RAMBOLL VALUES

PRESENTATION & EXERCISES

WHAT ARE VALUES

Values reflect a conviction about what is good and what is right

Values are guidelines for the good or the right behaviour

WHAT ARE VALUES

A shared compass that allows us

to navigate consistently whilst
efficiently addressing local
challenges.
WHY: VALUES VS. RULES
Rules
• Take away responsibility
• Create focus on playing
strictly by the rules
• Build on yesterdays
experiences
• Maintain hierarchy and help
you to manage stereotypic
situations
Values
• Create responsibility and
motivation
• Create focus on choices
• Help you navigate in a
future with growing
complexity and speed
• Manage diversity and
different situations
COMPANY CULTURE

Ethics – Values - Culture

Management Leadership

Expertise foundation
THE HOLISTIC ENTERPRISE MODEL
HISTORY

1945: Danish context - B. J. Rambøll and J. G. Hannemann founded the company. Their
strong attitudes about how to do business was reflected in their actions

1986: Danish context - B. J. Rambøll writes the Philosophy and seven point sum up:
• Satisfied employees • Full commitment to the task of providing consultancy
• Decentralised management • Extensive delegation of competence
• Quality rather than quantity • Openness and trust in all cooperation
• Financial stability and consolidation
 The Philosophy formed the heart of Ramboll values in connection with the words:
• Commitment • Innovation • Business ability • Cooperation

2003: Nordic context - Merger with Scandia Consult and formation of Ramboll Group A/S
result in in new wording of the values:
• Trust • Commitment • Innovation • Quality • Empowerment

2008: International context – Extensive growth and brand development process  new
wording reflecting the legacy and international vision of Ramboll.
RAMBOLL VALUES

• INSIGHT - Our experience, commitment and deep knowledge of our profession enables us to look
beyond the obvious for innovative and exacting standards.

• INTEGRITY - Our ethics is the hallmark of our business. Our ownership structure allows us to
pursue the long-term strategic goals and we always consider how and with whom we do business.

• EMPATHY - Our ‘people first’ approach makes it possible for us to put ourselves in other people’s
shoes, customers and colleagues alike, to work out the right solutions for everyone.

• ENJOYMENT - Our work is also our passion. Through creative teamwork we continuously
endeavour to find the right solutions for people. This is what makes our efforts worthwhile – and
fun too.

• EMPOWERMENT - Our belief in delegated responsibility means that any empowered employee is
trusted and well equipped to make the right decision in a given situation.
VALUE WORDS
ALWAYS IN ENGLISH

• The value words must always be in

English - our corporate language.

• This means that all leaders and

employees relate to the exact
same words.

• By translating into other languages

the meaning of the words may
change.

• Focus must always be on the

Ramboll understanding of the
words as opposed to an everyday
understanding.
INSIGHT

• What is Insight? Insight is more than our unique business

understanding, long founded experience and “second to
none” expertise in the professional disciplines in our global
markets.

• Insight is the ability to apply all of the above to a specific

challenge, at a relevant point in time anywhere in the
world. Insight compels us to look beyond the obvious for
innovative and exacting standards.
INSIGHT

Deep expertise and

experience

Outstanding, holistic and

Insight
innovative solutions

Satisfied customers and

colleagues and value
added to society
INTEGRITY

• Integrity is a hallmark of our business. Our ownership

structure allows us to pursue the long-term strategic goals
and we will continue to choose how and with whom we do
business.

• Ramboll’s consistent decisions, methods and actions fuel

the trust and respect for our company. This attracts
business and competent people which reinforce our
Integrity as a company.
INTEGRITY

Decent, independent and

holistic approach

Sustainable solutions and

Integrity
long lasting relationships

Attractiveness to new
customers and
competent people
EMPATHY

• Empathy is a reflection of our people’s first approach. It

expresses your ability to understand and relate to the
diverse needs and wants of our stakeholders.

• Empathy is also your ability to match these with the right

Ramboll solutions and communicate such, in a form familiar
and understandable to the stakeholder in case.
EMPATHY

Understanding the
desires and perspectives
of others

Empathy Right solutions

Satisfied customers and

colleagues
ENJOYMENT

• At Ramboll we promote the sources of enjoyment. You

enjoy yourself, when you do what you do best and live your
full potential. You enjoy yourself, when you participate in
what you see as exiting projects and when you are seen,
heard and understood.

• Enjoyment extends your ability to think and act which

results in outstanding solutions that meet and exceed the
expectations of our customers.
ENJOYMENT

State of mind that

extends the ability to
think and act

Outstanding and
Enjoyment innovative consultancy
solutions

Happy and satisfied

customers and colleagues
EMPOWERMENT

• Empowerment is your ability and licence to act. Our

conviction in delegated responsibility means that you are
trusted, capable and expected to make the right decision in
a given situation.

• This translates into engaged colleagues and ultimately

satisfied customers, which in turn empowers Ramboll as a
company and you as an individual.
EMPOWERMENT

Ability and
authority to act

Responsive decisions
Empowerment close to the
customers/stakeholders

Satisfied customers and

engaged colleagues
 IMPLEMENTING THE VALUES

Ramboll Values We will We will We will

continue to start to stop with

Insight

Integrity

Empathy

Enjoyment

Empowerment
QUESTIONS FOR DISCUSSION

• Do you think our performance will improve if we live up to these values?

• Do you think Ramboll will be a better place to work if we live up to these

values?

• Do you think these values reflect the way we work at Ramboll in general?
- Where are we doing well and where could we do better?

• Do you think these values reflect the way you and your team work in
general?
- Can you give some examples where you had success because you used the
values?

• Try to describe what you think is most important about these values:
- What will bring the best results and motivation.
THE VALUES IN ACTION

Strategy

Values Skills
THE VALUES IN ACTION

Strategy

Values Skills

Insight

Integrity

Empathy

Enjoyment

Empowerment