Bhavan’s Shri I.L.

Pandya Arts, Science &

Smt. Jashodaben Shah Commerce College,
DAKOR

B.Com. Sem - II

DFGJ ;\;FWG ;\RF,GGF l;wWF\TM

PRINCIPLES OF HUMAN
RESOURCE MANAGEMENT

Prof. D. V. SURTI
DVS 1
 !P DFGJ ;\;FWG ;\RF,G
DFGJ ;\;FWG V[8,[ X]\ m
VF{nMlUS S|F\lTGL X~VFTDF\ DFGJzDGL U6TZL pt5FNGGF
VgI EF{lTS ;FWGMGL H[D H YTL CTLP DFGJzDG]\ E\ISZ XMQF6
SZJFDF\ VFJT]\ CT]\P ;DI HTF\ DFGJzDG]\ DCtJ JWJF ,FuI]\P NZ[S
V[SD SD"RFZLVM DF8[ V[S V,U lJEFU ZFBJF ,FuIFP VFD4SM.56
W\WFSLI V[SDDF\ DFGJ ;\;FWGMsSD"RFZLVMf V[ ;F{YL DCtJG]\ ;FWG
K[P DFGJ ;\;FWGM V[ jIJ:YFT\+G]\ DCtJG]\ V\U K[P
W\WFDF\ DFGJ ;\;FWGGM IMuI p5IMU SZJM CMI TM DFGJ
;\;FWG ,FU6L WZFJGFZ HLJ\T jIlSTVM K[ T[GM ;\RF,SMV[ ;TT
bIF, ZFBJM HM.V[PH[ ;\RF,S VF AFAT ;DH[ K[ T[ DFGJ
;\;FWGG[ ;\TMQF VF5L XS[4 JOFNFZL D[/JL XS[ VG[ SFI"1FD
SD"RFZLVMG[ VFSQFL" XS[ K[P DVS 2
DFGJ ;\;FWGGL jIFbIF o
( Definition of Human Resource )

s!f zL DF.S, HI]l;I; o

cc VF\TZ;\A\lWT4 VF\TZVFWFlZT4 5Z:5Z V;Z SZTF
EF{lTS4 DGMJ{7FlGS4 ;FDFlHS VG[ G{lTS EFUMGM AG[,M ;D}C
V[8,[ DFGJ ;\;FWG ;\RF,GPcc

sZf zL ;]D\T 3M;, o

cc DFGJ ;\;FWGG[ DFGJD}0L TZLS[ U6FJ[ K[P T[
DFGJD}0LG[ +6 EFUDF\ lJEFlHT SZ[ K[ o AF{lwWSD}0L4 ;FDFlHS v
D}0L VG[ ,FU6L5|ND}0LPcc
DVS 3
DFGJ ;\;FWG ;\RF,G V[8,[ X]\ m
DFGJ ;\;FWG ;\RF,G V[8,[ SD"RFZLVMGF ;\NE"DF\
;\RF,GG]\ SFI" S[ H[DF\ V[SDGF TDFD SD"RFZLVMGL EZTL4 lGD6}\S4
TF,LD VG[ lJSF; ;FY[ ;\A\W WZFJ[ K[P DFGJ ;\;FWG ;\RF,G V[
SD"RFZL ;\RF,G SZTF\ lJX[QF K[P
;Z/ VY"DF\ SCLV[ TM4 DFGJ ;\;FWG ;\RF,G V[
DFGJ ;FWGMGM SFI"1FD VG[ V;ZSFZS p5IMU SZJFGL 5|lS|IF K[ S[
H[YL GSSL SZ[,F ,1IF\SM l;wW Y. XS[P
DFGJ ;\;FWG ;\RF,GDF\ SD"RFZLVMGL EZTL SZJL4
TF,LD VF5JL4 ;,FCD;,T SZJL4 J/TZ GSSL SZJ]\ VG[ DH}Z
D\0/M TYF ;ZSFZ ;FY[ ;\A\WM HF/JL ZFBJFGM ;DFJ[X YFI K[P
DVS 4
DFGJ ;\;FWG ;\RF,GGL jIFbIF o
( Definition of Human Resource Management)
s!f .JFg;lJR4 0MG[,L VG[ lUa; o
cc DFGJ ;\;FWG ;\RF,G V[8,[ ;\U9GDF\ DFGJ ;\;FWG
5|F%T SZL4 8SFJL ZFBL S[ K}8F SZLG[4 T[DGM lJSF; SZLG[ TYF T[DGM
IMuI p5IMU SZLG[ ;\U9GGF\ wI[IM l;wW SZJFGL 5|lS|IFPcc

sZf 5LP;]aAFZFJ o
cc DFGJ ;\;FWG ;\RF,G V[8,[ SFI" VG[ ;\U9GGL
H~lZIFTMG[ VG]~5 SD"RFZLVMG[ GMSZLV[ ZFBJF\4 T[DGM lJSF;
SZJM4 p5IMU SZJM4 HF/J6L SZJL VG[ T[DG[ T[DGL ;[JFVMG]\
IMuI J/TZ VF5J]\Pcc
DVS 5
DFGJ ;\;FWG ;\RF,GGF C[T]VM q p¡[XM o
( Objectives of Human Resource Management )

s!f V[SDGL wI[I l;lwW

sZf DFGJLI XlSTGM ;JM"¿D p5IMU
s#f SD"RFZLVMGL SFI"1FDTFDF\ JWFZM
s$f SD"RFZLVMGM H]:;M 8SFJL ZFBJM
s5f SD"RFZLVMDF\ H}Y EFJGFGM lJSF;
s&f JCLJ8L DF/BFGL SFI"1FDTFDF\ JWFZM
s*f SD"RFZLVMDF\ lX:TGM lJSF;
s(f SD"RFZL VG[ ;\RF,SM JrR[ pQDFEIF" ;\A\WMGM lJSF;
s)f ;FDFlHS p¡[XM
DVS 6
DFGJ ;\;FWG ;\RF,GG]\ DCtJ o
( Importance of HRM )

s!f wI[Il;lwW
sZ f SFI"1FDTFDF\ JWFZM
s#f H]:;M µ\RM ,FJ[ K[
s$f lX:TG]\ 5F,G
s5f ;\RF,SvDFl,S JrR[ ;]D[/
s&f SD"RFZLDF\ H}YEFJGFGM lJSF;
s*f SD"RFZLVMGM lJSF;
s(f UJ"GL EFJGF ;\TMQFFI
s)f pt5FNG BR"DF\ 38F0M
s!_f S\5GLGL 5|lTQ9FDF\ JWFZM
DVS 7
DFGJ ;\;FWG ;\RF,GGF\ SFIM" o
( Functions of HRM )

sVf ;\RF,SLI SFIM" o sAf lS|IFtDS SFIM" o

( Managerial Functions ) ( Operative Functions )
s!f VFIMHG s!f SD"RFZL 5|Fl%TGF\ SFIM"“
sZ f jIJ:YFT\+ sZf lJSF; SFIM"“
s#f NMZJ6L s#f J/TZGF\ SFIM"
s$f V\S]X s$f V[SLSZ6GF\ SFIM"
s5f lGEFJGF\ SFIM"
s&f lJI]lSTGF\ SFIM"

DVS 8
DFGJ ;\;FWG ;\RF,SGL E}lDSF o
( Role of a Human Resource Manager )

s!f gIFI5ZFI6TFGL E}lDSF

sZf ;,FCSFZGL E}lDSF
s#f DwI:YLGL E}lDSF
s$f S\5GLGF 5|JSTFGL E}lDSF
s5f ;D:IF pS[,GFZGL E}lDSF
s&f 5lZJT"G SZGFZGL E}LDSF
s*f VgI E}lDSF

DVS 9
DFGJ ;\;FWG ;\RF,SGL E}lDSF o
( Role of a Human Resource Manager )
DFGJ ;\;FWG ;\RF,SGL X~VFTGF TASS[ GLR,L ;5F8LGF
VlWSFZL TZLS[ H U6TZL YTL CTL4 5Z\T] ;DI HTF\ ;\RF,GGM
lJSF; YTF\ DFGJ ;\;FWG ;\RF,SGF SFI"G[ lGQ6FTGF\ SFI" TZLS[
:JLSFZJFDF\ VFjI]\P H[DF\ DFGJ ;\;FWG ;\RF,S[ SD"RFZLVMGL
lGD6}\SYL lGJ'l¿ ;]WLGF SFIM" 4 SD"RFZLVMGF\ S<IF6GF SFIM" T[DH
SD"RFZLVMGL ;D:IFVMGF pS[, ,FJJFGF\ SFIM" SZJFGF\ CMI K[P
CF,GF I]UDF\ DFGJ ;\;FWG ;\RF,S[ p5Z D]HAGL
E}lDSFVM p5ZF\T GLR[ D]HAGL E}lDSFVM EHJJFGL CMI K[P
DVS 10
s!f gIFI5ZFI6TFGL E}lDSF o
( Conscience Role )

VF E}lDSFDF\ DFGJ ;\;FWG ;\RF,S SD"RFZLVM ;FY[

DFGJ ;\A\WM AF\WJFG]\4 HF/JJFG]\ VG[ lJS;FJJFG]\
;\RF,SMG[ ;}RG SZ[ K[P VF p5ZF\T SD"RFZLVM 5|tI[ DFGJLI
VlEUD NFBJJM VG[ ;\RF,SMGL SD"RFZLVM 5|tI[GL G{lTS
HJFANFZL S[ OZHM T[DGF wIFG 5Z ,FJ[ K[P
8}\SDF\4 SD"RFZLVMG[ IMuI gIFI V5FJJFG]\ SFI" DFGJ
;\;FWFG ;\RF,S[ SZJFG]\ CMI K[P

DVS 11
sZf ;,FCSFZGL E}lDSF o
( Councellor Role )

VF E}lDSFDF\ DFGJ ;\;FWG ;\RF,S NZ[S 5|SFZGF

SD"RFZLVMG[ T[DGF\ 5MTFGF 5|`GM V\U[ H~ZL ;,FC ;}RGM
VF5[ K[P SD"RFZLVMGF 5|`GMDF\ D]bItJ[ T[DGL SFZlSNL"GF
5|`GM4 DFGl;S 5|`GM4 T\N]Z:TLG[ ,UTF\ 5|`GM VG[ SF{8]\lAS
5|`GM CMI K[P
VFD4 VCL\ DFGJ ;\;FWG ;\RF,S SD"RFZLVMGF
;,FCSFZ TZLS[ E}lDSF EHJ[ K[P

DVS 12
s#f DwI:YLGL E}lDSF o
( Mediator Role )

VF E}lDSFDF\ DFGJ ;\;FWG ;\RF,S[ S\5GLGF

SD"RFZLVM JrR[ SM. h30M4 lJJFN S[ ;\3QF" p5l:YT YFI TM
DwI:YL AGL T[GM pS[, ,FJJFG]\ SFI" SZJFG]\ CMI K[P 5Z\T]
;FDFgI ZLT[ DFGJ ;\;FWG ;\RF,S prR ;\RF,SM VG[
SD"RFZLVMGF h30FDF\ DwI:YL TZLS[ SFI" SZ[ K[P
A\G[ 51FMGF ¡lQ8lA\N] V[SALHFG[ ;DHFJL T[DGF 5|`GMGM
pS[, ,FJ[ K[P

DVS 13
s$f S\5GLGF 5|JSTFGL E}lDSF o
( Spokesman Role )

DFGJ ;\;FWG ;\RF,S S\5GLGF 5|lTlGlW S[ 5|JSTF

TZLS[GL 56 E}lDSF EHJ[ K[ SFZ6 S[ DFGJ ;\;FWG ;\RF,S
S\5GLGF NZ[S SFI" ;FY[ ;\S/FI[,M CMJFYL VG[ S\5GLGF NZ[S
SD"RFZLGL lGD6}\S T[6[ SZ[, CMJFYL S\5GLGF SFIM" V\U[G]\
;\5}6" lR+ T[GL ;D1F CMJFYL VgI HuIFV[ S\5GLG[ ,UTL
SM. 56 DFlCTL ZH} SZJF T[ ;1FD CMI K[P

DVS 14
s5f ;D:IF pS[,GFZGL E}lDSF o
( Problem-solver Role )

DFGJ ;\;FWG ;\RF,S[ H[ H[ ;D:IFVM DFGJ ;\;FWG

;\RF,G V\U[GL CMI TM T[ AWL H ;D:IFVMGM pS[, ,FJGFZ
TZLS[GL E}lDSF EHJJFGL CMI K[P
36LJFZ S\5GLGF ,F\AFUF/FGF\ VFIMHGGF\ 5|`GMGM pS[,
,FJGFZ TZLS[GL 56 E}lDSF EHJJFGL CMI K[P

DVS 15
s&f 5lZJT"G SZGFZGL E}lDSF o
( Change-agent Role )

DFGJ ;\;FWG ;\RF,S[ AN,FTF HTF\ ;\HMUM 5|DF6[

V[SDDF\ 5lZJT"G SZGFZGL E}lDSF 56 AHFJJFGL CMI K[P
SFZ6 S[ V[SDGF\ TDFD SD"RFZLVMGL lGD6}\S DFGJ ;\;FWG
;\RF,S SZTM CMJFYL T[ V[SDGL TDFD 5|J'l¿YL DFlCTUFZ
CMI K[P
VFYL V[SDGF lJSF; DF8[ SIF\ 5lZJT"G SZL XSFI T[
prR ;\RF,SMG[ ;}RJL XS[ K[P

DVS 16
s*f VgI E}lDSF o
( Another Role )

DFGJ ;\;FWG ;\RF,S[ V[SDGF VgI lJEFUGF

VlWSFZLVMGL ;D:IFVM XMWL T[GM pS[, ,FJJFDF\ DNN
SZJFGL CMI K[P VF p5ZF\T V[SDGL H[ ;D:IF SM. CFY
WZJF T{IFZ G CMI T[JL ;D:IFVM 56 DFGJ ;\;FWG
;\RF,S[ CFY WZJL 50[ K[P
VFD V[SDGF lJSF; DF8[ T[DH V;ZSFZS VG[ SFI"1FD
;\RF,G DF8[ DFGJ ;\;FWG ;\RF,S[ 5MTFGF SFIM" p5ZF\TGL
lJlJW E}lDSFVM EHJJL 50[ K[P
DVS 17
DFGJ ;\;FWG ;\RF,SGF U]6M o
(Qualities of a Human Resource Manager)

s!f 5|FDFl6STF VG[ DSSDTF

sZf ;FDFlHS gIFI
s#f ;CFG]E}lT
s$f SFDNFZ VG[ VgI SFINFG]\ 7FG
s5f DFlCTL;\RFZGL S]X/TF
s&f tJlZT lG6"I XlST
s*f lJXF/ ;FDFlHS §lQ8lA\N]
s(f lG5]6TF
s)f S]G[C VG[ ;FWG ;\5gGTF
s!_f X{1Fl6S ,FISFTM
s!!f VgI ,FISFTM
DVS 18
DFGJ ;\;FWG ;\RF,G VG[ SD"RFZL ;\RF,G JrR[GM TOFJT o
( Different between HRM and Personnel Management )

!P VY"qSFI"1M+ lJXF/ K[ ;\S]lRT K[

ZP lD,ST S[ ;FWG lD<ST U6JFDF\ VFJ[ K[ ;FWG U6JFDF\ VFJ[ K[
#P p¡[X DFGJ,1FL SD"RFZL,1FL
$P lJRFZ;Z6L VFW]lGS H]GL q 5|6Fl,SFUT
5P ;D:IFGM pS[, V8SFITL ;]WFZFtDS
&P DCtJ SD"P HLJGGL U]6J¿F pt5FNSTF JWFZJF
*P ;\RF,GGL ;5F8L TDFD ;5F8L OST GLR,L ;5F8L
(P 5|FYlDS C[T] DFGJLGM lJSF; S\5GLGF wI[IGL l;lwW
)P ;\RF,G NZ[S VlWSFZL £FZF lGQ6FT VlWSFZL £FZF

DVS 19
DVS 20