Maria Perez

Los Angeles, CA 90256

mariab0325@att.net • Linkedin Profile

Accomplished EDI Account Manager

Results-driven professional with a consistent record of successes in simultaneously managing multiple EDI
accounts while reliably supporting sales operations.

— Areas of Expertise —
Strategic Leadership | EDI Order Management | Cross-functional Coordination | Logistics Management
Process Improvement | Project Planning & Execution | Inventory Control & Monitoring |
Report Generation | Invoice Processing | Payment Processing
Partnership Cultivation | International Markets | Conflict Resolution | Stakeholder Management
E-commerce | Retail | Customer Satisfaction | Merchandising

— Career Accomplishments —
Developed Flynn Skye's new organizational system for processing EDI transactions and specialty boutique orders.
Successfully launched 25 new accounts in Mexico for Showroom Five21 through the Intermoda Apparel Tradeshow.

EDUCATION & CREDENTIALS

Bachelor of Arts in Liberal Studies & Sciences, expected 2020
Concentration: Liberal Studies
Arizona State University — Tempe, AZ

Associate of Science in Fashion Design, 2011

Concentration: Apparel Design
El Camino College — Torrance, CA

PROFESSIONAL EXPERIENCE
Flynn Skye, Los Angeles, CA
WHOLESALE ACCOUNT MANAGER, 2017 to Present
Oversee the EDI order management process for key clients including Dillards, Zappos and Urban Outfitters. Organize and disseminate
up-to-date information into pertaining to order allocation, invoice issuance, credit memos and availability for sale at Shopify and
ApparelMagic. Issue shipping documentation like the NAFTA certificate, customs documentation for international accounts and
commercial invoices.
KEY ACHIEVEMENTS:
● Created the tracking system for label orders and re-orders.
● Established the GXS catalog used for uploading UPCS for trading partners.
● Successfully completed the allocation, picking ticket issuance, invoices and credit card payments for no less than 120 specialty
boutiques each month.
● Secured the timely payment collections for credit card payments and net30 accounts.

Showroom Five21, Los Angeles, CA

WHOLESALE ACCOUNT EXECUTIVE, 2016 to 2017

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Direct the overall order processing logistics keeping a close eye on invoice issuance, payment processing and shipping compliance.
Audit the in-stock and online inventory. Furnished Management with real-time sales performance and status reports.
KEY ACHIEVEMENTS:
● Fulfilled company expansion plans by utilizing new computer-distribution systems and e-commerce software.
● Orchestrated the logistics for major trade attendance such as: Corterie, Project, ENK, Cala, Atlanta Prom and Intermoda
Guadalajara.
● Coordinated flash online sales and distribution on popular retail sites like Hautelook, Zullily and Gilt.
● Managed the order distribution for Lulus, Modcloth, and Revolve as well as partnerships with discount stores like Ross and TJ
Maxx.
● Developed and deployed the Sample Tracking System.
● Applied visual merchandising strategies to effectively maximize the appeal of each displayed item in the showroom.

Showroom Five21, Los Angeles, CA

SALES ASSISTANT & CUSTOMER SERVICE REPRESENTATIVE, 2015 to 2016
Ensured timely payment collections. Used an email to send pick tickets to warehouses for quicker and more accurate instructions
Managed inventory using Stitch Lab. Conducted cold sales calls. Arranged trade show appointments.
KEY ACHIEVEMENTS:
● Developed the templates currently used for US Customs Documentations.
● Immediately resolved shipping errors in collaboration with the third party warehouse vendor.

Artissimo Designs, El Segundo, CA

CUSTOMER SERVICE COORDINATOR, 2014
Engineered and maintained a seamless logistics process for open and back orders applying phase out management when the situation
calls for.
KEY ACHIEVEMENTS:
● Entrusted process the POS transactions for the major retail stores.
● Investigated erroneous cases for plausible explanation and determined the best line of action.
● Re-configured the Excel sheets inventory to obtain what is available to sale from 4 different warehouses located in Mexico,
Canada, New York and Fontana.

TCW Trends, Torrance, CA

CUSTOMER SERVICE COORDINATOR, 2012 to 2014
Provided critical support to the Sales Team by staying on top of product availability updates and status reports pertaining to shipping
and inventory.
KEY ACHIEVEMENTS:
● Maintained the accounts for major retail stores including Urban Outfitters, Men’s Warehouse, TopShop and Dillards as well
as specialty boutiques such as Offprice and Hautelook.
● Orchestrated the logistics of the company's participation at relevant trade shows.
● Extended assistance with the shipping process coordination.

Pansun, Los Angeles, CA

SALES & PRODUCTION ASSISTANT, 2011 to 2012
Managed the day-to-day administrative processes. Sent out orders. Issued invoices, RAS and credit memos.
KEY ACHIEVEMENTS:
● Point of contact for all the international factories and production-related concerns.
● Monitored and replenished the inventory in conjunction with the Sales Team.

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TECHNICAL PROFICIENCIES
Operating Windows, Mac OS
Systems:
Platforms: Merchantry, GXS Catalog , Bluefly Integration, Shopify, UPS Portal
Tools/Software: Aims360, Triforce , Stitchlab, Truecommerce, GS1 Barcodes Database, Apparel Magic , Shipstation, Free
People Tradestone Platform , Di Central Edi Solutions , Macy's Net

LANGUAGE PROFICIENCIES
Spanish: Reading (native), Writing (native), Speaking (native)
English: Reading (fluent), Writing (fluent), Speaking (fluent)