BT

Scrum Master
Enterprise Agility Discussion

Attributes

To assist in selecting delegates

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Topics Covered

1. What are makes an effective DevOps team?

2. What are the roles and responsibilities of a Scrum Master and Product Owner
3. What characteristics should be considered for candidates
4. What’s in it for them – Certification and Career Path

Project Name
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1. Effective DevOps Teams
Teams are built on skills, not on roles, and are self-managing and cross-functional.
Team Attributes
Ø Passion for the product
Ø Empathy with the user
Ø Creativity and innovation
Ø Listening to understand pain points
Ø Collaboration
Ø Managing expectations
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Understanding your team Protecting your team
Ø Recognise and value personality Ø Manage your stakeholders groups
differences to manage effectively appropriately
Ø Listen to interconnecting words to Ø Set SMART goals to motivate your
build rapport and a common language team
Ø Allow team members propose and
vote on values to establish their own
Social Contract for the project, using
the Scrum Core Values for guidance:
Focus
Courage
Openness
Commitment
Respect
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2. Roles and Responsibilities

Scrum Master
• Ensuring Scum is understood and enacted by everyone
• Acting as Servant-leader and coach for the Scrum Team, moderating meetings as required while remaining neutral
• Supporting the Product Owner and ensuring Scum best practice is applied, i.e. PO maintains a product backlog, prepares a release plan and spends enough time with the
Development Team
• Proactively identifying and removing impediments through direct or indirect approaches like supporting and influencing
• Managing a separate impediment backlog with user stories assigned to the Scrum Master
• Managing interactions with those outside the Scrum Team to maximise value and protecting the Scrum Team from external interferences to improve their productivity
• Coaching the Development Team in self-organisation and cross-functional work, fostering teamwork between the Product Owner and Development Team
• Working with other Scrum Masters to continuously improve the effectivity of Scrum in the organisation and ensure organizational support for cross-functional and self-
organizing Development Teams

Product Owner
• Maximinsing product value and acting as Product SME
• Empowered to make visible decision-making on backlog content and prioritization – everyone to respect these decisions
• Owning and communication the product vision
• Owning the product backlog and ensuring it is transparent and clear to all, showing what the Scrum Team and Development Team will work on next
• Communicating with end users and stakeholders
• Maximising the work of the development team, ensuring they understand the backlog

Project Name
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3. Important Characteristics for Scrum Master Candidates

Two Key Requirements: Interest in developing people and teams + commitment to continuous improvement and self-development

Facilitation skills

Ability to listen
Insightful questions to identify their fit:

Ability to observe Ø What is the last thing you read?

Ø Who is your agile hero?
Ø What is the last experiment you ran?
Ability to coach & mentor Ø When did you last hold a retrospective and
what did you learn?
Ability to share knowledge

Ability to know when to use which of the above skills

➜ Soft skills are more important than prior agile knowledge – we can teach them agile methods!
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4. Certifications and Career Paths

Please review CST, CEC and CTC content to distinguish more Certified Scrum Trainer
Deep theoretical Scrum knowledge
Extensive practical Scrum experience
CSM and CSPO training & coaching
Certified Scrum Professional -
Certified Scrum Master Scrum Master

Certified Enterprise Coach

Deep theoretical & practical Scrum knowledge
Deep experience in leadership coaching at
enterprise level
Organisational transformation at enterprise level
Foundational knowledge Agile facilitation & coaching
Scrum roles Conflict resolution
Scrum responsibilities Starting new agile teams Certified Team Coach
Scrum artefacts Organisational Development
Scrum Master responsibilities across multiple
Scaling
teams
Coaching, training, facilitation & mentoring
across departments
Project Name
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