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Scrum Master
Enterprise Agility Discussion
Attributes
Project Name
2 © British Telecommunications plc 2017 TSO IT
c3
30/07/2018
1. Effective DevOps Teams
Teams are built on skills, not on roles, and are self-managing and cross-functional.
Ø Creativity and innovation Ø Listen to interconnecting words to Ø Set SMART goals to motivate your
build rapport and a common language team
Ø Listening to understand pain points
Ø Allow team members propose and
Ø Collaboration vote on values to establish their own
Ø Managing expectations Social Contract for the project, using
the Scrum Core Values for guidance:
Focus
Courage
Openness
Commitment
Respect
Project Name
3 © British Telecommunications plc 2017 TSO IT
c4
30/07/2018
2. Roles and Responsibilities
Scrum Master
• Ensuring Scum is understood and enacted by everyone
• Acting as Servant-leader and coach for the Scrum Team, moderating meetings as required while remaining neutral
• Supporting the Product Owner and ensuring Scum best practice is applied, i.e. PO maintains a product backlog, prepares a release plan and spends enough time with the
Development Team
• Proactively identifying and removing impediments through direct or indirect approaches like supporting and influencing
• Managing a separate impediment backlog with user stories assigned to the Scrum Master
• Managing interactions with those outside the Scrum Team to maximise value and protecting the Scrum Team from external interferences to improve their productivity
• Coaching the Development Team in self-organisation and cross-functional work, fostering teamwork between the Product Owner and Development Team
• Working with other Scrum Masters to continuously improve the effectivity of Scrum in the organisation and ensure organizational support for cross-functional and self-
organizing Development Teams
Product Owner
• Maximinsing product value and acting as Product SME
• Empowered to make visible decision-making on backlog content and prioritization – everyone to respect these decisions
• Owning and communication the product vision
• Owning the product backlog and ensuring it is transparent and clear to all, showing what the Scrum Team and Development Team will work on next
• Communicating with end users and stakeholders
• Maximising the work of the development team, ensuring they understand the backlog
Project Name
4 © British Telecommunications plc 2017 TSO IT
c5
30/07/2018
3. Important Characteristics for Scrum Master Candidates
Two Key Requirements: Interest in developing people and teams + commitment to continuous improvement and self-development
Facilitation skills
Ability to listen
Insightful questions to identify their fit:
➜ Soft skills are more important than prior agile knowledge – we can teach them agile methods!
Project Name
5 © British Telecommunications plc 2017 TSO IT
c6
30/07/2018 https://www.scrumalliance.org
4. Certifications and Career Paths
Please review CST, CEC and CTC content to distinguish more Certified Scrum Trainer
Deep theoretical Scrum knowledge
Extensive practical Scrum experience
CSM and CSPO training & coaching
Certified Scrum Professional -
Certified Scrum Master Scrum Master