Business Correspondence & Reporting Test -4

Q.1 ) Out of the given option ,choose the correct synonym for the following :- ( 1 M Each)

i) Adept

(a) Intelligent (b) Sufficient (c) Proficient (d) Professional

ii) Obeisance

(a) Insult (b) Obedience (c) Indifference (d) Disrespect

iii) Bluster

(a) Abuse (b) Tolerate (c) Suffer (d) Threat

iv) Onerous

(a) Difficult (b) Awesome (c) Burdensome (d) Dutiful

v) Reticence

(a) Reserve (b) Sincerity (c) Frankness (d)Generosity

Q.2) Select the correct meaning of the following idioms/phrases given below:- (1 m each )

i) Pen and ink

a) modern day technology b)Extensively c)wastage iv)In writing

ii) To grease the palm

a)To eat butter b) To offer bribe c)To swim in deep sea d)To be in deep thought

iii) Cry over spilled milk

a)Drain milk b)Complain about something that cannot be rectified c)Get into altercation with someone d)Misbehave with
someone

iv) Judge a book by its cover

a)Reading a book b) To detect a fraud c) Rely on outward appearances d)To be intimidated by appearances

v) Day in and day out

a) Coming and returning in day time b)the day of importance c)Continuously d)within a day

Q.3) Make a précis of the following passage and give a suitable title to it. (5 M)
There are hundreds of superstitions which survive in various parts of the country and the study of them is rather amusing. We are told
for example, that it is unlucky to point to the new moon or to look at it through glass, but if we bow nine times to it we shall have a
lucky month.
Now suppose, you tell a scientist that you believe a certain superstition let us say, that the howling of a dog is a sign of death. The
scientist will immediately require evidence before he can accept your belief. He will want figures to prove it. It will be useless to quote
two or three cases, he will want hundreds. He will want also to know [al If it ever happens that the howling of dogs is not followed by
death by if ever a person’s death is predicted by the howling of dogs. The answer to the former question is in affirmative and to the
latter in the negative. Your superstitions will not bear investigation. It may impress an ignorant person, but it cannot face the light of
facts. Your case would not carry conviction in a court of law.
Apart from this process of testing by results, any intelligent man will want to know the “reason why”. What connection can there be
between a howling dog and an approaching death? Can it be cause and effect? Can it be that the dog has a “gift of foreseeing such
events.” Or is the dog the instrument employed by some uncanny power that move invisibly in our midst?
Q.4)Read the passage :
(i)Make notes, using Headings, Sub-headings and abbreviations wherever necessary. (3 m)
(ii) Write summary (2 m )

In most sectors of the economy, it is the seller who attempts to attract a potential buyer with various inducements of price, quality and
utility and it is the buyer who makes the decision. Where circumstances permit the buyer no choice because there is effectively only
one seller and the product is relatively essential, government usually asserts monopoly and places the industry under price and other
regulations. Neither of these conditions prevails in most of the health care industry.
In the health care industry, the doctor-patient relationship is the mirror image of the ordinary relationship between the producer and
consumer. Once an individual has chosen to see a physician and even then there may be no real choice –it is the physician who usually
makes all significant purchasing decisions: whether the patient should return “next Wednesday,” whether X-Ray are needed, whether
drugs should be prescribed, etc. It is a rare and sophisticated patient who will challenge such professional decisions or raise in advance
questions about price, especially when the ailment is regarded as serious.
This is particularly significant in relation to hospital care. The physician must certify the need for hospitalization, determine what
procedures will be performed and announce when the patient may be discharged. The patient may be consulted about some of these
decisions, but in the main it is the doctor’s judgments that are final. Little wonder then that in the eyes of the hospital it is the
physician who is the real “consumer”. As a consequence, the medical staff represents the “power centre” in hospital policy and
decision-making, not the administration.
Although usually there are in this situation four identifiable participants – the physician, the hospital, the patient and the payer- the
physician makes the essential decisions for all of them. The hospital becomes an extension of the physician ;the payer generally meets
most of the bonafide, a bill generated by the physician /hospital; and for the most part the patient plays a passive role. In routine or
minor illnesses, or just plain worries, the patient’s options are, of course, much greater with respect to use and price.In illnesses that
are of some significance , however such choices tend to evaporate or away : DISAPPEAR “my despair evaporated J.F.Wharton”, and it
is for these illnesses that the bulk of the healthcare dollar is spent. We estimate that about 75-80 percent healthcare expenditures are
determined by physicians ,not patients. For this reason,economy measures directed at patients or the general publics are relatively
ineffective.