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Questionnaire
(OCLEFQ)
The main objective of this study is to improve the quality of online collaborative learning
experiences in order to minimize the students' frustration and the consequences resulting
therefrom. The purpose of this instrument is to obtain information to estimate the magnitude of
the phenomenon of frustration when students participate in online collaborative learning
experiences, to get an idea of how they experience it and identify potential sources of frustration
that can affect the quality of these experiences.
The questionnaire consists of 37 items divided into 6 sections and their response will take
between 10 and 15 minutes. The survey will ask you for demographic information, experience
and attitude towards collaborative learning information as well as your perceptions regarding
your own frustrating collaborative learning experiences as a student.
You can choose to answer or not any questions or withdraw from the survey at any time. Please
answer honestly as this enables the results to be correct. All of your responses will be kept
confidential in any reporting of the research results.
Thank you for spending your time to provide answers to this survey.
3. Which semester of the Master in Education and E-learning are you in?
First
Second
Third
Fourth
Other
5. How many hours per week do you dedicate to the Master course?
1-5
6-10
11-15
16 or more
SECTION 2: Experience
6. Did you attend other on line courses or programs prior to this Master?
Yes
No
7. Did you participate in collaborative learning or working experiences, not necessarily on line,
prior to this Master?
Yes
No
SECTION 3: Attitude
Please, indicate your agreement with each of the statement below: 1: Strongly Disagree. 2:
Disagree. 3: Undecided. 4: Agree. 5: Strongly Agree
1 2 3 4 5
8. I like to participate
in collaborative
working experiences.
than alone.
You have absolute freedom to answer the following question to the extent, depth and style you
wish.
12. From your experience as a student in the Master Education and E-learning, what factors
have contributed to the general nature and quality of your online collaborative learning
experiences and have generated frustration? The experiences of collaborative learning
developed and implemented successfully generated a long list of academic, social and
psychological benefits. However, the success of the collaboration is not always guaranteed, and
these experiences may also evoke negative emotions and create new challenges for motivation
when people experience a conflict with their characteristics, objectives and expectations.
Please, indicate your agreement with each statement below: 1: Strongly Disagree. 2: Disagree.
3: Undecided. 4: Agree. 5: Strongly Agree
S5.1 Task
1 2 3 4 5
19. It is disappointing
not living up to the
level imposed by
expert members.
S5.2 Interaction
1 2 3 4 5
24. It is hard to
maintain a smooth and
continuous contact
with all members of
the group.
S5.3 Process
1 2 3 4 5
B2.4 Results
1 2 3 4 5
SECCIÓ 6: Frustration
For the following items, please select the number that best corresponds to your feelings.
32. We asked you to talk about your frustrating online collaborative learning experiences.
Overall, how frustrated are you after these experiences?
1 2 3 4 5
34. How does your frustration affect in following the Master program?
1 2 3 4 5
Nothing So much
35. In general, do you think the Master with its online collaborative learning methodology
meets your expectations?
1 2 3 4 5
Deficient Excellent
37. As a result of your experience in this Master, would you take part in the future in another
course or program at the UOC?
1 2 3 4 5