.
Committee - Monitoring the development of operational risk policies and frameworks (including operational risk
appetite and tolerances) with principles approved by Australian Hardware Board Risk Committee
- Monitoring regulatory and legal changes impacting Australian Hardware and providing oversight
and guidance on the program of regulatory change
- Directing the appropriate recording of any risk (including material WHS risks) to the business unit
risk register where resolution of an escalated issue remains unresolved
- Referring any particular WHS matters to Australian Hardware WHS & Security Management
Committee as appropriate.

Australian Hardware WHS and Security Management Committee is a sub-committee of the Executive
and reports to the Executive Committee, with its responsibilities set out in a charter.

Note: At the date of this policy, the responsibilities are as follows.

- Providing effective leadership in WHS and security.


- Receiving and considering information on the performance and continuous improvement of WHS
and Security within Australian Hardware.
Group WHS and - Reviewing, endorsing and/or approving WHS and Security operational strategies, plans, standards,
Security procedures and guidelines.
Management - Reporting and/or referring matters (including recommendations) to Australian Hardware Executive
Committee relating to the:
o Australian Hardware WHS Policy;
o Australian Hardware WHS Quarterly Performance Report;
o Australian Hardware WHS Continuous Improvement Plan; and
o Any other WHS or Security issue it considers appropriate.
- Considering, advising and taking action on issues referred to it by the Executive Committee and of
its own initiative.
- Receive and consider reports in relation to WHS and security issues within Australian Hardware.
- Considering, advising and taking action on matters that are escalated from a Divisional level
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

The Executive Committee is a committee established by Australian Hardware Managing Director. It


is responsible for the following in relation to WHS.
- Receiving and considering the Australian Hardware WHS Report.
- Receiving and considering any recommendations made by the Australian Hardware WHS and
Security Management Committee.
- Endorsing recommendations regarding health and safety, or the implementation of new policies or
procedures as appropriate.
- Recommending key WHS policies to the Board Governance & HR Committee.
- Referring matters for consideration to Australian Hardware WHS and Security Management
Executive Committee.
Committee - In relation to resources, responding to any specific requests, or acting on its own initiative, to
ensure that sufficient resources are available within Australian Hardware to undertake effectively all
necessary WHS measures.
- Exercising due diligence, by taking reasonable steps to ensure that Australian Hardware is meeting
its WHS legal obligations.
Note: This may include in respect of employees employed or engaged by entities other than
Australian Hardware entities.
The Committee also makes recommendations to the Board Governance & HR Committee on any
changes to WHS practices that the Committee regards as necessary or desirable, for consideration
by the Board Governance & HR Committee as appropriate.
The Governance & HR Committee is a committee of the Australian Hardware Board, with its
responsibilities set out in a charter.
Note: At the date of this policy, the responsibilities relevant to WHS are as follows.
- Receiving and considering the Australian Hardware WHS Report.
- Considering recommendations of management in relation to key WHS policies and amendments to
those policies and making recommendations to the Board.
Board Governance
- Considering recommendations of management in relation to changes to the Operational Risk
& HR Committee
Management Framework which relate to WHS and approving any changes.
Note: Changes to the Framework must also be approved by the Board Risk Committee.
- Receiving and considering any recommendations proposed by management on changes to WHS
practices.
- Exercising due diligence, by taking reasonable steps to ensure that Australian Hardware is meeting
its WHS legal obligations.
The Risk Committee is a committee of the Australian Hardware Board, with its responsibilities set
out in a charter. Its purpose is to provide assistance to the Board in relation to oversight of risk,
taking into account the risk profile and appetite of Australian Hardware, the overall business
strategy and management expertise. This includes the establishment, implementation, review and
monitoring of risk systems and policies for Operational risk, including regulatory compliance and
business continuity. This includes approving any changes to the Operational Risk Management
Framework.

Note: Changes to the Framework which relate to WHS must also be approved by the Board
Governance & HR Committee.

Note: At the date of this policy, additional responsibilities relevant to WHS are as follows.

- Overseeing the establishment and implementation of risk management systems, and monitoring
Board Risk
and reviewing those systems currently in place, relating to operational risk. This includes setting risk
Committee
tolerance levels and recommending related/new policies to the Board for approval.
- Monitoring and reviewing the operational risk profile and loss events across the Australian
Hardware (including Moderate and Extreme rated WHS loss events).
- Providing oversight on the treatment of significant regulatory compliance risks and breaches. This
includes oversight of escalation and rectification decisions.
- Reviewing the activities and reporting of the management Operational Risk Committee.
- Receiving the Operational risk report including analysis of significant risks, trends, risk profile
(existing, new and emerging risks), operational risk loss summary incorporating analysis of
significant operational losses and related treatment plans for the Australian Hardware.
- Receiving a consolidated overview of the risk and compliance declarations (six-monthly).
- Annually, review and recommend to the Board any changes to the “Risk Appetite Statement”. At
the date of this policy, in relation to WHS, the Risk Appetite Statement says: “Australian Hardware
will not knowingly accept operational risk that improperly endangers the safety of its staff,
customers, partners, contractors or other third parties”.
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

The responsibilities of Australian Hardware Board are set out in a charter.

Note: At the date of this policy, the responsibilities relevant to WHS are as follows.

- Exercising due diligence, by taking reasonable steps to ensure that Australian Hardware is meeting
its WHS legal obligations.
Board - Receiving and considering the following.
- The Australian Hardware WHS Report.
- Any WHS policies recommended by the Governance & HR Committee.
- Any other matters brought forward by the Governance & HR Committee.
- Responding to any specific requests for resources, to ensure that sufficient resources are available
within Australian Hardware to allow them to undertake all necessary WHS measures effectively.
In addition, the charter provides for the Board to receive and consider recommendations from the
Risk Committee annually on any changes to the “Risk Appetite Statement”.

Bendigo and Adelaide - Work Health Safety Policy , 13/08/2016


(http://bendigoadelaide.com.au/public/about_us/tenders/work-health-safety-policy.asp)
Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

2 Develop recordkeeping policy and


procedures
Procedures for collecting information on hazards
Incidents and actions taken

WHS responsibilities, 08/08/2016


https://cervenanlukas.wordpress.com/whs-responsibilities

Incident reports
Australian Hardware Incident Reporting Form 1.5
Date of Incident: Place of Incident:

Name of person reporting incident: (in block capitals)

Brief Description of Incident:


Diploma of Leadership and Management
Assessment BSBWHS501 – Ensure a safe workplace

Brief Description of Any Action Taken (at time of discovery):

Date this Form Sent to Australian Hardware Name: (in block capitals)
management

Signature:

Service Children’s Education, 08/08/2016


https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/339096/Secur
ity_Incident_Reporting_1_.pdf
Assessment Task 2 BSBWHS501 Ensure a safe workplace

Risk registers
Risk Register Form – Australian Hardware

Risk Identification Qualitative Rating


Risk
Risk Risk Category Probability Impact Risk Score Risk Respons
Ranking

Document1
Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 37 of 44
Assessment Task 2 BSBWHS501 Ensure a safe workplace

1 Review the Australian Hardware


 What is your role
 What has happened at Wollongong store
 Main needs of Australian Hardware with respect to the proposed system
I am a WHS consultant contracted for Australian Hardware to design and implement a WHSMS plan
for the organisation.
After successfully piloting the program at the Wollongong Store, I have implemented the program
nationwide.
The main needs of Australian Hardware in regarding to the proposed system are:
 Legal compliance across jurisdictions;
 Safest possible workplace conditions for workers
o Objective bring LTIFR and Injury Rate (IR) to 10% bellow national averages
 Integration with all other Australian Hardware management systems, operations and corporate
culture;
 Advertise and demonstrate Australian Hardware commitment to WHS.

Document1
Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 38 of 44
Assessment Task 2 BSBWHS501 Ensure a safe workplace

2 Review the Australian Hardware


national WHS data
FAI First Aid Incidents
MTI Medical Treatment Injury
LTI Lost Time Injury
NMI Near Miss Incident
LTIFR Lost Time Injury Frequency Rate
IR Incident Rate

Incident Month Role Times Location

FAI 1
July 2012 Customer service staff (new) Wollgong, Sydney, Perth
MTI 2
LIT Customer service staff (new), Driver 3 Bendigo, Darwin, Port
August 2012
NMI Customer service staff (new) 1 Arthur
FAI 1 Coburg
MTI September 1 Ballarat
Customer service staff (new)
LIT 2012 2 Launceston, Mounth Isa
LTIFR 1 Gold Coast
Customer service staff (new), Forklift
LIT 3 Adelaide, Sydney,
October 2012 driver, Customer
Melbourne
FAI Customer service staff (new) 1
MTI 1
November Hobart, Byron Bay,
LIT Customer service staff (new) 1
2012 Wollongong
NMI 1
NMI December 1
Customer service staff (new) Port Macquarie, Geraldton
LIT 2012 1
MTI 1
January 2013 Customer service staff (new) Geelong, Ballina
LIT 1
LIT March 2013 Customer service staff (new) 1 Port Fairy

FAI 1
April 2013 Customer service staff (new) Freemantle, Bundaburg
LIT 1
NMI 1
LIT May 2013 Customer service staff (new) 1 Malvern, Canberra, Perth
LTIFR 1

Document1
Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 39 of 44
Assessment Task 2 BSBWHS501 Ensure a safe workplace

3 Read and analyse the data


The Australian Hardware national WHS data presents information from July 2012 to May 2013, with
the exception of February 2013, when no incidents occurred.
The data reveals that Customer Service Staff (new) is the top list of roles that have more incidents
showing at least 1 incident per month. This information confirms that the WHS failed and is extremely
important to review the effectiveness of the training and develop a training program for new staff.
Lost Time Injury (LIT) represents around 50% of the incidents, and has happened every single month
since August. As Australian standard: Workplace Injury and Disease Recording Standard suggests “A
lost-time injury is defined as an occurrence that resulted in a fatality, permanent disability or time lost
from work of one day/shift or more”. Furthermore, this impacts on the company’s productivity.
First Aid Incidents, Medical Treatment Injury and Near Miss Incident represent each, around 15% of
the incidents, which is significant considering that has been occurring at least every 2 months. Within
those incidents, hurt by lifting objects is a common incident and is a basic topic of training that should
be clear for everyone.
A few incidents of falling down and slipping were recorded, even with customers which remains that
WHS is not been taken with the right seriousness. Which affects the company’s productivity, the image
with customers, the environment and feeling of a safety place to work between staff members
Safe Work Australia, 14/08/2016
(http://www.safeworkaustralia.gov.au/sites/swa/statistics/ltifr/pages/lost-time-injury-frequency-
rates)

Document1
Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 40 of 44
Assessment Task 2 BSBWHS501 Ensure a safe workplace

4 Develop an evaluation report


Three recommendations to address the issues
identified
 Develop, review and monitor the effectiveness of a training program for new staff and make
sure that everyone starts working only after been trained.
 Buy little trolleys to carry boxes and create a policy and procedure for that.
 Ensure that the shoes of staff members are appropriate, search a better material to avoid
slipping and develop a monthly ensure staff members of workplace awareness.

Improvements to recordkeeping practices


The recordkeeping must be done by anyone in the company. Even customers are welcome to register
them. Firstly, the recordkeeping form have to consider a certain level of details as: date, time, name of
the register, name of people involved, location, situation, etc., which helps to analyse the incident with
more accuracy, even by watching on the stores’ video surveillance.

Induction or training requirements


Objective of
Identified Development
Details development Timeframe Cost
gap activity
activity

Ensure that all new


- Review and improve - Provide training for new
staff members are
Effectiveness training program; staff members, ensure
trained,
of training for - Monitor and control that they start working only 1 month $ 500,00
understand and
new staff effectiveness of after been trained and
follow the policies
training; monitor their performance
and procedures
- Improve the lifting policie
Following of
- Review the policie and procedure for the Minimize to zero
lifting policied
and procedure for understanding of all and the incidents with 1 month $ 300,00
and
lifting; demonstrate the practical lifting
procedures
issues

- The daily check list is to


- Develop a daily Ensure that all staff
remind staff members on
check-list for staff members are
Awereness of their actions at workplace
members and a aware of their 3 weeks $ 600,00
workplace - Create a short video with
periodic short responsibilities and
commom incidents to be
trainining of workplace
showed every month

Justification for reccomendations


 As almost all of the incidents had happened with customer service staff (new) is very
important to provide an effective training before they start working.

Document1
Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 41 of 44
Assessment Task 2 BSBWHS501 Ensure a safe workplace

 The lifting is been a common issue as many staff members don’t carry properly or don’t follow
the safe procedures to walk with them. The little trolleys can be used for boxes over 10kg and
70x70x70 cm, minimize the risk of incidents.
 As is noticed many incidents with slipping a safer material for shoes will be searched as a
monthly video to keep repeating of workplace awareness.

Document1
Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 42 of 44
Assessment Task 2 BSBWHS501 Ensure a safe workplace

Create a plan for the implementation


Review
Date Actions Description Resources Responsible
Date
- Review and
- Provide training for
improve training
new staff members,
program; Training
ensure that they start
14/08/2016 - Monitor and program WHS WHS manager 14/09/2016
working only after been
control consultant
trained and monitor
effectiveness of
their performance
training;

- Improve the lifting


- Review the policie policie and procedure
Lifting policie
14/08/2016 and procedure for for the understanding of WHS manager 14/09/2016
and procedure
lifting; all and demonstrate the
practical issues

- The daily check list is


to remind staff
- Develop a daily
members on their
check-list for staff
actions at workplace Check list ,
14/08/2016 members and a WHS manager 07/09/2016
- Create a short video video
periodic short
with commom incidents
trainining
to be showed every
month

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Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 43 of 44
Assessment Task 2 BSBWHS501 Ensure a safe workplace

Create a plan for a typical training or


safety induction session.
Target Duration Training
Session Topic Outcome
audience in min method
WHS
Workshop,
New staff program, Staff member ready to work
1 80 min practical
member Policies and in WHS system
assessments
procedures
Monitoring
Team leaders able to
and
monitor and control the
2 Team leader 45 min controlling workshop
team on WHS system and
team work in
report effectiveness
WHS system

Safety driving Driver able to drive Theoric and


3 Forklift driver 40 min policies and following safety policies practical
procedures and procedures assessments

Managers will learn how to


Promote and
promote WHS system
4 Managers 50 min review of WHS trainner
within the company and
WHS system
when/how to review it
Customer service staff
member will be aware of
Promote
incidents that may
Customer Customer
5 30 min happend with customers workshop
service staff safety
and will take safety
procedure
behaviour before they
occur

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Australasia International School - RTO Code: 6251 CRICOS Provider Number: 02747G Page 44 of 44