Stakeholder

Analysis
Graduate Department Training

CSUMB Graduate Department Training

Stakeholder Analysis
Project Manager Michael Vicent

Stakeholder Role Profile

These questions will encourage the project team to consider a wide variety of stakeholders. Use these
questions to identify as many stakeholders as possible. After generating the list, you may decide some
of the stakeholders are represented by other stakeholders or will have so little involvement in the project
that you don’t need to consider them and you may remove them from your list.

This list is a starting point

Add questions to this list that fit your project environment. If you miss an important stakeholder on one
project, add a question to this list that will cause the next project team to identify that stakeholder.

For each of the questions below answer the question: “Who…?”

Question All stakeholders that apply. Use people’s
names whenever possible.
1. Approves funding for this project? N/A
2. Approves functional requirements? N/A
3. Approves technical requirements? N/A
4. Approves design decisions? Michael Vicent
5. Approves changes to requirements? Michael Vicent
6. Approves changes affecting schedule? Michael Vicent
7. Approves changes affecting cost? Michael Vicent, Graduation Coordinator
8. Will use the product or service produced by the 8 CSUMB Graduate Departments
project?
9. Set the organizational goals that drive the CSUMB Office of the Registrar/ Graduation
necessity of this project? Team
10. Will assign people to the project team and Michael Vicent
determine the hours per day they work on the
project?
11. Approves contracts for suppliers? Michael Vicent
12. Is the manager or executive sponsoring this Michael Vicent
project (will use their authority on behalf of the
project team to overcome organizational
obstacles)?
13. Will manage the project (provide leadership to Office of the Registrar/ Graduation Team
assure tasks are assigned and completed on

Fast Foundation for Project Management – Stakeholder Analysis

Reference The Fast Forward MBA in Project Management
Filename: Stakeholder
Analysis
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Stakeholder
Analysis
Graduate Department Training

time, cost and schedule are monitored, issues are

identified and resolved)?
14. Represents organization policies governing this Graduation Coordinator
project?
15. Represents regulations or laws affecting this CSUMB Office of the Registrar
project?
16. Will have their work disrupted by this project? Graduate Faculty, Program Coordinators, and
Advisers
17. Will have to change their systems or processes Graduate Faculty, Program Coordinators, and
because of this project? Advisers
18. Will benefit from this project? (If this is a large Graduate Faculty, Program Coordinators, and
group, who will represent this group?) Advisers, Office of the Registrar, CSUMB
19. Will perform the work on this project? (This Michael Vicent
includes all vendors and subcontractors as well
as employees)
20. Will participate in phase gate decisions to CSUMB Register and Graduation Coordinator
approve moving the project to the next phase?

Stakeholder Alignment Questions

These questions will ask for a minimum amount of understanding about each stakeholder. Use these for
each stakeholder that has a high interest in the project or can have a high impact on the project. The
better you understand each stakeholder, the better prepared you’ll be to win cooperation.

Not for publication

These questions are meant to stimulate thinking about stakeholders. Your assumptions and insights into
the motivations of each stakeholder or stakeholder group are a private assessment and should not be
published.

For each significant stakeholder, answer the following questions:

Name: Title:
1. What is their contribution to the project? Office of the Registrar(Graduation
coordinator/Registrar) : Business practices
were created within this department and
require cooperation of each Graduate
Department.
Graduate Departments: They directly deal with
the students and initiate many of the business
processes that are required by the Office of the
Registrar
Project Manager: Communicator, training
development, content development. SME

Fast Foundation for Project Management – Stakeholder Analysis

Reference The Fast Forward MBA in Project Management
Filename: Stakeholder
Analysis
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Stakeholder
Analysis
Graduate Department Training

2. To whom do they report? Graduate Departments: Consisting of Faculty

and Staff, they report to the Deans and
Department Chairs
Office of the Registrar: Staff here report to the
Registrar who ultimately reports to the VP of
Student Affairs

Project Manager: Reports to the Graduation

Coordinator and Registrar
3. What authority do they have over the project? Graduate Departments: Can provide support
and input as they directly work with the new
business process and are the target users.

Office of the Registrar: Will have the ultimate

say for implementation of the project
(Registrar). Will assist in content that is
covered in the training.

Project Manager: In charge of developing the

4. What is their goal for the project (what is their
stake in the project) and how does it relate to their
organization’s goal or other personal goals?
(What makes this a ‘win’ for them?)
training and what material is covered.
Graduate Departments: Training provides
confidence when utilizing new business
practices and advising students. Staff feel more
confident when processing changes to student
records

Office of the Registrar: Adoption of new

business practices leads to higher graduation
rates and retention rates

5. Do they present a specific threat or opportunity? Garnering support and adoption will be the
greatest hurdle across 8 different departments.
6. What perception do you want them to have about That the project will not only benefit the
the project? individual staff and faculty but also the
student’s they serve. By better serving our
students, CSUMB only gains to improve its
reputation as a higher education institution
improving student success.

Plan Communication
Use the Communication Plan and Responsibility Matrix templates to document roles and responsibilities
and how you’ll keep your stakeholders engaged and informed.

Fast Foundation for Project Management – Stakeholder Analysis

Reference The Fast Forward MBA in Project Management
Filename: Stakeholder
Analysis
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