Statement of

Work
[Graduate Department Training]
Last Revised: [09/06/19]

CSUMB Graduate Department Training

Statement of Work
Project Manager: Michael Vicent
Sponsor: TBD

Revision History
Revision date Revised by Approved by Description of change

Purpose
Develop an asynchronous online training for the Graduate Departments at California State
University, Monterey Bay that provides training and feeback on three-business processes:
Graduation Reclassification, Course Substitution, and Academic Requirements Report Training.

Scope
Major project activities
1. Develop Adobe Captivate Modules
2. Create online website to host the Adobe Captivate Modules
3.Create a pre/post assessment
Out of scope activities that are critical to the success of the project
TBD

Deliverables
An Adobe Captivate training that encompasses content slides paired with software simulations for
practice. This will also include a pre/post assessment and a final check for understanding.

Cost Estimates
Cost Type Amount
Labor hours TBD
External costs None
Labor (consultants, contract labor) None anticipated
Equipment, hardware or software: Adobe Captivate $500.00
List other costs such as travel & training None anticipated

Schedule Overview
Estimated Project Completion Date: 11/12/19
Major Milestones

Fast Foundation for Project Management – Statement of Work

Reference The Fast Forward MBA in Project Management
Filename: Statement of
Work.doc
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 Statement of
Work
[Graduate Department Training]
Last Revised: [09/06/19]

Item Description Status Completion

Timeline

Content Outline Completed Competed 08/30/19

Storyboard Media placeholders and 09/15/19

navigation

Resource retrieval Images, videos, narrative, 09/20/19

Project Development Master slide development in Have built one module 9/21/19 – 10/5/19

Phase 1 Adobe Captivate in Adobe Captivate for

IST 526

Project Development Development of website 10/6/19 – 10/20/19

Phase 2

Usability Testing and Upload and conduct usability 10/21/19 – 10/28/19

Evaluation testing an surveys

Final Report Final product developed with 10/29/19 – 11/12/19

evaluation results

Fast Foundation for Project Management – Statement of Work

Reference The Fast Forward MBA in Project Management
Filename: Statement of
Work.doc
2 of 3
Statement of
Work
[Graduate Department Training]
Last Revised: [09/06/19]
External Milestones Affecting the Project
TBD

Impact of Late Delivery

No impact.

Measures of Success
 Adoption of new training across departments
 Increased morale across users

Stakeholder Analysis
Name & Role Major Responsibility or Contribution
CSUMB/Graduate Support the project leading to its eventual adoption.
Departments

Sponsor: Provide feedback on the training materials and assist in

Office of the Registrar the creation/delivery of content within the training.
Management:
Michael Vicent
Team:
Michael Vicent

Chain of Command
Project Team:
SME: Graduation Coordinator > Project Manager: Michael Vicent

Customer Approval Chain

Project Sponsor: CSUMB > Project Manager: Michael Vicent

Assumptions
Assumption: That the Graduate Departments will utilize the training instead of Ad hoc training
methods
Impact if assumption is incorrect: Business will continue as usual. Questions through email will
serve as the primary method of learning these new business practices.

Fast Foundation for Project Management – Statement of Work

Reference The Fast Forward MBA in Project Management
Filename: Statement of
Work.doc
3 of 3