PHILIPPINE NATIONAL POLICE

QUALITY MANAGEMENT SYSTEM

Readiness Assessment Itinerary
September 11-13, 2019
National Capital Region Police Office, Camp Bagong Diwa, Taguig City

Unit NCRPO
The readiness assessment intends to affirm the preparation activities of PNP operations to establish
a positive position in the establishment of QMS certifiable to ISO 9001:2015 standard.

It also aims to provide opportunity for the PNP personnel to:

Objective
 Understand and ensure the levels of accuracy of documented statements against actual activities;
and
 Recognize the adequacy of the current QMS documentation and practices against the
requirements of ISO 9001:2015.
Scope Crime Incident Reporting and Analysis
ISO 9001:2015 Standard, PNP QMS Documents, related issuances, and applicable statutory and
Criteria
regulatory requirements

Responsible
Date/Time Activity/Area
September
11, 2019
8:30-8:45 Entrance Briefing PNP and DAP Project Team
8:45-9:00 Site Observation PNP and DAP Project Team
Leadership/Internal Quality Audit Command Group
Review and checking of Leadership which includes Leadership and Commitment, QMR
Stakeholder Focus, Quality Policy, Assigning Roles and Responsibilities, Planning, R9 Regional Plan and Strategy
Actions to Address Risks and Opportunities, Attainment of Objectives and Management Division
9:00-11:00 Regional Strategic Management Unit
Targets, Provision of Resources, and Management Review; Corrective Actions
(RSMU)
taken including handling of stakeholder complaint (if any), and analysis of data,
Internal Quality Audit Member
internal audit, and improvement
Documented Information R1 Regional Personnel and Records
11:00-12:00 Review and checking of control of documents & records procedure. Management Division
12:00-1:00 Lunch Break
Crime Incident Reporting and Analysis
Review and checking of actions to address risks and opportunities, attainment of
objectives and targets), operation, determination and review of stakeholder
requirements, production and service provision, release, control of
R7 Regional Investigation and
1:00-5:00 nonconforming outputs, corrective action. Check provision of resources, like
Detection Management Division
infrastructure. Check competence of personnel and maintenance of records
(both electronic and hardcopy).

Note: A visit to nearest Police Station is requested.

September
12, 2019
R7 Regional Investigation and
Stakeholder Satisfaction
Detection Management Division
9:00-10:00 Review and checking of internal and external communication, conduct of
R5 Regional Police and Community
stakeholder satisfaction survey and analysis of data
Relations Division
Supply Management/Procurement
Review and checking of implementation of IRR RA 9184 for selection,
R4 Regional Logistics and Research
10:00-12:00 accreditation, evaluation and re-evaluation of suppliers, including purchasing
Development Division
information, and verification of purchased products (inspection activities). Check
implementation of inventory management system.
12:00-1:00 Lunch Break
General Administration Service R4 Regional Logistics and Research
1:00-3:00 Review and checking of corrective and preventive maintenance activities for non- Development Division

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Technical Guidance on ISO 9001:2015 QMS Transition for the PNP
 PHILIPPINE NATIONAL POLICE
QUALITY MANAGEMENT SYSTEM
Readiness Assessment Itinerary
September 11-13, 2019
National Capital Region Police Office, Camp Bagong Diwa, Taguig City

IT equipment, facilities, vehicle, work environment, and control over sub- Regional Headquarters Support Unit
contracted activities.

Information Technology Services

Review and checking of IT support activities including maintenance for online
3:00-4:00 system. Check maintenance of electronic documents and records, preventive
IT Officer
maintenance for IT related infrastructure and control of sub-contractors (if any).
Human Resources/Training/Organizational Knowledge
Review and checking system for determining competence, identification of
R1 Regional Personnel and Records
4:00-5:00 training needs, provision of training, evaluation of training effectiveness,
Management Division
maintenance of training records, awareness programs, and organizational
knowledge. Check recruitment process
September
13, 2019
9:00-12:00 Consolidation of Findings DAP Project Team
12:00-1:00 Lunch Break
1:00-3:00 Exit Briefing PNP and DAP Project Team

DAP Project Team

1. Ronald Armin F. Ocampo – Assessor
2. Ritchell Furigay-Cunanan – Assessor
3. Aleli D. Briones – Project Staff

Requirements from PNP

1. Designated representative, preferably Office Head
2. PNP Guide
3. Logistics:
 Transportation for DAP Project Team
 Laptop, projector and venue (Opening and Closing Meeting)
 Interview venue
 Am and Pm Snacks, lunch

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Technical Guidance on ISO 9001:2015 QMS Transition for the PNP